This article identifies the role of library and information science (LIS) education in the development of community health information services for people living with HIV/AIDS (PLWHA). Preliminary findings are present...This article identifies the role of library and information science (LIS) education in the development of community health information services for people living with HIV/AIDS (PLWHA). Preliminary findings are presented from semi- structured qualitative interviews that were conducted with eleven directors and managers of local branches in the Knox County Public Library (KCPL) System that is located in the East Tennessee region in the United States. Select feedback reported by research participants is summarized in the article about strategies in LIS education that can help local public librarians and others in their efforts to become more responsive information providers to PLWHA. Research findings help better understand the issues and concerns regarding the development of digital and non-digital health information services for PLWHA in local public library institutions.展开更多
This article proposes a framework, called BP-M* which includes: 1) a methodology to analyze, engineer, restructure and implement business processes, and 2) a process model that extends the process diagram with the spe...This article proposes a framework, called BP-M* which includes: 1) a methodology to analyze, engineer, restructure and implement business processes, and 2) a process model that extends the process diagram with the specification of resources that execute the process activities, allocation policies, schedules, times of activities, management of queues in input to the activities and workloads so that the same model can be simulated by a discrete event simulator. The BP-M* framework has been applied to a real case study, a public Contact Center which provides different typologies of answers to users’ requests. The simulation allows to study different system operating scenarios (“What-If” analysis) providing useful information for analysts to evaluate restructuring actions.展开更多
It is increasingly found that medical investment is not the only effective means to improve the national health level. The basic public health service, which is dominated by disease control and prevention, is paid mor...It is increasingly found that medical investment is not the only effective means to improve the national health level. The basic public health service, which is dominated by disease control and prevention, is paid more and more attention.This paper analyzes the relationship between the migrant population and the population of the city＇s household registration to the basic public health service. Access to basic public health services and satisfaction of the system, analysis of the factors affecting the satisfaction of the basic public health services in Shanghai revealed the problems and causes of development. Finally, putting forward the concrete countermeasures and suggestions for perfecting and improving the basic public health service in Shanghai.展开更多
Background： Nowadays obesity is the world＇s common disease. Bariatric surgery is the only therapy that providessignificant cost savings within Public Health Service, but the lack of diagnostic paths universally acce...Background： Nowadays obesity is the world＇s common disease. Bariatric surgery is the only therapy that providessignificant cost savings within Public Health Service, but the lack of diagnostic paths universally accepted causes enormous waste ofresources and disruptions. Service Mapping is the ideal methodology to describe work＇s organization and to plan a new service model.Methods： The Service Mapping has been used to represent the actual state of the bariatric surgery service and starting from the criticalaspects found, we have developed a desirable state of the service. Results： Experience-based design has given centrality to thebeneficiary, making the bariatric service sensitive to patient＇s needs and expectations. The micro-organization of work has improvedprofessionals＇ integration, avoiding the creation of new operational entities or additional costs. The service has been simplified both forclinicians and hospital managers. The strategic repositioning of the dietician and general practitioner＇s recognition within the bariatricpath allowed us to achieve better clinical outcomes. Conclusions： Service Mapping has highlighted clinicians＇ difficulties in providingthe service, emphasizing the importance of the beneficiary. The iconic representation is a powerful explicit framework, fundamental formanagement purposes, to understand the role of every subject involved in the service, to rationalize work＇s organization, and integratehealthcare activities.展开更多
背景2型糖尿病是危害我国人群健康的重大公共卫生问题,糖尿病前期人群是庞大的糖尿病后备军,对其进行适当干预可以预防或延缓糖尿病,但现阶段社区健康管理效果不佳。目的了解糖尿病前期社区健康管理实践中存在的问题及其影响因素,提出...背景2型糖尿病是危害我国人群健康的重大公共卫生问题,糖尿病前期人群是庞大的糖尿病后备军,对其进行适当干预可以预防或延缓糖尿病,但现阶段社区健康管理效果不佳。目的了解糖尿病前期社区健康管理实践中存在的问题及其影响因素,提出系统且可操作的糖尿病前期健康管理措施及相关策略建议。方法于2023年3—4月系统检索中国知网、万方数据知识服务平台、维普网、PubMed、Web of Science数据库中与糖尿病前期社区健康管理相关的文献,并基于多方视角于2023年4—5月在上海市社区、医院、疾病预防控制中心对20名社区卫生服务中心工作人员、卫生行政人员、临床内分泌科医生、疾病预防控制中心健康管理工作人员、糖尿病患者或前期人群及其家属、存在糖尿病危险因素者进行糖尿病前期社区健康管理现状、有关态度及看法等观点、服务接受程度等问题的访谈,基于文献和访谈形成的问题集进行鱼骨图分析,梳理糖尿病前期社区健康管理相关问题之间的层次并绘制鱼骨图。结果最终纳入14篇相关文献,总结基于文献和访谈归纳出的22条当前糖尿病前期社区健康管理所存在的问题,得出患者方面、干预范围、服务能力和信息系统4个方面的问题,并提出疾病风险认知水平、自我管理技能水平、经费预算、工作经验、工作量、服务可及性、电子健康档案建设水平和信息共享范围8个影响因素。结论糖尿病前期人群是社区健康管理的重要对象,政策变迁过程反映出对糖尿病前期人群的重视加强,但多方证据证明其目前仍是薄弱环节。针对当前实践中存在的问题,需提高社区卫生服务人员相关专业知识技能等管理能力,基于医联体建设优化信息系统平台,进一步形成集筛查、管理、干预于一体的更具可行性的连续性糖尿病前期健康管理模式。展开更多
文摘This article identifies the role of library and information science (LIS) education in the development of community health information services for people living with HIV/AIDS (PLWHA). Preliminary findings are presented from semi- structured qualitative interviews that were conducted with eleven directors and managers of local branches in the Knox County Public Library (KCPL) System that is located in the East Tennessee region in the United States. Select feedback reported by research participants is summarized in the article about strategies in LIS education that can help local public librarians and others in their efforts to become more responsive information providers to PLWHA. Research findings help better understand the issues and concerns regarding the development of digital and non-digital health information services for PLWHA in local public library institutions.
文摘This article proposes a framework, called BP-M* which includes: 1) a methodology to analyze, engineer, restructure and implement business processes, and 2) a process model that extends the process diagram with the specification of resources that execute the process activities, allocation policies, schedules, times of activities, management of queues in input to the activities and workloads so that the same model can be simulated by a discrete event simulator. The BP-M* framework has been applied to a real case study, a public Contact Center which provides different typologies of answers to users’ requests. The simulation allows to study different system operating scenarios (“What-If” analysis) providing useful information for analysts to evaluate restructuring actions.
文摘It is increasingly found that medical investment is not the only effective means to improve the national health level. The basic public health service, which is dominated by disease control and prevention, is paid more and more attention.This paper analyzes the relationship between the migrant population and the population of the city＇s household registration to the basic public health service. Access to basic public health services and satisfaction of the system, analysis of the factors affecting the satisfaction of the basic public health services in Shanghai revealed the problems and causes of development. Finally, putting forward the concrete countermeasures and suggestions for perfecting and improving the basic public health service in Shanghai.
文摘Background： Nowadays obesity is the world＇s common disease. Bariatric surgery is the only therapy that providessignificant cost savings within Public Health Service, but the lack of diagnostic paths universally accepted causes enormous waste ofresources and disruptions. Service Mapping is the ideal methodology to describe work＇s organization and to plan a new service model.Methods： The Service Mapping has been used to represent the actual state of the bariatric surgery service and starting from the criticalaspects found, we have developed a desirable state of the service. Results： Experience-based design has given centrality to thebeneficiary, making the bariatric service sensitive to patient＇s needs and expectations. The micro-organization of work has improvedprofessionals＇ integration, avoiding the creation of new operational entities or additional costs. The service has been simplified both forclinicians and hospital managers. The strategic repositioning of the dietician and general practitioner＇s recognition within the bariatricpath allowed us to achieve better clinical outcomes. Conclusions： Service Mapping has highlighted clinicians＇ difficulties in providingthe service, emphasizing the importance of the beneficiary. The iconic representation is a powerful explicit framework, fundamental formanagement purposes, to understand the role of every subject involved in the service, to rationalize work＇s organization, and integratehealthcare activities.
文摘背景2型糖尿病是危害我国人群健康的重大公共卫生问题,糖尿病前期人群是庞大的糖尿病后备军,对其进行适当干预可以预防或延缓糖尿病,但现阶段社区健康管理效果不佳。目的了解糖尿病前期社区健康管理实践中存在的问题及其影响因素,提出系统且可操作的糖尿病前期健康管理措施及相关策略建议。方法于2023年3—4月系统检索中国知网、万方数据知识服务平台、维普网、PubMed、Web of Science数据库中与糖尿病前期社区健康管理相关的文献,并基于多方视角于2023年4—5月在上海市社区、医院、疾病预防控制中心对20名社区卫生服务中心工作人员、卫生行政人员、临床内分泌科医生、疾病预防控制中心健康管理工作人员、糖尿病患者或前期人群及其家属、存在糖尿病危险因素者进行糖尿病前期社区健康管理现状、有关态度及看法等观点、服务接受程度等问题的访谈,基于文献和访谈形成的问题集进行鱼骨图分析,梳理糖尿病前期社区健康管理相关问题之间的层次并绘制鱼骨图。结果最终纳入14篇相关文献,总结基于文献和访谈归纳出的22条当前糖尿病前期社区健康管理所存在的问题,得出患者方面、干预范围、服务能力和信息系统4个方面的问题,并提出疾病风险认知水平、自我管理技能水平、经费预算、工作经验、工作量、服务可及性、电子健康档案建设水平和信息共享范围8个影响因素。结论糖尿病前期人群是社区健康管理的重要对象,政策变迁过程反映出对糖尿病前期人群的重视加强,但多方证据证明其目前仍是薄弱环节。针对当前实践中存在的问题,需提高社区卫生服务人员相关专业知识技能等管理能力,基于医联体建设优化信息系统平台,进一步形成集筛查、管理、干预于一体的更具可行性的连续性糖尿病前期健康管理模式。
