The emerging of diversified new telecommunications technologies leads to a continuous change of telecom networks. Consequently, the operations support systems of telecommunications operators are facing structure adjus...The emerging of diversified new telecommunications technologies leads to a continuous change of telecom networks. Consequently, the operations support systems of telecommunications operators are facing structure adjustments as well as new systems construction. In this situation, new generation operations support systems standards are urgently required. Several standardization organizations have made substantial progress in the study of the new generation standards, such as ITU' s study on Next Generation Network (NGN) management, TMF's on New Generation Operations Systems and Software (NGOSS) and CCSA's on network management standards. However, the existing operations support systems face the challenges of architecture improvement, change of the focus of operations support, orientation of customers' demands and technology evolution.展开更多
The Next Generation Network (NGN) is based on packet switching and open network architecture. Therefore, the NGN business and operations support focuses on customers, totally different from that of the conventional te...The Next Generation Network (NGN) is based on packet switching and open network architecture. Therefore, the NGN business and operations support focuses on customers, totally different from that of the conventional telecommunications network, which concentrates on network operation and maintenance. An NGN operations and maintenance support system should be customer-focused, market-oriented and profit-targeted. Based on its unified NGN operations and maintenance support system, ZTE has implemented an integrated network management system that covers every functional level of the NGN. Accordingly, technical updates can be implemented flexibly on the network to meet the requirements of technology revolution, and new customer-oriented services can be offered to operators.展开更多
Tourism is rapidly becoming a sustainable pathway toward economic prosperity for host countries and communities. Recent advances in information and communications technology, the smartphone, the Internet and Wi-Fi hav...Tourism is rapidly becoming a sustainable pathway toward economic prosperity for host countries and communities. Recent advances in information and communications technology, the smartphone, the Internet and Wi-Fi have given a boost to the tourism industry. The city bus tour （CBT） service is one of the most successful businesses in the tourism industry. However, there exists no smart decision support system determining the most efficient way to plan the itinerary of a CBT. In this research, we report on the ongoing development of a mobile application （app） and a website for tourists, hoteliers and travel agents to connect with city bus operators and book/purchase the best CBT both in terms of cost and time. Firstly, the CBT problem is formulated as an asymmetric sequential three-stage arc routing problem. All places of interest （PoI） and pickup/dropout points are identified with arcs of the network （instead of nodes）, each of which can be visited at least once （instead of exactly once）. Secondly, the resulting pure integer programming （IP） problem is solved using a leading optimization soft- ware known as General Algebraic Modeling System （GAMS）. The GAMS code developed for this project returns： （1） the exact optimal solution identifying the footprints of the city bus relative to all the arcs forming the minimal cost network; （2） the augmenting paths corre- sponding to the pickup stage, the PoI visiting stage and the drop-off stage. Finally, we demonstrate the applicability of the mobile app/website via a pilot study in the city of Melbourne （Australia）. All the computations relative to the initial tests show that the ability of the app to answer users＇ inquiries in a fraction of a minute.展开更多
The limitations of traditional approaches to selection problems are examined. A problemsolving strategy is presented in which decision-support and knowledge-based techniques play complementary roles. An approach to th...The limitations of traditional approaches to selection problems are examined. A problemsolving strategy is presented in which decision-support and knowledge-based techniques play complementary roles. An approach to the representation of knowledge to support the problem-solving strategy is presented which avoids commitment to a specific programming language or implementation environment. The problem of choosing a home is used to illustrate the representation of knowledge in a specific problem domain. Techniques for implementation of the problem-solving strategy are described. Knowledge elicitation techniques and their implementation in a development shell for application of the problem-solving strategy to any selection problem are also described.展开更多
This paper presents a Web-based Decision Support System (Web-DSS) that was designed and developed to support and provide suggestions on the procedures taking place between a port and a dry port, which have to collabor...This paper presents a Web-based Decision Support System (Web-DSS) that was designed and developed to support and provide suggestions on the procedures taking place between a port and a dry port, which have to collaborate, work concurrently and optimize their joint operation. The system operates at the highest hierarchical level supervising a number of different components dealing with three different time scale horizons so as to provide assistance at operational, tactical and strategic level. The Web-based DSS coordinates and integrates the subsystems operating at lower levels and it interfaces with all the involved actors: customers, suppliers, relevant authorities so as to receive all the necessary information to come up with “optimal” suggestions and decisions. In this paper, the overall architecture is presented and the individual modules are described.展开更多
文摘The emerging of diversified new telecommunications technologies leads to a continuous change of telecom networks. Consequently, the operations support systems of telecommunications operators are facing structure adjustments as well as new systems construction. In this situation, new generation operations support systems standards are urgently required. Several standardization organizations have made substantial progress in the study of the new generation standards, such as ITU' s study on Next Generation Network (NGN) management, TMF's on New Generation Operations Systems and Software (NGOSS) and CCSA's on network management standards. However, the existing operations support systems face the challenges of architecture improvement, change of the focus of operations support, orientation of customers' demands and technology evolution.
文摘The Next Generation Network (NGN) is based on packet switching and open network architecture. Therefore, the NGN business and operations support focuses on customers, totally different from that of the conventional telecommunications network, which concentrates on network operation and maintenance. An NGN operations and maintenance support system should be customer-focused, market-oriented and profit-targeted. Based on its unified NGN operations and maintenance support system, ZTE has implemented an integrated network management system that covers every functional level of the NGN. Accordingly, technical updates can be implemented flexibly on the network to meet the requirements of technology revolution, and new customer-oriented services can be offered to operators.
文摘本文从信息化建设及迭代开发的角度,针对运营支撑系统管理普遍存在的技术标准更新快、行业整体协同能力差、缺乏规范标准等状况,基于SQA(Software Quality Assurance)软件质量保证的理念,遵循PDCA循环、CMMI能力成熟度模型集成以及提出用流程分析方法设立关键控制点,形成绩效指标库,进行持续质量管控。本文的主要贡献是通过一个实例研究了质量管理在OSS(Operation Support System)运营支撑系统的作用,研究成果为运营支撑系统生命周期模型、过程模型、数据规范与接口、问题处理方法和具体实践提供了一个可行性的总体框架,为跨域的客户受理、开通、保障和服务能力提供有力的数据支撑,并为提升IT架构的复用率,建立标准化技术体系提供了重要的参考作用。
文摘Tourism is rapidly becoming a sustainable pathway toward economic prosperity for host countries and communities. Recent advances in information and communications technology, the smartphone, the Internet and Wi-Fi have given a boost to the tourism industry. The city bus tour （CBT） service is one of the most successful businesses in the tourism industry. However, there exists no smart decision support system determining the most efficient way to plan the itinerary of a CBT. In this research, we report on the ongoing development of a mobile application （app） and a website for tourists, hoteliers and travel agents to connect with city bus operators and book/purchase the best CBT both in terms of cost and time. Firstly, the CBT problem is formulated as an asymmetric sequential three-stage arc routing problem. All places of interest （PoI） and pickup/dropout points are identified with arcs of the network （instead of nodes）, each of which can be visited at least once （instead of exactly once）. Secondly, the resulting pure integer programming （IP） problem is solved using a leading optimization soft- ware known as General Algebraic Modeling System （GAMS）. The GAMS code developed for this project returns： （1） the exact optimal solution identifying the footprints of the city bus relative to all the arcs forming the minimal cost network; （2） the augmenting paths corre- sponding to the pickup stage, the PoI visiting stage and the drop-off stage. Finally, we demonstrate the applicability of the mobile app/website via a pilot study in the city of Melbourne （Australia）. All the computations relative to the initial tests show that the ability of the app to answer users＇ inquiries in a fraction of a minute.
文摘The limitations of traditional approaches to selection problems are examined. A problemsolving strategy is presented in which decision-support and knowledge-based techniques play complementary roles. An approach to the representation of knowledge to support the problem-solving strategy is presented which avoids commitment to a specific programming language or implementation environment. The problem of choosing a home is used to illustrate the representation of knowledge in a specific problem domain. Techniques for implementation of the problem-solving strategy are described. Knowledge elicitation techniques and their implementation in a development shell for application of the problem-solving strategy to any selection problem are also described.
文摘This paper presents a Web-based Decision Support System (Web-DSS) that was designed and developed to support and provide suggestions on the procedures taking place between a port and a dry port, which have to collaborate, work concurrently and optimize their joint operation. The system operates at the highest hierarchical level supervising a number of different components dealing with three different time scale horizons so as to provide assistance at operational, tactical and strategic level. The Web-based DSS coordinates and integrates the subsystems operating at lower levels and it interfaces with all the involved actors: customers, suppliers, relevant authorities so as to receive all the necessary information to come up with “optimal” suggestions and decisions. In this paper, the overall architecture is presented and the individual modules are described.
