Household medicine lease （HML） industry originated way back in the Edo period （17C-19C）, when it was promoted by the local fiefdom government to revitalize the economy. Accumulations of wealth, acquired thereafter...Household medicine lease （HML） industry originated way back in the Edo period （17C-19C）, when it was promoted by the local fiefdom government to revitalize the economy. Accumulations of wealth, acquired thereafter from everywhere outside the region, have culminated in the formation of the present-day industrial cluster in Toyama, the largest in the whole area facing the Sea of Japan. Today an adaptation of the quasi-CRM （customer relationship management） business model of the HML system has proved to be a success in Mongolia. This fact seems to offer the authors some clues for dealing with those problems that healthcare and medical services in Japan and elsewhere are riddled with. In this paper, focusing on the common critical success factors （CSFs） behind the success of the authors＇ prototype HML system and its recent successful application in Mongolia, the authors will analyze these factors from the perspective of CRM. The authors will then clarify the following： （1） the usefulness of the business model for ensuring primary healthcare for people in developing countries; （2） the usefulness in our ubiquitous network society of applying ICT to the HML system; （3） possible contributions that the use of the system can make toward improving the quality of our everyday healthcare and medical services in our prominently aging society; and the authors will also suggest （4） the importance of elevating ＂individual self-medication＂ to ＂community-based self-medication＂.展开更多
Robot’s living space Human-robot relationship Robot humanization Hybrid intelligence Human-robot integrated society Robots,as the creation of humans,became an irreplaceable component in human society.With the advance...Robot’s living space Human-robot relationship Robot humanization Hybrid intelligence Human-robot integrated society Robots,as the creation of humans,became an irreplaceable component in human society.With the advancement of technologies,robots have become more and more intelligent and have been widely used in many fields,such as disease diagnosis,customer services,healthcare for the older people,and so on.As robots made our lives much more convenient than ever before,they also brought many potential risks and challenges in technology,security,and ethic.To better understand the development of robots,we proposed a concept of a robot’s living space and analyzed the role of robots in our society.In this paper,we focus on setting a theoretical framework of the robot’s living space to further understand the human-robot relationship.The research in this paper contains three central aspects.First,we interpret the concept of the robot’s living space and the functions of each space.Second,we analyze and summarize the relative technologies which support robots living well in each space.Finally,we provide advice and improvement measures based on a discussion of potential problems caused by the developments of robots.With the trend of robots humanization and human-robot society integration,we should seriously consider how to collaborate with intelligent robots to achieve hybrid intelligence.To build a harmonious human-robot integrated society,studying the robot’s living space and its relationship with humans is the prerequisite and roadmap.展开更多
文摘Household medicine lease （HML） industry originated way back in the Edo period （17C-19C）, when it was promoted by the local fiefdom government to revitalize the economy. Accumulations of wealth, acquired thereafter from everywhere outside the region, have culminated in the formation of the present-day industrial cluster in Toyama, the largest in the whole area facing the Sea of Japan. Today an adaptation of the quasi-CRM （customer relationship management） business model of the HML system has proved to be a success in Mongolia. This fact seems to offer the authors some clues for dealing with those problems that healthcare and medical services in Japan and elsewhere are riddled with. In this paper, focusing on the common critical success factors （CSFs） behind the success of the authors＇ prototype HML system and its recent successful application in Mongolia, the authors will analyze these factors from the perspective of CRM. The authors will then clarify the following： （1） the usefulness of the business model for ensuring primary healthcare for people in developing countries; （2） the usefulness in our ubiquitous network society of applying ICT to the HML system; （3） possible contributions that the use of the system can make toward improving the quality of our everyday healthcare and medical services in our prominently aging society; and the authors will also suggest （4） the importance of elevating ＂individual self-medication＂ to ＂community-based self-medication＂.
基金supported by the Key the Lab of Information Network Security of Ministry of Public Security(The Third Research Institute of Ministry of Public Security)and Civil Aviation Joint Funds of the National Natural Science Foundation of China(Grant No.U1633121).
文摘Robot’s living space Human-robot relationship Robot humanization Hybrid intelligence Human-robot integrated society Robots,as the creation of humans,became an irreplaceable component in human society.With the advancement of technologies,robots have become more and more intelligent and have been widely used in many fields,such as disease diagnosis,customer services,healthcare for the older people,and so on.As robots made our lives much more convenient than ever before,they also brought many potential risks and challenges in technology,security,and ethic.To better understand the development of robots,we proposed a concept of a robot’s living space and analyzed the role of robots in our society.In this paper,we focus on setting a theoretical framework of the robot’s living space to further understand the human-robot relationship.The research in this paper contains three central aspects.First,we interpret the concept of the robot’s living space and the functions of each space.Second,we analyze and summarize the relative technologies which support robots living well in each space.Finally,we provide advice and improvement measures based on a discussion of potential problems caused by the developments of robots.With the trend of robots humanization and human-robot society integration,we should seriously consider how to collaborate with intelligent robots to achieve hybrid intelligence.To build a harmonious human-robot integrated society,studying the robot’s living space and its relationship with humans is the prerequisite and roadmap.
