Artificial intelligence(AI) has accelerated the advancement of financial services by identifying hidden patterns from data to improve the quality of financial decisions. However, in addition to commonly desired attrib...Artificial intelligence(AI) has accelerated the advancement of financial services by identifying hidden patterns from data to improve the quality of financial decisions. However, in addition to commonly desired attributes,such as model accuracy, financial services demand trustworthy AI with properties that have not been adequately realized. These properties of trustworthy AI are interpretability, fairness and inclusiveness, robustness and security,and privacy protection. Here, we review the recent progress and limitations of applying AI to various areas of financial services, including risk management, fraud detection, wealth management, personalized services, and regulatory technology. Based on these progress and limitations, we introduce FinBrain 2.0, a research framework toward trustworthy AI. We argue that we are still a long way from having a truly trustworthy AI in financial services and call for the communities of AI and financial industry to join in this effort.展开更多
基金Project supported by the National Natural Science Foundation of China (Nos. 62172362 and 72192823)。
文摘Artificial intelligence(AI) has accelerated the advancement of financial services by identifying hidden patterns from data to improve the quality of financial decisions. However, in addition to commonly desired attributes,such as model accuracy, financial services demand trustworthy AI with properties that have not been adequately realized. These properties of trustworthy AI are interpretability, fairness and inclusiveness, robustness and security,and privacy protection. Here, we review the recent progress and limitations of applying AI to various areas of financial services, including risk management, fraud detection, wealth management, personalized services, and regulatory technology. Based on these progress and limitations, we introduce FinBrain 2.0, a research framework toward trustworthy AI. We argue that we are still a long way from having a truly trustworthy AI in financial services and call for the communities of AI and financial industry to join in this effort.