Integrating Project Management, Software Development, and Knowledge Management Models: A Case Study in a Public ICT Services Organization

In project-based organizations knowledge is a critical resource used to develop and deliver products and services with a high level of quality. Therefore, a systematic and sustainable process is necessary to coordinate knowledge management, project management and product lifecycle. This scenario predominates in companies focused on the creation and maintenance of information systems. This article presents an exploratory study based on a framework that integrates cognitive, managerial, and operational processes in a public Brazilian organization that provides services in the area of information and communications technology, focusing on the construction and maintenance of information systems. Those processes are operationalized by three management models considering knowledge, project, and software development processes. Our proposal aims to understand the relationships between those three management models and their influence on the software development process in the organization under study. Our premise is based on the principle that cognitive management, project management, and software development management must be integrated to fulfill the demands of product development and service provision. The research data was composed of registers of working hours spent on software development and maintenance projects involving 244 people allocated to 5064 projects in the period from 2007 to 2013. The study resulted in the identification of the relationships among the three management models adopted by the organization, with emphasis on knowledge management activities, which were not directly identified, making it difficult to account for and measure them. We established a set of activities connected to each one of the knowledge management model phases. Since those activities were not visible before, our approach contributed to build a systematic process to register and relate activities linked to the dimensions of cognitive processes, project management, and software construction.

HV Process Model of Software Development

Software Development Life Cycle (SDLC) is one of the major ingredients for the development of efficient software systems within a time frame and low-cost involvement. From the literature, it is evident that there are various kinds of process models that are used by the software industries for the development of small, medium and long-term software projects, but many of them do not cover risk management. It is quite obvious that the improper selection of the software development process model leads to failure of the software products as it is time bound activity. In the present work, a new software development process model is proposed which covers the risks at any stage of the development of the software product. The model is named a Hemant-Vipin (HV) process model and may be helpful for the software industries for development of the efficient software products and timely delivery at the end of the client. The efficiency of the HV process model is observed by considering various kinds of factors like requirement clarity, user feedback, change agility, predictability, risk identification, practical implementation, customer satisfaction, incremental development, use of ready-made components, quick design, resource organization and many more and found through a case study that the presented approach covers many of parameters in comparison of the existing process models. .

Threshold-Based Software-Defined Networking(SDN)Solution for Healthcare Systems against Intrusion Attacks

The healthcare sector holds valuable and sensitive data.The amount of this data and the need to handle,exchange,and protect it,has been increasing at a fast pace.Due to their nature,software-defined networks(SDNs)are widely used in healthcare systems,as they ensure effective resource utilization,safety,great network management,and monitoring.In this sector,due to the value of thedata,SDNs faceamajor challengeposed byawide range of attacks,such as distributed denial of service(DDoS)and probe attacks.These attacks reduce network performance,causing the degradation of different key performance indicators(KPIs)or,in the worst cases,a network failure which can threaten human lives.This can be significant,especially with the current expansion of portable healthcare that supports mobile and wireless devices for what is called mobile health,or m-health.In this study,we examine the effectiveness of using SDNs for defense against DDoS,as well as their effects on different network KPIs under various scenarios.We propose a threshold-based DDoS classifier(TBDC)technique to classify DDoS attacks in healthcare SDNs,aiming to block traffic considered a hazard in the form of a DDoS attack.We then evaluate the accuracy and performance of the proposed TBDC approach.Our technique shows outstanding performance,increasing the mean throughput by 190.3%,reducing the mean delay by 95%,and reducing packet loss by 99.7%relative to normal,with DDoS attack traffic.

Security Monitoring and Management for the Network Services in the Orchestration of SDN-NFV Environment Using Machine Learning Techniques

Software Defined Network(SDN)and Network Function Virtualization(NFV)technology promote several benefits to network operators,including reduced maintenance costs,increased network operational performance,simplified network lifecycle,and policies management.Network vulnerabilities try to modify services provided by Network Function Virtualization MANagement and Orchestration(NFV MANO),and malicious attacks in different scenarios disrupt the NFV Orchestrator(NFVO)and Virtualized Infrastructure Manager(VIM)lifecycle management related to network services or individual Virtualized Network Function(VNF).This paper proposes an anomaly detection mechanism that monitors threats in NFV MANO and manages promptly and adaptively to implement and handle security functions in order to enhance the quality of experience for end users.An anomaly detector investigates these identified risks and provides secure network services.It enables virtual network security functions and identifies anomalies in Kubernetes(a cloud-based platform).For training and testing purpose of the proposed approach,an intrusion-containing dataset is used that hold multiple malicious activities like a Smurf,Neptune,Teardrop,Pod,Land,IPsweep,etc.,categorized as Probing(Prob),Denial of Service(DoS),User to Root(U2R),and Remote to User(R2L)attacks.An anomaly detector is anticipated with the capabilities of a Machine Learning(ML)technique,making use of supervised learning techniques like Logistic Regression(LR),Support Vector Machine(SVM),Random Forest(RF),Naïve Bayes(NB),and Extreme Gradient Boosting(XGBoost).The proposed framework has been evaluated by deploying the identified ML algorithm on a Jupyter notebook in Kubeflow to simulate Kubernetes for validation purposes.RF classifier has shown better outcomes(99.90%accuracy)than other classifiers in detecting anomalies/intrusions in the containerized environment.

Recommender System for Configuration Management Process of Entrepreneurial Software Designing Firms

The rapid growth in software demand incentivizes software development organizations to develop exclusive software for their customers worldwide.This problem is addressed by the software development industry by software product line(SPL)practices that employ feature models.However,optimal feature selection based on user requirements is a challenging task.Thus,there is a requirement to resolve the challenges of software development,to increase satisfaction and maintain high product quality,for massive customer needs within limited resources.In this work,we propose a recommender system for the development team and clients to increase productivity and quality by utilizing historical information and prior experiences of similar developers and clients.The proposed system recommends features with their estimated cost concerning new software requirements,from all over the globe according to similar developers’and clients’needs and preferences.The system guides and facilitates the development team by suggesting a list of features,code snippets,libraries,cheat sheets of programming languages,and coding references from a cloud-based knowledge management repository.Similarly,a list of features is suggested to the client according to their needs and preferences.The experimental results revealed that the proposed recommender system is feasible and effective,providing better recommendations to developers and clients.It provides proper and reasonably well-estimated costs to perform development tasks effectively as well as increase the client’s satisfaction level.The results indicate that there is an increase in productivity,performance,and quality of products and a reduction in effort,complexity,and system failure.Therefore,our proposed system facilitates developers and clients during development by providing better recommendations in terms of solutions and anticipated costs.Thus,the increase in productivity and satisfaction level maximizes the benefits and usability of SPL in the modern era of technology.

Optimizing Bidders Selection of Multi-Round Procurement Problem in Software Project Management Using Parallel Max-Min Ant System Algorithm

This paper presents a Game-theoretic optimization via Parallel Min-Max Ant System(PMMAS)algorithm is used in practice to determine the Nash equilibrium value to resolve the confusion in choosing appropriate bidders of multi-round procurement problem in software project management.To this end,we introduce an approach that proposes:(i)A Game-theoretic model of multiround procurement problem(ii)A Nash equilibrium strategy corresponds to multi-round strategy bid(iii)An application of PSO for the determination of global Nash equilibrium.The balance point in Nash Equilibrium can help to maintain a sustainable structure not only in terms of project management but also in terms of future cooperation.As an alternative of procuring entities subjectively,a methodology to support decision making has been studied using Nash equilibrium to create a balance point on benefit in procurement where buyers and suppliers need multiple rounds of bidding.Our goal focus on the balance point in Nash Equilibrium to optimizing bidder selection in multi-round procurement which is the most beneficial for both investors and selected tenderers.Our PMMAS algorithm is implemented based on MPI(message passing interface)to find the approximate optimal solution for the question of how to choose bidders and ensure a path for a win-win relationship of all participants in the procurement process.We also evaluate the speedup ratio and parallel efficiency between our algorithm and other proposed algorithms.As the experiment results,the high feasibility and effectiveness of the PMMAS algorithm are verified.

Autonomic QoS Management Mechanism in Software Defined Network

With the increase of network complexity,the flexibility of network control and management becomes a nontrivial problem.Both Software Defined Network(SDN) and Autonomic Network technologies are sophisticated technologies for the network control and management.These two technologies could be combined together to construct a software defined self-managing solution for the future network.An autonomic QoS management mechanism in Software Defined Network(AQSDN) is proposed in this paper.In AQSDN,the various QoS features can be configured autonomically in an OpenFlow switch through extending the OpenFlow and OF-Config protocols.Based on AQSDN,a novel packet context-aware QoS model(PCaQoS) is also introduced for improving the network QoS.PCaQoS takes packet context into account when packet is marked and managed into forwarding queues.The implementation of a video application's prototype which evaluates the self-configuration feature of the AQSDN and the enhancement ability of the PCaQoS is presented in order to validate this design.

Softw are Maintainability Evaluation Based on Software Configuration Management Data

As one of the most important attributes of software quality, software maintainability has been widely recognized.However,the existing maintainability evaluation methods are mostly based on subjectively judgment. Thus it is inapplicable or unbelievable. To evaluate software maintainability objectively,the software configuration management( SCM) data are collected to establish a maintainability model. Based on the hidden Markov chain( HMC), a three-state maintainability estimation model is constructed. To validate the feasibility of the model,a real software example of software maintenance activity is given and the result from the example shows the effectiveness of the proposed method.

A Comprehensive Software Project Management Framework

Project management is vital for software project success. Project Management Body of Knowledge (PMBOK), CMMI for Development (CMMI-DEV), and other software project management models and practices established to assist software organizations, each of these models offers diverse focal points. Combined effective software project management practices remain a challenge to software organizations. In striving to raise the likelihood of software project success, this paper introduces a framework for software project management effectiveness which integrated a set of software project management practices based on the PMBOK guide processes, CMMI-DEV processes, and management areas that influence a software project. The proposed framework called 4PTRB which includes people, process, product, project, technology, risk, and business management areas. The 4PTRB software project management framework provides a whole comprehensive view to help software project managers to improve their project management effectiveness. The framework is validated by conducting a web-based survey of software professional practitioners around the world. A statistical analysis of twenty software projects has been conducted as a case study thereafter, spanning small to large development projects. The consistency of the case study and survey results shows the power of the 4PTRB framework as an inclusive software project management framework.

The Design and Improvement of a Software Project Management System Based on CMMI

The paper researched and analyzed the characteristics, deficiencies and reasons of a management system of a software enterprise project to design a software project management system based on CMMI 1.2, thus helping the enterprise to improve development and management efficiency of software project and reduce the risks and costs on project devel- opment. It studied CMMI model version 1.3 which is recently released by SEI, analyzed its characteristics and told the difference between version 1.2 and version 1.3. In addition, an improvement proposal and a solution of the software project management system were given from multiple perspectives.

Application of Capability Maturity Model Integration to Innovation Management for Software and Service Companies

To look through innovation management in small project-based firms, such as software engineering companies, which are service firms that conduct projects for their clients, capability maturity model integration （CMMI） is introduced. It is a process improvement approach that provides organizations with the essential elements of effective processes. Taking ABC Software Company as an example, the performances before and after the introduction of CMMI in the firm were compared. The results indicated that after two years of application, the productivity increased 92%, and the ability of detecting errors improved 26.45% ; while the rate of faults and the cost of software development dropped 12.45% and 77.55%, respectively. To conclude, small project-based firms benefit a lot if they take CMMI into their process of innovation management, particularly for those R＆D firms, since the implementation of CMMI leads them to a promising future with higher efficiency and better effects.

Software Development for the Management of CAD Drawings

A software for the management of computer aided design（CAD） drawings was developed. It can be used to classify and register information including geometric features of the drawings, and to search appropriate reference drawings matching the given conditions of a new design. The thumbnails of the drawings can be displayed in an order of preference and can be used to zoom and access the PDF file or CAD data of a selected drawing. The thumbnails and the data structure are two key elements of the software.

Role of Software Reliability Models in Performance Improvement and Management

Software reliability models describe the failure behavior of the software. The models are used to evaluate the software quantitatively. They assess the reliability of the software by predicting faults or failures for a software. Reliability is one of important quality attributes of the software in which software end user is more interested rather than the software developer. Hence, the performance of a software can be improved by incorporating important quality attributes like reliability, maintainability and availability of the software along with performance attributes like response time and throughput. The paper discusses about the role played by important software reliability models in analyzing the failure prediction of the software. It also explores the strong relationship that exists between quality attributes and performance attributes. With some illustrations highlighting the necessity of in-depth understanding of the link that exists between reliability and performance of the software. The derived knowledge helps in improving the performance of the software sustainably over a period of time and manage the software more effectively.

Towards Knowledge Management in RE Practices to Support Software Development

Requirement engineering in any software development is the most important phase to ensure the success or failure of software. Knowledge modeling and management are helping tools to learn the software organizations. The traditional Requirements engineering practices are based upon the interaction of stakeholders which causes iteratively changes in requirements and difficulties in communication and understanding problem domain etc. So, to resolve such issues we use knowledge based techniques to support the RE practices as well as software development process. Our technique is based on two prospective, theoretical and practical implementations. In this paper, we described the need of knowledge management in software engineering and then proposed a model based on knowledge management to support the software development process. To verify our results, we used controlled experiment approach. We have implemented our model, and verify results by using and without using proposed knowledge based RE process. Our resultant proposed model can save the overall cost and time of requirement engineering process as well as software development.

Enhancing Software Process Management through Control Charts

In software development life cycle, Software Process Management (SPM) acts as a significant part throughout the execution of project. In this study, the application of control chart for analyzing the stability of software process and defects in the software product is discussed. This paper will discuss the analyzing impact or collision of rework effort, defect density, inspection performance and productivity by using control charts. This paper also explains the benefits and challenges of using control charts in software organization.

A Knowledge Management Framework in Software Requirements Engineering Based on the SECI Model

Software requirements engineering deals with: elicitation, specification, and validation of software requirements. Furthermore there is a need to facilitate collaboration amongst stakeholders and analysts. Fewer efforts were deployed to support them in performing their job on a day to day basis. To solve this problem we use knowledge management for software requirements engineering. This paper proposes a knowledge management framework, based on the SECI model of knowledge creation, aimed at exploiting tacit and explicit knowledge related to software requirements within a given software project. The core part of the proposed framework is a set of four sub systems “Socializer”;“Externalizer”;“Combiner”;and “Internalizer”, attached to a couple of domain ontologies and a set of knowledge assets. Indeed we aim to facilitate a semantic based interpretation of knowledge assets related to software requirements by restricting their interpretation through the application domain and software requirements ontologies. We anticipate that this framework would be very helpful for stakeholders as well as analysts to exchange and manage their knowledge within a given software project. We show in the case study, through a virtual payroll project using the two-step approach: domain level requirements plus design level requirements, how the key elicitation SRE techniques are used during the first phase of domain requirements elicitation through the four subsystems of our framework.

Ontologies for Software Project Management: A Review

Software Project Management is a knowledge intensive process that can benefit substantially from ontology development and ontology engineering. Ontology development could facilitate or improve substantially the software development process through the improvement of knowledge management, the increase of software and artefacts reusability, and the establishment of internal consistency within project management processes of various phases of software life cycle. A large number of ontologies have been developed attempting to address various software engineering aspects, such as requirements engineering, components reuse, domain modelling, etc. In this paper, we present a systematic literature review focusing on software project management ontologies. The literature review, among other, has identified lack of standardization in terminology and concepts, lack of systematic domain modelling and use of ontologies mainly in prototype ontology systems that address rather limited aspects of software project management processes.

An Improved Framework for Requirement Change Management in Global Software Development

In this research, an improved framework for requirement change management in global software development (RCM_GSD) has been presented. The objective is to manage the change in requirement specifically in global software development in an appropriate manner. The proposed frame-work RCM_GSD follows the required processes of RCM and reduces the concerns of GSD. Systematic Literature Review (SLR) was conducted for exploration of relevant research. During literature study, it is analyzed that the existing techniques of change management were not suitable for global software development (GSD). The change in requirements becomes more complicated in distributed environment due to the lack of communication and collaboration among globally dispersed stakeholders. The proposed model is compared with other models proposed in recent literature and analysis is made between them;feedback was obtained from the domain experts as well. The feedback and comparison results show that the proposed model provides an appropriate solution for requirement change management in GSD.

A Six Sigma Security Software Quality Management

Today, the demand for security software is Six Sigma quality, i.e. practically zero-defects. A practical and stochastic method is proposed for a Six Sigma security software quality management. Monte Carlo Simulation is used in a Six Sigma DMAIC (Define, Measure, Analyze, Improve, Control) approach to security software testing. This elaboration used a published real project’s data from the final product testing lasted for 15 weeks, after which the product was delivered. The experiment utilised the first 12 weeks’ data to allow the results verification on the actual data from the last three weeks. A hypothetical testing project was applied, supposed to be completed in 15 weeks. The product due-date was Week 16 with zero-defects quality assurance aim. The testing project was analysed at the end of the 12th week with three weeks of testing remaining. Running a Monte Carlo Simulation with data from the first 12 weeks produced results which indicated that the product would not be able to meet its due-date with the desired zero-defects quality. To quantify an improvement, another simulation was run to find when zero-defects would be achieved. Simulation predicted that zero-defects would be achieved in week 35 with 56% probability, and there would be 82 defects from Weeks 16 - 35. Therefore, to meet the quality goals, either more resources should be allocated to the project, or the deadline for the project should be moved to Week 36. The paper concluded that utilising Monte Carlo Simulations in a Six Sigma DMAIC structured framework is better than conventional approaches using static analysis methods. When the simulation results were compared to the actual data, it was found to be accurate within ﹣3.5% to +1.3%. This approach helps to improve software quality and achieve the zero-defects quality assurance goal, while assigning quality confidence levels to scheduled product releases.

Analysis and Design of Quality Management Platform for the Entire Process of Characteristic Software Talent Training

At the end of 2021 to create a new model of characteristic software talent training for independent and controllable key software fields,the Ministry of Education and the Ministry of Industry and Information Technology jointly approved the establishment of the first batch of 33 Characteristic Pilot Schools of software.As a member of characteristic software schools,the HIT School of Software has been approved and will focus on the construction of 2 characteristic directions,which are large-scale industrial software and industrial professional application software.In order to achieve the goal,it is urgent to develop a comprehensive management platform to control the entire process of talent training,so that we can standardize,modelling,and digitized the entire process of characteristic software talent training.By relating all aspects of student training with and implementing the ability-index mechanisms,we will continuously collect big-data of the entire process of student growth,and generate multidimensional student ability portraits for evaluating the effect of talent training,and adjust as well as optimizing the growth path for students themselves during their studying.Employers will be able to identify talents accurately and provide effective reference for colleges to adjust training plans.This paper will analyze the needs of the platform,provide demand analysis of the platform,extract the correlation model between training,conclude the relations between ability-index activities and ability indicators,and give a reasonable overall system design scheme.