Fever Outpatient Service of General Hospital Applies “1 + 3 + 3” Emergency Management Mode to Deal with COVID-19 Pandemic

Purpose: To discuss the effect of “1 + 3 + 3” emergency management mode to deal with COVID-19 pandemic in fever outpatient service of general hospitals. Method: This paper analyzes and summarizes the problems encountered by fever outpatient service in dealing with the COVID-19 pandemic from three aspects of “One Team”, “Three-Key” Control and “Three Mosts”. Results: The application of “1 + 3 + 3” emergency management mode can effectively boost the orderliness and efficiency of fever outpatient service in dealing with COVID-19 pandemic. Conclusion: The “1 + 3 + 3” emergency management mode provides a new management mode and idea for dealing with COVID-19 pandemic, so the fever outpatient service of general hospitals can better improve the national overall anti-pandemic situation.

How to Promote Financial Management Level of Public Hospital under the New Medical Reform

Following the continuous development of our country's economy,the new medical reform of our country is also gradually speeding up.And potential problems existing in public hospital's financial department are being gradually magnified that has brought new challenge to financial management.The financial staff are studying the problems and trying to solve the problems through their working experiences from long-term practices and on a certain basis.Therefore,in this article,we try to find out the existing problems and to explore efficient solutions to the problems under the background of new medical reform and in the light of the importance of financial management to public hospital's development.The main purpose of this study is to try to solve the existing problems in financial management of public hospital so as to promote perfecting the systems of public medical institutions to get a better development.

The research on operation and management mode of domestic public stadium and Sustainable Development

Public stadiums is the hardware foundation for the development of sports enterprise, the operating status and the degree of perfection of public stadiums in a country or a region, not only reflects the level of development of sports of the countries in the region, but also it is an important symbol of modernization. However, the operation and management problems of public sports venues, are still worldwide problem, and stadiums in China face the same problem.

Hanoi Public TransportmTransformation by Management Using Action Research and Behavior Setting Theory

After the economic reforms in Vietnam, the number of motorbikes surged while public transport lost its passengers. No funds for investment available TRAMOC （Transport Management and Operation Centre）, the Transport Management and Operation Center started the experiment of transforming Hanoi Public Transport by management based on action research, introducing some interventions, which had shown to be effective in Europe. Phase I of the experimental approach was carried out with the smallest company that operated Line 32. The number of daily passengers surged from 1,700 to 8,000. In Phase II, the experiment was extended to the whole net. In 2001, there were 35,000 passengers per day, in 2010, there were 1 million; this is an increase of 3,000%. The result surpassed by far the expectations. The key for understanding the surprising results is the mode choice. 53% of the users are riders by choice; they have access to a car or motorbike. Simulation of the decisions as rational choice based on time needed for trips was proved to be quite accurate. Behavior was analyzed in the frame of behavior setting theory, which brings together urban structure and the design of the transport system. Success with introducing public transport needs a self-reliant leadership, which works with people in their real life situation. An urban transport system is part of the organized behavior of the people, who make use of the technical opportunities offered.

某大型综合公立医院运营管理模式构建与实践探索

提升运营管理精细化水平是推动医院高质量发展的内在要求。某大型综合公立医院创新管理机制,构建全方位系统化运营管理模式,在专题运营分析、精细成本核算、优化绩效考核等方面采取系列举措,关键运营指标持续向好,有效促进了医院运营管理科学化、规范化和精细化。介绍了其运营管理模式和实践探索举措,为公立医院提升运营管理水平提供参考。

Study on the Causes and Countermeasures of Medical Staff Turnover in County Public Hospitals from the Perspective of Developmental Psychology

This study aims to explore the causes of medical staff turnover in county public hospitals from the perspective of developmental psychology and put forward effective countermeasures.Through qualitative research method,a semi-structured in-depth interview was conducted with 23 medical staff in Liannan County Hospital to analyze the current situation and influencing factors of their loss.The study found that difficult working environment,lack of career development opportunities,poor sociocultural adaptation and inconsistency between personal values and organizational goals were the main reasons leading to the turnover of medical staff.In response to these problems,the research puts forward countermeasures and suggestions to improve the working environment,provide career development platform,strengthen social and cultural support,and promote the integration of individual values with organizational goals.The results of this study provide a new perspective for understanding and solving the problem of medical staff turnover in county public hospitals,and provide a reference for relevant policy formulation and hospital management practice.

某公立医院医用耗材SPD管理模式实践探索

目的:建设医用耗材SPD物流管理模式,提升医院医用耗材管理水平。方法:采用传统耗材管理模式与医用耗材SPD管理模式相比较的方法;通过医用耗材SPD物资管理系统与HIS收费系统互通、射频识别技术、智能屋和智能柜等对医院医用耗材进行精细化管理。结果:运用医用耗材SPD管理模式有效减少了医护人员管理耗材工作量,提升了工作效率,降低了耗材库存资金占用量与耗材管理成本,有效降低了耗占比。结论:SPD管理模式可有效提升医用耗材特别是低值耗材精细化管理水平,实现降本增效,促进医院高质量发展。

大型公立医院“一院多区”管理模式优化研究——以某公立医院5G赋能多院区同质化建设为例

近年来,国内大型公立医院逐步形成“一院多区”发展新模式,为实现优质医疗资源扩容和均衡区域布局提供内在动力和活力。本文通过分析我国公立医院“一院多区”发展现状和面临的问题,以问题为导向,探索“一院多区”管理体系的优化发展路径,即在制度、管理、监管、人才、绩效等同质化运营的前提下,构建多院区协同管理模式。本文以中山大学附属第三医院“一院多区”管理实践为例,从管理模式、资源配置、信息化建设、同质化管理、文化建设等方面总结管理策略和实践经验,以5G智慧赋能多院区同质化建设为抓手,从而全面提升医院整体运营效率,优化资源配置,实现医疗同质化服务和提高核心竞争力,以期为推动大型公立医院多院区高质量发展提供参考。

公立医院绩效考核背景下某三级医院落实功能定位的案例分析

公立医院绩效考核,为各级公立医院的发展指明了方向。某三甲医院在医院功能定位落实过程中,总结了现阶段医院发展面临的诸多问题,概括为以下四个方面:①精细化管理程度不足;②学科发展方向不明晰;③医疗运行效率提升遇到瓶颈;④支付方式改革给医院带来了新挑战。针对以上问题,医院于2022年5月启动了精细化管理实践。以外科科室为试点,通过信息系统建设为精细化管理提升奠定基础,通过管理流程优化提高医疗运行效率,通过亚专科和学科联盟建设提高学科整体竞争力,通过调整绩效考核指标体系发挥绩效激励作用。以上措施有效提升了医院整体的医疗服务能力及效率,为医院高质量发展提供了助力。

Measurement of Economic Result in Public Organizations： A Departmental Analysis

The aim of this work is to demonstrate how public university hospital （UH） managers can improve the process of decision-making by using the measurement of economic value added to the society （EVAS） generated by these organizations. Thus, the economic values of the organization and its departments were calculated, according to the theory studied： measurement model of economic result of Slomski （1996）. It was considered the conduction of a case study in a public UH, evaluating its economic performance in a 3-year period. For the interpretation of results, the Data Envelopment Analysis （DEA） which categorized the departments of the hospital studied as efficient or inefficient was used. This study revealed that managers can improve the decision-making process by using the EVAS, since it has been established that this measurement of economic value has sensitivity to identify which of the economic value drivers should be emphasized in the management.

4R危机管理视角下的公立医院网络舆情与危机管理对策探析

全媒体时代,网络已成为一个巨大的“舆论场”,每个人都手握“麦克风”。公立医院作为国家医疗服务体系的主体,具有高技术、高风险、高社会关注度等特点,是媒体和网民关注的焦点。因此,公立医院时刻面临着网络舆情危机冲击的风险。笔者以4R危机管理理论为基础,结合南京大学医学院附属鼓楼医院舆情管理工作实践及成效,试图对公立医院网络舆情与危机管理工作提出切实可行的建议。

公立医院一院多区财务管理策略探析

随着公立医院迈入高质量发展阶段,一院多区的发展模式日益成为公立医院医疗资源扩容、满足社会医疗服务需求的重要模式。本文分析了公立医院一院多区背景下财务管理现状,通过阐述上海交通大学医学院附属瑞金医院在一院多区财务管理中的建设路径、具体做法以及成效,为公立医院一院多区财务管理提供更多科学建议和借鉴,以推动公立医院实现高质量发展。

北京某公立医院新院区筹备与初期运营实践

建设新院区是大型公立医院的重要发展战略之一,可以有效促进医疗资源扩容和合理布局,满足群众对优质医疗服务的需求。新院区的开办筹备和初期运营管理是其平稳运行、高质量发展的起点。本文介绍了北京某大型公立综合三甲医院新建院区开办筹备和初期运营管理的实践经验,为公立医院新院区的建设开办和多院区运营管理提供参考。

突发公共卫生事件背景下公立医院医疗物资供应冲突管理

文章基于突发公共卫生事件状态下公立医院医疗物资供应冲突发生的环境、事发经过、情境结果及冲突条件等要素,运用冲突管理有关理论探索冲突的构成要素及其结果、冲突中人员管理的一般性方法及冲突解决途径。在研究中不难发现,强制型管理风格在应对医疗物资全方位供应复杂性工作面前适用性略显不足,知识型员工在保健与激励因素共同负强化下使得人员管理更加如履薄冰,合作型冲突管理能够较为有效地解决冲突窘境。组织中的各类冲突在所难免,冲突的发生与领导管理风格、组织目标一致性、团队成员的激励程度、人际关系的维系与促进等因素息息相关,应关注冲突的管理方法,通过替代性方案建设性地加以解决至关重要。

我国公立医院多院区管理实践与研究现状

近年来我国公立医院广泛开展多院区建设与管理实践,文章通过整理相关文献,对该领域作出较为全面的梳理和分析。我国公立医院多院区建立模式主要包括专科扩容型、兼并型、新建型三种,管理模式上主要遵循一体化管理模式,而一体化管理是多院区医疗服务同质化的重要基础。多院区管理实践中的问题主要存在于一体化管理,如组织架构不完善、信息管理成本较高、发展落后。目前已有大量多院区管理相关研究,但存在案例式分析过多、缺少效果对比型研究、一体化管理研究较浅等问题。因此,应精准细化职能部门设置,优化业务办理流程,加强信息化建设,并加强科学研究,以促进我国公立医院多院区管理高质量发展。

公立医院设置科室运营助理的实践与思考

北京清华长庚医院基于现代组织理论,设置了科室运营管理助理岗位,系统规划了运营助理的岗位职责与运行机制、组建条件、技术路径,取得了一定的成效。但是科室运营助理的职能范围、隶属关系及其与科主任的关系等问题尚需进一步理顺,以为公立医院实现精细化运营管理和高质量发展提供经验借鉴。

某地市级公立医院学科与人才队伍建设的实践探索

随着医药卫生体制改革的深入和建立现代医院管理体系的要求,公立医院的建设与发展已从规模扩张逐步向追求内涵质量转变。学科建设与人才培养是公立医院工作的重中之重,是促进医院高质量发展的重要抓手,能直接提升医院的核心竞争力和区域影响力。近年来,某地市级公立医院积极推动学科与人才队伍建设,在学科排名体系、“三尺”长效质控模型、医疗技术全流程闭环管理、科主任目标管理、引进外聘学科带头人、培养中青年优秀骨干人才等方面做了许多探索性的工作,取得了显著成效。这些创新性举措的实施使医院不断提升学科管理水平,持续推进高质量发展。

公立医院高质量发展背景下医院运营管理工作的探索与思考

加强运营管理是公立医院高质量发展的重要内容,也是实现公立医院高质量发展的必然要求。坚持和加强党对公立医院的全面领导,建立不断完善的运营管理体系和长效机制,健全运营管理人才学习培养机制,以智慧医院建设为契机,提高医院智慧运营信息化管理水平,对公立医院高质量发展具有重要意义。

公立医院行风建设指数定量评价体系构建研究

目的:从医院管理视角引入指数定量评价体系,用形象、具体且高度凝练的指标和评价要点来描述公立医院的行风建设工作。方法:立足当前公立医院行风建设管理中重点督查的关键领域,围绕落实主体责任、完善制度建设等5个维度,设计定量与定性相结合的行风建设指数评价模式。结果:构建了适用于公立医院临床科室的数字化行风建设指数评价机制,划定评价周期并实行动态管理,实现对行风建设发展问题的精准定位和对行风监督工作具体实施情况的有效全面评估。结论:本研究客观评价医德医风水平和医院行风建设管理现状,有助于综合理解和客观评估复杂的管理行为,为未来数字医院的横向管理与纵向规划提供了有效的战略改进支撑,有助于推动现代化医院行风治理的标准化、精细化和信息化发展。

基于HRP系统的医用耗材精细化管理模式实践探索

目的在医用耗材零加成、疾病诊断相关分组付费改革的实施背景下,探索医用耗材精细化管理模式,为公立医院高质量发展提供保障。方法以北京市某公立三级综合医院为研究对象,基于医院资源规划(Hospital Resource Planning,HRP)系统物资管理模块信息联通形成的数据,以规范临床用耗行为为导向,探索在医院运营管理委员会、医用耗材管理委员会领导下,以物资管理部门为主导,与医务、护理、医保、绩效等管理部门协同联动,以“精细管理、控制成本、优化结构”的理念为主线,对医用耗材目录、医用耗材申领、医用耗材消耗以及医用耗材监测进行精细化管理的模式。比较2023年2-7月与2021年同期的耗材成本、收入结构,来检验基于HRP系统的精细化管理模式的实践成效。结果经实践,该院医用耗材管理相关人员的精细化管理意识提升;2023年2-7月百元医疗收入消耗卫生材料(不含药品收入)相较2021年同期明显降低,差异有统计学意义(P<0.001),耗材成本控制初见成效;2023年2-7月医院耗占比相较2021年同期明显降低,医疗服务收入占比相较2021年同期明显升高,差异均有统计学意义(均P<0.001),收入结构有所改善。结论基于HRP系统的医用耗材精细化管理模式,可有效控制成本,促进收入结构优化,降低管理风险,可为公立医院耗材控制提供参考。