Enterprises are continuously aiming at improving the execution of processes to achieve a competitive edge.One of the established ways of improving process performance is to assign the most appropriate resources to eac...Enterprises are continuously aiming at improving the execution of processes to achieve a competitive edge.One of the established ways of improving process performance is to assign the most appropriate resources to each task of the process.However,evaluations of business process improvement approaches have established that a method that can guide decision-makers to identify the most appropriate resources for a task of process improvement in a structured way,is missing.It is because the relationship between resources and tasks is less understood and advancement in business process intelligence is also ignored.To address this problem an integrated resource classification framework is presenting that identifies competence,suitability,and preference as the relationship of task with resources.But,only the competence relationship of human resources with a task is presented in this research as a resource competence model.Furthermore,the competency calculation method is presented as a user guider layer for business process intelligencebased resource competence evaluation.The computed capabilities serve as a basic input for choosing the most appropriate resources for each task of the process.Applicability of method is illustrated through a heathcare case study.展开更多
Discussing the matter of organizational data management implies, almost automatically, the concept of data warehousing as one of the most important parts of decision support system （DSS）, as it supports the integrat...Discussing the matter of organizational data management implies, almost automatically, the concept of data warehousing as one of the most important parts of decision support system （DSS）, as it supports the integration of information management by aggregating all data formats and provisioning external systems with consistent data content and flows, together with the metadata concept, as one of the easiest ways of integration for software and database systems. Since organizational data management uses the metadata channel for creating a bi-directional flow, when correctly managed, metadata can save both time and resources for organizations. This paperI will focus on providing theoretical aspects of the two concepts, together with a short brief over a proposed model of design for an organizational management tool.展开更多
In recent years, industrial and service organizations have invested in improvement projects with emphasis on increasing the performance of processes regarding to the production of manufactured goods and services, appl...In recent years, industrial and service organizations have invested in improvement projects with emphasis on increasing the performance of processes regarding to the production of manufactured goods and services, applying techniques to optimize production time in order to minimize the restrictive effects of the funds invested in processing or obtaining processes in order to reduce the losses of general scope. This paper discusses the impact of the innovation in making use of business intelligence （BI） concepts about production records of a publishing area in a higher education institution （HEI） that promotes distance education （DE） in Brazil, helping the industry in their managements decisions, having a target minimize time on production of learning material through more effective control with the use of cubes in the form of reports for metric queries of delivery delays and metrics on the production tasks financial values, and filtering the processed information so that managers can view information from various angles and managerial perspectives. The objectives of this paper are to demonstrate the impact on using BI concepts in the process of an editorial department of a HEI focusing on the development of teaching materials for the courses of DE and identify the financial cost-benefit ratio for the HEI with the deploying BI in a software fee platform in its publishing department. The sector is responsible by in courseware publishing organizations that usually do not have systems with this emphasis： support on making managerial decisions.展开更多
In modern workforce management,the demand for new ways to maximize worker satisfaction,productivity,and security levels is endless.Workforce movement data such as those source data from an access control system can su...In modern workforce management,the demand for new ways to maximize worker satisfaction,productivity,and security levels is endless.Workforce movement data such as those source data from an access control system can support this ongoing process with subsequent analysis.In this study,a solution to attaining this goal is proposed,based on the design and implementation of a data mart as part of a dimensional trajectory data warehouse(TDW)that acts as a repository for the management of movement data.A novel methodological approach is proposed for modeling multiple spatial and temporal dimensions in a logical model.The case study presented in this paper for modeling and analyzing workforce movement data is to support human resource management decision-making and the following discussion provides a representative example of the contribution of a TDW in the process of information management and decision support systems.The entire process of exporting,cleaning,consolidating,and transforming data is implemented to achieve an appropriate format for final import.Structured query language(SQL)queries demonstrate the convenience of dimensional design for data analysis,and valuable information can be extracted from the movements of employees on company premises to manage the workforce efficiently and effectively.Visual analytics through data visualization support the analysis and facilitate decisionmaking and business intelligence.展开更多
Business process improvement is a systematic approach used by several organizations to continuously improve their quality of service.Integral to that is analyzing the current performance of each task of the process an...Business process improvement is a systematic approach used by several organizations to continuously improve their quality of service.Integral to that is analyzing the current performance of each task of the process and assigning the most appropriate resources to each task.In continuation of our previous work,we categorize resources into human and non-human resources.For instance,in the healthcare domain,human resources include doctors,nurses,and other associated staff responsible for the execution of healthcare activities;whereas the non-human resources include surgical and other equipment needed for execution.In this study,we contend that the two types of resources(human and non-human)have a different impact on the process performance,so their suitability should be measured differently.However,no work has been done to evaluate the suitability of non-human resources for the tasks of a process.Consequently,it becomes difficult to identify and subsequently overcome the inefficiencies caused by the non-human resources to the task.To address this problem,we present a three-step method to compute a suitability score of non-human resources for the task.As an evaluation of the proposed method,a healthcare case study is used to illustrate the applicability of the proposed method.Furthermore,we performed a controlled experiment to evaluate the usability of the proposed method.The encouraging response shows the usefulness of the proposed method.展开更多
Many approaches have been proposed to pre-compute data cubes in order to efficiently respond to OLAP queries in data warehouses. However, few have proposed solutions integrating all of the possible outcomes, and it is...Many approaches have been proposed to pre-compute data cubes in order to efficiently respond to OLAP queries in data warehouses. However, few have proposed solutions integrating all of the possible outcomes, and it is this idea that leads the integration of hierarchical dimensions into these responses. To meet this need, we propose, in this paper, a complete redefinition of the framework and the formal definition of traditional database analysis through the prism of hierarchical dimensions. After characterizing the hierarchical data cube lattice, we introduce the hierarchical data cube and its most concise reduced representation, the closed hierarchical data cube. It offers compact replication so as to optimize storage space by removing redundancies of strongly correlated data. Such data are typical of data warehouses, and in particular in video games, our field of study and experimentation, where hierarchical dimension attributes are widely represented.展开更多
文摘Enterprises are continuously aiming at improving the execution of processes to achieve a competitive edge.One of the established ways of improving process performance is to assign the most appropriate resources to each task of the process.However,evaluations of business process improvement approaches have established that a method that can guide decision-makers to identify the most appropriate resources for a task of process improvement in a structured way,is missing.It is because the relationship between resources and tasks is less understood and advancement in business process intelligence is also ignored.To address this problem an integrated resource classification framework is presenting that identifies competence,suitability,and preference as the relationship of task with resources.But,only the competence relationship of human resources with a task is presented in this research as a resource competence model.Furthermore,the competency calculation method is presented as a user guider layer for business process intelligencebased resource competence evaluation.The computed capabilities serve as a basic input for choosing the most appropriate resources for each task of the process.Applicability of method is illustrated through a heathcare case study.
文摘Discussing the matter of organizational data management implies, almost automatically, the concept of data warehousing as one of the most important parts of decision support system （DSS）, as it supports the integration of information management by aggregating all data formats and provisioning external systems with consistent data content and flows, together with the metadata concept, as one of the easiest ways of integration for software and database systems. Since organizational data management uses the metadata channel for creating a bi-directional flow, when correctly managed, metadata can save both time and resources for organizations. This paperI will focus on providing theoretical aspects of the two concepts, together with a short brief over a proposed model of design for an organizational management tool.
文摘In recent years, industrial and service organizations have invested in improvement projects with emphasis on increasing the performance of processes regarding to the production of manufactured goods and services, applying techniques to optimize production time in order to minimize the restrictive effects of the funds invested in processing or obtaining processes in order to reduce the losses of general scope. This paper discusses the impact of the innovation in making use of business intelligence （BI） concepts about production records of a publishing area in a higher education institution （HEI） that promotes distance education （DE） in Brazil, helping the industry in their managements decisions, having a target minimize time on production of learning material through more effective control with the use of cubes in the form of reports for metric queries of delivery delays and metrics on the production tasks financial values, and filtering the processed information so that managers can view information from various angles and managerial perspectives. The objectives of this paper are to demonstrate the impact on using BI concepts in the process of an editorial department of a HEI focusing on the development of teaching materials for the courses of DE and identify the financial cost-benefit ratio for the HEI with the deploying BI in a software fee platform in its publishing department. The sector is responsible by in courseware publishing organizations that usually do not have systems with this emphasis： support on making managerial decisions.
文摘In modern workforce management,the demand for new ways to maximize worker satisfaction,productivity,and security levels is endless.Workforce movement data such as those source data from an access control system can support this ongoing process with subsequent analysis.In this study,a solution to attaining this goal is proposed,based on the design and implementation of a data mart as part of a dimensional trajectory data warehouse(TDW)that acts as a repository for the management of movement data.A novel methodological approach is proposed for modeling multiple spatial and temporal dimensions in a logical model.The case study presented in this paper for modeling and analyzing workforce movement data is to support human resource management decision-making and the following discussion provides a representative example of the contribution of a TDW in the process of information management and decision support systems.The entire process of exporting,cleaning,consolidating,and transforming data is implemented to achieve an appropriate format for final import.Structured query language(SQL)queries demonstrate the convenience of dimensional design for data analysis,and valuable information can be extracted from the movements of employees on company premises to manage the workforce efficiently and effectively.Visual analytics through data visualization support the analysis and facilitate decisionmaking and business intelligence.
文摘Business process improvement is a systematic approach used by several organizations to continuously improve their quality of service.Integral to that is analyzing the current performance of each task of the process and assigning the most appropriate resources to each task.In continuation of our previous work,we categorize resources into human and non-human resources.For instance,in the healthcare domain,human resources include doctors,nurses,and other associated staff responsible for the execution of healthcare activities;whereas the non-human resources include surgical and other equipment needed for execution.In this study,we contend that the two types of resources(human and non-human)have a different impact on the process performance,so their suitability should be measured differently.However,no work has been done to evaluate the suitability of non-human resources for the tasks of a process.Consequently,it becomes difficult to identify and subsequently overcome the inefficiencies caused by the non-human resources to the task.To address this problem,we present a three-step method to compute a suitability score of non-human resources for the task.As an evaluation of the proposed method,a healthcare case study is used to illustrate the applicability of the proposed method.Furthermore,we performed a controlled experiment to evaluate the usability of the proposed method.The encouraging response shows the usefulness of the proposed method.
文摘Many approaches have been proposed to pre-compute data cubes in order to efficiently respond to OLAP queries in data warehouses. However, few have proposed solutions integrating all of the possible outcomes, and it is this idea that leads the integration of hierarchical dimensions into these responses. To meet this need, we propose, in this paper, a complete redefinition of the framework and the formal definition of traditional database analysis through the prism of hierarchical dimensions. After characterizing the hierarchical data cube lattice, we introduce the hierarchical data cube and its most concise reduced representation, the closed hierarchical data cube. It offers compact replication so as to optimize storage space by removing redundancies of strongly correlated data. Such data are typical of data warehouses, and in particular in video games, our field of study and experimentation, where hierarchical dimension attributes are widely represented.
