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Critical care nurses and their clinical reasoning for customizing monitor alarms:a mixed-method study
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作者 Mohamad Al Nakhal Mirna Fawaz +3 位作者 Karim Khabaz Ahmad Rayan Salam Bani Hani Mohammed ALBashtawy 《Frontiers of Nursing》 2024年第4期457-468,共12页
Objective:To explore the clinical rationale of critical care nurses for personalizing monitor alarms.One of the most crucial jobs assigned to critical care nurses is monitoring patients'physiological indicators an... Objective:To explore the clinical rationale of critical care nurses for personalizing monitor alarms.One of the most crucial jobs assigned to critical care nurses is monitoring patients'physiological indicators and carrying out the necessary associated interventions.Successful use of equipment in the nursing practice environment will be improved by a thorough understanding of the nurse's approach to alarm configuration.Methods:A mixed-method design integrating quantitative and qualitative components was used.The sample of this study recruited a convenience sample of 60 nurses who have worked in critical care areas.This study took place at Lebanese American University Medical Center Rizk Hospital,utilizing a semi-structured interview with participants.Results:The study demonstrated the high incidence of nuisance alarms and the desensitization of critical care nurses to vital ones.According to the nurses,frequent false alarms and a shortage of staff are the 2 main causes of alarm desensitization.Age was significantly associated with the perception of Smart alarms,according to the data(P=0.03).Four interconnected themes and subcategories that reflect the clinical reasoning process for alarm customization were developed as a result of the study's qualitative component:(1)unit alarm environment;(2)nursing style;(3)motivation to customize;and(4)clinical and technological customization.Conclusions:According to this study,nurses believe that alarms are valuable.However,a qualitative analysis of the experiences revealed that customization has been severely limited since the healthcare team depends on nurses to complete these tasks independently.Additionally,a staffing shortage and lack of technical training at the start of placement have also hindered customization. 展开更多
关键词 customIZATION critical care unit equipment mixed method monitor alarm MOTIVATION nurse’s perception practice environment
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Corneal collagen cross-linking in patients with keratoconus from the Dresden protocol to customized solutions:theoretical basis 被引量:1
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作者 Ciro Caruso Luca D’Andrea +4 位作者 Mario Troisi Michele Rinaldi Raffaele Piscopo Salvatore Troisi Ciro Costagliola 《International Journal of Ophthalmology(English edition)》 SCIE CAS 2024年第5期951-962,共12页
Keratoconus is an ectatic condition characterized by gradual corneal thinning,corneal protrusion,progressive irregular astigmatism,corneal fibrosis,and visual impairment.The therapeutic options regarding improvement o... Keratoconus is an ectatic condition characterized by gradual corneal thinning,corneal protrusion,progressive irregular astigmatism,corneal fibrosis,and visual impairment.The therapeutic options regarding improvement of visual function include glasses or soft contact lenses correction for initial stages,gas-permeable rigid contact lenses,scleral lenses,implantation of intrastromal corneal ring or corneal transplants for most advanced stages.In keratoconus cases showing disease progression corneal collagen crosslinking(CXL)has been proven to be an effective,minimally invasive and safe procedure.CXL consists of a photochemical reaction of corneal collagen by riboflavin stimulation with ultraviolet A radiation,resulting in stromal crosslinks formation.The aim of this review is to carry out an examination of CXL methods based on theoretical basis and mathematical models,from the original Dresden protocol to the most recent developments in the technique,reporting the changes proposed in the last 15y and examining the advantages and disadvantages of the various treatment protocols.Finally,the limits of non-standardized methods and the perspectives offered by a customization of the treatment are highlighted. 展开更多
关键词 corneal collagen cross linking KERAtoCONUS custom fast protocol Dresden protocol lambert-beer law Bunsen-roscoe law
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Product family modeling technology for customized cosmetic packaging design based on basic-element theory 被引量:1
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作者 Tao Chen Ding-Bang Luh Jinguang Wang 《Journal of Dermatologic Science and Cosmetic Technology》 2024年第1期2-12,共11页
Background:As the market demands change,SMEs(small and medium-sized enterprises)have long faced many design issues,including high costs,lengthy cycles,and insufficient innovation.These issues are especially noticeable... Background:As the market demands change,SMEs(small and medium-sized enterprises)have long faced many design issues,including high costs,lengthy cycles,and insufficient innovation.These issues are especially noticeable in the domain of cosmetic packaging design.Objective:To explore innovative product family modeling methods and configuration design processes to improve the efficiency of enterprise cosmetic packaging design and develop the design for mass customization.Methods:To accomplish this objective,the basic-element theory has been introduced and applied to the design and development system of the product family.Results:By examining the mapping relationships between the demand domain,functional domain,technology domain,and structure domain,four interrelated models have been developed,including the demand model,functional model,technology model,and structure model.Together,these models form the mechanism and methodology of product family modeling,specifically for cosmetic packaging design.Through an analysis of a case study on men’s cosmetic packaging design,the feasibility of the proposed product family modeling technology has been demonstrated in terms of customized cosmetic packaging design,and the design efficiency has been enhanced.Conclusion:The product family modeling technology employs a formalized element as a module configuration design language,permeating throughout the entire development cycle of cosmetic packaging design,thus facilitating a structured and modularized configuration design process for the product family system.The application of the basic-element principle in product family modeling technology contributes to the enrichment of the research field surrounding cosmetic packaging product family configuration design,while also providing valuable methods and references for enterprises aiming to elevate the efficiency of cosmetic packaging design for the mass customization product model. 展开更多
关键词 Packaging design Cosmetic packaging Product family modeling technology Basic-element theory Design for mass customization
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Effects of postoperative treatment with chemotherapy and cellular immunotherapy on patients with colorectal cancer
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作者 Zhen-Yu Ding Ying Piao +4 位作者 Tong Jiang Juan Chen Yi-Nuo Wang Hui-Ying Yu Zhen-Dong Zheng 《World Journal of Gastrointestinal Surgery》 SCIE 2024年第10期3202-3210,共9页
BACKGROUND The outcome of surgical treatment for colorectal cancer(CRC)remains unsatis-factory and warrants further exploration and optimization.AIM To clarify the impact of chemotherapy plus cellular immunotherapy[de... BACKGROUND The outcome of surgical treatment for colorectal cancer(CRC)remains unsatis-factory and warrants further exploration and optimization.AIM To clarify the impact of chemotherapy plus cellular immunotherapy[dendritic cell-cytokine-induced killer(DC-CIK)cell immunotherapy]on patients after CRC surgery and to explore the mediating variables.METHODS A total cohort of 121 patients who underwent CRC surgery between January 2019 and April 2022 were selected.The sample comprised a control group of 55 pa-tients who received the XELOX chemotherapy regimen and a research group of 66 patients who received XELOX+DC-CIK immunotherapy.We performed compa-rative analyses of the clinical and pathological data of the two groups,including efficacy(2-year disease-free survival[DFS]rate),the incidence of adverse events(diarrhea,myelosuppression,gastrointestinal reactions,and peripheral neuritis),serum levels of tumor markers[carcinoembryonic antigens and carbohydrate an-tigens(CA)19-9 and CA242],and T-cell subsets[cluster of differentiation(CD)3+,CD3+CD4+,CD3+CD8+,natural killer(NK),and NK T cells].We also conducted preliminary univariate and mul-tivariate analyses of the variables that affected the efficacy of the treatments.RESULTS We found a significantly higher 2-year DFS rate of treatment efficacy in the research group than in the control group,with a statistically lower incidence of adverse events.Both groups showed a reduction in serum tumor markers after treatment but there was no marked intergroup difference.After treatment,the various T-cell subgroup indicators in the control group were significantly lower than those in the research group.The indices of T-cell subsets in the research group showed no significant change from preoperative levels.Univariate analysis revealed a significant correlation between TNM staging,tumor differentiation,and the rates of nonresponse to treatment in CRC patients after surgery.Multivariate results indicated that the treatment approach significantly affected the efficacy of postoperative CRC treatment.CONCLUSION We concluded that XELOX+DC-CIK immunotherapy for postsurgical CRC patients offers reduced rates of treatment-induced adverse events,extended 2-year DFS,enhanced immunity,and increased physiological antitumor responses. 展开更多
关键词 Analysis of variables affecting outcomes Cellular immunotherapy CHEMOtheRAPY Colorectal cancer Clinical effects
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The Folk Experience Tour Promoting the Integrated Development of Culture and Tourism in Gaomi City
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作者 Huang Pingping Zhang Weiran 《China & The World Cultural Exchange》 2024年第4期18-21,共4页
In the conflict dialogue between tradition and modernity,Gaomi City practices the theory of creative transformation and innovative development and explores cultural and tourism integration by combining folk customs an... In the conflict dialogue between tradition and modernity,Gaomi City practices the theory of creative transformation and innovative development and explores cultural and tourism integration by combining folk customs and tourism in practices and application scenarios. 展开更多
关键词 toURISM innovative customS
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Bridging Cultures Through Translation Chinese scholars lead a new translation of The Customs of Cambodia to promote cultural exchange
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作者 Gao Yuan 《China Report ASEAN》 2024年第11期30-32,共3页
In April 2024,the Cambodian edition of The Customs of Cambodia,organized by the Center for Asia-Pacific of China International Communications Group(CICG)and published by Foreign Languages Press under CICG,was official... In April 2024,the Cambodian edition of The Customs of Cambodia,organized by the Center for Asia-Pacific of China International Communications Group(CICG)and published by Foreign Languages Press under CICG,was officially released in Phnom Penh,Cambodia.The launch ceremony was attended by Wang Yi,member of the Political Bureau of the Communist Party of China(CPC)Central Committee and director of the Office of the Foreign Affairs Commission of the CPC Central Committee,and Cambodian Deputy Prime Minister Sun Chanthol.A crucial text for the study of the history of ancient Cambodia,The Customs of Cambodia has been translated into more than 10 languages and published in over 20 editions since the early 19th Century. 展开更多
关键词 customS edition OFFICIAL
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Omni-Channel Retailing and Firm Performance from a Customer Lifetime Value Perspective
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作者 Liu Xiangdong Mi Zhuang He Mingqin 《China Economist》 2024年第3期89-103,共15页
In the digital era,retailers are keen to find out whether omni-channel retailing helps improve long-term firm performance.In this paper,we employ machine learning techniques on a large consumption data set in order to... In the digital era,retailers are keen to find out whether omni-channel retailing helps improve long-term firm performance.In this paper,we employ machine learning techniques on a large consumption data set in order to measure customer lifetime value(CLV)as the basis for determining long-term firm performance,and we provide an empirical analysis of the relationship between omni-channel retailing and CLV.The results suggest that omni-channel retailing may effectively enhance CLV.Further analysis reveals that this process is influenced by heterogeneous consumer requirements and that significant differences exist in the extent to which the omni-channel transition may influence CLV depending on consumer preferences for diversity of commodities,sensitivity to the cost of contract performance,and sensitivity to warehousing costs.Hence,retailers should provide consumers with a complete portfolio of goods and services based on target consumers’heterogeneous requirements in order to increase omni-channel efficiency. 展开更多
关键词 Omni-channel retailing customer lifetime value machine learning heterogeneous consumer requirements
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Customer Satisfaction with Metaverse and Twin Avatar in Health Marketing
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作者 Bahattin Ariğ Murat Başal 《Open Journal of Applied Sciences》 2024年第11期3282-3307,共26页
Even though people approach a new technological development with distance, they have to use these technologies in order to keep up with the requirements of the age. As a result of the rapidly developing artificial int... Even though people approach a new technological development with distance, they have to use these technologies in order to keep up with the requirements of the age. As a result of the rapidly developing artificial intelligence and technology sector, the concept of metaverse is a virtual world that can be used in the health, tourism, marketing, advertising, education and gaming industries. When the literature is reviewed, it is seen that there are many domestic and foreign sources on the subject, but most of these sources are generally related to developments in the gaming and entertainment sectors. But apart from this, studies are being carried out to make it possible to use it in many sectors, including its use in the health sector. With this study, it is aimed to briefly mention what the existing metaverse studies are and to prepare a detailed research result for its use in the health sector. This study consists of five chapters. In the first part, information on the definition of the metaverse concept and how it has developed is given, and the infrastructure requirements necessary for the formation of the metaverse universe are mentioned. In the second section, it is discussed what kind of hardware and software tools may be needed if metaverse technology is possible. In the third section, research on the areas in which metaverse technology can be used in the health sector and current studies and future studies are included. In the fourth section, the legal aspects of this situation when a metaverse-based health service is to be initiated with twin avatars are discussed. In the last section, the advantages and disadvantages of metaverse technology are discussed. It can be seen from the study that the positive aspects of this kind of activity in the field of health will be more positive. As a result, the study constitutes an important value that will be a source for similar studies to be conducted in the future. 展开更多
关键词 Health Marketing Metaverse Twin Avatar customer Satisfaction
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Ethnic Customs and Rural Tourism Development in Xinbin Manchu Autonomous County of Fushun City
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作者 Siyu WANG Liang ZHAO 《Asian Agricultural Research》 2024年第5期8-10,共3页
The development of ethnic minority tourism is currently a hot topic in domestic tourism development.As an important component of Chinese civilization,the Manchu people have created brilliant culture in the long river ... The development of ethnic minority tourism is currently a hot topic in domestic tourism development.As an important component of Chinese civilization,the Manchu people have created brilliant culture in the long river of historical development.As the hometown of the Manchu people,Fushun has unique folk cultural tourism resources and a strong ethnic flavor.Nowadays,under the promotion of the rural revitalization strategy,the construction of new rural areas is constantly developing,and rural tourism is gradually becoming a new industry.Therefore,in the context of the increasingly prosperous rural tourism industry,it has become increasingly important to combine the ethnic customs of Manchu culture with rural tourism.Taking the ethnic customs and integrated development of rural tourism in Xinbin Manchu Autonomous County of Fushun City,Liaoning Province as the research object,this paper mainly sorts out the current situation and characteristics of rural tourism development in the region,systematically explores the problems in development and how to further optimize development,and proposes new models suitable for the development of folk tourism in Xinbin of Fushun,in order to achieve maximum economic and social benefits and provide a reference for promoting the development of tourism in the region. 展开更多
关键词 Xinbin Manchu Autonomous County Manchu ethnic customs Rural revitalization Rural tourism development
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The User Analysis of Amazon Using Artificial Intelligence at Customer Churn
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作者 Mohammed Ali Alzahrani 《Journal of Data Analysis and Information Processing》 2024年第1期40-48,共9页
Customer churns remains a key focus in this research, using artificial intelligence-based technique of machine learning. Research is based on the feature-based analysis four main features were used that are selected o... Customer churns remains a key focus in this research, using artificial intelligence-based technique of machine learning. Research is based on the feature-based analysis four main features were used that are selected on the basis of our customer churn to deduct the meaning full analysis of the data set. Data-set is taken from the Kaggle that is about the fine food review having more than half a million records in it. This research remains on feature based analysis that is further concluded using confusion matrix. In this research we are using confusion matrix to conclude the customer churn results. Such specific analysis helps e-commerce business for real time growth in their specific products focusing more sales and to analyze which product is getting outage. Moreover, after applying the techniques, Support Vector Machine and K-Nearest Neighbour perform better than the random forest in this particular scenario. Using confusion matrix for obtaining the results three things are obtained that are precision, recall and accuracy. The result explains feature-based analysis on fine food reviews, Amazon at customer churn Support Vector Machine performed better as in overall comparison. 展开更多
关键词 customer Churn Machine Learning Amazon Fine Food Reviews Data Science Artificial Intelligence
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Assessing the impact of artificial intelligence on customer performance: a quantitative study using partial least squares methodology
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作者 Taqwa Hariguna Athapol Ruangkanjanases 《Data Science and Management》 2024年第3期155-163,共9页
The purpose of this research is to examine the impact of artificial intelligence(AI)on customer performance and identify the factors contributing to its effectiveness by employing a quantitative approach,specifically ... The purpose of this research is to examine the impact of artificial intelligence(AI)on customer performance and identify the factors contributing to its effectiveness by employing a quantitative approach,specifically the partial least squares method,to test the hypotheses and explore the relationships between various variables.The findings indicate that effective business practices and successful AI assimilation have a positive impact on customer performance.Additionally,the results of this study provide valuable insights for both academic and practical communities.This study highlights the importance of specific variables,such as organizational and customer agility,customer experience,customer relationship quality,and customer performance in AI assimilation.By exploring these variables,it contributes significantly to the academic,managerial,and social aspects of AI and its impact on customer performance. 展开更多
关键词 AI assimilation customer performance customer relationship quality
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Comparison of high order aberration after conventional and customized ablation in myopic LASIK in different eyes of the same patient 被引量:7
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作者 DU Chi-xin, SHEN Ye, WANG Yang (Department of Ophthalmology, the First Affiliated Hospital, School of Medicine, Zhejiang University, Hangzhou 310003, China) 《Journal of Zhejiang University-Science B(Biomedicine & Biotechnology)》 SCIE CAS CSCD 2007年第3期177-180,共4页
Purpose: To verify whether there exists any difference in higher order aberrations after undergoing myopic LASIK (laser in situ keratomileusis) with conventional ablation and customized ablation in different eyes of t... Purpose: To verify whether there exists any difference in higher order aberrations after undergoing myopic LASIK (laser in situ keratomileusis) with conventional ablation and customized ablation in different eyes of the same patient. Methods: This was a prospective randomized study of 54 myopic eyes (27 patients) that underwent LASIK using the Nidek EC-5000 ex-cimer laser system (Nidek, Gamagori, Japan). Topography-guided customized aspheric treatment zone (CATz) was used in the first eye of the patient (study group) and the other eye of the same patient was operated on with conventional ablation (control group). Higher order aberrations [root-mean-square (RMS) in the 5-mm zone] of both groups were observed with the Nidek OPD-Scan aberrometer before and 3 months after LASIK. Preoperative mean refractive error was similar between two eyes of the same patient (t=?0.577, P>0.05). Results: Preoperatively, higher order aberrations (RMS in the 5-mm zone) in the CATz ablation and conventional groups were (0.3600±0.0341) μm and (0.2680±0.1421) μm, respectively. This difference was not statistically significant (t=1.292, P>0.05). Three months after LASIK, higher order aberrations (RMS in 5-mm zone) in the CATz ablation and conventional groups were (0.3627±0.1510) μm and (0.3991±0.1582) μm, respectively. No statistically significant difference was noted between pre- and postoperative higher order aberrations in the CATz group (t=?0.047, P>0.05). However, a statistically significant increase in higher order aberrations was observed after conventional ablation (t=?5.261, P<0.05). A statistically sig-nificant difference was noted in the increase of higher order aberrations after LASIK between groups (t=?2.050, P=0.045). Con-clusion: LASIK with conventional ablation and topography-guided CATz ablation resulted in the same BSCVA (best specta-cle-corrected visual acuity) 3 month after LASIK. Higher order aberrations were increased, but the increase of higher order ab-errations after customized ablation treatment was less than that after conventional ablation. 展开更多
关键词 Myopic LASIK (laser in SITU keratomileusis) Higher order ABERRATIONS customized ablation
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The Customer Requirements Analysis Method of Engineering Products Based on Multiple Preference Information
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作者 Guo Mao 《Proceedings of Business and Economic Studies》 2024年第1期204-209,共6页
To effectively evaluate the fuzziness of the market environment in product planning,a customer requirements analysis method based on multiple preference information is proposed.Firstly,decision-makers use a preferred ... To effectively evaluate the fuzziness of the market environment in product planning,a customer requirements analysis method based on multiple preference information is proposed.Firstly,decision-makers use a preferred information form to evaluate the importance of each customer requirement.Secondly,a transfer function is employed to unify various forms of preference information into a fuzzy complementary judgment matrix.The ranking vector is then calculated using row and normalization methods,and the initial importance of customer requirements is obtained by aggregating the weights of decision members.Finally,the correction coefficients of initial importance and each demand are synthesized,and the importance of customer requirements is determined through normalization.The development example of the PE jaw crusher demonstrates the effectiveness and feasibility of the proposed method. 展开更多
关键词 Product planning customer requirements Importance ratings Multi-format information
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Investigating customer churn in banking:a machine learning approach and visualization app for data science and management
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作者 Pahul Preet Singh Fahim Islam Anik +3 位作者 Rahul Senapati Arnav Sinha Nazmus Sakib Eklas Hossain 《Data Science and Management》 2024年第1期7-16,共10页
Customer attrition in the banking industry occurs when consumers quit using the goods and services offered by the bank for some time and,after that,end their connection with the bank.Therefore,customer retention is es... Customer attrition in the banking industry occurs when consumers quit using the goods and services offered by the bank for some time and,after that,end their connection with the bank.Therefore,customer retention is essential in today’s extremely competitive banking market.Additionally,having a solid customer base helps attract new consumers by fostering confidence and a referral from a current clientele.These factors make reducing client attrition a crucial step that banks must pursue.In our research,we aim to examine bank data and forecast which users will most likely discontinue using the bank’s services and become paying customers.We use various machine learning algorithms to analyze the data and show comparative analysis on different evaluation metrics.In addition,we developed a Data Visualization RShiny app for data science and management regarding customer churn analysis.Analyzing this data will help the bank indicate the trend and then try to retain customers on the verge of attrition. 展开更多
关键词 Bank customer attrition Churn prediction Machine learning XGboost Random forest
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Customized High-speed EMU Design Practice for Jakarta-Bandung HSR
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作者 TAO Guidong ZHANG Fangtao ZHENG Mingda(Translated) 《Chinese Railways》 2024年第1期52-61,共10页
The high-speed EMUs for Jakarta-Bandung high-speed railway(HSR)represent an important image and symbol of the Jakarta-Bandung HSR Project.By relying on the technical platform of the model CR400 EMU,the EMU is upgraded... The high-speed EMUs for Jakarta-Bandung high-speed railway(HSR)represent an important image and symbol of the Jakarta-Bandung HSR Project.By relying on the technical platform of the model CR400 EMU,the EMU is upgraded for the customized design in terms of adaptability to geographical environment and track conditions,integration of Indonesian cultural characteristics,etc.In the course of development,in order to accurately grasp the boundary conditions and solve matching adaptation problems,studies are conducted on the exploration of design boundary and the related special technology.With the systematic analysis and design experience summary of the high-speed EMUs for Jakarta-Bandung HSR,the paper aims to provide reference for the O&M of high-speed EMUs for Jakarta-Bandung HSR and the other similar overseas HSR projects. 展开更多
关键词 Jakarta-Bandung HSR EMU natural environment track conditions humanistic demand customized design
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Dynamic Analysis of Customer Demand Based on Intuitionistic Fuzzy Number in Product Planning
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作者 Yongguang Yi Zengqiang Wang 《Proceedings of Business and Economic Studies》 2024年第5期127-131,共5页
To address the fuzziness and variability in determining customer demand importance,a dynamic analysis method based on intuitionistic fuzzy numbers is proposed.First,selected customers use intuitionistic fuzzy numbers ... To address the fuzziness and variability in determining customer demand importance,a dynamic analysis method based on intuitionistic fuzzy numbers is proposed.First,selected customers use intuitionistic fuzzy numbers to represent the importance of each demand.Then,the preference information is aggregated using customer weights and time period weights through the intuitionistic fuzzy ordered weighted average operator,yielding a dynamic vector of the subjective importance of the demand index.Finally,the feasibility of the proposed method is demonstrated through an application example of a vibrating sorting screen. 展开更多
关键词 Quality function deployment customer demand Intuitionistic fuzzy number Dynamic analysis method
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How does a data strategy enable customer value?The case of FinTechs and traditional banks under the open finance framework 被引量:3
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作者 Laura Grassi Nicolas Figini Lorenzo Fedeli 《Financial Innovation》 2022年第1期2045-2078,共34页
The coupling of data and digital innovation opens the way for new business in the financial services sector,where customers are placed at the centre of decisions and data can help to develop customer knowledge.To carr... The coupling of data and digital innovation opens the way for new business in the financial services sector,where customers are placed at the centre of decisions and data can help to develop customer knowledge.To carry out our research,we adopted a multi-case study approach to explore how a data strategy is developed in the retail banking industry,together with its relationship with customer value,paying particular attention to the heterogeneity between traditional banks and financial technology companies(FinTechs).Two main points emerged from the study.Firstly,there are three possible approaches to Open Finance,which are mainly defined by their different corporate cultures,organisational configurations,technological architecture and data value.Secondly,it is not enough to be a FinTech to be best placed to exploit the market,as some traditional banks share the FinTechs’approach to Open Finance.Designing new tailored products,customising their prices and offering them over the right channels through targeted communication are all data-driven initiatives that stem from cross-or up-selling potential,core to the retail banking industry for turning a customer into a cash flow,thus enabling value to be created for customers.Our findings additionally revealed that there is a form of external information asymmetry between the customer and the bank,and that there is also an internal asymmetry between bank departments,as their visibility on information about the same customer may differ. 展开更多
关键词 FinTech Open finance customer orientation customer centric Data valorisation Open banking
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Analysis of Aesthetic Value and Tourism Development of Folk Custom Resources in Southeast Chongqing of China 被引量:1
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作者 王毅品 何永祥 连蕾 《Journal of Landscape Research》 2012年第6期64-66,共3页
Geographic conditions of southeast Chongqing were introduced, and characteristics of tourist landscapes in this area were analyzed by using connotations of tourism aesthetics and effect of "probability selection&... Geographic conditions of southeast Chongqing were introduced, and characteristics of tourist landscapes in this area were analyzed by using connotations of tourism aesthetics and effect of "probability selection". Furthermore, aesthetic value of folk cultures was elaborated from the perspectives of basic aesthetic forms, such as beauty of ethnic buildings, folk customs, history and culture, and also special food. It was proposed that developing unique value of folk custom resources by applying tourism aesthetics and displaying the value in tourism development would contribute a lot to the preservation of beauty of local tourist cultures and development of tourism industry. Finally, suggestions were given for the protection and development of folk customs in southeast Chongqing in view of different development subjects, that is, government, tourist enterprises and the public. 展开更多
关键词 SOUtheAST Chongqing FOLK custom CULTURES toURISM APPRECIATION AEStheTIC characteristics toURISM development
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The Relationship Among E-service Quality Dimensions, Overall Internet Banking Service Quality, and Customer Satisfaction in the USA 被引量:4
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作者 Demyana Nathan 《Journal of Modern Accounting and Auditing》 2014年第4期479-493,共15页
The purpose of this paper is to examine the relationships of e-service quality dimensions with overall internet banking service quality, and its effect on customer satisfaction in the USA banking industry. The propose... The purpose of this paper is to examine the relationships of e-service quality dimensions with overall internet banking service quality, and its effect on customer satisfaction in the USA banking industry. The proposed instrument dimensions are identified based on a questionnaire survey conducted in the US. Based on an extensive review of literature, this paper proposed eight dimensions for measuring overall internet banking service quality and its subsequent effect on customer satisfaction. Also, this research uses American internet banking users as survey targets for its empirical studies. The results show significant relationships among the e-service quality dimensions (efficiency, fulfillment, system availability, privacy, assurance/trust, site aesthetics, responsiveness, and contact), overall internet banking service quality, and customer satisfaction. Little attention has been given in the literature to understanding of the e-service quality dimensions that influence overall internet banking service quality and the specific outcome of customer satisfaction. This paper empirically examines the relationships among the eight e-service quality dimensions, overall internet banking service quality, and customer satisfaction. The findings are important to enable bank managers to have a better understanding of the key e-service quality dimensions of internet banking that affect customer satisfaction. The primary limitations of this study are the scope and size of its sample. 展开更多
关键词 intemet banking e-service quality customer satisfaction
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Priority of Factors Affected on Customer's Satisfaction in the E-Banking by Using Kano Model and Analytical Hierarchy Process: A Case of Iranian Commercial Bank 被引量:3
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作者 Younos Vakil Alroaia Mohammad Hemati Kambiz Abdi 《Journal of Modern Accounting and Auditing》 2011年第10期1097-1105,共9页
The aim of the article is to determine the extent to which customer satisfaction's in the e-banking in Semnan area had organizational and customer readiness for developing their services. One of the most important se... The aim of the article is to determine the extent to which customer satisfaction's in the e-banking in Semnan area had organizational and customer readiness for developing their services. One of the most important sectors that plays key role for grasping developed condition is banking sector. Banks like other institutions also look for augmenting their profits and increasing their strength by expansion. The designing of bank must involve selection of those that have sufficient success potential. Hence, from several factors of success, the following three criteria factors have been: selected-customer satisfied, one dimensional, and product fully functional. These factors offers three question multi criteria group extracted from a 16 norms. Also, three criteria factors have been studied over a period of five years and important criteria for evaluating the norms. The Analytical Hierarchy Process (AHP) has been employed to calculate the success potential of each norm. The empirical data comprises the longitudinal survey of the agricultural banking of the Semnan province. The paper, also, finds that product fully functional is placed as the first priority. 展开更多
关键词 customer's satisfaction E-BANKING AHP Iran
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