Design and pricing of maintenance service contract based on Nash non-cooperative game approach

Nowadays manufacturers are facing fierce challenge.Apart from the products,providing customers with multiple maintenance options in the service contract becomes more popular,since it can help to improve customer satisfaction,and ultimately promote sales and maximize profit for the manufacturer.By considering the combinations of corrective maintenance and preventive maintenance,totally three types of maintenance service contracts are designed.Moreover,attractive incentive and penalty mechanisms are adopted in the contracts.On this basis,Nash non-cooperative game is applied to analyze the revenue for both the manufacturer and customers,and so as to optimize the pricing mechanism of maintenance service contract and achieve a win-win situation.Numerical experiments are conducted.The results show that by taking into account the incentive and penalty mechanisms,the revenue can be improved for both the customers and manufacturer.Moreover,with the increase of repair rate and improvement factor in the preventive maintenance,the revenue will increase gradually for both the parties.

Exploration of Operation and Maintenance Management Mode and Innovation Mechanism of Pilot Base of Chemical Park

Based on the current situation of the operation and maintenance management of the pilot base in many chemical parks in China,this paper conducts an in-depth exploration of the operation and maintenance management and innovation mode of the pilot base from the aspects of the evaluation of the pilot project entering the park,safety and environmental protection supervision,pilot mode,and industrialization mode of the pilot test results,so as to provide solutions for accelerating the process and industrialization of the pilot project and realizing the innovation value of the pilot base.

A Multi-Objective Optimization for Locating Maintenance Stations and Operator Dispatching of Corrective Maintenance

In this study,we introduce a novel multi-objective optimization model tailored for modern manufacturing,aiming to mitigate the cost impacts of operational disruptions through optimized corrective maintenance.Central to our approach is the strategic placement of maintenance stations and the efficient allocation of personnel,addressing a crucial gap in the integration of maintenance personnel dispatching and station selection.Our model uniquely combines the spatial distribution of machinery with the expertise of operators to achieve a harmonious balance between maintenance efficiency and cost-effectiveness.The core of our methodology is the NSGA Ⅲ+Dispatch,an advanced adaptation of the Non-Dominated Sorting Genetic Algorithm Ⅲ(NSGA-Ⅲ),meticulously designed for the selection of maintenance stations and effective operator dispatching.This method integrates a comprehensive coding process,crossover operator,and mutation operator to efficiently manage multiple objectives.Rigorous empirical testing,including a detailed analysis from a taiwan region electronic equipment manufacturer,validated the effectiveness of our approach across various scenarios of machine failure frequencies and operator configurations.The findings reveal that the proposed model significantly outperforms current practices by reducing response times by up to 23%in low-frequency and 28.23%in high-frequency machine failure scenarios,leading to notable improvements in efficiency and cost reduction.Additionally,it demonstrates significant improvements in oper-ational efficiency,particularly in selective high-frequency failure contexts,while ensuring substantial manpower cost savings without compromising on operational effectiveness.This research significantly advances maintenance strategies in production environments,providing the manufacturing industry with practical,optimized solutions for diverse machine malfunction situations.Furthermore,the methodologies and principles developed in this study have potential applications in various other sectors,including healthcare,transportation,and energy,where maintenance efficiency and resource optimization are equally critical.

An operational radar current observing and data service platform in the East China Sea

An ocean state monitor and analysis radar（OSMAR）, developed by Wuhan University in China, have been mounted at six stations along the coasts of East China Sea（ECS） to measure velocities（currents, waves and winds） at the sea surface. Radar-observed surface current is taken as an example to illustrate the operational high-frequency（HF） radar observing and data service platform（OP）, presenting an operational flow from data observing, transmitting, processing, visualizing, to end-user service. Three layers（systems）： radar observing system（ROS）, data service system（DSS） and visualization service system（VSS）, as well as the data flow within the platform are introduced. Surface velocities observed at stations are synthesized at the radar data receiving and preprocessing center of the ROS, and transmitted to the DSS, in which the data processing and quality control（QC） are conducted. Users are allowed to browse the processed data on the portal of the DSS, and access to those data files. The VSS aims to better show the data products by displaying the information on a visual globe. By utilizing the OP, the surface currents in East China Sea are monitored, and hourly and seasonal variabilities of them are investigated.

State of the Art and Emerging Trends in Operations and Maintenance of Offshore Oil and Gas Production Facilities:Some Experiences and Observations

Plant maintenance has been a discipline that has gradually evolved with the industrial revolution. For quite some time, it has been a ＂necessary evil＂ in production, manufacturing, and process settings. The changing business needs and industrial conditions have had various impacts on the maintenance process, particularly over the last few years. While some industries have inherent difficulties seeing what maintenance is all about, others have begun to add more flavor to the organizational maintenance practices. This article brings an overview of developments within the offshore oil and gas production sector.

The Research and Development of Integrated Operation-Maintenance Simulation Training System

With deep development of state grid’s system of "Three Sets of Five [1]", China is in urgent need of establishing an appropriate type of simulation system to rapidly improve operation efficiency and the level of maintainers, which aim at the integrated operation of substation operation and maintenance service. This article gives an introduction of a simulation training system which is designed for operation-skills training in electrical systems. By the composition of the multiple subjects and skills training for operations staff, this system can provide human guarantee and intellectual support for the "Big-Centralized Overhal".

A Survey on Network Operation and Maintenance Quality Evaluation Models

The evaluation of network operation and maintenance quality is an important reference for carriers to improve their service.However,the traditional evaluation methods involve so much human participation that it cannot cope with the explosive amount of data.Therefore,both the major carriers and researchers are trying to find solutions to evaluate the quality of network operation and maintenance more objectively and accurately.In this paper,we analyze the general process of quality evaluation models for network operation and maintenance.The process has four steps:1)selection of evaluation indicators;2)data process for chosen indicators;3)determination of indicator weights;4)establishment of evaluation models.We further describe the working principle of each step,especially the methods for indicator selection and weight determination.Finally,we review the recently proposed evaluation models and the international stan dards of network operation and maintenance quality evaluation.

SOMS: A Subway Operation and Maintenance System Based on Planned Maintenance Model with Train State

This paper aims to propose a modeling framework for subway operation and maintenance system (SOMS), which analyzes the train condition data based on both train sensor network data and basis train maintenance plan. The system is formulated into five function modules, and the research problem is to determine one auxiliary maintains plan, including the time allocation and frequency of maintenance. The case of Guangzhou metro is conducted to illustrate the applicability of SOMS, and the results reveal a number of interesting insights into subway maintenance system, i.e., the worksheet can reduce duplication of redundant maintenance work, the repair cost, and the damage caused by frequent disassembly.

Maintenance of Municipality Infrastructure: A Case Study on Service Delivery in Limpopo Province at South Africa

Purpose: An element of poor service delivery concerns the quality of management on the maintenance of services like water, electricity, roads, schools and clinics. This is a relevant and topical issue for research because of the current situation regarding these provisions in South Africa. This research took place in a Municipality situated in Limpopo Province, South Africa. It is the responsibility of municipalities to ensure that they fulfil their constitutional obligations in the delivery of maintainable, operative and well-organised municipal services through the maintenance of infrastructure. As this country has been subjected to a large number of service delivery complaints, this has led to the motivation of this study. The purpose of this study is to analyse maintenance on municipal infrastructure and service delivery in a local municipality, in particular focusing on the water supply. This research study is aimed at analysing how local municipality conducts its maintenance of municipal infrastructure, seeking to understand the challenge of maintenance on service provided to the communities. Design/Methodology/Approach: To achieve the success of this research, both qualitative and quantitative methods were adopted. A survey questionnaire and structured interview questions were conducted with communities and employees in a municipality in Limpopo Province. Findings: The results of the study revealed that residents are facing water difficulties due to a lack of maintenance and absence of water supply. People are fetching water from the rivers in the nearby community, water which unfortunately is not purified. Furthermore, people have experienced this poor maintenance and service delivery for years, negatively impacting on the community’s standard of living. Originality/Value: The original contribution of this work was to analyse the types of maintenance being used in local municipalities and how it will benefit the communities. To the best of the authors’ understanding, there are no studies that have been conducted in South Africa regarding the impact of maintenance on municipal infrastructure, and this paper aims to fill this gap.

Subsea Maintenance Service Delivery:Mapping Factors Influencing Scheduled Service Duration

The oil and gas （O＆G） industry on the Norwegian continental shelf （NCS） leads the world in terms of the number of subsea O＆G installations. Ensuring the dependability of these assets is critical. Non-intrusive inspection, maintenance and repair （IMR） services are therefore needed to reduce risks. These services are planned and executed using a mono-hull offshore vessel complete with remotely operated vehicles （ROVs）, a module handling system and an active heave compensated crane. Vessel time is shared between competing jobs, using a prioritized forward-looking schedule. Extension in planned job duration may have an impact on O＆G production, service costs and health, safety, and environmental （HSE） risks. This paper maps factors influencing the job schedule efficiency. The influence factors are identified through reviews of literature as well as interviews with experts in one of the large IMR subsea service providers active on the Norwegian Continental Shelf. The findings show that the most obvious factors are weather disruption and water depth. Other factors include job complexity, job uncertainty, IMR equipment availability, as well as the mix of job complexity.

Comprehensive Evaluation of Service Level of Transmission Equipment Maintenance Plan

With the interconnection of power grid, the increase of coupling, the rapid development of new energy, the inter-provincial cross-regional power market transactions, it is an important way that the integrated presentation of grid outage maintenance plan to ensure the safety of power grid, ensure the normal operation of the market, improve the efficiency of maintenance and reduce the cost of maintenance. Maintenance plan is in the annual, monthly, daily and other dimensions of time rolling management process. Maintenance planning level assessment can improve the service level of maintenance plan compilers and the efficiency of maintenance, it also achieves fine management of the power grid. This paper presents an evaluation model of maintenance business level, which is a comprehensive evaluation model of multi-index. The indexes in the model are based on the maintenance service level measurement, the efficiency of the maintenance plan, the emergencies of the maintenance plan and others Impact factors and other aspects of multi-angle assessment. The validity and correctness of the evaluation system and the comprehensive evaluation method are verified by the analysis of practical examples.

Effects of Operation Conditions on Service Life of Ladle Lining

Effects of operation conditions such as ladle temperature, remining time of molten steel, slag basicity, slag oxidation, slag viscosity , vacuum treatment, ultra-high temperature, gas blowing and stirring, intermittent operation, and different refining equipment on service life of ladle lining refractories were researched. The following conclusions are drawn ： （1） molten steel temperature rising, remaiaing time prolonging, slag oxidation ability enhancing, slag viscosity and basicity decreasing can aecelerate the corrosion of ladle lining ; （2） ultra-high temperature and vacuum treatment of ladle not only acceler- ate the fusion corrasion of ladle lining, but also make the carbon containing refractories react forming gases leading to more corrosion, so carbon containing refractories are not stdtable.for the smelting conditions of long term vacuum treatment and ultra-high temperature, especially carbon containing refractories added with conventional additives such as A1 and Si powders ; （ 3 ） argon blowing does not accelerate the corrosion of ladle lining obvioasly, but oxygen blowing does; （4） the corrosion degree of refractories varies with the refining equipment, and the service life of ladle lining decreases according to a certain proportion with the refining ratio increasing.

The Effectiveness of Different Methodologies in Gathering Information for Developing BIM Models to Support the Operation and Maintenance of Existing Buildings

Systematic, preventive and corrective maintenance is essential for existing buildings in order to retain their original functionality and appearance and satisfy the needs of the users. Essential input for maintenance is information about buildings. This paper discusses the assessment of the advantages and limitations of using photogrammetry and a low-cost 3D scanner to collect information from existing buildings and create, through integrative software, BIM models as information systems to support the operation and maintenance functions. Also, these methodologies were compared with one another as well as with a manual information survey conducted at a university campus. The main conclusion is that a combination of methods must be used to obtain geometrical information on existing buildings for their operation and maintenance functions, depending on which ones are the most suitable for the case at hand.

Revitalizing and Preparing Drainage Operation and Maintenance to Anticipate Climate Change in Semarang Heritage City

Semarang urban coastal areas are experiencing tidal flood. In addition, land subsidence of 5 to 10 centimetres per year is taking place. The climate change phenomenon provokes land areas that are lower than sea water level from time to time. This makes the situation with respect to flooding increasingly risky. Semarang Old City （heritage） as part of principal Semarang area is suffering also from regular flooding and pollution that hamper the revitalisation of the old city. These areas used to be productive lands, but flooding make the existing public infrastructure does no longer function, and residential areas have changed into unhealthy slams. To overcome these problems, the Government of Semarang chooses a polder drainage system to address the flooding in Semarang. In the framework of the cooperation between Indonesia and the Netherlands, these activities consist of research and workshops on Urban Heritage. The scope consists basically of five components： experiences with urban drainage and flood protection in Semarang with a focus on Semarang Old City, field visit to relevant places with respect to urban drainage and flood protection of Semarang Old City, lectures on the relevant aspects of urban drainage and flood protection, exercises to get an insight in the processes that can take place under normal and extreme conditions, formulation of a preliminary plan to improve the situation with respect to urban drainage and flood protection of Semarang Old City. In this paper, the various relevant points are described, such as scenarios analysis as well as the findings and recommendations for improvement of the urban drainage system and flood protection of Semarang Heritage City.

The Low-Carbon Operations in Ecotourism Service Supply Chain Management

The ecotourism has quickly developed as the fastest growing industry in recent years. Ecotourism is one kind of tourism industry that also consists of complex service providers like travel agents, hotels, transportations （such as airplane, bus, and ship） restaurants, and destinations, connecting with operational diversity; therefore, those of supported services are linked with a supply chain together, and its management is called ecotourism service supply chain management （ESSCM）. Moreover, a low-carbon operation management has also become an important challenge to ecotourism nowadays. Based on the problems of service and low-carbon operation management made together above, exploring an effective solution into ecotourism is worthy. Using ESSCM as a strategy for solving industrial problems of service and low-carbon operations management in ecotourism is explored in this paper. The contributions here include clearly explanations of what ESSCM is and how ESSCM is used with low-carbon operations as a sustainability strategy, and finally a practical case study is also examined in the end.

Business Models,Operation Models and Service Development of IPTV

IPTV,as a newborn service,is restricted on market operation by multiple factors. Therefore,exploration is required in respect of its business,operations and service provision models. First,an IPTV industry value chain can be formed by integrating the advantages of the existing business models of telecommunication,broadcasting and TV,and Internet industries,which helps realize win-win cooperation of all the parties on the chain. Second,plans for technology implementation and network deployment should be made after comprehensive consideration according to various development stages of the IPTV. Third,a reasonable profit allocation model may promote the growth of IPTV services. Last,market competitiveness will be improved by services bundling. Generally,IPTV will become a breakthrough point for the strategic transformation of telecom operators and meet their innovation demands. Therefore,IPTV is expected to be a promising technology helping telecom operators find more growth space in the information communication market.

Stakeholders’ Participation in Agricultural Farmers’ Extension Services Programmes in Sub-Saharan Africa: A Case of the Operation Wealth Creation (OWC) Programme in Uganda

The paper presents findings from a study carried out to assess the contribution of stakeholders’participation on the performance of the national agricultural farmers’extension services programme in Uganda known as Operation Wealth Creation(OWEC).Specifically,the study sought to establish how participatory planning,budgeting,monitoring and evaluation(M&E)respectively contributed to the performance of OWC in selected district in central Uganda.The study adopted a cross-sectional survey design using both quantitative and qualitative data collection and analysis techniques and employed both questionnaires and interview guides on key participants in the programme.Findings of the study indicated positive relationships between stakeholders’participation and programme performance with participatory planning,budgeting and M&E all having positive significant effects on the performance of OWC programme.The study concluded that indeed stakeholders’participation contributed to improved performance of the OWC programme.The study recommends increased funding and M&E of the agricultural extension programmes for improved performance.

HIRFL Remote Operation and Maintenance System

Due to the facility’s particularity,HIRFL network system was designed independently and physically isolated from the external network to ensure its security and reliability.However,these have caused inconvenience in information exchange between internal and external networks,also made it difficult for both experimenters and operators to remote monitoring,observation and device maintenance.Therefore,it is necessary to establish the HIRFL Remote Operation and Maintenance System,which is able to ferry information securely between internal and external networks,also provide a safe and reliable method for experimenters and operators to carry out remote observation,monitoring and device maintenance work.

Research of BIM Technology in Urban Rail Operation and Maintenance and Application

With the rapid development of urban rail transit,the traditional operation and maintenance methods mainly rely on manpower,and the pressure on equipment operation and maintenance is increasing,and the low work efficiency,high intensity and high operating costs have always been the main problems at this stage.Through BIM visualization technology can effectively solve those problems,the operation and maintenance mode of urban rail signal equipment at this stage is discussed,the integration and visualization of BIM technology are used to make the judgments and early warnings on the maintenance of urban rail signal equipment,and play a positive and important role in operation and maintenance work,this research result can provide ideas and references for urban rail transit operation and maintenance in the new era.

Design and Evaluation Tool for Operations and Maintenance Logistics Concepts for Offshore Wind Power Plants

In this article, the authors give an overview of different logistics concepts for operation and maintenance of OWPP （offshore wind power plants）. These can be generally classified into onshore based and offshore based concepts. The operation of OWPPs can still be improved as research has shown that the availability of OWPPs is low compared to onshore wind power plants. There are a few tools to calculate operating costs and to evaluate the different concepts. However, most tools have a weak focus on logistics although logistics account for a big share of the costs. The tool the authors are introducing in this article focuses on the logistics processes. It is first explained and then tested with an OWPP scenarin