The Effects of Job Insecurity, Emotional Exhaustion, and Met Expectations on Hotel Employees’ Pro-Environmental Behaviors: Test of a Serial Mediation Model

There are a plethora of empirical pieces about employees’pro-environmental behaviors.However,the extant literature has either ignored or not fully examined various factors(e.g.,negative or positive non-green workplace factors)that might affect employees’pro-environmental behaviors.Realizing these voids,the present paper proposes and tests a serial mediation model that examines the interrelationships of job insecurity,emotional exhaustion,met expectations,and proactive pro-environmental behavior.We used data gathered from hotel customer-contact employees with a time lag of one week and their direct supervisors in China.After presenting support for the psychometric properties of the measures via confirmatory analysis in LISREL 8.30,the abovementioned linkages were gauged using the PROCESS plug-in for statistical package for social sciences.The findings delineated support for the hypothesized associations.Specifically,emotional exhaustion and met expectations partly mediated the effect of job insecurity on proactive pro-environmental behavior.More importantly,emotional exhaustion and met expectations serially mediated the influence of job insecurity on proactive pro-environmental behavior.These findings have important theoretical implications as well as significant implications for diminishing job insecurity,managing emotional exhaustion,increasing met expectations,and enhancing ecofriendly behaviors.

Pro-Environmental Civic Participation in the USA: The Effects of Social Media, Pro-Environmental Lifestyle and Climate Experiences

This study addresses the link between social media use and pro-environmental civic participation considering the moderating effect of social media affordances (public realm) on one hand, and lifestyle behaviors and climate change experiences (personal realm) on the other. We combine communication theory and behavioral models and using a sample of USA individuals (N = 7225) based on the American Trends Panel to predict variations in pro-environmental behavior. We show that social networks rather than information are more effective in predicting pro-environmental behavior. Moreover, a pro-environmental lifestyle as well as climate change experiences at the community level increase the likelihood for pro-environmental participation. However, affordances related to socioeconomic variations generate variations to pro-environmental civic participation. We conclude that in order to capture the depth of pro-environmental civic participation, it is necessary to theoretically and empirically bridge between private and public expressions of pro-environmental awareness.

The influencing mechanism of pro-environmental behaviors in the private domain on those in the public domain

From the perspective of regulatory focus theory,the influencing mechanism of pro-environmental behaviors(PEBs)in the private domain on behaviors in the public domain were analyzed by revealing the mediating ef‐fect of the status quo maintenance and the moderating effect of the prevention focus orientation.The study re‐sults show that PEBs in the private domain significantly promote individuals’PEBs in the public domain.The status quo maintenance partially mediates the relationship between PEBs in the private and public domains.Specifically,individuals with a high-level prevention focus orientation strengthen the relationship between the PEBs in the private domain and the status quo maintenance,and that of the PEBs in the public domain.There‐fore,individuals with a high-level prevention focus will more likely engage in subsequent PEBs in the public domain after their initial PEBs in the private domain due to their increased status quo maintenance degree.Policymakers and practitioners should pay attention to the prevention-repetition effect and use the PEBs in the private domain to promote those in the public domain.

Misperception and pro-environmental behaviors of the Chinese public toward air pollution

This study analyzes the misperceptions of the Chinese public about air pollution levels and other potential predictors of participation in pro-environmental behaviors based on the 2013 Chinese General Social Survey(CGSS).In this paper,misperception is defined as the difference between subjective perceptions of air pollution and measurements through objective monitoring.We find that pessimistic respondents are more likely to participate in pro-environmental behaviors.The media use and evaluation of the environmental performance of the local government significantly stimulate pro-environmental participation.The results reveal that knowledge and concern about the environment can mitigate the negative effect of optimistic bias on pro-environmental behaviors.In regions where environmental information is widely available,environmental pessimists are especially more likely to participate in such activities.This finding suggests that the government should provide not only accurate information about environmental pollution but also relevant education to enhance the environmental awareness of the public and stimulate pro-environmental participation.

Structural Dimensions Analysis of Service Employees' Innovation Behavior Based on Structural Equation Model

In order to know about the essence of service employees' innovation behavior, the service employees' innovation behavior scale based on their unique characteristics is designed. Data were collected from high-star hospitalities. Through the issuance and the collection of questionnaires, the scale is verified to have good reliability and validity by SPSS software analysis. Meanwhile,the structural equation model( SEM) is suited for testing structural dimensions of service employees' innovation behavior. The results showed that service employees' innovation behavior could be decomposed into a four-dimensional structure,namely innovation orientation, ideas generation, innovation implementation and innovation practice. In addition,there are significant differences in service employees' innovation behavior about subjects' gender,position,education background and years of working.

Environmental Education, Environmental Ethics, and Environmental Perceptions of Food Establishment Employees in a Philippine University

The waste management challenge in university campuses includes food and food packaging materials. Being foremost affected by the food-related waste stream, 92 employees from food establishments located inside the University of the Philippines were provided expert-validated survey questionnaire to identify their perception on environment and pollution as well as describe their awareness on environmental education and environmental ethics concepts. Thirty-nine （42.4%） related the concept of environment mainly to trees, plants, animals, and the physical environment such as rivers. Only twenty-six （28.3%） expressed an attitude of concern on the current state of the environment. Six （6.5%） conveyed negative human behavior as the reason why the environment is in a dismal state and the same percentage （6.5%） showed concern for the environment mainly because humans benefit from it. Fifteen （16.3%） opted not to share their opinion. For perception on pollution, thirty-six （39.1%） linked the concept to the presence of land, air, or water pollution and twenty-three （25%） associated the pollution to negative effects on human health and on the environment. Twelve （13%） mentioned concern over the presence of pollution and twenty-one （22.8%） did not share their opinion on pollution. Awareness on environmental ethics concepts was identified using 15-item Likert Scale Questionnaire. Areas in environmental concepts where participants most strongly agreed include ＂value of life,＂ diversity and intrinsic value, cooperation, common good, and social responsibility. Results of this survey will be integrated into the discourse on the proposed policy of the University of the Philippines to segregate waste at-source. The said policy seeks to ensure that： （1） only food waste from concessionaires will be deposited directly to the compost site; （2） recyclables are to be sold; and （3） only residuals such as non-biodegradables and non-recyclables are to be sent to the dumpsite.

Research on the Path of Coaching Leadership on Career Success-The Mediating Role of Intraorganizational Employee Navigation Behavior

This study analyzes the role of intraorganizational employee navigation behavior in the relationship between coaching leadership and career success.Based on the theory of social cognition and social capital,593 valid samples are collected.The hypotheses were verified by AMOS,SPSS and Process tools.The research found that coaching leadership can positively predict the career success of employees,coaching leadership and career success is partially mediated by intraorganizational employee navigation behavior.Based on the empirical research results,it is suggested that enterprises strengthen the coaching leadership training,pay attention to stimulate employees to carry out intraorganizational navigation behavior within the organization,and establish a healthy view of professional success,which provides certain theoretical and empirical support for the enterprise management practice.

企业社交媒体使用与员工行为及心理结果间关系的元分析

作为一种内部沟通与协作的工具,企业社交媒体的使用如何影响员工绩效、工作满意度和工作/生活冲突等一直是企业界与学术界关注的焦点,但相关研究并未得到一致的结论。本文采用元分析方法,基于自2006年“企业2.0”的概念被提出到2021年6月间的54篇中英文实证研究文献,探究企业社交媒体使用对员工任务绩效、创新绩效、工作满意度、工作投入、组织承诺、工作/生活冲突及情绪耗竭这些行为与心理结果变量的影响及其中潜在的调节变量。元分析结果显示:(1)企业社交媒体使用与员工的任务绩效和创新绩效分别有中等强度和高度的正相关关系;(2)企业社交媒体使用与员工的工作满意度、工作投入、组织承诺、工作/生活冲突和情绪耗竭有弱正相关关系;(3)员工使用企业社交媒体的目的是调节企业社交媒体的使用与员工个体结果关系的关键变量,社交媒体类型、国家地域文化和员工职位也会对变量间的关系具有不同程度的调节作用。本文结论对调和以往不一致的研究结果、全面认识企业社交媒体使用行为对员工行为和心理结果变量的影响机理、科学制定企业社交媒体管理决策具有重要意义。

高绩效工作系统如何影响员工创新行为--组织认同与服务型领导的作用

积极促进员工创新行为对企业发展具有重要意义,高绩效工作系统是影响员工创新行为的重要前因变量,但现有文献对其影响机理的研究尚显不足。基于社会交换理论与社会认同理论,运用多层线性模型探究了组织认同在高绩效工作系统与员工创新行为之间的中介作用以及服务型领导的调节作用。研究结果表明,高绩效工作系统对员工创新行为具有显著正向影响,组织认同在高绩效工作系统与员工创新行为之间发挥部分中介作用,服务型领导在高绩效工作系统与员工创新行为之间发挥正向调节作用,服务型领导在高绩效工作系统与组织认同之间也发挥正向调节作用,服务型领导正向调节组织认同在高绩效工作系统与员工创新行为之间的中介效应,即服务型领导水平越高,中介效应越显著。

顾客授权行为对员工服务主动性的影响和作用机制研究

从资源保存理论视角出发,引入心理可得性和权力需要作为中介和调节变量,通过一项时间滞后的问卷设计和两项基于场景的实验设计,深入探讨了顾客授权行为对员工服务主动性的影响机制和作用边界。研究结论表明:顾客授权行为对员工服务主动性具有显著正向影响;心理可得性在顾客授权行为与员工服务主动性之间起中介作用;权力需要不仅调节顾客授权行为对员工心理可得性的直接作用,还进一步调节顾客授权行为通过员工心理可得性对其服务主动性的间接效应。

双元工作压力情境下如何促进员工产生创新行为--基于模糊集的定性比较分析

基于组态视角与个人—环境匹配理论,以152名企业员工为研究对象,运用CiteSpace和fsQCA方法对企业中促进员工产生创新行为的影响因素进行组态分析。探究不同压力情境下变革型领导、知识共享和心理授权在员工创新行为产生过程中的差异机制。结果表明,当员工感知的压力为挑战性压力且非阻碍性压力时,企业管理者应采用变革型领导的方式,并且鼓励员工之间知识共享;当员工既感知到挑战性压力又感知到阻碍性压力时,企业管理者应采用变革型领导的方式,并且提高员工的心理授权。

员工跨界何以影响上司支持:上司信任与向上建议寻求的作用

在鼓励合作创新的背景下,员工跨界已然成为组织创新的源泉。尽管既有研究基于行为者视角检验了员工跨界对自身的影响,但其对上司影响如何鲜有研究关注。为此,本研究基于积极人际互动视角,采用情景实验(研究1)与多时点上下级匹配问卷调查(研究2),探讨员工跨界何时以及如何影响上司支持。研究1(N=220)结果表明,员工向上建议寻求水平越高,上司会对跨界员工产生更高程度的认知信任和情感信任,从而给予员工更高水平的人际支持。研究2(N=406)再次表明员工向上建议寻求正向调节员工跨界对上司情感信任的直接作用及其通过情感信任对上司支持的间接作用,但不支持向上建议寻求对上司认知信任路径的调节作用。以上研究结果有助于全面揭示员工跨界对上司支持的影响效应,从而为组织管理员工跨界与维持和谐上下级关系提供理论依据和决策借鉴。

离职员工积极行为影响因素研究——基于扎根理论的质性分析

传统人力资源管理主要关注具有正式雇佣关系的员工个体,但实践发现,曾在特定组织内工作但已解除雇佣关系的离职员工仍可能通过人际关系、信息交换等方式对原组织业务、品牌声誉产生积极影响,此类行为可概括为离职员工积极行为。收集知名网络论坛等公开二手资料,构建离职员工影响原组织积极行为的理论模型,通过深度访谈25名拥有离职经历的人员并对其进行开放式编码、主轴编码、选择性编码,在验证和深化模型的基础上,分别识别出5个主因素:关系建设与维系、个体因素、利益感知、原组织客观因素、行为边界条件,按作用程度将其划分为有促进作用的激励因素和仅能消除负面作用的保健因素,可为离职员工与组织关系研究提供有益补充。

“双碳”目标下环境领导力对员工绿色行为的影响研究

为了推动实现“双碳”目标,从企业内部视角出发,对环境领导力如何协调员工实施组织期望的绿色行为进行深入分析。聚焦于社会信息加工理论,构建了一个以组织绿色文化和员工环境意识为中介变量的链式中介模型。同时,引入员工知识吸收能力作为调节变量,进一步考察其在模型中的作用。对301名员工问卷调查数据展开的实证分析结果表明,环境领导力正向影响了员工绿色行为;组织绿色文化和员工环境意识的链式中介作用成立;员工知识吸收能力调节了组织绿色文化与员工环境意识的关系。

企业领导道歉负向影响员工反生产行为机制探究

企业员工由于遭遇领导冒犯所引发的反生产行为因领导道歉改变其负面预期而有所减少。笔者基于资源保存理论,在构建了一个企业领导道歉影响员工反生产行为机制模型的基础上,以分别在两个时间点收集的388份有效追踪数据,运用Mplus软件实证检验了企业领导道歉与员工反生产行为的关系及其变化。检验结果证实:企业领导道歉对员工反生产行为具有显著的负向影响;领导认同和情感承诺分别在领导道歉与员工反生产行为关系间发挥中介作用;领导虚伪感知既负向调节领导道歉对领导认同的影响,也负向调节领导认同在领导道歉与员工反生产行为间的中介作用。本文通过将领导认同、情感承诺和领导虚伪感知等变量尝试性地引入到企业领导道歉影响员工反生产行为模型之中并付诸实证检验,拓展了资源保存理论的应用边际,揭示了企业经营中领导道歉与员工反生产行为二者之间的内在关联,丰富了有关企业管理中领导行为方面的现有文献,研究结论可以为企业领导处理内部人际关系和提高企业治理水平提供理论依据。

非工作时间工作连通对员工沉默行为的影响

基于制造业企业员工的调查问卷,分析非工作时间工作连通对员工沉默行为的影响,并运用SPSS22.0和SPSSAU软件进行实证检验。研究结果表明:非工作时间工作连通行为正向影响员工沉默行为;员工工作倦怠起部分中介作用,进而导致其沉默行为;组织认同正向调节非工作时间工作连通对员工沉默行为的影响,员工的组织认同感愈高,非工作时间工作连通导致员工沉默行为的可能性愈高。从组织工作安排、组织建言激励措施等方面为降低员工沉默行为的负向影响提出建议。

组织文化认同对铁路工程企业员工建言行为的影响研究

为激发铁路工程企业员工建言行为的发生,研究以组织文化认同为切入点,在文献理论分析基础上,基于社会认同理论和自我决定理论,引入情感投入和感知组织支持作为组织文化认同和建言行为间关系的中介变量和调节变量,探究组织文化认同对铁路工程企业员工建言行为影响机理。使用组织文化认同和建言行为等成熟量表,以中国铁道建筑总公司、中国铁路工程总公司,中国交通建设集团有限公司企业员工为研究对象进行问卷调查;运用Mplus8.0和SPSS27.0等分析软件对收集数据进行验证性因子分析、相关性分析;在验证性因子分析和相关性分析的基础上,将建立的结构方程模型通过运用Mplus8.0进行路径假设检验;运用fsQCA3.0进行前因变量对建言行为模糊定性比较分析。结构方程模型检验结果表明,组织文化认同显著正向影响情感投入;情感投入正向影响建言行为;即情感投入在组织文化认同和建言行为影响关系中起中介作用;组织文化认同显著正向影响建言行为;感知组织支持显著正向调节情感投入对建言行为的影响。fsQCA分析结果表明,有5种组态可以发生建言行为,其中组织文化认同3个维度为核心存在条件,与结构方程模型检验结果相符合。以上结果丰富了建言行为边界机制和作用条件,基于“想做”和“能做”二元视角,揭示了组织工作氛围中,组织文化认同对员工产生“想建言”的心理动机产生重要影响,感知组织支持(“能建言”)正向促进了员工将建言的动机转化为实际的建言行为,为铁路工程企业管理者在实践中提供建议和启示。

创新的新动力:智能时代人机关系驱动员工创新行为的影响研究

人工智能时代的到来使得人机关系表现出相互融合、相互协作的新形态,创新是企业经营和发展的重要源泉,企业应用智能机器协助工作对员工创新行为的影响则是当前组织行为学的一个重要研究点。文章基于资源保存理论和自我决定理论,通过引入中介变量学习目标导向和调节变量伦理氛围探究人机关系影响员工创新行为的路径。实证研究表明:人机关系正向影响员工的创新行为;学习目标导向中介人机关系与员工创新行为之间的关系;伦理氛围不仅可调节人机关系对学习目标导向的影响,还可调节学习目标导向的中介作用。根据上述研究结论,文章提出管理者应重视智能机器的引入对员工产生的影响,意识到学习目标导向的重要性,注重在企业中塑造良好的伦理氛围。

技能多样性如何激发员工创新——核心自我评价与和谐型激情的链式中介效应

近年来经济环境越发复杂,组织为了生存、发展和创造竞争优势,必须不断促进创新,管理学界也越发重视员工创新系列问题。受工作特征模型启发,从自我提升视角探讨核心自我评价与和谐型激情在工作技能多样性与员工创新行为之间的链式中介效应。研究分两阶段收集395份上下级配对问卷数据,并采用结构方程模型验证理论假设。分析结果显示:工作技能多样性正向影响员工核心自我评价、和谐型激情与创新行为;核心自我评价与和谐型激情均在工作技能多样性与员工创新行为之间发挥中介作用;工作技能多样性通过核心自我评价与和谐型激情的链式中介作用对员工创新行为产生影响。

节能政策对公共部门员工环保组织公民行为的影响

公共部门员工的环保行为对于推进我国低碳转型发展具有重要意义。基于“刺激-机体-反应”理论和社会影响理论,选取310名公共部门员工为研究对象,探究节能政策对公共部门员工环保组织公民行为的作用机制。研究发现,混合性和自愿性节能政策能够直接正向影响公共部门员工环保组织公民行为;混合性和自愿性节能政策均通过认同心理影响公共部门员工环保组织公民行为,而服从在各类政策和公共部门员工环保组织公民行为之间不存在中介效应;性别、年龄、教育程度、编制类型、政治面貌、行政职级在自愿性节能政策影响公共部门员工环保组织公民行为的路径中发挥着调节作用。公共部门应加强节能教育和培训,引导员工建立对节能政策的认同,并基于个体特征,有差别地设计节能行为引导政策。