This paper discusses on the findings of a survey on the present perspective of quality mission among the ma nufacturing practitioners in Hong Kong. Further, the quality approaches and techniques adopted in Hong Kong ...This paper discusses on the findings of a survey on the present perspective of quality mission among the ma nufacturing practitioners in Hong Kong. Further, the quality approaches and techniques adopted in Hong Kong manufacturing to improve quality are looked into. The results of this study reveal that the present view on quality is to focus on customers, to improve the operational processes and to increase the total involvement among the staff in the company. In addition, it is found that the difference in working experience and types of industry would affect the perspective of quality as an individual and as a company to a certain extent. Moreover, it is interesting to find that SPC and QCC are widely used in manufacturing for controlling operational processes. TQM and ISO quality system are often adopted in large electronics companies. However, zero defect program is not common in the three industries while benchmarking emerged as a useful technique.展开更多
The re-establishment of the Hong Kong manufacturin g industry as a local pillar of economy is vital in the restructuring of the e conomy in Hong Kong. The SMEs should play a key role in such a process. It requi res ma...The re-establishment of the Hong Kong manufacturin g industry as a local pillar of economy is vital in the restructuring of the e conomy in Hong Kong. The SMEs should play a key role in such a process. It requi res major changes to take place in the operation of the enterprises in order to enhance their competitiveness and therefore the chance of success in the restruc turing process. It is suggested that the strategy of going for high value-added products and related services together with the practice of "focused factory" s hould be adopted by the SMEs in the industry. Effective change management by the top managers and owners in the SMEs is an underpinning element for the success. Basing upon the characteristics of the SMEs in the industry, a model of change is proposed. The roles that should be played by the top management and owners in the industry are suggested and discussed. It is believe that the proposal and s uggestions made would help the industry to effectively manage the changes that a re necessary for the industry to shape the competitiveness of the industry in th e world arena in future.展开更多
文摘This paper discusses on the findings of a survey on the present perspective of quality mission among the ma nufacturing practitioners in Hong Kong. Further, the quality approaches and techniques adopted in Hong Kong manufacturing to improve quality are looked into. The results of this study reveal that the present view on quality is to focus on customers, to improve the operational processes and to increase the total involvement among the staff in the company. In addition, it is found that the difference in working experience and types of industry would affect the perspective of quality as an individual and as a company to a certain extent. Moreover, it is interesting to find that SPC and QCC are widely used in manufacturing for controlling operational processes. TQM and ISO quality system are often adopted in large electronics companies. However, zero defect program is not common in the three industries while benchmarking emerged as a useful technique.
文摘The re-establishment of the Hong Kong manufacturin g industry as a local pillar of economy is vital in the restructuring of the e conomy in Hong Kong. The SMEs should play a key role in such a process. It requi res major changes to take place in the operation of the enterprises in order to enhance their competitiveness and therefore the chance of success in the restruc turing process. It is suggested that the strategy of going for high value-added products and related services together with the practice of "focused factory" s hould be adopted by the SMEs in the industry. Effective change management by the top managers and owners in the SMEs is an underpinning element for the success. Basing upon the characteristics of the SMEs in the industry, a model of change is proposed. The roles that should be played by the top management and owners in the industry are suggested and discussed. It is believe that the proposal and s uggestions made would help the industry to effectively manage the changes that a re necessary for the industry to shape the competitiveness of the industry in th e world arena in future.
