Exploring the Three-dimensional Framework of Knowledge Service in the field of Library and Information Science(LIS)

The evolution of the society and economy has stimulated the development of Knowledge Service(KS), making it an indispensable solution to address future challenges facing libraries and information institutions. However at present, academic research on knowledge service is falling short and its definition is far from clear and complete. As such,this article proposes the Three-dimensional Framework Knowledge Service(TdFKS) for libraries and information institutions based on the knowledge value chain model. By making reliability analysis and mean value analysis of a questionnaire survey result, the article clarifies the structure of the three-dimensional framework and verifies the rationality of the TdFKS.

Sports Education Library Information Services

Library website,is the first window for readers to understand library information services.Sports Education academy library fully take advantage of homepage,combine open access resource searched with the library collections,after targeted collection,selection,sorting,processing,clustering or reorganization,establish a navigation system of open access resource of physical Sports Education.

The Role of Library and Information Science Education in the Development of Community Health Information Services for People Living with HIV/AIDS: Perspectives of Directors and Managers of Public Libraries

This article identifies the role of library and information science (LIS) education in the development of community health information services for people living with HIV/AIDS (PLWHA). Preliminary findings are presented from semi- structured qualitative interviews that were conducted with eleven directors and managers of local branches in the Knox County Public Library (KCPL) System that is located in the East Tennessee region in the United States. Select feedback reported by research participants is summarized in the article about strategies in LIS education that can help local public librarians and others in their efforts to become more responsive information providers to PLWHA. Research findings help better understand the issues and concerns regarding the development of digital and non-digital health information services for PLWHA in local public library institutions.

Research on the One-Stop Information Service Model for University Library

Following the advent of and continuous progress of technology,computer network and information management have gradually being incorporated into the daily operation and management of university libraries all around the world.The service system of university libraries has also transformed from the conventional reference consulting model into a knowledge-based service model.This transformation has improved the professionalism and individualism of university libraries.Therefore,establishing a competent one-stop information service model has significant and important values.In this work,we analyzed the basic functionalities and the feasibility of one-stop information service model for university libraries.We also discussed in details the construction methodology for different modes,for reference only.

The college students' response to customized information services based on Library2.0 technologies at universities in Nanjing

Through a questionnaire survey of students’ response from 6 universities in Nanjing, this paper aims to determine their varying degrees of satisfaction about the customized information service based on Library2.0 technologies. In so doing, the authors carefully examined the data collected from the returned questionnaires about such key issues as the students’ perceptions about the customized information service via a Library2.0platform, self-initiated use experience of such a mechanism, their achieved information searching results vis-à-vis their expectations, etc. In addition, the authors also made a comparative study between information providers(i.e. librarians) and information consumers(i.e. students) at Chinese and American academic libraries.

Adjusting the information service strategies according to users' requirements—A survey of the library users' information requirements in the four library systems of Zhejiang province

Based on a survey of the circumstances of the information requirements in social science from more than 3,800 library users in 48 libraries of the four major library systems in Zhejiang Province,this paper analyzes the present main characteristics of the users' requirements to the social science document information and puts forward some proposals for adjusting the document information service strategies for the library and information institutions.

A New Start for the Library and Information Services at CAS

The new modern library of Chinese Academy of Sciences (CAS), situated in the central area of Science Town in Zhongguancun, Beijing, has just been put into operation. As the largest specialized library in China, the library has become one of paradises for China' s avid readers,offering a central repository and global gateway for the collection and dissemination of scientific and technical information.……

New Measures of Chinese University Library Knowledge Service under the Cloudization Background

This article mainly explores and analyzes the application of network broadcast in the lecture service of university library under the cloudization background. By using the online survey method to investigate the lectures in some universities, it introduces the classification and characteristics of the network broadcast and obtains the advantage of network broadcast applied to lecture training through making contrast between the means of network multimedia. The result shows that the introduction of network broadcast can realize more customized, virtual and specialized lecture services, and facilitate the transformation of university library services in the digital era.

Activity-Based Costing of Library Services in Universities——A Case Study of a Private University

An organization’s costing system is a system that helps the management with the strategy planning while the system plays an important role in providing accurate cost information about the products and customers.In other words,the costing management system is important to provide timely and quality information to help managers in their decision-making process.Producing quality graduates is the main objective of any university and the cost of quality or the cost of poor quality is one that is often difficult to measure in higher education.This can be partly attributed to the fact that most accounting systems are not structured to capture important cost-of-quality information.In order to succeed,many organizations tend to shift from conventional or traditional costing system to Activity-based costing(ABC).ABC provides both higher education administrators and policymakers with better information on which to base decisions.The use of multiple cost pools and drivers under ABC leads to more detailed and accurate product costing than that provided by traditional cost systems.This paper attempts to investigate the possibilities and limitations of implementing ABC in universities.More specifically the study makes use of the case study method to illustrate the implementation of activity-based costing of library services in a private university in the Kingdom of Bahrain.The research methodology of the case study is a combination of both descriptive and quantitative analyses.The study identified six categories of cost pools which are related to the activities of the library as well as 17 relevant cost drivers.Accordingly,ABC should lead to a better understanding of what drives costs and,by extension,what changes are necessary to reduce costs.Unnecessary activities that do not add value to services can be identified and eliminated.Further ABC is feasible in an academic library and that much can be gained from the process of analyzing activities.However,more work needs to be done in terms of designing accounting and other information systems to capture cost and activity transaction data in a more routine and disaggregated form for ABC analysis.

A study of subject-focused liaison services to its academic constituents under an IC^2 conceptualized program at Shanghai Jiao Tong University Library

This paper stipulates that the subject-based library liaison service to a university's teaching and research programs with certain embedded distinctive features should become the mainstream modus operandi of its library service. It takes the innovative service program based on an IC2 conceptualized program at Shanghai Jiao Tong University Library(thereafter abbreviated as SJTUL) as a concrete example to elucidate the merit of such an endeavor. Specifically, this paper discusses the particular development background, overall objectives and service contents of the IC2 motivated program at SJTUL. By presenting a detailed account of some of the key measures, major achievements and also possible future directions of library service development under the guiding principles of SJTUL's IC2 program, these authors hope that its innovative library practice may serve as a reference for other academic librarians to gain some inspirations for their own parallel service innovations or refinement focused on subject-oriented library liaison service to their constituents and parent institution's curricula and research projects.

Establishing an academic digital library& information system in China: The case of CADLIS

China Academic Digital Library & Information System(CADLIS) was established as a public service system in 1996. Its mission is to improve the resource sharing for China's higher education. The framework of CADLIS is constructed to allow easy interconnection and interoperability. This paper presents an introduction to the portal,academic resources, bibliographic system, service network, digital library technical platform,standards and criteria of CADLIS as well.

A survey of public needs for digital information service in libraries and museums

Purpose:The purpose of the research is to investigate public needs for digital information service in the Chinese libraries and museums and seek ways to help these public service institutions improve their service to meet user needs.Design/methodology/approach:An online questionnaire survey was used to study the publicneeds for digital information service provided by libraries and museums.A total of 474 valid questionnaires were retrieved for analysis.Findings:The primary purpose of using the digital library and museum service was for knowledge acquisition,followed by work or class assignment and leisure and entertainment.Users need one-stop information service that provides information and service in a more integrated form and allows cross-database searching as well.Research limitations:A majority of the respondents were young and middle-aged people who often use the Internet.We would need to increase our sample size and include different groups of users such as children and retirees to make the sample more representative.Practical implications:Libraries and museums should collaborate to provide the users with one-stop digital information service.Meanwhile,the research can serve as a reference source for the future studies of digital library and museum service.Originality/value:Few studies were published on the public needs for digital library and museum service in China.This study bridges the gap and contributes to our understanding of the Chinese users’ needs for digital information service in libraries and museums.

Information service of special libraries in China:Current status and prospect

The article firstly summarizes the structure and development of special libraries in China.Then,the best practices of the documentation,information and consulting services of the Chinese special libraries in the digital and networking environment are provided.It finally explores the approaches for the special libraries to offer new professional services in order to meet the needs for knowledge-based services.

CALIS service framework and its implementation

In relation to the service strategies, service systems, and service items provided by CALIS, this paper introduced the service architecture of China Academic Library and Information System(CALIS). Based on this, the authors analyzed several services of CALIS, such as online union cataloging service, cooperative purchasing service, western journal current contents service, and interlibrary loan and document delivery services, as well as their effectiveness. In addition, future CALIS service strategies are also discussed in this paper.

A survey of public needs for government information service in libraries

Purpose:This paper describes a comprehensive user survey carried out in China to investigate public needs for government information service in libraries.It is expected to provide insights into the ways to help public libraries meet the user needs.Design/methodology/approach:The paper is founded on a survey among library users,librarians and non-library users.Paper questionnaires were distributed in the National Library of China and 32 provincial public libraries in China and electronic questionnaires were sent to non-library users.A total of 909 valid questionnaires were collected.Findings:A lot of attention is paid to policies,laws and regulations relating to common people’s work and lives such as science,technology,education,culture,finance,market supervision,health care,sports,urban construction and environment protection.A wide variety of government information resources is needed and information delivered to users shall be accurate and timely.Internet has become the main means of accessing government information and mobile phones the preferred Web access channel,while printed materials are considered important information sources.Users need assistance and training in the use of library information resources and services.Research limitations:The sample was limited to respondents from provincial-level public libraries,but city and county-level library users were not included.Practical implications:The survey results are beneficial for the Chinese public libraries to design service programs and improve their services.Originality/value:The paper is one of the comprehensive surveys on public needs for government information service in the Chinese libraries and some of die findings will be of wider interest for other libraries.

基于SNS的图书馆My Library个性化信息服务研究

个性化信息服务是图书馆信息服务体系的有机组成和发展方向,My Library则是图书馆个性化信息服务的最佳实践。基于My Library个性化信息服务现状及存在问题的分析,认为融入SNS构建的思想与元素,能更好地实践个性化信息服务理念、信息资源和服务的有机整合及用户间知识信息的有效交流和协作。文章提出了My Library个性化信息服务系统前台功能模块和后台保障条件。

Living Library与图书馆知识服务创新

Living Library是近些年来国内外图书馆界兴起的一种全新的服务方式。Living Library具有主动创新和协作沟通功能,而图书馆可以为Living Library项目的长期开展提供最大保障,所以Living Library项目具有融入高校图书馆知识服务的优势。Living Library通过创建新型信息共享空间、创建独具特色的服务文化和创建面对面的学科服务模式实现图书馆知识服务创新。但国内图书馆在推动Living Library活动时要注意结合实际、循序渐进及讲求服务细化等。

Living Library及其在中国的发展

简要介绍了Living Library产生的背景与发展,结合国内开展Living Library活动的实际情况和特点,提出了拓展活动领域、加强资源建设、规范和完善借阅制度、重视读者的需求与评价等开展Living Library活动的建议。

基于Web Service的数字图书馆定题服务集成

面对用户信息需求的多样性及信息资源分布的广泛性,数字图书馆在为用户提供各项服务时,除了利用本馆的资源外,还需要充分利用馆外资源和服务。WebService为面向网络的分布式应用集成提供了强有力的支持,数字图书馆在开展定题服务时引入这种集成技术,通过将各种资源和服务进行有机整合,可以实现更加强大的功能,从而为用户提供更加完善的服务。