Through a questionnaire survey of students’ response from 6 universities in Nanjing, this paper aims to determine their varying degrees of satisfaction about the customized information service based on Library2.0 tec...Through a questionnaire survey of students’ response from 6 universities in Nanjing, this paper aims to determine their varying degrees of satisfaction about the customized information service based on Library2.0 technologies. In so doing, the authors carefully examined the data collected from the returned questionnaires about such key issues as the students’ perceptions about the customized information service via a Library2.0platform, self-initiated use experience of such a mechanism, their achieved information searching results vis-à-vis their expectations, etc. In addition, the authors also made a comparative study between information providers(i.e. librarians) and information consumers(i.e. students) at Chinese and American academic libraries.展开更多
Facing competition from Web-based information service development, academic librarians need to find ways to attract more users to the physical library buildings. This study investigated user needs and library manageme...Facing competition from Web-based information service development, academic librarians need to find ways to attract more users to the physical library buildings. This study investigated user needs and library management concerns for a 24/7 service through two surveys: 1) User feedback survey at Seton Hall University Library, and 2) Survey of Academic Library Deans and Directors in the USA. Based on these two surveys, the paper not only discussed the current status of libraries open 24/7 in the USA and showed the demographics of users of the 24/7 service at Seton Hall University, it also stated reasons to use the 24/7 service. In addition, the paper revealed library management concerns of the24/7 service. Three implications, which have been guided by Scott Bennett's theory of learning commons for planning library space, were drawn from the findings in this paper.展开更多
文摘Through a questionnaire survey of students’ response from 6 universities in Nanjing, this paper aims to determine their varying degrees of satisfaction about the customized information service based on Library2.0 technologies. In so doing, the authors carefully examined the data collected from the returned questionnaires about such key issues as the students’ perceptions about the customized information service via a Library2.0platform, self-initiated use experience of such a mechanism, their achieved information searching results vis-à-vis their expectations, etc. In addition, the authors also made a comparative study between information providers(i.e. librarians) and information consumers(i.e. students) at Chinese and American academic libraries.
文摘Facing competition from Web-based information service development, academic librarians need to find ways to attract more users to the physical library buildings. This study investigated user needs and library management concerns for a 24/7 service through two surveys: 1) User feedback survey at Seton Hall University Library, and 2) Survey of Academic Library Deans and Directors in the USA. Based on these two surveys, the paper not only discussed the current status of libraries open 24/7 in the USA and showed the demographics of users of the 24/7 service at Seton Hall University, it also stated reasons to use the 24/7 service. In addition, the paper revealed library management concerns of the24/7 service. Three implications, which have been guided by Scott Bennett's theory of learning commons for planning library space, were drawn from the findings in this paper.