To address the fuzziness and variability in determining customer demand importance,a dynamic analysis method based on intuitionistic fuzzy numbers is proposed.First,selected customers use intuitionistic fuzzy numbers ...To address the fuzziness and variability in determining customer demand importance,a dynamic analysis method based on intuitionistic fuzzy numbers is proposed.First,selected customers use intuitionistic fuzzy numbers to represent the importance of each demand.Then,the preference information is aggregated using customer weights and time period weights through the intuitionistic fuzzy ordered weighted average operator,yielding a dynamic vector of the subjective importance of the demand index.Finally,the feasibility of the proposed method is demonstrated through an application example of a vibrating sorting screen.展开更多
In the implementation of quality function deployment （QFD）, the determination of the target values of engineering characteristics is a complex decision process with multiple variables and multiple objectives that sh...In the implementation of quality function deployment （QFD）, the determination of the target values of engineering characteristics is a complex decision process with multiple variables and multiple objectives that should trade off, and optimize all kinds of conflicts and constraints. A fuzzy linear programming model （FLP） is proposed. On the basis of the inherent fuzziness of QFD system, triangular fuzzy numbers are used to represent all the relationships and correlations, and then, the functional relationships between the customer needs and engineering characteristics and the functional correlations among the engineering characteristics are determined with the information in the house of quality （HoQ） fully used. The fuzzy linear programming （FLP） model aims to find the optimal target values of the engineering characteristics to maximize the customer satisfaction. Finally, the proposed method is illustrated by a numerical example.展开更多
Quality function deployment （QFD） is a well-known customer-oriented product design methodology. Rating the final importance of customer requirements （CRs） is really a very es- sential starting point in the impleme...Quality function deployment （QFD） is a well-known customer-oriented product design methodology. Rating the final importance of customer requirements （CRs） is really a very es- sential starting point in the implementation of QFD, since it largely affects the target setting value of design requirements. This pa- per aims to propose a novel method to deal with the relative importance ratings （RIRs） of CRs problem considering customers＇ diversified requirements and unknown information on customers＇ weights, which is an indispensable process for determining the final importance ratings of CRs. First, a new concept of customer＇s assessment structure is proposed according to the basic idea of grey relational analysis （GRA）, and then a constrained nonlinear optimization model is constructed to describe the assessment information aggregation factors of CRs considering customers＇ personalized and diversified requirements. Furthermore, an im- mune particle swarm optimization （IPSO） algorithm is designed to solve the model, and the weight vector of customers is obtained. Finally, a car door design example is introduced to illustrate the novel hybrid GRA-IPSO method＇s potential application in deter- mining the RIRs of CRs.展开更多
Mass customization relates to the ability of providing individually designed products or services to customer with high process flexibility or integration.Literatures on mass customization have been focused on mechani...Mass customization relates to the ability of providing individually designed products or services to customer with high process flexibility or integration.Literatures on mass customization have been focused on mechanism of MC,but little on cus- tomer order decoupling point selection.The aim of this paper is to present a model for customer order decoupling point selection of domain knowledge interactions between enterprises and customers in mass customization.Based on the analysis of other researchers’ achievements combining the demand problems of customer and enterprise,a model of group decision for customer order decoupling point selection is constructed based on quality function deployment and multi-agent system.Considering relatively the decision mak- ers of independent functional departments as independent decision agents,a decision agent set is added as the third dimensionality to house of quality,the cubic quality function deployment is formed.The decision-making can be consisted of two procedures:the first one is to build each plane house of quality in various functional departments to express each opinions;the other is to evaluate and gather the foregoing sub-decisions by a new plane quality function deployment.Thus,department decision-making can well use its domain knowledge by ontology,and total decision-making can keep simple by avoiding too many customer requirements.展开更多
针对部分机电产品在概念设计阶段未综合考虑客户和环境的需求,进而影响产品详细设计的问题,提出了一种基于功能—结构—客户和环境需求(function‒structure‒requirements of customer and environment,FSRce)模型的机电产品绿色概念设...针对部分机电产品在概念设计阶段未综合考虑客户和环境的需求,进而影响产品详细设计的问题,提出了一种基于功能—结构—客户和环境需求(function‒structure‒requirements of customer and environment,FSRce)模型的机电产品绿色概念设计方案生成方法。首先,从案例库中选择合适的功能和结构对现有产品设计树中的节点进行扩展和关联;同时通过数据挖掘、专家打分等方法获得产品的客户和环境需求重要度,以构建基于FSRce模型的产品概念设计空间。然后,先利用加权区间粗糙数法对客户和环境需求重要度进行分析,得到需求相对重要度,再运用模糊质量功能展开(fuzzy quality function deployment,FQFD)将需求相对重要度转化为产品的工程特性权重。最后,利用物元理论构建基于工程特性的产品物元域和各结构物元集,并结合工程特性权重得到各结构的满意度分值,通过比较满意度优选得到满足客户和环境需求的产品概念设计方案。以某小型工业吹风机为例,基于上述方法对其概念设计方案进行优化。相比于原始方案,优化后的吹风机在能源消耗上降低了15.38%,在碳排放上降低了15.32%,且客户满意度提高了44.66%,由此验证了所提出方法的可行性与有效性。所提出的方法为机电产品概念设计方案的生成提供了一种新思路,能更好地辅助设计人员实现对机电产品的绿色设计。展开更多
文摘To address the fuzziness and variability in determining customer demand importance,a dynamic analysis method based on intuitionistic fuzzy numbers is proposed.First,selected customers use intuitionistic fuzzy numbers to represent the importance of each demand.Then,the preference information is aggregated using customer weights and time period weights through the intuitionistic fuzzy ordered weighted average operator,yielding a dynamic vector of the subjective importance of the demand index.Finally,the feasibility of the proposed method is demonstrated through an application example of a vibrating sorting screen.
基金supported by the National Natural Science Foundation of China (70571041).
文摘In the implementation of quality function deployment （QFD）, the determination of the target values of engineering characteristics is a complex decision process with multiple variables and multiple objectives that should trade off, and optimize all kinds of conflicts and constraints. A fuzzy linear programming model （FLP） is proposed. On the basis of the inherent fuzziness of QFD system, triangular fuzzy numbers are used to represent all the relationships and correlations, and then, the functional relationships between the customer needs and engineering characteristics and the functional correlations among the engineering characteristics are determined with the information in the house of quality （HoQ） fully used. The fuzzy linear programming （FLP） model aims to find the optimal target values of the engineering characteristics to maximize the customer satisfaction. Finally, the proposed method is illustrated by a numerical example.
基金supported by the Fundamental Research Funds for the Central Universities(K5051399035BDY251412+1 种基金JB150601)the Soft Science Project of Shaanxi Province(2013KRZ25)
文摘Quality function deployment （QFD） is a well-known customer-oriented product design methodology. Rating the final importance of customer requirements （CRs） is really a very es- sential starting point in the implementation of QFD, since it largely affects the target setting value of design requirements. This pa- per aims to propose a novel method to deal with the relative importance ratings （RIRs） of CRs problem considering customers＇ diversified requirements and unknown information on customers＇ weights, which is an indispensable process for determining the final importance ratings of CRs. First, a new concept of customer＇s assessment structure is proposed according to the basic idea of grey relational analysis （GRA）, and then a constrained nonlinear optimization model is constructed to describe the assessment information aggregation factors of CRs considering customers＇ personalized and diversified requirements. Furthermore, an im- mune particle swarm optimization （IPSO） algorithm is designed to solve the model, and the weight vector of customers is obtained. Finally, a car door design example is introduced to illustrate the novel hybrid GRA-IPSO method＇s potential application in deter- mining the RIRs of CRs.
基金Supported by the National Natural Science Foundation,China(No.70571019)the National High-Tech.R&D Program for CIMS,China(No.2002AA413110)the National Defense Basic Science and Research Foundation,China(No.A2320060097)
文摘Mass customization relates to the ability of providing individually designed products or services to customer with high process flexibility or integration.Literatures on mass customization have been focused on mechanism of MC,but little on cus- tomer order decoupling point selection.The aim of this paper is to present a model for customer order decoupling point selection of domain knowledge interactions between enterprises and customers in mass customization.Based on the analysis of other researchers’ achievements combining the demand problems of customer and enterprise,a model of group decision for customer order decoupling point selection is constructed based on quality function deployment and multi-agent system.Considering relatively the decision mak- ers of independent functional departments as independent decision agents,a decision agent set is added as the third dimensionality to house of quality,the cubic quality function deployment is formed.The decision-making can be consisted of two procedures:the first one is to build each plane house of quality in various functional departments to express each opinions;the other is to evaluate and gather the foregoing sub-decisions by a new plane quality function deployment.Thus,department decision-making can well use its domain knowledge by ontology,and total decision-making can keep simple by avoiding too many customer requirements.
文摘针对部分机电产品在概念设计阶段未综合考虑客户和环境的需求,进而影响产品详细设计的问题,提出了一种基于功能—结构—客户和环境需求(function‒structure‒requirements of customer and environment,FSRce)模型的机电产品绿色概念设计方案生成方法。首先,从案例库中选择合适的功能和结构对现有产品设计树中的节点进行扩展和关联;同时通过数据挖掘、专家打分等方法获得产品的客户和环境需求重要度,以构建基于FSRce模型的产品概念设计空间。然后,先利用加权区间粗糙数法对客户和环境需求重要度进行分析,得到需求相对重要度,再运用模糊质量功能展开(fuzzy quality function deployment,FQFD)将需求相对重要度转化为产品的工程特性权重。最后,利用物元理论构建基于工程特性的产品物元域和各结构物元集,并结合工程特性权重得到各结构的满意度分值,通过比较满意度优选得到满足客户和环境需求的产品概念设计方案。以某小型工业吹风机为例,基于上述方法对其概念设计方案进行优化。相比于原始方案,优化后的吹风机在能源消耗上降低了15.38%,在碳排放上降低了15.32%,且客户满意度提高了44.66%,由此验证了所提出方法的可行性与有效性。所提出的方法为机电产品概念设计方案的生成提供了一种新思路,能更好地辅助设计人员实现对机电产品的绿色设计。
