The Application of Knowledge Management(KM)by Small and Medium-Sized Enterprises(SME)in Manufacturing Industry

To accelerate the digital transformation of small and medium-sized manufacturing enterprises(SMEs),this study delves into the primary challenges encountered in adopting knowledge management(KM)within these organizations and identifies the essential methods for successful implementation.The objective is to provide practical recommendations for the effective adoption of KM.This research suggests that enterprises should promote knowledge management through three key approaches:enhancing employees’cognitive understanding,standardizing knowledge systems,and tailoring business scenarios to meet diverse needs.These findings offer valuable insights into the digital transformation of SMEs in the manufacturing sector,ultimately helping these businesses to remain competitive and innovative in a rapidly changing market.By addressing the specific needs and challenges faced by SMEs,this study aims to contribute to a more comprehensive understanding of how knowledge management can be leveraged to drive digital transformation and improve overall business performance.

Construction and Application of Cloud Computing Model for Reciprocal and Collaborative Knowledge Management

Promoting the co-constructing and sharing of organizational knowledge and improving organizational performance have always been the core research subject of knowledge management.Existing research focuses on the construction of knowledge management systems and knowledge sharing and transfer mechanisms.With the rapid development and application of cloud computing and big data technology,knowledge management is faced with many problems,such as how to combine with the new generation of information technology,how to achieve integration with organizational business processes,and so on.To solve such problems,this paper proposes a reciprocal collaborative knowledge management model(RCKMmodel)based on cloud computing technology,reciprocity theory,and collaboration technology.RCKM model includes project group management and cloud computing technology,which can realize management,finance,communication,and quality assurance of multiple projects and solve the problem of business integration with knowledge management.This paper designs evaluation methods of tacit knowledge and reciprocity preference based on the Bayesian formula and analyzes their effect with simulation data.The methods can provide quantitative support for the integration of knowledge management and business management to realize reciprocity and collaboration in the RCKM model.The research found that RCKM model can fully use cloud computing technology to promote the integration of knowledge management and organizational business,and the evaluation method based on the Bayesian formula can provide relatively accurate data support for the evaluation and selection of project team members.

Intellectual Capital in Knowledge Management Organizations

This paper templet is copyright by Global Conference on Business and Social Science organized by Global Academy of Training&Research(GATR)Enterprise.Intellectual capital and knowledge are the most important assets of most organizations to ensure that determined or intended strategies can be implemented.The resource-based view of the firm considers the firm as a bundle of tangible resources,intangible resources,and organisational capabilities.An effective IC refers to the critical issues of organisational adaptation,survival and competence in the face of discontinuous environmental change.KM is essential for retaining employees’knowledge within a firm by using appropriate technology and tools to capture and store the knowledge residing in the minds of its employees,so it can be easily shared and reused.There is a growing realisation of the importance of the development and understanding of theory for both Intellectual Capital and Knowledge Management in relation to guide the successful development of Knowledge Management Organisations.This study is fundamental because it will provide the whole picture about the different levels of knowledge;individual,group and organizational,which express internal knowledge(formal and informal knowledge)and external knowledge such as customers and suppliers.The aim of this study is addressed some of the gaps in Intellectual Capital literature.It is necessary to investigate the interactions between IC components in Knowledge management organizations,which include human capital(HC),Organizational capital(OC),and Relational capital(RC).This is important in order to discover the extent to which these factors work together to achieve a network’s knowledge management in organization.

Integrating Project Management, Software Development, and Knowledge Management Models: A Case Study in a Public ICT Services Organization

In project-based organizations knowledge is a critical resource used to develop and deliver products and services with a high level of quality. Therefore, a systematic and sustainable process is necessary to coordinate knowledge management, project management and product lifecycle. This scenario predominates in companies focused on the creation and maintenance of information systems. This article presents an exploratory study based on a framework that integrates cognitive, managerial, and operational processes in a public Brazilian organization that provides services in the area of information and communications technology, focusing on the construction and maintenance of information systems. Those processes are operationalized by three management models considering knowledge, project, and software development processes. Our proposal aims to understand the relationships between those three management models and their influence on the software development process in the organization under study. Our premise is based on the principle that cognitive management, project management, and software development management must be integrated to fulfill the demands of product development and service provision. The research data was composed of registers of working hours spent on software development and maintenance projects involving 244 people allocated to 5064 projects in the period from 2007 to 2013. The study resulted in the identification of the relationships among the three management models adopted by the organization, with emphasis on knowledge management activities, which were not directly identified, making it difficult to account for and measure them. We established a set of activities connected to each one of the knowledge management model phases. Since those activities were not visible before, our approach contributed to build a systematic process to register and relate activities linked to the dimensions of cognitive processes, project management, and software construction.

Establishment of the Agricultural Knowledge Management System in the Knowledge-oriented Government

In order to optimizing the process of the government agricultural decision-making, based on the theories and technologies of the knowledge management, the meaning of the knowledge-based government is firstly analyzed. Combining with the detailed requirements of government for agricultural knowledge management, an agricultural knowledge management system including the agricultural knowledge sharing system, the agricultural Web data-mining system and the agricultural expert decision system is established in the paper.

Implementation of Knowledge Management in Chinese Hospitals

The implementation of knowledge management （KM） in hospitals affects efficiency and outcomes of hospitals. However, few studies explored the implementation of KM in China. Twenty-two questions were designed concerning KM implementation status in over 50 hospitals. In order to understand the KM level and attitude to KM of the hospital＇s managers, a random sampling survey was conducted among 138 managers from 50 different scales of hospitals in 15 provinces of China. The survey showed that overall level of KM implementation in Chinese hospitals was still low and differed among different scales of hospitals （P〈0.05, or P〈0.01）. In all the hospitals investigated, 63.8% did not implement KM yet, among which 46% even had not planned for that. 49.8% of the hospitals investigated had no training program about KM ever and the main source of hospital staff to get knowledge was internet. It suggested that hospital managers should make much more efforts to get to know and understand theories on KM, so that hospital KM could be promoted more rapidly.

Designing and Evaluating a Collaborative Knowledge Management Framework for Leaf Disease Detection

Knowledge Management(KM)has become a dynamic concept for inquiry in research.The management of knowledge from multiple sources requires a systematic approach that can facilitate capturing all important aspects related to a particular discipline,several KM frameworks have been designed to serve this purpose.This research aims to propose a Collaborative Knowledge Management(CKM)Framework that bridges gaps and overcomes weaknesses in existing frameworks.The paper also validates the framework by evaluating its effectiveness for the agriculture sector of Pakistan.A software LCWU aKMS was developed which serves as a practical implementation of the concepts behind the proposed CKMF framework.LCWU aKMS served as an effective system for rice leaf disease detection and identification.It aimed to enhance CKM through knowledge sharing,lessons learned,feedback on problem resolutions,help from co-workers,collaboration,and helping communities.Data were collected from 300 rice crop farmers by questionnaires based on hypotheses.Jennex Olfman model was used to estimate the effectiveness of CKMF.Various tests were performed including frequency measures of variables,Cronbach’s alpha reliability,and Pearson’s correlation.The research provided a KMS depicting KM and collaborative features.The disease detection module was evaluated using the precision and recall method and found to be 94.16%accurate.The system could replace the work of extension agents,making it a cost and time-effective initiative for farmer betterment.

A Confirmatory Factor Analysis on the Views and Constructs for Knowledge Management in India

For a modem organization, KM （Knowledge Management） plays a critical role in terms of strategy development. Key determinants of KM lead to better understanding of various influences that enable and organisation to face competitors. For this reason, sharing and managing knowledge in an organization involves a series of activities that are related to the specific functional aspects of that organisation. In order to foster KM in an organisation, these functional aspects must be understood properly, and within the context of a given organisation, its geographical location and the cultural aspects of the given organisation. This was the premise on which this study was conducted with Indian organisations. A mixed method approach was used to understand the views of Indian region towards KM in this study, be selecting 400 participants in four major each cities. A second order regression model was built using Structural Equation Model to arrive at nine constructs that are relevant to KM in an organisation.

Construction and Implementation of Knowledge System and Knowledge Management Platform of Software Enterprise

As a typical knowledge-intensive enterprise, knowledge has become the most important capital of the software enterprise, and the accumulation of knowledge, which makes the accumulation of knowledge especially important. Implementing knowledge management can integrate dispersed and unordered knowledge into organic and organizational knowledge system. Effective application and continuous enhancement of organizational knowledge system can from the core competence of software enterprise. For the characteristic that the software enterprise gives priority to software development, the paper uses the knowledge in the process of software development as the core （it is limited to time and energy and doesn＇ t involve the knowledge of the other departments）, and develops the research on the construction of knowledge system of software enterprise. For the knowledge system, the paper constructs and implements a knowledge management platform supporting the operation and management.

Construction of the Ontology-Based Agricultural Knowledge Management System

Ontology is the formal representation of concepts and their mutual relations. It has wide application potential in the classification of agricultural information, the construction of information and knowledge database, the research and development of intelligent search engine, as well as the realization of cooperative information service, etc. In this research, an ontology-based agricultural knowledge management system framework is proposed, which includes modules of ontology-based knowledge acquisition, knowledge representation, knowledge organization, and knowledge mining, etc. The key technologies, building tools and applications of the framework are explored. Future researches on the theoretical refinement and intelligent simulation knowledge service are also envisioned.

An Ontology Reasoning Architecture for Data Mining Knowledge Management

In order to realize the intelligent management of data mining （DM） domain knowledge, this paper presents an architecture for DM knowledge management based on ontology. Using ontology database, this architecture can realize intelligent knowledge retrieval and automatic accomplishment of DM tasks by means of ontology services. Its key features include：①Describing DM ontology and meta-data using ontology based on Web ontology language （OWL）.② Ontology reasoning function. Based on the existing concepts and relations, the hidden knowledge in ontology can be obtained using the reasoning engine. This paper mainly focuses on the construction of DM ontology and the reasoning of DM ontology based on OWL DL（s）.

Knowledge Management and Innovation

The 21 st century is an era of knowledge, know le dge is said to be particularly important. Knowledge and information have become the economy’s primary raw material and its most important outcome. Under increas ingly competitive pressure, many enterprises are examining how they can better m anage their knowledge. During the last years, another concept has gained increas ing interest: knowledge management. The emerging field of knowledge management a ddresses the broad processes of locating, organizing, transferring and more effi ciently using knowledge and expertise within an enterprise. An enterprise’s and its employees’ knowledge is regarded as the most important corporate capital in the arising global information society. Knowledge management therefore aims towa rds improving an enterprise’s ability to acquire, develop, preserve, distribute and use knowledge. This paper describes a conceptual model of knowledge manageme nt and innovation, focusing on analyzing the knowledge management and innovation process, trying to make knowledge more productive and create knowledge more eff iciently. In this paper, an integral and conceptual model of knowledge management and inno vation is presented first; then, the knowledge work process is analyzed, which i s conceptualized as a knowledge spiral; subsequently, knowledge management proce ss is conceptualized into knowledge development, knowledge acquisition, knowledg e transfer, knowledge sharing, knowledge utilization and knowledge evaluatio n, all of which can be conceptualized as a knowledge cycle; furthermore, the fac ilitating conditions for implementing knowledge management are analyzed; in the end, the input-output model of knowledge innovation is given as well as the mai n tools for assisting knowledge management are summarized.

Study on the knowledge management of strategic alliances in high technology enterprises

With the development of knowledge economy, the competition between high teehnology enterprises has gradually evolved into the competition of core competence based on knowledge, because high technology enterprises are typical knowledge-based enterprises. Few enterprises, especially for high technology firms, have all of the knowledge they need to compete effectively in the marketplace both at home and abroad, so more and more high technology companies are taking the advantage of strategic alliances to get their complementary knowledge. Since knowledge is the source of an enterprise＇ s competitiveness, knowledge management has become the most important means for enterprises to gain competitive advantage. There has been an increased growth in the literature on strategic alliances in recent decades. But what is less discussed in the existing literature on strategic alliances is the issue of knowledge management of strategic alliances in high technology enterprises. Based on the characteristics of strategic alliances in high technology enterprises, and in line with the implication and the goal of knowledge management, this study tries to delve into this issue. The paper analyzes the key factors relevant to the knowledge management of strategic alliances in high technology enterprises and proposes guidelines on the process and measures that should be taken in the knowledge management of strategic alliances in high technology enterprises.

Multi-strategies in Case Based Design Knowledge Management on Web

Design knowledge management is very important toimprove the design process performance. The casebased design (CBD) is a methodology to followmankind's problem solving strategy, one of its aims isto realize the design knowledge reuse. This methodhas been used in many fields, but there are still somedifficulties that hindered its application. The first isabout the difficulty in the formalization of a designcase, especially representation of some experiencesthat was the weakness in former researches. The second is about the bottleneck of knowledge-acqulsition that results in lacking enough knowledge in the modification process.which may lead to unreliable results when automatic inference is applied.We proposed that modification should be done not by machines but by designers while the inference results can be used as a suggestion to designers.In this manner we integrated both case.based and rule-based methodologies together.The third difficulty relates to case evolution and customization.former CBD systems suffered from this problem.We proposed an agile case-template technique that overcomes the problem perfectly.To make users be able to define their own similarity rules we allow users to choose different parameter weights and fuzzy subjection functions of numeric parameters.The approach of this paper has been applied to an enterprise and the system is built on the Web.

CREATIVE DESIGN BASED ON KNOWLEDGE MANAGEMENT IN ENGINEERING DESIGN

To support and serve engineering design, creative design based on knowledge management is proposed. The key knowledge factors of creative design are analyzed and discussed, and knowledge extraction tools are utilized to distill the important knowledge to serve for knowledge resource of creative design. The implementation of creative design mode is described and executed, which can promote the intelligent asset of the enterprise and shorten the period of creative design. With this study, design afflatus and conceptual design can be achieved expediently and effectively.

Facilitating knowledge management strategies through IT and HRM

In an increasingly competitive environment, where new business practices are regularly introduced, organizations have to be innovative to survive. In the present competitive climate, knowledge is considered as the main distinguishing factor of business success, and it is seen as the foundation of organization＇s innovation. The emergence of knowledge-intensive society has changed the nature of business competition. Hence knowledge needs to be appropriately managed. Knowledge Management （KM） focuses on managing different knowledge processes such as acquiring, creating, storing, sharing, transferring and applying implicit and explicit knowledge with objective of product and process innovation, performance development and sustainable competitive advantage. This paper tries to demonstrate KM lead to promotion of innovation and performance when it is correctly supported by human resource management （HRM） and information technology （IT）. The questions we will try to investigate in this paper are： How knowledge in organizations can be managed？ What is the connection between HRM, IT and effective implementation knowledge management strategies and how these relationships affect on organizational goals？ For this means, this study ftrst states the importance of knowledge, KM process and introduces two strategies for managing knowledge （exploitative and explorative strategy）. Next, it demonstrates each strategy requires to desired facilitator to support them in action. Finally, with presenting of model, this study concludes that each one of strategy can cover some KM process. Hence for the effective implementation of knowledge management process, organizations have to utilize both strategies.

Empirical Study About the Application of Knowledge Management in Selected Sector of Industry in Slovakia

This study focuses on the analysis of the application of knowledge management in companies in selected sector of industry in Slovakia after Slovakia entering into Euro area in 2009. Based on relevant experience, main conditions and problems associated with the implementation are analyzed through fundamental empirical survey. The necessity of utilization of information and communication technologies, management information systems innovation and long life education in companies are considered in knowledge-based company in knowledge-based society. Further possibilities of application and expected economic effects and benefits on growth and international competitiveness of companies in European Union, Euro area in many fields are outlined in the end of this article as the main aim of this study

Knowledge Management and Customer Relationship Management for Accounting Services Companies

By combining the abilities to respond directly to customer requests and to provide the customer with a highly interactive, customized experience, companies have a greater ability today to establish nurture and sustain long-term customer relationships than ever before. The ultimate goal is to transform these relationships into greater profitability by increasing repeat purchase rates and reducing customer acquisition costs. Customer relationship management （CRM） has a significant potential to leverage an organization＇s performance, but it does not come without a clear sense of destination and typically without pain. For the research methodology we use the database of customers of a Romanian accounting services company Vulpoi ＆ Toader Management SRL, which is an important player in this market. The goal of our paper is to find out the link between knowledge management （KM） and CRM for this company and how these ＂innovations＂ contribute to increasing the value of the business.

Knowledge Management Practices for Improvement of Brazilian Hospital Websites

This work aims to verify how the Web portals of Universities Hospital located in the northeast of Brazil are contributing to the expansion of knowledge of its users from the analysis of interactive features associated with the three mechanisms of knowledge management： knowledge access （KA）, knowledge creation （KC）, and knowledge transfer （KT）. The study is exploratory, descriptive, and qualitative type, such as a survey, developed through an adaptation of a relevant research, which involves the standardization of data collection instruments （questionnaires and interviews） applied directly to persons of a specific population, to assess knowledge management tools present in the University Hospital portals in the northeast region of Brazil. The results indicated that the resources from knowledge access were more prevalent than the others, ratifying the results found in research developed in Asian and North American Hospital portals.

A Knowledge Management Framework of the Information Technology-Based Approach for Improving Occupational Safety Training of Young Workers

This paper aims to develop a novel knowledge management framework for improving the system of pro-safety attitudes among young worker population in Poland. This is done through an efficient use of existing sources of explicit and tacit knowledge in the field of vocational occupational safety and health （OSH） training. This project identifies three specific research steps for the development of the knowledge management framework of the information technology-based approach for improving occupational safety training of young workers, including： （1） the development of the conceptual model of the flow of explicit knowledge of OSH; （2） evaluation of the effectiveness of formal and explicit knowledge sources for OSH and training methods using these sources in the context of attitudes towards health and safety at work; and （3） verification of the proposed model of vocational training with the use of combined explicit and hidden knowledge. The proposed framework includes consideration of the effectiveness of the formal and informal sources of safety knowledge. A mapping from the formal sources of explicit knowledge about the occupational safety to expected attitudes （hidden knowledge） towards OSH outcomes, including emotional, cognitive, and behavioral aspects has been used. The above framework should help to improve the system of vocational training for young workers in Poland.