An experiment on digital library based on the method of TQM system

The principles and methods of TQM (total quality management) were applied to digital library management. TQM puts emphasis on process control and continual improvement. The TQM theories and measures explained clearly in this paper were the scientific tools used in the experiment in the Wenzhou University Digital Library. This paper deals with a very broad range of subjects related to a digital library: system model of TQM for digital library, organization structure, and tasks of Wenzhou University Digital Library, task flow chart of electronic reading room, cause and effect of electronic reading room quality man- agement, systematic model of enhancing electronic information acquisition rate, quality comparison of electronic reading room service, etc.

Management Communication in University’s Digital Library

Digital library is a process of exploiting more scientific methods to construct a social knowledge network. It represents an “extension” from a traditional library. The core and essence is to build a favorable surroundings for knowledge accumulation, knowledge transfer and knowledge communication. Management communication covers information transfer and organization cooperation. Compared with traditional library, the management communication in digital library shoulders the commitment to support knowledge innovation. On the basis of analysis of the connotation of digital library, this paper analysed the aspects of management communication, including communicators, communication styles, contents, channels and outer communication, all of which tries to construct an integrated model of management communication in a digital library and turns a library into an actual “knowledge fountain”.

Global Memory Net and the development of digital image information management system: Experience and practice

Global Memory Net (GMNet) is intended to be an effective gateway to the world cultural, historical, and heritage image collections from selected academic educational and research partners in the world. Much of these unique collections of great value to education and research are not currently accessible due to distance, form, and technical barriers. This project is to find new ways to enable users to access and exploit these significant research collections via global network. As GMNet is ending its first 5-year phase in October 2005, it has contributed substantially to the community building in digital library development by ac- commodating numerous collaborators and technical staff from various parts of the world to spend 3 to 5 months as a full-member of the GMNet team in Boston. They have come from different parts of China—such as Sichuan, Hainan, Shanghai and Xi’an; Croatia; and Hanoi, Vietnam. In addition to contribute to the overall system development and enhancement of system function- alities, they have brought valuable sample image collections of their own institutions/countries, and actually developed prototype collections as a part of GMNet. This paper describes the exciting and productive experience of the first of this visiting research group in developing the GMNet’s Version 2.0 PHP-based system under Prof. Chen’s overall supervision. It also describes both the system’s technical level structure—user/Web-based application/data, and complex functionalities with multi-collection, multi-lingual, multi-modal searching capabilities; system management capabilities; as well as provisions for user uploads and retrieval for our own projects. This Version 2.0 system is built on the Linux/Apache/PHP/MySQL platform. What is described in this paper is an actual case which has formed a base for further new development by others in the research group. It demonstrates fully the value of the synergistic collaboration among global partners for universal digital library development. More information can be found in http://www.memorynet.org/.

Dynamic Management of Digital Rights for Long-term Preservation：the Expert System Approach

This presentation focuses on the complex issue of managing digital rights for long-term preservation. It describes the strategy and the methodology adopted within the SPAR project (French National Library), which rely on a special kind of knowledge-based system.

From institutional merger integration to institutional strategic transformation:A case study of the strategic management paradigm at Shanghai Library

This article attempts to apply the strategic management theory to the subsequent shaping up of a readjusted strategic development policy for Shanghai Library after its merger with the Institute of Scientific and Technological Information of Shanghai(ISTIS)in 1995.It also tries to analyze and explicate such an empirical implementation of institutional reintegration process through strategic management at Shanghai Metropolitan Library.By doing so,it aims to present an objective case study of activities based on the strategic management paradigm at a major Chinese metropolitan public library.

基于Enterprise Library的数字档案管理系统设计

数字档案馆建设中,数字档案的管理利用是数字档案馆的核心功能。本文利用微软企业库设计实现了一个安全可靠、高性能、可扩展的数字档案管理系统。通过该系统的使用,有效提高了数字档案管理水平。

Towards a self healing information system for digital libraries

An important area of focus in complex systems development is the capability to adapt to variable runtime environ- mental resources and to accommodate runtime system failures. The research in this area is broadly termed as “Self Healing” and has recently aroused increasing attention to complex systems. Digital libraries have gained popularity because of the richer fea- tures they provide compared to traditional libraries. As more users begin to use digital libraries, addressing downtimes of these valuable resources has become a high priority. Operating and providing access to digital content to anyone, anytime from any- where in the world, results in a continued rise of administrative overhead for system monitoring and needs continuous human intervention. Given the volume of information and the huge infrastructure of modern libraries, continuous manual system ad- ministration is quite costly and not feasible. In this paper we propose a self healing digital library system as the solution to this problem and present the approach of adding self healing capabilities to an existing digital library project, the Digital Library of India (DLI). We also propose a self healing framework that enables successful reuse of our approach to other architecturally similar digital library systems.

A New Thinking of the Objects Served Relationship Management in Complex System

Take a digital libraries' service system for example, Objects Served Relationship Management (OSRM) in complex systems is proposed firstly as a new concept, and its connotation is explained. The significances and constructions of OSRM are analyzed. Both the fundamental facts and the important natures that the things which are interested by Objects Served (OS) (e.g. publishers and readers) and the server (e.g. digital libraries are the servers of publishers and readers) will not be the same completely although there are a lot of common benefits between OS and servers, are indeed clarified. The valuable information, which should be used by OS and their server, is often hidden behind them. Thus, how to find, manage and control the relationship among OS and their servers is very necessary and important for the common benefits among all of them. (e.g. the three dimensions of OSRM in digital library system and its overall framework are proposed. The different strategies to different cases in the digital library's multidimensional framework are analyzed.)

信息资源管理学科视角下的数据要素研究

[目的/意义]数字经济背景下,信息资源管理学科需要进一步融入到数据要素化市场建设之中,积极建构新的学术增长点。[研究设计/方法]首先分析信息资源管理学科与数据要素的关联逻辑以及学科的角色建构问题,而后介绍信息资源管理学科视域下的若干核心议题,最后对两者融合的未来发展提出思考。[结论/发现]数据要素研究是信息资源管理学科的新领域和新方向,应充分发挥学科特色和优势,有组织地推进数据要素研究与实践。[创新/价值]从信息资源管理学科视域思考数据要素研究,为进一步扩大学科研究视野、拓展学科研究空间提供启示,为数据要素化与数字经济发展中的学科话语建构提供参考。

数字化转型背景下高校图书馆数字基座的构建探索:以复旦大学图书馆为例

高校图书馆数字基座是一种支撑图书馆数字化转型的数字基础设施,其核心结构由数据中心、业务中心、基础服务中心、物联中心和AI服务中心组成,为业务转型和服务创新提供数据能力、通用业务能力和数字技术应用能力的支撑。本文以复旦大学图书馆数字基座的建设和成效为例,探索高校图书馆数字基座的建设思路、策略和方法,提出数字基座的建设需要在数字化转型战略指引下,适度超前规划并完善总体信息技术架构;围绕用户需求,从平台工具、数据资源、运营机制、场景创新、标准规范等方面进行系统性的构建和持续演进。

基于用户关系管理的高校图书馆数字学术服务重塑

在数字学术与“人工智能+”融合发展的背景下,高校图书馆面临满足用户即时性、个性化、精细化需求的挑战。本文采用文献调研方法,梳理了图书馆数字学术服务研究现状,并对42所一流大学建设高校的图书馆进行了网站调研。结果显示,我国高校图书馆数字学术服务目前总体上处于实践探索期,服务内容和服务方式等方面仍有待大幅提升。为应对这些问题,本文提出了基于用户关系管理理论的服务重塑流程,通过识别需求和动机、构建用户画像、服务设计与创新、实施与监督、馆员培训与发展五个阶段的紧密互动,洞察用户的偏好与需求,提供彰显用户主体性和能动性的数字学术服务,进而提升用户的学习与研究质量。

基于业务流程管理的高校图书馆数字学术服务提升路径研究——以某“双一流”大学图书馆为例

[目的/意义]在大数据、人工智能、区块链等信息技术飞速发展的时代背景下,开展数字学术服务成为高校图书馆发展的主要趋势之一。本文以某“双一流”大学图书馆为例,对我国高校图书馆数字学术服务流程进行梳理,归纳有效的服务提升路径。[研究设计/方法]综合运用BPM方法与案例研究法,通过对该大学图书馆业务部门负责人进行半结构化访谈获取研究数据,分析数据库荐购、文献计量、机构知识库、教学培训、参考咨询、查收查引和科技查新的业务流程,并绘制复杂流程的泳道图。通过PPMS方法,从资金维度、人力维度、用户维度、社会维度和创新维度对数字学术服务的业务流程进行了分析评估。[结论/发现]该大学图书馆的数字学术服务存在业务较分散、部分业务环节重复、以“馆藏驱动”为核心动力、以及新兴信息技术引入较为有限的问题。未来可通过架构顶层设计、识别用户需求、设计服务框架、融入服务流程、完善运营评估机制五方面的路径,对数字学术服务的业务流程进行优化提升,改善服务质量。[创新/价值]创新性地使用BPM方法对我国高校图书馆数字学术服务的业务流程进行了深度解析,提出了高校图书馆数字学术服务业务优化路径,对于我国高校图书馆在未来开展和改进本馆的数字学术服务业务具有一定的指导和借鉴意义。

我国档案馆与相关领域参与数字人文异步现象探源

近年来,数字人文成为图情档领域的研究热点。然而,我国档案馆与同为档案领域的我国档案学界、同为档案实践部门的国外档案馆以及同为数字人文基础设施建设机构的我国图书馆在数字人文参与方面存在着冷热不均的异步现象。我国档案学界对数字人文表现出极高的研究兴趣,国外档案馆在数字人文领域的实践进展迅速,我国图书馆在参与数字人文过程中积极作为。反观我国档案馆,无论是在理论还是实践层面,均表现出热情不高和明显滞后的现象。这种不同步现象背后的逻辑值得探究,我国档案馆与档案学界在目标与认知层面的偏差、国内外档案馆在文化与制度方面的冲突,以及我国档案馆与图书馆在体制与职能方面的差异是导致这种现象出现的主要原因。

一级学科更名背景下档案学专业认同的路径建构

随着数智时代的来临,一级学科“图书情报与档案管理”更名为“信息资源管理”,本次更名后档案学将迎来新的机遇,学科内涵和外延将有效拓宽,但也面临着专业特色消失、学科地位弱化等危机。档案学专业学生的数量和质量是学科长久发展的生命线和本质要求,这就要提高档案学专业认同。梳理档案学科的一级学科归属,分析更名后对于提升专业认同的优势条件,提出固本培元——社会认同、守正创新——行业认同、以生为本——学生认同的专业认同路径。

高校图书馆档案管理数字化转型路径研究

在新技术环境下,以人工智能、量子信息、物联网、大数据、区块链等为代表的新一代信息技术不断创新升级,推动了数字经济在全球范围内兴起与发展,而数字化转型已成为助力档案事业高质量发展的重要引擎。因此,高校图书馆应该借助新一代信息技术,通过构建数字化档案资源信息库、构建数字化的交流平台、构建个性化的读者信息库、强化用户档案的数字化等措施,加强高校图书馆数字化档案的建设与管理,提升高校图书馆档案资源的服务质量和档案信息资源的利用率,推进高校图书馆数字化转型发展的进程。

业务管理视角下图书馆数字资源建设的优化策略研究——基于宿迁学院图书馆的实践分析

数字资源建设业务已经成为图书馆各项工作的重点之一,对其进行优化策略研究具有现实意义。但相关研究偏重理论,缺乏实践活动支撑。文章基于对优化策略的外部环境和内部需求的分析,利用B/S架构和数据库技术,提炼业务行为中的关联要素,并通过代码复现业务流程的内在逻辑,在宿迁学院图书馆取得了良好效益,验证了优化策略的可行性。

多元协同视域下智慧图书馆数字资源协同管理体系的构建

在信息技术快速发展的时代背景下,数字资源已成为图书馆重要的资源形态。面对海量的数字资源,如何进行高效地管理,成为图书馆管理人员面临的重要问题。为保障数字资源管理的高效性,文中以多元协同理念为基础,构建了智慧图书馆数字资源协同管理体系。协同理论的优势在于能从整体的视角对问题及其原因进行分析,从而根据实际情况探讨问题的解决对策。

发展新质生产力的信息资源管理学科回应与思考

作为高级化的生产力,新质生产力(New Quality Productive Forces)以科技创新为引领、战略性新兴产业和未来产业为主要载体,依靠创新驱动实现了符合高质量发展要求的生产力的跃升,也是数字时代更具融合性、更体现新内涵的生产力。作为新时代经济发展的重要引擎,其内涵特征、发展路径、机遇与挑战等问题值得进一步探讨。为此本刊邀请了7位专家组织了本次笔谈。1)新质生产力与高质量数据资源建设的逻辑与路径:深入探讨了高质量数据资源建设的时代背景与内涵特征,分析了高质量数据资源与新质生产力发展之间的相互促进的内在逻辑。提出高质量数据资源建设需践行创新、协同、开放、可信和可持续的建设理念,遵循观念创新、模式创新、结构创新和技术创新的建设策略,从而全面提升数据资源管理和利用效率并推动新质生产力发展。2)数据要素赋能新质生产力的发展:数据要素与新质生产力之间呈现出深刻的辩证关系,在相辅相成的螺旋式上升中加速开拓经济社会发展新局面。揭示了数据要素赋能新型优质生产能力及其要素发展的主要路径与关键保障,指出应以人机协同、普惠共享、绿色智能为目标拓展新质生产能力与生产要素,推动经济社会可持续发展。3)推进新质生产力视域下的数据确权:数据从技术、要素与产业维度都能作用于新质生产力,加快推进新质生产力的形成。提出发挥数据要素对新质生产力乘数效应会涉及众多维度、层面及阶段,其中极为重要且基础的则是如何对数据进行确权。总结出构建契合数据特征及新质生产力发展规律的财产权理论、加快厘清数据确权的类型及范围、完善数据确权配套制度等加快推进新质生产力的举措。4)以中国式数字化助力中国式现代化行稳致远:加快推动中国式数字化,既是实现中国式现代化的必由之路,又是新形势下充分释放新质生产力、筑牢我国非对称竞争优势的核心抓手。提出了在我国数字化、信息化进程中,信息资源管理行业发挥着至关重要的作用,承担着数字化转型的重要责任。5)新质生产力视域下公共图书馆的价值与使命:面对社会深刻的数智化转型,公共图书馆需要进一步发挥在数字经济领域赋能于民众的潜能,使其在新质生产力发展中发挥积极作用。提出公共图书馆应积极主动地成为数据市场化的积极参与者,促进数据要素的有效利用和资源配置的高效性,并通过开放获取和数字化服务使其更为开放。6)新质生产力视域下大学图书馆的智慧化变革:作为推动科教兴国的重要力量,大学图书馆更应着力于如何有效支持科技创新和人才培养以推动新质生产力发展。阐述了大学图书馆对于新质生产力的3个关键词的理解,分析了大学图书馆发展新质生产力的关键“新”技术环境及其适用性分析,并提出重新认识和实现图书馆智慧化是发展新质生产力的重要抓手。7)为加快发展新质生产力提供信息资源管理学科支撑:从信息资源管理学科视角分析了新质生产力理念兴起下学科“有所为”的诸多方面,包括理论体系、信息资源保障、信息分析与咨询、场景打造、知识科普与公民素养培育等。与新质生产力相关的学术评价、信息政策、知识产权、数字消费行为等方向的内容也是学科需要关注的重要方向。

数字化背景下医院图书馆服务管理模式优化分析

[目的/意义]医院图书馆作为医院的重要组成部分,为医院的临床实践、教学科研甚至行政管理工作提供信息服务,是医院的信息资源保障部门,优化医院图书馆的服务管理模式对医院主体的长期战略发展具有重大意义。[方法/过程]阐述医院图书馆的特殊性,分析医院图书馆现有服务管理模式存在的问题,探究在数字化背景下医院图书馆服务管理模式优化策略。[结果/结论]提出加强医院整体系统的数字化基础建设,提升医院图书馆数字化管理水平;建立标准化的管理制度,保障信息服务系统高效运行;转变服务理念,构建精准用户画像;提高人员信息素质水平,提升服务管理质量等对策。

计算机自动注解技术在图书馆社会化阅读中的运用探讨

随着移动通信时代的到来,越来越多网络社交工具的出现改变了人们的生活方式,将传统的阅读与时髦的社交结合到一起成为人们关注的焦点。分析了数字化阅读的发展现状和发展模式,提出图书馆数字化阅读存在的不足和应对举措,进而引入计算机自动注解技术,通过该技术在数字化阅读领域的运用示例,提出该技术在图书馆的运用愿景。