Research on the One-Stop Information Service Model for University Library

Following the advent of and continuous progress of technology,computer network and information management have gradually being incorporated into the daily operation and management of university libraries all around the world.The service system of university libraries has also transformed from the conventional reference consulting model into a knowledge-based service model.This transformation has improved the professionalism and individualism of university libraries.Therefore,establishing a competent one-stop information service model has significant and important values.In this work,we analyzed the basic functionalities and the feasibility of one-stop information service model for university libraries.We also discussed in details the construction methodology for different modes,for reference only.

New Measures of Chinese University Library Knowledge Service under the Cloudization Background

This article mainly explores and analyzes the application of network broadcast in the lecture service of university library under the cloudization background. By using the online survey method to investigate the lectures in some universities, it introduces the classification and characteristics of the network broadcast and obtains the advantage of network broadcast applied to lecture training through making contrast between the means of network multimedia. The result shows that the introduction of network broadcast can realize more customized, virtual and specialized lecture services, and facilitate the transformation of university library services in the digital era.

Discussion and Reflections on University Library of Subject Knowledge-based Service Model

With the rapid development of computer technology and network technology, the service model of university library gradually goes to the intelligent, personalized directionfrom the traditional single reference, but there are many shortcomings. It cannot fully satisfy the increasing needs for the division Health research and information, it must actively build the University Library subject Knowledge service Model of a science. This paper introduces the subject of service concepts of library knowledge, proposes effective method to build service model of university library knowledge, and strengthens academic knowledge service countermeasures to promote the development of knowledge- disciplinary university library services.

Exploring the Three-dimensional Framework of Knowledge Service in the field of Library and Information Science(LIS)

The evolution of the society and economy has stimulated the development of Knowledge Service(KS), making it an indispensable solution to address future challenges facing libraries and information institutions. However at present, academic research on knowledge service is falling short and its definition is far from clear and complete. As such,this article proposes the Three-dimensional Framework Knowledge Service(TdFKS) for libraries and information institutions based on the knowledge value chain model. By making reliability analysis and mean value analysis of a questionnaire survey result, the article clarifies the structure of the three-dimensional framework and verifies the rationality of the TdFKS.

The college students' response to customized information services based on Library2.0 technologies at universities in Nanjing

Through a questionnaire survey of students’ response from 6 universities in Nanjing, this paper aims to determine their varying degrees of satisfaction about the customized information service based on Library2.0 technologies. In so doing, the authors carefully examined the data collected from the returned questionnaires about such key issues as the students’ perceptions about the customized information service via a Library2.0platform, self-initiated use experience of such a mechanism, their achieved information searching results vis-à-vis their expectations, etc. In addition, the authors also made a comparative study between information providers(i.e. librarians) and information consumers(i.e. students) at Chinese and American academic libraries.

Activity-Based Costing of Library Services in Universities——A Case Study of a Private University

An organization’s costing system is a system that helps the management with the strategy planning while the system plays an important role in providing accurate cost information about the products and customers.In other words,the costing management system is important to provide timely and quality information to help managers in their decision-making process.Producing quality graduates is the main objective of any university and the cost of quality or the cost of poor quality is one that is often difficult to measure in higher education.This can be partly attributed to the fact that most accounting systems are not structured to capture important cost-of-quality information.In order to succeed,many organizations tend to shift from conventional or traditional costing system to Activity-based costing(ABC).ABC provides both higher education administrators and policymakers with better information on which to base decisions.The use of multiple cost pools and drivers under ABC leads to more detailed and accurate product costing than that provided by traditional cost systems.This paper attempts to investigate the possibilities and limitations of implementing ABC in universities.More specifically the study makes use of the case study method to illustrate the implementation of activity-based costing of library services in a private university in the Kingdom of Bahrain.The research methodology of the case study is a combination of both descriptive and quantitative analyses.The study identified six categories of cost pools which are related to the activities of the library as well as 17 relevant cost drivers.Accordingly,ABC should lead to a better understanding of what drives costs and,by extension,what changes are necessary to reduce costs.Unnecessary activities that do not add value to services can be identified and eliminated.Further ABC is feasible in an academic library and that much can be gained from the process of analyzing activities.However,more work needs to be done in terms of designing accounting and other information systems to capture cost and activity transaction data in a more routine and disaggregated form for ABC analysis.

A discussion of the emotive element of knowledge service practice:An empirical study at the Chinese Academy of Sciences

With the arrival of the information age, research activities focused on the practice and approaches of knowledge services are on a marked increase as evidenced in the publications of social sciences. According to a social network analysis on knowledge service related literature, it reveals that information and knowledge workers often fail to take such an important element as the functional role of an emotive engagement into consideration in their study of knowledge services. It has increasingly become an issue of high profile with the rapid development of digital libraries and their web-based knowledge services in China and anywhere else in the world. In order to have a clearer understanding about issues involved in knowledge servicing so as to maximize the effectiveness and efficiency of digital libraries in their knowledge service performance, the author has conducted surveys for seven times on the online information seeking behavior of graduate students at the Chinese Academy of Sciences with such research methods as questionnaires, interviews and natural observations during September 2006-June 2009. The research result has showed the emotive element has an important role in the user's information seeking behavior and in knowledge services practice. Therefore, knowledge services rendered may be more effective by adding the emotiveness-oriented communication element into such practice. This paper recommends that such an emotiveness-oriented communication approach should be carefully studied and factored into libraries' knowledge services practice.

E-knowledge机制下高校图书馆个性化服务浅析

本文以E-knowledge机制下个性化服务入手,综述了国内外高校图书馆个性化服务的研究现状,分析了个性化服务的具体对象及实施过程中的创新思路,探讨了个性化服务的多样化方式。

Information Commons发展分析与启示

在网络环境下,随着图书馆数字资源的剧增,国外大学图书馆出现了一种新的服务模式———InformationCommons。本文介绍了InformationCommons的概念、服务、建设方式,并分析了国外的经验对我国建设InformationCommons的启示。

Information Commons：高校图书馆读者服务的创新模式

Information Commons(信息共享空间)是20世纪90年代末,国外高校图书馆为适应用户需求的变化和研究的需要而建立起来的一种基础设施和新的服务模式,本文先介绍了IC的概念及特点,然后从几个方面介绍了国外图书馆IC的基本情况,最后论述了我国高校图书馆构建IC的策略及注意事项。

高校Living library虚拟社区知识共享机制研究

介绍了Living library的含义及发展,研究了"living books"和读者在虚拟社区共享知识的过程,从自我效能感、互惠的益处、资源设备条件的易用性和有用性、激励机制、信任和认同感等方面,对Living library虚拟社区进行知识共享的影响因素进行了分析,并在此基础上构建了Living library虚拟社区知识共享机制模型。

高校依托离退休教职工资源开展Human Library服务的探讨

Human Library(真人图书馆)是近年来国内外新兴的一种阅读模式,读者"以人为书",采用面对面交流的方式进行阅读,以达到相互沟通,增强理解,消除偏见,促进和谐的目的。依托离退休教职工的隐性知识资源开展Human Library活动,可以实现大学生、离退休教职工、图书馆及高校的共赢,对构建和谐社会具有重要意义。本文对该模式的意义及实施方案进行了探讨,旨在为高校离退休教职工和图书馆读者服务工作带来新启示。

E-Knowledge机制下的高校图书馆服务创新研究

E-Knowledge与E-Knowledge机制是在数字环境和网络环境下产生的概念,总结认为E-Knowledge机制是一种数字环境下,基于数字系统,开放的、动态的知识化服务机制,对E-Knowledge机制下的高校图书馆服务创新模型、服务创新策略和服务创新实践活动进行分析和探讨。

基于Library2.0的大学图书馆社区信息服务

知识经济背景下,社区信息服务成为大学图书馆社会化服务的新趋势。Library2.0作为Web2.0网络技术在大学图书馆社区信息服务,特别是知识服务方面具有切实可行的优势。新型大学图书馆社区信息服务模式,需以政府为主导,以社区信息服务中心为依托,建立高校图书馆和公共图书馆联盟,通过Web2.0核心技术的介入为社区提供知识服务。大学图书馆与社区居民共建共享的社会化信息服务网络是社区信息服务的最终目标。

The Analysis on the Research Hotspot and Trend of Think Tanks of Chinese University Libraries

To objectively reflect the relevant situation of researches on think tank service of Chinese university libraries, this paper uses CNKI Database as the retrieval source, the bibliometric analysis method, and CiteSpace, a citation network analysis tool, to make quantitative analysis on the literature data of researches on the think tank service of university libraries;draw the knowledge map of literature authors, organization distribution, keyword co-occurrence, research hotspot distribution, etc.;objectively and comprehensively analyzes the hot topics and cutting-edge trends of researches on the think tank service of libraries, the research includes the following aspects: First, the status quo and orientation of the existing university library think tanks in China;second, it is recommended to carry out research on policy support and system guarantee for university library think tank services;third, integrate big data technology is merged into the construction of university libraries think tanks;fourth, the transformation of library and information institutions to new types of think tanks, including the transformation of knowledge services, disciplinary services, and characteristic think tanks, in order to provide reference for researches and practical work of think tank service of libraries in China.

Towards a multilingual, multimedia and multimodal digital library platform

The China-US Million Book Digital Library Project （Million Book Project） is an intemational cooperation program between China and the US. However, one million digitized books are considered not to be the ultimate goal of the project, but a first step towards universal access to human knowledge. In particular, there are four challenges about the new way to analyze, process, operate, visualize and interact with digital media resource in this library. To tackle these challenges, North China Centre of Million Book Project （in Chinese Academy of Sciences） has initiated several innovative research projects in areas such as multimedia content analysis and retrieval, bilingual services, multimodal information presentation, and knowledge-based organization and services. In this keynote speech, we simply review our work in these areas, and argue that by technological cooperation with these innovation research topics, the project will develop a top-level digital library platform for the million book library.

A preliminary study of Lib-PassPort:JALIS' regional interlibrary loan management system

This paper reviews the development of Lib-PassPort service program by Jiangsu Academic Library & Information System(JALIS). The service has realized a reader self-directed method of interlibrary loan of printed books at more than 130 university libraries within Jiangsu Province of China in the last 5 years and with a cumulative interlibrary circulation of nearly 190,000 volumes. The paper describes the framework of the clientele, structure, functions, policies, and management mechanisms of the services, and demonstrates its contribution to the improved accessibility of library materials in the region.

高校图书馆服务乡村振兴的知识信息转移模型探讨

[目的/意义]为了更好地服务乡村振兴战略,高校图书馆挖掘已有资源潜力,服务乡村振兴的知识信息转移,以期提高农民的文化与信息素质、提高农业生产力、丰富农民精神与物质生活,值得探讨。[方法/过程]本文分析了影响农民吸收知识信息的主要原因,高校图书馆服务乡村振兴知识信息转移的变化特点,目前高校服务乡村振兴的主要路径模式及不足。为更有效做好对大多数农民的知识信息转移服务,笔者选取高校图书馆、农村图书馆、涉农企业、农民作为从高校图书馆发出到农民接收的知识信息转移的过程主体,探讨构建了两条知识信息转移的新路径模型和构建了4种知识信息转移的过程模式。[结果/结论]提出了创新高校图书馆体制机制,建设“三农”精准知识资源库与传播系统,提升乡村人员获取知识信息能力,拓宽知识信息转移渠道,缩小知识信息转移情境差距等对策,以实现高效将知识与信息转移给农民,为中国实施乡村振兴作贡献。

面向区域创新的高校知识产权信息公共服务营销策略研究

优质的知识产权信息公共服务供给将有效发挥知识产权对区域经济社会发展的支撑作用。作为区域网点机构,高校知识产权信息公共服务营销策略对于知识产权信息公共服务推广与实践,满足社会公众信息服务的可及性、便利性需求,具有理论价值和现实意义。本文对30家高校国家知识产权信息服务中心营销效果现状展开调研,结合实践经验进行问题分析,并从区域创新需求视角出发构建面向区域创新的高校知识产权信息公共服务营销框架,从而提出相应策略。研究策略为高校知识产权信息公共服务提供了针对性较强的参考。

近20年高校图书馆知识服务研究热点与趋势

[目的/意义]分析2001―2022年高校图书馆知识服务领域的研究现状、研究热点及研究前沿,以期为我国图书馆知识服务研究与实践提供借鉴与参考。[方法/过程]检索CNKI平台中2001―2022年高校图书馆知识服务领域的相关文献,利用CiteSpace软件对其从时间、机构、作者、关键词四个方面进行文献计量,生成可视化知识图谱,呈现出国内高校图书馆知识服务领域研究热点、发展脉络及前沿趋势。[局限]2023年文献尚未纳入,后续将持续追踪最新研究成果,完善本研究的发展趋势分析;限于文献篇幅,部分研究主题的脉络分析略为粗糙,有待深入细化。[结果/结论]高校图书馆知识服务领域整体发文量以2019年为分界点,呈长期上升、近期下降趋势;各作者、机构进行独立研究的现象较为普遍;研究热点为信息素养、学科服务、知识服务、知识产权信息服务、数据管理服务、智库服务、数字学术服务、智慧服务,研究前沿为智慧服务、数字人文、数据素养、数字学术、知识产权、数据管理等方向。