Emotional differences based on comments on doctor-patient disputes with varying levels of severity

BACKGROUND The risks associated with negative doctor-patient relationships have seriously hindered the healthy development of medical and healthcare and aroused wide-spread concern in society.The number of public comments on doctor-patient relationship risk events reflects the degree to which the public pays attention to such events.Thirty incidents of doctor-patient disputes were collected from Weibo and TikTok,and 3655 related comments were extracted.The number of comment sentiment words was extracted,and the comment sentiment value was calculated.The Kruskal-Wallis H test was used to compare differences between each variable group at different levels of incidence.Spearman’s correlation analysis was used to examine associations between variables.Regression analysis was used to explore factors influencing scores of comments on incidents.RESULTS The study results showed that public comments on media reports of doctor-patient disputes at all levels are mainly dominated by“good”and“disgust”emotional states.There was a significant difference in the comment scores and the number of partial emotion words between comments on varying levels of severity of doctor-patient disputes.The comment score was positively correlated with the number of emotion words related to positive,good,and happy)and negatively correlated with the number of emotion words related to negative,anger,disgust,fear,and sadness.CONCLUSION The number of emotion words related to negative,anger,disgust,fear,and sadness directly influences comment scores,and the severity of the incident level indirectly influences comment scores.

Analysis and improving countermeasures of medical disputes from the perspective of legal changes

Under the background of medical disputes growing in number,scale and intensity,tracing back legal changes in medical field as a breakthrough point,this paper took a legal perspective to illustrate changes in medical dispute settlements from legislative orientation to legal system improvement.In view of the fact that early legislation in medical field was biased towards identification and punishment of doctors’responsibility,and later intensive legislation in balancing increasing"medical trouble"phenomenon with limited effects and difficulties to abide by the law,this paper proposed to improve doctor-patient dispute settlements system in China referencing from foreign law experience,to reduce investigation of doctors at the judicial level,and to establish a settlement mechanism on doctors’apology at the legislative level,so as to promote a healthy development of doctor-patient relationship.

Mediation for medical malpractice actions: an efficient approach to the law and veterinary care

Veterinarians today face an increased risk for malpractice claims in view of increased client awareness of the benefits of the human-animal bond and advances in preventive and specialized veterinary medicine.An important problem with medical malpractice litigation is the manner in which malpractice claims are resolved. In several countries, thousands of claims have been successfully resolved via Alternative Dispute Resolution processes such as mediation, conciliation and arbitration.In medical media-tion, health care providers, patients/animal owners, families, clergy and attorneys partici-pate directly in an informal, usually voluntary, dispute resolution process that can lead to for unique and promising approaches to resolving conflicts.Recently in Italy framework legislation addressing mediation has been introduced and it is also used to resolve medical malpractice disputes.Given that in Italy medical mediation is formally a new concept and is still evolving, an examination is made. The importance of “mediation” for veterinarians’ civil liability will be evaluated, underlining how it could become an important instrument in speeding up the resolution of court actions concerning medical mal-practice.

The Gulf Crisis:An Insight Into Kuwait’s Mediation Efforts

Mediation is an important peaceful means of resolving international disputes.In such cases,the mediator invites member states in dispute to roundtable negotiations to bring about a reconciliation.In the late GCC crisis between Qatar on one hand and Saudi Arabia,UAE,Bahrain,and Egypt on the other,Kuwaiti mediation tries to bridge the gap and prevent escalation that might lead to military confrontation against Doha to force a change of regime.However,this mediation is always in danger of an elongated crisis that might worsen the situation and hinder the parties reaching a reconciliatory settlement of their dispute.This is a challenge that confronts the Kuwaiti mediator and jeopardizes the very existence of the GCC in case the Kuwaiti mediator fails to reach a settlement.The dispute went beyond a limited geographic one with Egypt joining the boycott and the symbolic presence of Turkish troops in Qatar.As such,the dispute has created an unprecedented political rift among Gulf States and their rulers and somehow worries the existing regimes.This worrying situation threatens the core principles of some of these States,including those who are still neutral towards the dispute.

Community Mediation in Malaysia： A Comparison Between Rukun Tetangga and Community Mediation in Singapore

Malaysia is a multicultural, multireligious, and multiethnic country that is located in Southeast Asia. The social background of Malaysia as a multicultural state calls for the adoption of an alternative method to resolve community dispute which would offer solution and simultaneously promote harmonization in the society. Community mediation may be one of such alternative, if not the best method for interethnic relations. The government of Malaysia has introduced community mediation in Malaysia by providing training for community mediators through a pilot program, known as Rukun Tetangga （Peaceful Neighbor）. The purpose of this program is to promote unity among the multi-races and multiethnic citizens. This paper will refer to the current practice of community mediation in Malaysia as provided by the National Unity Department in Peninsula Malaysia and the practice of community mediation in Singapore. It is hoped that by comparing the practices in both countries, suggestions and recommendations could be made to improve the practice of community mediation in Malaysia.

>Problems and Countermeasures of Collective Land Ownership Disputes in Beijing

In 2010, No.1 document of central government demanded strengthening mediation and settlement of ownership of rural collective land, to complete confirmation of right and registration and issue of certificate of rural collective land in 3 years. However, the mediation and settlement of land ownership in China still remain at starting stage, and there are many problems in both theory and practice. In this situation, this paper summarizes current situations of disputes about ownership of collective land in Beijing, analyzes causes of disputes, introduces existing working mechanism, methods and problems of dispute mediation and settlement, and finally presents feasible recommendations, in the hope of providing guidance for mediation and settlement of land ownership disputes.

转型期乡村纠纷治理共同体的构建逻辑与推进策略——基于价值-制度的分析

作为社会治理共同体复调叙事之一,乡村纠纷治理共同体构成破解乡村解纷机制碎片化的可能方案。立足转型期乡村社会境遇,从共同体理论切入,乡村纠纷治理共同体可视为乡村多元解纷行动者以共同认可的制度规范为保障,创设乡村纠纷调解方案,推动乡村纠纷治理有效,满足人民美好生活需要目标的有机集合体。从逻辑上看,乡村纠纷治理共同体内嵌着价值意蕴与制度体系相互耦合的作用关系。价值意蕴是核心,侧重阐发从共同体成员个体、组织、社会的多元价值追求,并最终指向以人民为中心的乡村纠纷治理共同体目标愿景。制度体系是保障,重在厘清乡村纠纷治理共同体中差异化解纷行动者的身份边界及其治理结构。价值意蕴对制度体系的形成与维系具有导向引领功能,制度体系则是价值意蕴的外显形态和实现凭借,两者及其关联性成为理解乡村纠纷治理共同体的重要面向。未来持续深入推进乡村纠纷治理共同体建设,要坚持党的全面领导,进一步健全价值内化机制与制度行动体系,驱动乡村纠纷治理共同体组织优势转化为治理效能,推进乡村纠纷治理共同体迈向新高度。

论强制调解于“一带一路”投资争端解决的适用

“一带一路”倡议实施十年间,沿线国直接投资数额显著增加、投资结构持续多元化,但也有若干项目由于投资者和当地政府矛盾而被迫中断。“一带一路”是和平之路、合作共赢之路,可以效仿国内法中的强制调解制度,通过引入程序上的强制性来扩大调解在投资者-东道国投资争端解决中的适用,发挥其比投资仲裁更为经济、灵活、有助于合作关系修复的优势。强制调解制度并不会改变调解作为ADR自愿性的本质特征,和解协议的达成仍取决于双方同意。“一带一路”投资争端解决引入强制调解制度时,应该选择适当的路径,明确适用范围,综合考虑磋商、仲裁、东道国法院诉讼等其他争端解决方式的优劣,通过程序规则衔接,着眼于一整套高效、灵活争端解决机制的构建。

基于术前谈话第三方见证和手术意外保险的医疗纠纷“宁夏调赔”机制研究

建立长效的纠纷调解机制和医疗风险分担机制,是维护正常医疗秩序,缓解医患关系的重要措施。宁夏通过积极探索医疗纠纷防范化解机制,成立了医疗纠纷人民调解委员会,建立了医疗纠纷人民调解体系,实行医疗纠纷人民调解与医疗责任保险赔偿相结合的医疗纠纷处置工作新机制,探索性地开展术前谈话第三方见证和参保手术意外险的医患共担风险辅助机制,有效缓解了医患矛盾。

论中国独立调解体育纠纷的法治化进路——基于十国体育纠纷调解机制的对比分析

我国职业体育引发的体育纠纷迫切需要健全多元化体育纠纷调解机制进行解决。调解在我国具有深厚的历史渊源,被誉为宝贵的“东方经验”,而体育纠纷调解作为全新的法律服务模式,有助于推动体育纠纷多元地、快速地和有效地解决,但是我国现行体育纠纷调解机制存在主体独立性不足、制度与规范欠缺等问题。运用文献研究法、比较分析法、逻辑分析法等方法分析域外体育调解机制,主要从组织形式、机构性质、可调解纠纷范围等角度进行分析,结果发现,域外体育纠纷调解机制具有主体专门化与独立、程序规范化、范围限定与扩展等特征。基于此提出建议:1)在我国现有体育仲裁机构中增设体育纠纷调解机构;2)以《中华人民共和国人民调解法》作为我国体育调解制度内容的基本依据;3)以当事人自愿原则为基础界定体育纠纷范围;4)配备专业体育纠纷调解员。

论中国特色调解型行政复议模式

调解原则载入总则规定之中,是《行政复议法》修改的一大亮点,预示着中国特色调解型行政复议模式的生成。依法化解矛盾纠纷成为各级政府分内职责,行政争议实质化解成为新兴政法话语,复议化解行政争议主渠道地位的实现,共同构成了中国特色调解型行政复议模式的社会背景。就规范内涵而言,调解优先、应调尽调是新模式的基本特质,调解覆盖到各类型行政复议案件、贯穿于行政复议办理全过程、调解结案方式和效力多样化则是新模式的核心要义。中国特色调解型行政复议模式的有效运作,需要从加强行政复议人员能力建设、建立科学考评体系和充分借助体制内外力量等方面予以保障。中国特色调解型行政复议模式的发展,将重塑行政争议化解整体格局,进一步推进国家治理体系和治理能力的现代化。

“一带一路”投资争端调解机制的构建探究

因“一带一路”共建国家在经济、法律及文化等诸多方面存在差异,“一带一路”建设中产生的外国投资者与东道国间的投资争端显得尤为复杂。调解作为一种替代性争端解决方式,具有其他争端解决方式无可比拟的优势。在“一带一路”建设中推广调解机制具有可行性,但同时也面临一定的现实困境。文章在借鉴其他国际调解制度的基础上,结合“一带一路”建设的特殊性,从常设机构的设置、调解介入时间、调解员的资格及选任、调解的时限、调解保密及例外规定、调解的执行等方面构建了具有可操作性、可执行性的投资争端调解机制,以期保障“一带一路”建设的行稳致远,同时助力推动国际投资争端解决的多元化发展。

论公证调解的实践困境、理论基础与优化路径

作为多元化纠纷解决机制的组成部分,公证调解体现了公证制度由“纠纷预防”向“纠纷解决”的功能扩张。其制度发展大致沿循中国式法治现代化道路,经历了小调解、大调解以及司法辅助事务参与三个阶段,但实践中存在的运行无序性、发展依附性与功能模糊性三重困境阻碍了其解纷效能的发挥。在理论层面,多中心社会治理模式、“案多人少”困境下公民合法权益保障,构成公证调解的外部正当性基础,功能扩张的公证改革总趋势、评价型调解、多元公证业务衔接的比较优势,构成公证调解的内部正当性基础;来源于公证权的调解权与定性为社会调解的制度属性,使得公证调解独立于人民调解和司法权。在制度层面,应当以规范化逻辑为指引,确立完善公证调解制度的“三步走”总体方案,以社会化逻辑为导向明确多元化调解类型与调解模式,以专业化逻辑为牵引发挥衔接多元公证业务结案方式的调解协议执行优势。可采用“一般涵盖+重点突出+负面清单”的基本思路确定调解范围,同时适用单一“认证调解员”制度,并采用“规定上限+弹性计费”方式确定调解费用。

诉源治理视阈下我国调解机制现状及优化

近些年来,我国各级人民法院受理案件的数量一直居高不下,司法审判工作面临严峻的挑战。为了有效缓解法院“案多人少”的矛盾,应当通过发挥调解机制的作用来强化诉源治理,避免大量纠纷涌进法院。我国当前存在司法调解、人民调解、行政调解、律师调解及其他调解等众多调解类型,但调解重叠设置与分工不均衡、调解效力不强、调解专门人才匮乏与调解保障措施不足等问题也是必须正视的事实。针对上述问题,首先,应充分利用调解联动体系、建全调解引导机制、鼓励个人调解机构成立来理顺各类调解间的关系以避免过度重叠与分工不均;其次,需优化调解协议司法确认程序的管辖与审查方式进而增强调解效力、完善调解人才培养机制与建立调解员职业荣誉制度等来突破人才匮乏与保障不足的困境;最后,运用信息科技搭建统一电子调解平台、电子备案制度进一步为调解提质赋能。

从“悔错字”文书看清代至民国清水江流域林业纠纷的调解

“悔错字”文书是贵州地方大型档案资料清水江文书中的重要内容,主要记载农林业生产、婚姻家庭等方面的纠纷调解,清代至民国时期大量遗存于清水江流域。通过整理与分析“悔错字”文书,文章着重对这一时期清水江流域林业纠纷的调解进行了探讨。这对于我们深刻认识调解林业纠纷的重要性,增强民族团结,稳定社会秩序,全面推进依法治国,建设平安中国,具有一定的借鉴价值。

RCEP涉税争端调解制度研究

《区域全面经济伙伴关系协定》(RCEP)签署并生效后,更频繁的区域贸易所引发的涉税争端不容忽视。然而,相互协商程序无法适用和解决RCEP涉税争端,RCEP框架内也没有对此提供解决方案,不利于RCEP持续、稳定运行,也有损RCEP权威性和国际影响力。为此,本文以涉税争端调解制度为研究对象,指出调解的比较优势、自有优势,以及将其引入RCEP的必要性和可行性。同时,结合我国国际立场,指出我国推动建立RCEP涉税争端调解制度可获得的规则收益,并提出国际税收争端调解相关国内法的完善路径。最后提出RCEP框架下涉税争端调解制度建议:一方面,调解应以促进和替代功能为定位,形成与相互协商程序的协调机制;另一方面,构建RCEP涉税争端调解的一般原则与目标、适用范围与启动程序、机构和人员设置等具体制度。

行政争议诉前调解的功能定位和制度设想

目前,我国已有不少学者对行政争议诉前调解进行了探讨,但无论是从理论上还是从机制上,当下的调解都存在着一定的缺陷。从功能上看,它是行政诉讼繁简分离制度的一个组成部分,是全国范围内的一种非诉讼纠纷解决机制,是实现司法权和行政权之间的平衡,也是实现行政争议实质性化解的一种有效手段。就调解机制的构思而言,应从调解的主体、纠纷的适用范围和启动方式三个方面入手;在具体的实施过程中,还应考虑到诉前调解与司法确认、诉讼程序的衔接等问题,以期达到诉源治理与实质解决纠纷的目的。

基于调解机制的医疗投诉解决研究

文章旨在探讨基于调解机制的医疗投诉纠纷解决方法,并分析其应用效果。首先综述了医疗投诉纠纷的定义、分类和原因,发现其对患者、医生和医疗机构都有负面影响。调解机制作为一种快速、灵活且与当事人合作的争议解决方式受到关注。研究系统概述了调解机制的理论和实践,并揭示了它在其他领域的成功应用案例。随后构建基于调解机制的医疗投诉纠纷解决模式,并通过案例分析和效果评估验证了该模式的可行性和有效性。进一步探讨调解机构和人员建设的关键问题,例如机构建立、组织架构和调解人员的选拔与培训。通过实证研究方法,对该模式进行实证研究,并评估患者和医生的满意度。最后,讨论基于调解机制的医疗投诉纠纷解决模式的优势、问题以及未来的应用前景,并提出结论和进一步研究建议。本研究的结果有望为医疗投诉纠纷解决提供新的思路和方法,促进医患双方的有效沟通与合作,提升医疗服务质量和患者满意度。

公安派出所调解工作面临的问题与对策

社会矛盾纠纷调解已成为公安派出所最常接警、最耗精力、最难获得认同的工作,公安派出所的调解工作面临着任务、能力和资源等多方面的困境,如公安调解的职责范围不明确,理念滞后,方法欠缺,任务艰巨、警力资源不足,社会资源却大量闲置等。如何突破困境,高效优质化解矛盾纠纷,筑牢防治纠纷的第一道坚实屏障,成为公安派出所亟待解决的问题。因此,有必要以路径依赖、利益相关者、资源配置、博弈论等视角进行深入探析,从宏观的体制机制、中观的管理控制、微观的理念方法等方面综合施策,提升公安派出所调解工作的质效,从而维护社会秩序稳定,防范刑事、治安案件发生,实现调解工作政治、法律和社会效果的统一。