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Reasons for Calling Doctor: Visualizing Callers' Multi-unit Turns and Filming Television Call-ins as Institutional Interaction
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作者 Shin-Jung Ho 《Journalism and Mass Communication》 2012年第11期1048-1062,共15页
This study describes discursive and visual features of telephone openings to a live broadcast television call-in program based on the analysis of the "multi-unit reason-for-the-call turn" (Couper-Kuhlen, 2001). Th... This study describes discursive and visual features of telephone openings to a live broadcast television call-in program based on the analysis of the "multi-unit reason-for-the-call turn" (Couper-Kuhlen, 2001). The data were based on video-recordings of the call-in program broadcast daily on Hakka channel in Taiwan, in which callers call to seek advice on health problems. The discourse analysis shows that callers' "multi-unit reason-for-the-call turns" can be classified into three forms including request, epistemic frame and descriptions of symptoms, and telling of lifestyle. The visual analysis demonstrates that the visual shots of "multi-unit reason-for-the-call turns" orient viewers to the studio scene in which the invited guest, usually the medical doctor, can be seen listening to callers' upcoming questions. Based on the analyses and an interview with the camera director of this television program, the discussion sheds light on how television production practices use callers' multi-unit turns as a resource for switching to the studio shot, which helps to build an image of the expert and his/her role and function in the advice-seeking program. In this sense, filming and television production practices rely on linguistic resources and the visualization of callers' multi-unit turns has meanings in the organization of studio interaction as "institutional interaction" (Drew & Heritage, 1992), being shaped by interactants' identities, roles, and tasks relevant for the specific institutional needs or purposes. 展开更多
关键词 call-in discourse analysis institutional interaction media studies visual communication
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Language and Social Institutions: The Conversation Analytic View 被引量:4
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作者 John Heritage 《外国语》 CSSCI 北大核心 2013年第4期2-27,共26页
This paper considers some of the main lines of development in the application of conversation analysis(CA)to interactions in work settings such as medicine,education,law enforcement,courts,mass media etc.The paper des... This paper considers some of the main lines of development in the application of conversation analysis(CA)to interactions in work settings such as medicine,education,law enforcement,courts,mass media etc.The paper describes some basic differences between ordinary conversational interaction and work-based institutional talk,that center on the range of language practices deployed in the two types of environment,and the forms of social change to which each is subject.Subsequently,six basic dimensions of organization are identified as sites of research on institutional talk:(1)Turn-taking organization;(2)Overall structural organization of the interaction;(3)Sequence organization;(4)Turn design;(5)Lexical choice;(6)Epistemic and other forms of asymmetry.Finally research on the causes of change in institutional language practices,and on the consequences of language practices for the outcomes of interactions is described. 展开更多
关键词 institutional interaction social context conversation analysis social role
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