For a clear understanding of how to foster necessary attributes of partnerships that promote a closer relationship for achieving outsourcing success,this paper tries to explore the role of interaction.Based on empiric...For a clear understanding of how to foster necessary attributes of partnerships that promote a closer relationship for achieving outsourcing success,this paper tries to explore the role of interaction.Based on empirical data from a logistics and procurement flat system outsourcing case and earlier research,the industrial network approach and the international marketing and purchasing interaction model are used to analyze the nature of interaction in a three-phased outsourcing life cycle,particularly,characteristics and activities of the transition phase are identified.The findings reveal that developing a relationship between partners requires an industrial network perspective.Improving the key aspects of interaction,information and knowledge sharing,communication and collaborative participation,involved in the important events of three phases would contribute to enhance the relationships performance.The key aspects of interaction should take place among the network actors and not just between buyers and vendors.展开更多
Recent research carried out in the public sector shows that outsourcing can indisputably bring many benefits to the organizations which master the art of devising, deploying and maintaining outsourcing relationships. ...Recent research carried out in the public sector shows that outsourcing can indisputably bring many benefits to the organizations which master the art of devising, deploying and maintaining outsourcing relationships. However, for many organizations, these benefits remain elusive, while outsourcing projects are usually accompanied by unexpected and often negative effects. The paper focuses on in-depth analysis of the current situation concerning outsourcing of information technology projects （IT-projects） in Slovenian public sector. Presented research initially analyses substantive, procedural and other relevant aspects of outsourcing and provides a set of applicable decision making criteria. Stemming from the analysis results, this paper eventually presents the development of a multi criteria decision-support model based on Analytic Hierarchy Process （AHP） which could facilitate enhanced evaluation, selection and implementation of IT outsourcing projects in the public sector.展开更多
文摘For a clear understanding of how to foster necessary attributes of partnerships that promote a closer relationship for achieving outsourcing success,this paper tries to explore the role of interaction.Based on empirical data from a logistics and procurement flat system outsourcing case and earlier research,the industrial network approach and the international marketing and purchasing interaction model are used to analyze the nature of interaction in a three-phased outsourcing life cycle,particularly,characteristics and activities of the transition phase are identified.The findings reveal that developing a relationship between partners requires an industrial network perspective.Improving the key aspects of interaction,information and knowledge sharing,communication and collaborative participation,involved in the important events of three phases would contribute to enhance the relationships performance.The key aspects of interaction should take place among the network actors and not just between buyers and vendors.
文摘Recent research carried out in the public sector shows that outsourcing can indisputably bring many benefits to the organizations which master the art of devising, deploying and maintaining outsourcing relationships. However, for many organizations, these benefits remain elusive, while outsourcing projects are usually accompanied by unexpected and often negative effects. The paper focuses on in-depth analysis of the current situation concerning outsourcing of information technology projects （IT-projects） in Slovenian public sector. Presented research initially analyses substantive, procedural and other relevant aspects of outsourcing and provides a set of applicable decision making criteria. Stemming from the analysis results, this paper eventually presents the development of a multi criteria decision-support model based on Analytic Hierarchy Process （AHP） which could facilitate enhanced evaluation, selection and implementation of IT outsourcing projects in the public sector.
