Service standards communication and servant leadership are both important mechanisms to improve an organization＇s service process. Therefore, they are likely to affect strategic competence and customer orientation sk...Service standards communication and servant leadership are both important mechanisms to improve an organization＇s service process. Therefore, they are likely to affect strategic competence and customer orientation skills of organizations. In this research, customer orientation and strategic competence are undertaken in relation with servant leadership and service standards communication, using a sample of 106 Turkish firms＇ executive assistants. The results prove that service standards communication and servant leadership have a strong positive relationship with both strategic competence and customer orientation.展开更多
Through engineering education, a set of didactical programs and activities are planned to bring the essential knowledge, expertise and training to the students from the corresponding discipline and make them gain the ...Through engineering education, a set of didactical programs and activities are planned to bring the essential knowledge, expertise and training to the students from the corresponding discipline and make them gain the competence of coping with various professional problems independently. Although holding the same views on the importance of developing competence, China and Germany construct the respective education systems in consideration of the different circumstances. In this paper, we propose the analysis onto the engineering education systems in the two countries and characterize the systems as competence-oriented. Through reflecting the differences, we mainly propose three suggestions as the theoretical contribution for deriving advantages from the German engineering education system.展开更多
Short-term overseas study tours, as a new type of cross-cultural autonomy education in the era of globalization, aims to help students improve their intercultural communication competence through tourism and cultural ...Short-term overseas study tours, as a new type of cross-cultural autonomy education in the era of globalization, aims to help students improve their intercultural communication competence through tourism and cultural learning. Many studies' subjects are concentrated on the higher learning institutions. However, few of them are concerned about application-oriented university students' ICC. So the behavior and role of students' ICC in the overseas study tours in 2016 and 2017 in one of the application-oriented universities in Zhejiang province becomes the main focus. It exams from three aspects: intercultural attitudes, knowledge and behaviors. Basically, students benefit a lot from study tours, especially in the aspect of practical communication, among which, they change from shy, inexperienced learners to be brave, confident, and skilled in the tours. Also, considering the problems of host school are existed, the suggestions proposed by participants that practical courses of destination countries had better be arranged for students to understand and adapt to it beforehand. Besides, more communication and interactions between students and teachers should be increased to create a more active and relaxed classroom atmosphere, which contribute to mobilize students' initiative and enthusiasm to better become a complementary influence to promote students' ICC.展开更多
A core issue in foreign language teaching is to foster actual competence of language learners to practically utilize language, which is called pragmatic competence. But compared with traditional linguistic competence,...A core issue in foreign language teaching is to foster actual competence of language learners to practically utilize language, which is called pragmatic competence. But compared with traditional linguistic competence, the levels of their pragmatic competence need to be further understood. Thus it is essential to make an investigation into this. From the investigation results it is expected to reveal from which aspects teachers and students should carry on in order to improve pragmatic competence and meet foreign language learning need in new age.展开更多
Objectives:Competence motivates newly employed nurses to provide high-quality care,which leads to appropriate patient care and satisfaction.A nursing orientation program can have a positive impact on new nurses who ar...Objectives:Competence motivates newly employed nurses to provide high-quality care,which leads to appropriate patient care and satisfaction.A nursing orientation program can have a positive impact on new nurses who are joining healthcare organizations.The research examined the orientation program for new nurses in a multicultural setting to redesign the program.Methods:The study was carried out in a multicultural tertiary setting.Action research was used as a research strategy with qualitative content analysis and quantitative evaluation.Seventy nurses were part of the orientation program.The competence of the nurses was assessed using the Nurse Competence Scale.Focus-group discussions were also conducted to find the views of the beneficiaries about the program.Results:The study revealed that the overall competence was high,and there was an overall gain in the competence score(5.48%)among the nurses.Among their competence in different dimensions,new nurses had a maximum gain in competence for the dimension of ensuring quality.However,they showed low competence gain in teaching coaching.The results show that the difference in the overall pre-and post-test scores was statistically significant(P<0.05)in all dimensions except teaching coaching and managing situations,and the program was effective.However,a few challenges were identified in the program.Conclusions:New nurses were found to be competent,and the orientation program had a significant impact on the competence of the nurses.The findings emphasized the need for modification of some content and strategy for future programs.The strategies developed from the findings were presented.This helps hospitals to consider examining specific aspects of the orientation program and redesigning it so it can enrich the experiences of new nurses.展开更多
目的探讨成果导向教育(outcome based education,OBE)理念下任务驱动教学法在儿科护生带教中的作用。方法根据随机数表法,将2022年3月—2022年6月在重庆医科大学附属永川医院儿科见习的76名护生分为观察组、对照组,各38名。对照组采用...目的探讨成果导向教育(outcome based education,OBE)理念下任务驱动教学法在儿科护生带教中的作用。方法根据随机数表法,将2022年3月—2022年6月在重庆医科大学附属永川医院儿科见习的76名护生分为观察组、对照组,各38名。对照组采用常规教学法,观察组采用OBE理念下任务驱动教学法。比较2组考核成绩、自我导向学习能力(self-rating scale for self-directedness in learning,SRSSDL评分)、核心能力(competency inventory for registered nurse,CIRN评分)与批判性思维(critical thinking disposition inventory‐Chinese version,CTDI-CV评分)、教学评价以及护理质量(service quality,SERVQUAL评分)。结果教学结束后,与对照组相比,观察组考核成绩、SRSSDL评分、CIRN评分、CTDI-CV评分以及SERVQUAL评分均较高,差异有统计学意义(P<0.05)。观察组教学好评率与对照组教学好评率对比,差异无统计学意义(P>0.05)。结论应用OBE理念下任务驱动教学法不仅能有效提升护生的综合素养,培养其自我导向学习能力,锻炼其核心能力与批判性思维,还有助于儿科护理质量的提升,且深受护生认可。展开更多
文摘Service standards communication and servant leadership are both important mechanisms to improve an organization＇s service process. Therefore, they are likely to affect strategic competence and customer orientation skills of organizations. In this research, customer orientation and strategic competence are undertaken in relation with servant leadership and service standards communication, using a sample of 106 Turkish firms＇ executive assistants. The results prove that service standards communication and servant leadership have a strong positive relationship with both strategic competence and customer orientation.
基金the Chinese Service Center for Scholarly Exchange (CSC) for the funded National Higher Education Pedagogics (LH) Projectsupported by the Fundamental Research Funds for the Central Universities (No.2018ZD06,No.2018MS024)+3 种基金the National Natural Science Foundation of China (No.61305056)the Overseas Expertise Introduction Program for Disciplines Innovation in Universities (Project 111) (No.B13009)the Undergraduate higher education reform project supported by Jilin Provincial Education Department (2017-71)the Undergraduate higher education reform project supported by Changchun University of Science and Technology
文摘Through engineering education, a set of didactical programs and activities are planned to bring the essential knowledge, expertise and training to the students from the corresponding discipline and make them gain the competence of coping with various professional problems independently. Although holding the same views on the importance of developing competence, China and Germany construct the respective education systems in consideration of the different circumstances. In this paper, we propose the analysis onto the engineering education systems in the two countries and characterize the systems as competence-oriented. Through reflecting the differences, we mainly propose three suggestions as the theoretical contribution for deriving advantages from the German engineering education system.
文摘Short-term overseas study tours, as a new type of cross-cultural autonomy education in the era of globalization, aims to help students improve their intercultural communication competence through tourism and cultural learning. Many studies' subjects are concentrated on the higher learning institutions. However, few of them are concerned about application-oriented university students' ICC. So the behavior and role of students' ICC in the overseas study tours in 2016 and 2017 in one of the application-oriented universities in Zhejiang province becomes the main focus. It exams from three aspects: intercultural attitudes, knowledge and behaviors. Basically, students benefit a lot from study tours, especially in the aspect of practical communication, among which, they change from shy, inexperienced learners to be brave, confident, and skilled in the tours. Also, considering the problems of host school are existed, the suggestions proposed by participants that practical courses of destination countries had better be arranged for students to understand and adapt to it beforehand. Besides, more communication and interactions between students and teachers should be increased to create a more active and relaxed classroom atmosphere, which contribute to mobilize students' initiative and enthusiasm to better become a complementary influence to promote students' ICC.
文摘A core issue in foreign language teaching is to foster actual competence of language learners to practically utilize language, which is called pragmatic competence. But compared with traditional linguistic competence, the levels of their pragmatic competence need to be further understood. Thus it is essential to make an investigation into this. From the investigation results it is expected to reveal from which aspects teachers and students should carry on in order to improve pragmatic competence and meet foreign language learning need in new age.
基金The study was supported by a grant from the research center at King Fahad Medical City under RFA:018—049,and this did not influence the results of the study.
文摘Objectives:Competence motivates newly employed nurses to provide high-quality care,which leads to appropriate patient care and satisfaction.A nursing orientation program can have a positive impact on new nurses who are joining healthcare organizations.The research examined the orientation program for new nurses in a multicultural setting to redesign the program.Methods:The study was carried out in a multicultural tertiary setting.Action research was used as a research strategy with qualitative content analysis and quantitative evaluation.Seventy nurses were part of the orientation program.The competence of the nurses was assessed using the Nurse Competence Scale.Focus-group discussions were also conducted to find the views of the beneficiaries about the program.Results:The study revealed that the overall competence was high,and there was an overall gain in the competence score(5.48%)among the nurses.Among their competence in different dimensions,new nurses had a maximum gain in competence for the dimension of ensuring quality.However,they showed low competence gain in teaching coaching.The results show that the difference in the overall pre-and post-test scores was statistically significant(P<0.05)in all dimensions except teaching coaching and managing situations,and the program was effective.However,a few challenges were identified in the program.Conclusions:New nurses were found to be competent,and the orientation program had a significant impact on the competence of the nurses.The findings emphasized the need for modification of some content and strategy for future programs.The strategies developed from the findings were presented.This helps hospitals to consider examining specific aspects of the orientation program and redesigning it so it can enrich the experiences of new nurses.
文摘目的探讨成果导向教育(outcome based education,OBE)理念下任务驱动教学法在儿科护生带教中的作用。方法根据随机数表法,将2022年3月—2022年6月在重庆医科大学附属永川医院儿科见习的76名护生分为观察组、对照组,各38名。对照组采用常规教学法,观察组采用OBE理念下任务驱动教学法。比较2组考核成绩、自我导向学习能力(self-rating scale for self-directedness in learning,SRSSDL评分)、核心能力(competency inventory for registered nurse,CIRN评分)与批判性思维(critical thinking disposition inventory‐Chinese version,CTDI-CV评分)、教学评价以及护理质量(service quality,SERVQUAL评分)。结果教学结束后,与对照组相比,观察组考核成绩、SRSSDL评分、CIRN评分、CTDI-CV评分以及SERVQUAL评分均较高,差异有统计学意义(P<0.05)。观察组教学好评率与对照组教学好评率对比,差异无统计学意义(P>0.05)。结论应用OBE理念下任务驱动教学法不仅能有效提升护生的综合素养,培养其自我导向学习能力,锻炼其核心能力与批判性思维,还有助于儿科护理质量的提升,且深受护生认可。
