General review of National Digital Library development in the National Library of China

As an important part of National Digital Library(NDL),the National Digital Library Project(NDLP),which was launched in 2005,has attracted wide attention of the society in general.This paper introduces the general situation of the project from the following aspects,namely,the characteristics,objectives and contents.It also expounds on the basic ideas and the overall structure of the project and gives an introduction to the design of its basic platform,its application platform,its business management system and its standardization control system.In this paper,the digital resources construction and service delivery of the National Library of China(NLC)are introduced to cover both its present operation as well as those in conjunction with the opening of its new library building during its second-phase of library development.Finally,the most important and difficult point in the construction of the National Digital Library Project is analyzed from the following four perspectives:1)The long-term preservation of digital resources;2)the construction of knowledge organization system;3)the organic integration of the digital library and the traditional library;and 4)the risk of project management and system integration.

Establishing an academic digital library& information system in China: The case of CADLIS

China Academic Digital Library & Information System(CADLIS) was established as a public service system in 1996. Its mission is to improve the resource sharing for China's higher education. The framework of CADLIS is constructed to allow easy interconnection and interoperability. This paper presents an introduction to the portal,academic resources, bibliographic system, service network, digital library technical platform,standards and criteria of CADLIS as well.

Towards a multilingual, multimedia and multimodal digital library platform

The China-US Million Book Digital Library Project （Million Book Project） is an intemational cooperation program between China and the US. However, one million digitized books are considered not to be the ultimate goal of the project, but a first step towards universal access to human knowledge. In particular, there are four challenges about the new way to analyze, process, operate, visualize and interact with digital media resource in this library. To tackle these challenges, North China Centre of Million Book Project （in Chinese Academy of Sciences） has initiated several innovative research projects in areas such as multimedia content analysis and retrieval, bilingual services, multimodal information presentation, and knowledge-based organization and services. In this keynote speech, we simply review our work in these areas, and argue that by technological cooperation with these innovation research topics, the project will develop a top-level digital library platform for the million book library.

Data model for digital library service registry

According to the existing multidimensional description idea for services,the authors designed a data model for a digital library service registry based on the IESR data model.This DLSR data model consists of five core entities:service,business,agent,collection and method.It offers an efficient way to release and discover digital library services.At the end of this paper,a mapping from the DLSR data model to the UDDI data model is proposed,which provides a technical solution to implement a DLSR system based on UDDI registry center.Both the data model and the mapping solution have been applied to the development of the OFSR system and proved to be effective.

From institutional merger integration to institutional strategic transformation:A case study of the strategic management paradigm at Shanghai Library

This article attempts to apply the strategic management theory to the subsequent shaping up of a readjusted strategic development policy for Shanghai Library after its merger with the Institute of Scientific and Technological Information of Shanghai(ISTIS)in 1995.It also tries to analyze and explicate such an empirical implementation of institutional reintegration process through strategic management at Shanghai Metropolitan Library.By doing so,it aims to present an objective case study of activities based on the strategic management paradigm at a major Chinese metropolitan public library.

A framework for the protection of user behavior preference privacy of digital library

Although providing great convenience for users,digital libraries result in users’serious concerns on personal privacy due to their more and more untrusted server-sides.In fact,users’privacy concerns have become one of the major obstacles to the development and application of digital libraries.

MyLibrary——数字图书馆个性化服务新趋势

就MyLibrary(我的图书馆)的产生,及其概念、类型、特征、原理、功能等诸方面做了简要的论述,并介绍了它在国内外的发展现状,指出其今后的发展方向。

基于Library2.0的数字参考咨询服务

Web2.0环境下,Library2.0作为新理念出现,成为国内外图书馆学的研究热点之一。文章对Web2.0、Library2.0做了简要介绍,从数字参考咨询的服务理念出发,着重阐述Li-brary2.0在数字参考咨询中的应用。

A study on service quality evaluation of digital libraries in China based on tetra-class model

Purpose: This study intends to evaluate the service quality of academic digital libraries(DLs)in China. By utilizing tetra-class model which concentrates on categorizing services according to their contributions to user satisfaction, this paper attempts to visually categorize the specific DL service elements to reveal their present performances, and then further explain the categorizing variations among different groups of users to discover the user preference.Design/methodology/approach: This paper carries out a survey to evaluate user experience on 27 typical DL services summarized from our investigations of representative Chinese university DLs. Based on the five-point Likert-type scale evaluation, the users’ attitudes toward specific service element are divided into negative and positive dimensions. Afterwards,a correspondence analysis is applied to calculate the contributions to satisfaction and dissatisfaction of each service element based on tetra-class model. As a result, the DL service elements of Chinese academic libraries are classified into four categories(i.e. Basic, Secondary,Plus, and Key). Finally, we compared the categorizing variations.Findings: The results show that the DL service elements of Chinese academic libraries are all distributed in Basic and Key services regarding information retrieval and informationorganizing; 80% of the interaction services elements are Plus services, while 50% of the Secondary services are information-providing services. The results also reveal that service categorization is obviously influenced by the users’ education background, especially their disciplines. Furthermore, the users who are older, more highly-educated, or studying in higher reputation universities are more likely to evaluate DL services as either critical or useless.Research limitations: Tetra-class model cannot reveal the interplay among the DL service elements. In addition, the user segmentation in our studies is limited to the sample structure.Practical implications: This empirical study focuses on the evaluation of DL services of academic libraries in China, the analyses of their current performances could provide useful reference for the assessment of other types of Chinese DLs. Moreover, the consideration of user characteristics(gender, age, and education background, etc.) in the DL evaluation would help librarians improve DL services to meet the users’ various needs in teaching and doing scientific research.Originality/value: Different from the frequently-used factor analysis which focuses on the relationship among factors and user satisfaction, this paper tries to use and compare element distributions of different user segments while focusing on various service objectives. Factor analysis shows some flaws as used to measure the element with selected indicators, for it ignores the fact that the indicators which measure the same factor would have different degrees of impacts on user satisfaction. However, the tetra-class model can better visually analyze the performance of each DL service element from its contributions to satisfaction and dissatisfaction, which would help librarians to better understand users’ need and offer DL services more efficiently.

Construction of personalized knowledg environment for professional libraries:From the practice of Chinese National Agricultural Library

Purpose:Centralized on the construction of a personalized knowledge environment that can better meet the need of Chinese agricultural researchers,this paper presents the practice conducted by the National Agricultural Library(NAL)of Chinese Academy of Agricultural Sciences(CAAS)in the digital research environment.Based on the analysis of information needs of Chinese agricultural researchers,CAAS constructed digital research environments for its researchers at different levels,by means of providing more professional knowledge services for targeted researcher users.Design/methodology/approach:On the basis of the construction of public service platform—National Agriculture Information System of the Library of CAAS(i.e.NAL),local resources were integrated with public open resources by using key technologies,such as Web 2.0,knowledge navigation,linked data and intelligent retrieval,to construct an institutional personalized digital repository for CAAS researchers.Findings:By using the construction tool CAASPKE,knowledge environment platforms have been constructed for 10 CAAS institutes,taking roughly 33%of CAAS institutes.In addition,16 discipline information environment platforms have been set up for CAAS research teams,and 5 professional digital libraries for provincial agricultural academies,which spread in Beijing,Shanxi,Sichuan,and the Xinjiang and Tibet Autonomous Regions.Research limitations:User’s local collections ought to be integrated with IR resources of the CAAS platform constantly.Due to the lack of overall knowledge resources,functions of the platform have not been fully explored,so the effect need be evaluated with the time being.Practical implications:The construction of research knowledge environment in CAAS has not only contributed to the development of its personalized knowledge service system,but also made the functions of libraries transformed into the information service system.In this case,CAAS libraries are now playing more and more important roles in the innovation process of Chinese agricultural researchers.Originality/value:The innovative practice is the first endeavor that ever implemented in the agricultural information service area across China’s mainland.The construction tool developed for the knowledge environment of personalization could customize resources flexibly according to the need of different CAAS users,and it can organize the knowledge resources of CAAS institutes effectively.

基于Human Library的高校图书馆阅读推广服务模式的创新与发展

对Human Library的内涵及特征进行了简明阐述,在具体分析Human Library对高校图书馆阅读推广服务的两大重要意义的同时,从资源、制度以及人才这3方面构建基于Human Library的高校图书馆阅读推广服务模式,并从强化宣传、招募选拔以及品牌树立这3方面提出强化策略,以供参考。

关于构建My Library个性化信息服务系统模型浅析

My Library系统是个性化信息服务的具体应用,它是以信息化资源为基础,以用户需求为核心,以信息技术为手段的图书馆信息资源和服务的个性化集成系统。本文结合个性化信息服务的概念、特征以及实现方式,介绍了My Library系统的概念、特点,并构建My Library系统的功能模型与结构模型,阐述了各个功能模块以及结构模块的内容。

A survey of public needs for digital information service in libraries and museums

Purpose:The purpose of the research is to investigate public needs for digital information service in the Chinese libraries and museums and seek ways to help these public service institutions improve their service to meet user needs.Design/methodology/approach:An online questionnaire survey was used to study the publicneeds for digital information service provided by libraries and museums.A total of 474 valid questionnaires were retrieved for analysis.Findings:The primary purpose of using the digital library and museum service was for knowledge acquisition,followed by work or class assignment and leisure and entertainment.Users need one-stop information service that provides information and service in a more integrated form and allows cross-database searching as well.Research limitations:A majority of the respondents were young and middle-aged people who often use the Internet.We would need to increase our sample size and include different groups of users such as children and retirees to make the sample more representative.Practical implications:Libraries and museums should collaborate to provide the users with one-stop digital information service.Meanwhile,the research can serve as a reference source for the future studies of digital library and museum service.Originality/value:Few studies were published on the public needs for digital library and museum service in China.This study bridges the gap and contributes to our understanding of the Chinese users’ needs for digital information service in libraries and museums.

Thoughts on the Digital Reading Service of University Libraries in the“Internet+”Era

Reading is the main route to impart scientific and cultural knowledge.It is not only related to personal growth,but also closely related to the construction of our society and the prosperity of the nation.University libraries must take on this important responsibility and strengthen the promotion of reading.In the"Internet+"era,university libraries need to focus on how to keep up with the development of the times and provide better digital reading services for teachers and students.The author studies and analyzes the main characteristics of digital reading in university libraries,and proposes the service strategy of digital reading for university libraries in the"Internet+"era,hoping to help with the university libraries playing their roles.

数字化转型背景下高校图书馆数字基座的构建探索:以复旦大学图书馆为例

高校图书馆数字基座是一种支撑图书馆数字化转型的数字基础设施,其核心结构由数据中心、业务中心、基础服务中心、物联中心和AI服务中心组成,为业务转型和服务创新提供数据能力、通用业务能力和数字技术应用能力的支撑。本文以复旦大学图书馆数字基座的建设和成效为例,探索高校图书馆数字基座的建设思路、策略和方法,提出数字基座的建设需要在数字化转型战略指引下,适度超前规划并完善总体信息技术架构;围绕用户需求,从平台工具、数据资源、运营机制、场景创新、标准规范等方面进行系统性的构建和持续演进。

智能技术驱动下的图书馆服务现代化:转型与创新

智能技术是图书馆服务现代化转型的重要助推器,文章提出了三种转型模式:“图书馆+AI”的增强型变革、“图书馆×AI”的解构型变革以及“图书馆∞AI”的新生型变革,现代图书馆正朝着多模态感知、个性化精准化、多模态交互式服务方向转变。文章从AI赋能下的学习支持服务、科研服务创新、学科情报决策服务创新等方面展开讨论,强调了作为“软智能”的图书馆馆员在AI环境下能力重塑的重要性,并对未来图书馆服务的发展趋势和挑战进行展望。

基于用户关系管理的高校图书馆数字学术服务重塑

在数字学术与“人工智能+”融合发展的背景下,高校图书馆面临满足用户即时性、个性化、精细化需求的挑战。本文采用文献调研方法,梳理了图书馆数字学术服务研究现状,并对42所一流大学建设高校的图书馆进行了网站调研。结果显示,我国高校图书馆数字学术服务目前总体上处于实践探索期,服务内容和服务方式等方面仍有待大幅提升。为应对这些问题,本文提出了基于用户关系管理理论的服务重塑流程,通过识别需求和动机、构建用户画像、服务设计与创新、实施与监督、馆员培训与发展五个阶段的紧密互动,洞察用户的偏好与需求,提供彰显用户主体性和能动性的数字学术服务,进而提升用户的学习与研究质量。

数智赋能高校图书馆学科服务转型:理论思考、现实依据与实现路径

文章阐释数智赋能高校图书馆学科服务转型的必要性,通过调研42家“双一流”高校图书馆,总结数智赋能学科服务现状与现实困境,据此提出数智赋能高校图书馆学科服务转型路径,即完善智慧学科服务高质量发展的制度体系,利用数智技术丰富智慧学科服务场景,多措并举提升学科馆员智慧素养,构建虚实交融、功能优化的智慧学科服务空间,搭建开放共享、优质高效的智慧学科服务平台。

ChatGPT赋能图书馆虚拟数字人:技术优势、应用场景与实践路径

ChatGPT为虚拟数字人在图书馆服务的应用赋予了更大的想象空间和更多的可能性。文章通过总结ChatGPT的运行原理与技术优势,提出ChatGPT赋能图书馆虚拟数字人的主要应用场景,如虚拟馆员智能问答、虚拟讲解员、阅读推广服务以及特殊人群无障碍服务;建议图书馆从技术支撑、信息资源、服务场景以及管理制度等方面出发,探索ChatGPT赋能图书馆虚拟数字人的实践路径,以更好地实现智慧服务。

数字技术赋能图书馆智慧化服务:逻辑、障碍与纾解路径

数字技术赋能图书馆智慧化服务是推进实施国家文化数字化战略,逐步实现人民群众精神文化生活共同富裕的应有之义。当前我国数字技术赋能图书馆智慧化服务尚处于初始阶段,数字技术与传统图书馆的碰撞产生“适应性矛盾”,主要表现在数字治理理念在图书馆服务上的悬浮、数据资源整合与平台共享的“壁垒”、图书馆智慧服务数字素养的欠缺等方面。针对上述问题,文章认为在推进数字技术赋能图书馆的实践过程中,需要从树立“以用户为中心”的数字服务理念、构建动态性的服务场景平台、提升服务主客体的数字素养等维度入手,探寻数字技术赋能图书馆智慧化服务的价值坐标和未来之路,建构新的数字生态,实现图书馆“善治”的目标。