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Recent Advances in Glycemic Management for Hospitalized Diabetic Patients
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作者 Yue Li Linzhi Xu +2 位作者 Jiarong Hao Rong Hui Xiaochen Yang 《Journal of Clinical and Nursing Research》 2024年第5期212-218,共7页
With the increase in the number of diabetic patients,hospitalized diabetes management has become very important.During hospitalization,diabetic patients are prone to high or low blood glucose levels,which pose signifi... With the increase in the number of diabetic patients,hospitalized diabetes management has become very important.During hospitalization,diabetic patients are prone to high or low blood glucose levels,which pose significant risks and challenges for treatment and recovery.Therefore,glycemic management of diabetic patients during hospitalization is critical.This article reviews the latest research progress in glycemic management of hospitalized diabetic patients from several aspects,develops individualized treatment plans,and uses various methods to manage and control blood glucose in hospitalized diabetic patients. 展开更多
关键词 Diabetes mellitus hospitalized patients Glycemic management
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Innovative Applications of Patient Experienee Big Data in Modern Hospital Management Improve Healthcare Quality 被引量:6
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作者 Xu Ran Feng Zhou +2 位作者 Ming Zhong Yang Liu Jun Zhang 《Chinese Medical Sciences Journal》 CAS CSCD 2020年第4期366-370,共5页
It is important for modern hospital management to strengthen medical humanistic care and build a harmonious doctor-patient relationship.Innovative applications of the big data resources of patient experience in modern... It is important for modern hospital management to strengthen medical humanistic care and build a harmonious doctor-patient relationship.Innovative applications of the big data resources of patient experience in modern hospital management facilitate hospital management to realize real-time supervision,dynamic management and s&entitle decision-making based on patients experiences.It is helping the transformation of hospital management from an administrator^perspective to a patients perspective,and from experience-driven to data-driven.The technological innovations in hospital management based on patient experience data can assist the optimization and continuous improvement of healthcare quality,therefore help to increase patient satisfaction to the medical services. 展开更多
关键词 patient experience hospital management big data
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Financial Sustainability of the Japanese Medical Payment System: Analysis of the Japanese Medical Expenditure for Educational Hospitalization of Patients with Type 2 Diabetes 被引量:3
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作者 Kazumitsu Nawata Koichi Kawabuchi 《Health》 2015年第8期1007-1021,共15页
Japanese medical expenditures have increased rapidly in recent years and are predicted to continue rising. Indeed, it remains uncertain whether the current Japanese medical system can be sustained. In this paper, we a... Japanese medical expenditures have increased rapidly in recent years and are predicted to continue rising. Indeed, it remains uncertain whether the current Japanese medical system can be sustained. In this paper, we analyzed the medical expenditures for educational hospitalization of patients with type 2 diabetes. A dataset of 6173 patients from 36 hospitals was used in the analysis. The sample period was from July 2008 to March 2012. We analyzed the medical expenditures in two ways. First, we analyzed the length of hospital stay (LOS). Next, we analyzed the daily expenditure per patient. The Box-Cox transformation model was used in the first analysis and the ordinary least squares method in the second. Comorbidities and complications prolonged LOS and increased daily expenditures. The LOS was significantly different among hospitals. On the other hand, the differences in daily expenditures among hospitals were relatively small, such that LOS was the main determinant of medical expenditures. Previous studies suggested that LOS could be shortened without degradation of medical quality. Moreover, LOS could be controlled by introducing proper critical paths and improving and standardizing educational programs. Hence, it would be possible to control the medical expenditures for this disease. 展开更多
关键词 MEDICAL EXPENDITURE Financial Problem Type 2 Diabetes patients Length of stay (LOS) EDUCATIONAL hospitalIZATION Daily MEDICAL EXPENDITURE Box-Cox Transformation Model
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Analysis on Nutritional Risk Screening and Influencing Factors of Hospitalized Patients in Central Urban Area 被引量:5
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作者 李素云 喻姣花 +8 位作者 刁兆峰 曾莉 曾敏婕 沈小芳 张琳 史雯嘉 柯卉 汪欢 张献娜 《Journal of Huazhong University of Science and Technology(Medical Sciences)》 SCIE CAS 2017年第4期628-634,共7页
Rational nutritional support shall be based on nutritional screening and nutritional assessment. This study is aimed to explore nutritional risk screening and its influencing factors of hospitalized patients in centra... Rational nutritional support shall be based on nutritional screening and nutritional assessment. This study is aimed to explore nutritional risk screening and its influencing factors of hospitalized patients in central urban area. It is helpful for the early detection of problems in nutritional supports, nutrition management and the implementation of intervention measures, which will contribute a lot to improving the patient's poor clinical outcome. A total of three tertiary medical institutions were enrolled in this study. From October 2015 to June 2016, 1202 hospitalized patients aged ≥18 years were enrolled in Nutrition Risk Screening 2002(NRS2002) for nutritional risk screening, including 8 cases who refused to participate, 5 cases of same-day surgery and 5 cases of coma. A single-factor chi-square test was performed on 312 patients with nutritional risk and 872 hospitalized patients without nutritional risk. Logistic regression analysis was performed with univariate analysis(P〈0.05), to investigate the incidence of nutritional risk and influencing factors. The incidence of nutritional risk was 26.35% in the inpatients, 25.90% in male and 26.84% in female, respectively. The single-factor analysis showed that the age ≥60, sleeping disorder, fasting, intraoperative bleeding, the surgery in recent month, digestive diseases, metabolic diseases and endocrine system diseases had significant effects on nutritional risk(P〈0.05). Having considered the above-mentioned factors as independent variables and nutritional risk(Y=1, N=0) as dependent variable, logistic regression analysis revealed that the age ≥60, fasting, sleeping disorders, the surgery in recent month and digestive diseases are hazardous factors for nutritional risk. Nutritional risk exists in hospitalized patients in central urban areas. Nutritional risk screening should be conducted for inpatients. Nutritional intervention programs should be formulated in consideration of those influencing factors, which enable to reduce the nutritional risk and to promote the rehabilitation of inpatients. 展开更多
关键词 medical management hospitalized patients nutritional risk screening analysis of influencing factors
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Health care staffs’ perception of patient safety culture in hospital settings and factors of importance for this 被引量:4
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作者 Anna Nordin Kersti Theander +1 位作者 Bodil Wilde-Larsson Gun Nordstrom 《Open Journal of Nursing》 2013年第8期28-40,共13页
Many hospital patients are affected by adverse events. Managers are important when improving safety. The perception of patient safety culture varies among health care staff. Health care staff (n = 1023) working in med... Many hospital patients are affected by adverse events. Managers are important when improving safety. The perception of patient safety culture varies among health care staff. Health care staff (n = 1023) working in medical, surgical or mixed medical-surgical health care divisions answered the 51 items (14 dimensions) Swedish Hospital Survey on Patient Safety Culture (S-HSOPSC). Respondents with a managerial function scored higher than non-managers for 11 of 14 dimensions, indicating patient safety culture strengths for a majority of dimensions. Enrolled nurses and staff with experience > 10 years also scored high for several dimensions. The 12 dimensions and sample characteristics explained 49% and 26% of the variance for the outcome dimensions Overall Perceptions of Safety and Frequency of Incident Reporting, respectively. RNs, ENs and physicians have different views on patient safety culture. Hospital Management Support and Organisational Learning is some important factors influencing patient safety culture. Bridging the gap in health care staff’s perceptions of safety in order to improve patient safety is of utmost importance. Managers have the responsibility to foster patient safety culture at their workplace and can thus benefit from results when improving safety for patients. 展开更多
关键词 patient Safety Culture hospital management Organizations PERCEPTIONS
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Patient Experience during Hospital Stay: A Pilot Survey
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作者 Satyanarayana V. Sagi Cong Chen +5 位作者 Kyaw Z. Htun Kalyani Puvanendrampillai Medhavi Ratnayake Joseph Ngwira Jeyanthy Rajkanna Samson O. Oyibo 《Health》 CAS 2016年第14期1518-1528,共11页
Introduction: Hospital inpatient care is provided to individuals who have a condition that requires them to stay in hospital. Patient experience is an important aspect of high-quality patient-centered care. Aim: With ... Introduction: Hospital inpatient care is provided to individuals who have a condition that requires them to stay in hospital. Patient experience is an important aspect of high-quality patient-centered care. Aim: With this pilot survey we aimed to obtain patient feedback on their experiences during their hospital stay, highlight areas of best practice and areas for improvement and provide a basis for a hospital-wide inpatient experience survey. Patients and Methods: Anonymous patient experience questionnaires were given to patients who were discharged from hospital during the month of May 2016. Patients were asked to answer 45 questions concerning their experience during hospital stay using the five-point Likert scale, and hand back the questionnaire before leaving the hospital. A suggestion box was provided for comments and suggestions for improvement. Results: Fifty-six questionnaires were handed out and 50 (from 27 males, 17 females and 6 patients who did not specify their gender) questionnaires were returned (89% response rate). Most of the responses fell within the “agree” to “strongly agree” range indicating a positive patient experience for most of the items addressed. Patients also provided useful comments and suggestions. Conclusion: Results of this survey indicate that patients generally had a positive experience during their hospital stay. This survey has revealed areas for improvement, and highlights the importance of patient experience when assessing a patient-centered service. 展开更多
关键词 patient Experience inpatientS hospital stay patient-Centered Care
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Estimation of Cytokines Involved in Acute-Phase Wound Infection with Reference to Residence Time of Patients in Hospitals
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作者 Mohemid M. Al-Jebouri Balsam Yahya R. Al-Mahmood 《Modern Research in Inflammation》 2019年第1期1-10,共10页
Background: Cytokines have a major role in mediating immunity as well as inflammation. The main proinflammatory cytokines are activated after injury and implicated in healing interleukin-1 (IL-1), interleukin-6 (IL-6)... Background: Cytokines have a major role in mediating immunity as well as inflammation. The main proinflammatory cytokines are activated after injury and implicated in healing interleukin-1 (IL-1), interleukin-6 (IL-6) and tumor necrosis factor-α (TNF-α). High levels of IL-6 are recorded at initial inflammatory response and start decreasing down to eight day of wounding while TNF-α level remained static and IL-1α levels showed a different pattern of change following injury and consequence of infection. Methodology: This study was conducted in Al-Kindy and Al-Wasity hospitals in Baghdad on 200 patients suffering from wounds. One hundred patients were with acute wounds infection and the other 100 patients wounded but without infection and considered as control. Interleukin-1α (IL-1α), interleukin-TNF-α (TNF-α) and interleukin-6 (IL-60) were determined utilizing ELISA kit sandwich methods (Elabscience, USA). Results: The present study revealed that the values of IL-1α, and TNF-α at 48 hours of hospitalization were 23.547 and 27.177 pg/ml among patients with infected wounds respectively, and 7.05 and 28.127 pg/ml among patients without wound infections respectively. While IL-6 showed a highest level at 96 hours of residence in hospital and the value was 183.43 pg/ml for patients with infected wounds, and the value of the same interleukin was 88.696 pg/ml at 72 hours of residence of patients without wound infections. Conclusions: Interleukin-1α elevated after 24 hr of infection and then decreased. Proinflammatory cytokines (IL-6) was detectable within 24 hr of infection. The highest concentration of IL-6 was seen with mixed bacteria and followed by gram negative bacteria and this probably due to lipopolysaccharide secretion caused an increase of IL-6 in blood circulation. Irregular changes were seen in TNF-α values with durations of patients stay in hospitals. 展开更多
关键词 Acute-Phase infection WOUNDS CYTOKinES hospital stay patientS Iraq
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Healthcare Risk Management and Patient Safety in Turkish Hospital
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作者 Aysegul Yildirim Kaptanoglu Emre isci Serpil Kaplan Yalcinkaya 《Chinese Business Review》 2012年第8期760-766,共7页
Patient safety is an important component of risk management in hospitals. The aim of the study is to measure physician and nurse awareness about four selected patient safety indicators by authors and events reported a... Patient safety is an important component of risk management in hospitals. The aim of the study is to measure physician and nurse awareness about four selected patient safety indicators by authors and events reported about these relevant indicators in the hospital. The study uses standardized four patientsafety indicators like "needle sticks, cut wounds, dressing allergy, infections indicators". Cross section study was conducted through three month period in 2011-2012 based on voluntary response to the questionnaire that intend to measure knowledge about four health indicators. Studypopulations consisted of accessible sample of 146 different specialty physicians and 108 nurses present on duty during survey period. The association between the patient safety indicators and events reported about indicators in questionswere analyzed. Meanpatient safety knowledge questionnaire scores of health staff (nurse and physician) for needle sticks, cut wounds, dressing allergy, infections indicators were 47.13(11.8), 39.04(14.5), 38.02(10.5), 39.72(9.7), respectively. Significant statistical differences were also found between the frequency of events reported according to department and patient safety indicators (F = 8.34; p 〈 0.05) Measuring patient safety culture via safety indicators is essential in improving patient safety. This matter is perfectly influence the financial management of the hospital. 展开更多
关键词 patient safety risk management hospital management safety indicators
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Construction of an intelligent patient satisfaction assessment system and its application in emergency management
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作者 Yi-Bo Wu Jin-Yi Meng +3 位作者 Hong-Xue Chen Dong-Yun Li Shu-Xian Xu Tao Wang 《TMR Clinical Research》 2020年第1期30-30,31-35,共6页
Hospital emergency management work is of great importance which not only related to the life and health of the people but also related to social stability.It is necessary to construct and improve the patient satisfact... Hospital emergency management work is of great importance which not only related to the life and health of the people but also related to social stability.It is necessary to construct and improve the patient satisfaction assessment system so that doctors and patients can interact in a timely and effective manner,and the hospital can alert or respond promptly.This study constructs a closed-loop emergency management system consisting of patient-end,data center and decision-making-end,and apply the feedback information to hospital emergency management.In the preliminary applications,the system has a significant effect on the hospital emergency management mechanism.The researchers will improve the system in the follow-up study。 展开更多
关键词 hospital Emergency management patient Satisfaction Feedback Mechanism
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Health personnel-targeted education interventions on inpatient suicide prevention in general hospitals:A scoping review 被引量:2
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作者 Cuicui Xue Yujie Yang +2 位作者 Kepei Xu Xiuxiu Shi Huaping Liu 《International Journal of Nursing Sciences》 CSCD 2020年第4期477-483,I0009,共8页
Background:Inpatient suicide is an important part of patient safety management in general hospitals.Incidence of inpatient suicide can be decreased by health personnel mastering inpatient suicide prevention strategy.T... Background:Inpatient suicide is an important part of patient safety management in general hospitals.Incidence of inpatient suicide can be decreased by health personnel mastering inpatient suicide prevention strategy.To enhance health personnel’s inpatient suicide prevention strategy,education intervention is a common method.Educational interventions in the researches varied in contents,duration and outcome measurements.However,there has been not synthesis of education interventions targeting health personnel on inpatient suicide prevention.Objective:Prevention of inpatient suicide is a critical priority in patient safety management in general hospitals.Incidence of inpatient suicide can be decreased by effective strategies mastered by health personnel through education interventions.Educational interventions in researches varied in contents,duration and outcome measurements.We aimed to review education interventions targeting health personnel on inpatient suicide prevention.Methods:A scoping review was used to analyze existing researches on education interventions targeting health personnel focusing on inpatient suicide prevention in general hospitals.Cochrane Library,PubMed,Embase,CINAHL,China National Knowledge Infrastructure,WanFang,and Chinese Scientific Journal Database were searched in Oct 2019.According to the inclusion and exclusion criteria,the searched studies were screened by two reviewers.And then,two researchers conducted the data extraction independently by using a table format,including the first author,year of publication,study design,participants,education intervention,etc.Results:Twelve studies were included in this scoping review.The contents of education interventions on inpatient suicide prevention included three aspects:suicide knowledge,suicide assessment,and skills for coping with suicide.The duration of education interventions ranged from 1.5-h to 32.0-h.The effects of education interventions were mainly focused on participants’knowledge,attitudes and skills of suicide prevention.Conclusion:The evidence showed that education interventions on inpatient suicide prevention had positive impact on health personnel’s knowledge,attitude and skills about inpatient suicide prevention in general hospitals.However,the best health personnel-targeted education intervention on inpatient suicide prevention in general hospitals was yet to be determined.In the future,it is necessary to combine evidence in this review and the actual condition in clinical practice. 展开更多
关键词 General hospital Health personnel inpatientS patient safety PREVENTION Safety management SUICIDE
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Robotic vs laparoscopic right colectomy—the burden of age and comorbidity in perioperative outcomes: An observational study
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作者 Fulvio Tagliabue Morena Burati +5 位作者 Marco Chiarelli Luca Fumagalli Angelo Guttadauro Elisa Arborio Matilde De Simone Ugo Cioffi 《World Journal of Gastrointestinal Surgery》 SCIE CAS 2020年第6期287-297,共11页
BACKGROUND Several studies have shown the safety,feasibility and oncologic adequacy of robotic right hemicolectomy(RRH).Laparoscopic right hemicolectomy(LRH)is considered technically challenging.Robotic surgery has be... BACKGROUND Several studies have shown the safety,feasibility and oncologic adequacy of robotic right hemicolectomy(RRH).Laparoscopic right hemicolectomy(LRH)is considered technically challenging.Robotic surgery has been introduced to overcome this technical limitation,but it is related to high costs.To maximize the benefits of such surgery,only selected patients are candidates for this technique.In addition,due to progressive aging of the population,an increasing number of minimally invasive procedures are performed on elderly patients with severe comorbidities,who are usually more prone to post-operative complications.AIM To investigate the outcomes of RRH vs LRH with regard to age and comorbidities.METHODS We retrospectively analyzed 123 minimally invasive procedures(68 LRHs vs 55 RRHs)for right colon cancer or endoscopically unresectable adenoma performed in our Center from January 2014 until September 2019.The surgical procedures were performed according to standardized techniques.The primary clinical outcome of the study was the length of hospital stay(LOS)measured in days.Secondary outcomes were time to first flatus(TFF)and time to first stool evacuation.The robotic technique was considered the exposure and the laparoscopic technique was considered the control.Routine demographic variables were obtained,including age at time of surgery and gender.Body mass index and American Society of Anesthesiologists physical status were registered.The age-adjusted Charlson Comorbidity Index(ACCI)was calculated;the tumornode-metastasis system,intra-operative variables and post-operative complications were recorded.Post-operative follow-up was 180 d.RESULTS LOS,TFF,and time to first stool were significantly shorter in the robotic group:Median 6[interquartile range(IQR)5-8]vs 7(IQR 6-10.5)d,P=0.028;median 2(IQR 1-3)vs 3(IQR 2-4)d,P<0.001;median 4(IQR 3-5)vs 5(IQR 4-6.5)d,P=0.005,respectively.Following multivariable analysis,the robotic technique was confirmed to be predictive of significantly shorter hospitalization and faster restoration of bowel function;in addition the dichotomous variables of age over75 years and ACCI more than 7 were significant predictors of hospital stay.No outcomes were significantly associated with Clavien-Dindo grading.Sub-group analysis demonstrated that patients aged over 75 years had a longer LOS(median6-IQR 5-8-vs 7-IQR 6-12-d,P=0.013)and later TFF(median 2-IQR 1-3-vs 3-IQR 2-4-d,P=0.008),while patients with ACCI more than 7 were only associated with a prolonged hospital stay(median 7-IQR 5-8-vs 7-IQR 6-14.5-d,P=0.036).CONCLUSION RRH is related to shorter LOS when compared with the laparoscopic approach,but older age and several comorbidities tend to reduce its benefits. 展开更多
关键词 Right hemicolectomy Robotic surgery Laparoscopic surgery Elderly patients COMORBIDITY hospital stay
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Impact of Healthcare Management and Control on Service Delivery, a Case of Oklahoma Healthcare Facilities
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作者 Bani Ahmad Amer 《Open Journal of Nursing》 2021年第6期435-441,共7页
<strong>Background:</strong> Healthcare management and control have been essential to any economy and a concern for most nations. Health care being in the service industry gives another challenge as they a... <strong>Background:</strong> Healthcare management and control have been essential to any economy and a concern for most nations. Health care being in the service industry gives another challenge as they are inseparable from the service providers. As a result, a significant focus should be made on the management and control of healthcare. A study is necessary to establish how such practices influence service delivery within the healthcare industry. <strong>Objective: </strong>To show the influence of health care management and control on the service delivery in the health sector and to establish the impact of health care management system on the delivery of health services, find out the extent to which health leadership has influenced service delivery in the health industry and to establish the existence of healthcare control practices in the health industry and their impact on service delivery. <strong>Methods:</strong> The general information questionnaire, interviews patient’s satisfaction scale, and the hospital performance index were investigated by interviewing 42 healthcare workers working in Oklahoma hospitals. The study utilized a combination of data collection instruments, questionnaires, and interviews for primary data collection and a cross-sectional survey for secondary data from healthcare records within the healthcare facilities. The research adopted a descriptive statistics methodology for data analysis. The study tested the validity of data collected and reset test for omitted variables and simple correlation analysis.<strong> Results:</strong> effective healthcare management yields reasonable patient satisfaction and ignites motivation among healthcare workers. Additionally, quality service delivery is a function of proper healthcare management systems. Although it is impossible to measure effective management through observation, the testimonies and satisfaction levels among the nurses and the patients communicate accurately. 展开更多
关键词 Healthcare management Service Delivery CONTROL hospital Nurses patientS PHYSICIAN CONTROL Service Delivery patientS LEADERSHIP
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The emergency department length of stay: Is the time running out? 被引量:3
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作者 Alexander Becker Gil Segal +1 位作者 Yuri Berlin Dan Hershko 《Chinese Journal of Traumatology》 CAS CSCD 2019年第3期125-128,共4页
Purpose: To examine the relationships between emergency department length of stay (EDLOS) with hospital length of stay (HLOS) and clinical outcome in hemodynamically stable trauma patients. Methods: Prospective data c... Purpose: To examine the relationships between emergency department length of stay (EDLOS) with hospital length of stay (HLOS) and clinical outcome in hemodynamically stable trauma patients. Methods: Prospective data collected for 2 years from consecutive trauma patients admitted to the trauma resuscitation bay. Only stable blunt trauma patients with appropriate trauma triage criteria requiring trauma teamactivationwere included in the study. EDLOSwas determined short if patient spent less than 2 h in the emergency department (ER) and long for more than 2 h. Results: A total of 248 patients were enrolled in the study. The mean total EDLOS was 125 min (range 78 e180). Injury severity score (ISS) were significantly higher in the long EDLOS group (17 ± 13 versus 11 ± 9, p < 0.001). However, when leveled according to ISS, there were no differences in mean in diagnostic workup, admission rate to intensive care unit (ICU) or HLOS between the short and long EDLOS groups. Conclusion: EDLOS is not a significant parameter for HLOS in stable trauma patients. 展开更多
关键词 EMERGENCY DEPARTMENT LENGTH of stay TRAUMA patients hospital LENGTH of stay
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Pain-Related Knowledge and Barriers among Jordanian Nurses: A National Study 被引量:1
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作者 Waddah Mohammad D’emeh Mohammed Ibrahim Yacoub +2 位作者 Muhammad Waleed Darawad Talal Haider Al-Badawi Batool Shahwan 《Health》 CAS 2016年第6期548-558,共11页
The purpose of this study is to explore Jordanian nurses’ knowledge and attitudes regarding pain assessment, and barriers to intervention at different hospitals representing health care sectors in Jordan. A descripti... The purpose of this study is to explore Jordanian nurses’ knowledge and attitudes regarding pain assessment, and barriers to intervention at different hospitals representing health care sectors in Jordan. A descriptive cross-sectional design was used in this study utilizing self-administered questionnaires to collect data from nurses working in public, University-affiliated, and private hospitals located on the north, mid, and south of Jordan using Nurses’ Knowledge and Attitudes Survey Regarding Pain, (n = 439). The mean of total correct answers on the 32 knowledge questions was 13.39 (SD = 4.31). Nurse-related barriers to effective pain management include patient history of alcohol abuse or drug addiction, and nursing staff reluctant to contact physician for analgesic order. Nurses working in surgical units, employed at private hospitals, holding a master degree, or who attended educational course or program scored significantly higher than other nurses. The results demonstrated knowledge deficit and attitude and that nurses underestimated and undertreated patients’ pain. Serious efforts should be taken in nursing schools and hospitals to prepare nurses and equip them with comprehensive knowledge tools to assess and manage pain appropriately. 展开更多
关键词 Barriers hospitalized patients JORDAN Nurses’ Knowledge Pain management
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基于门诊全流程服务管理的提升患者体验实践探索
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作者 张川 王立宇 +4 位作者 许欣悦 尤慕西 李卫红 贾小溪 田玮 《中国医院管理》 北大核心 2024年第9期50-52,74,共4页
提升患者门诊全流程就诊体验是改善患者就医感受的重要举措。首都医科大学附属北京同仁医院在持续改善医疗服务的基础上探索建立门诊全流程服务管理体系,通过理念向前服务前置,聚焦患者诊前体验;流程简化智慧引领,优化患者诊中体验;延... 提升患者门诊全流程就诊体验是改善患者就医感受的重要举措。首都医科大学附属北京同仁医院在持续改善医疗服务的基础上探索建立门诊全流程服务管理体系,通过理念向前服务前置,聚焦患者诊前体验;流程简化智慧引领,优化患者诊中体验;延续诊疗模式创新,提升患者诊后体验。打造现代门诊医疗服务模式,不断满足人民群众日益增长的医疗服务需要。 展开更多
关键词 门诊管理 门诊全流程服务 患者体验 多院区管理
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我国三级医院急诊病人激增应对方式调查
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作者 马莉 于淼 +4 位作者 李葆华 马青变 葛宝兰 葛洪霞 杜兰芳 《护理研究》 北大核心 2024年第14期2525-2530,共6页
目的:了解我国三级医院急诊病人激增应对方式。方法:于2023年1月—3月选取我国54所三级医院急诊科作为研究对象,其中,东部地区26所(48.1%),中部地区10所(18.5%),西部地区18所(33.3%)。采用自行编制的中国不同地区医院急诊病人激增应对... 目的:了解我国三级医院急诊病人激增应对方式。方法:于2023年1月—3月选取我国54所三级医院急诊科作为研究对象,其中,东部地区26所(48.1%),中部地区10所(18.5%),西部地区18所(33.3%)。采用自行编制的中国不同地区医院急诊病人激增应对方式调查问卷进行调查。结果:三级医院急诊病人激增后日均急诊量增幅达87.5%,急诊日均候诊时间整体延长(Z=-5.560,P<0.001),东部地区三级医院急诊病人激增后72 h出抢救室病人比例较激增前下降(P<0.05)。面对急诊病人激增,各三级医院采取的应对措施包括增加急诊床位数和出诊医生诊位、增设专门收治新型冠状病毒感染病人的病房、增加重点设备投入、调配医护人员支援急诊等。东部地区三级医院急诊候诊时间变化率与医患比变化率(r=-0.418,P=0.034)、护患比变化率(r=-0.469,P=0.016)、互联网诊疗变化率(r=-0.684,P=0.020)均呈负相关,东部地区三级医院抢救室滞留时间变化率与护患比变化率呈负相关(r=-0.422,P=0.032),中西部地区三级医院抢救室滞留时间变化率与留观室床位变化率呈正相关(r=0.405,P=0.036)。结论:急诊科应不断优化人力、床位、仪器设备等医疗资源配置,探索急危重症病人“互联网+”新模式,进一步提升重大传染病的应对能力。 展开更多
关键词 三级医院 急诊科 病人激增 传染病 护理管理 工作量
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医患关系相关患者投诉的质性研究
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作者 陈明 邵晓凤 《医学与哲学》 北大核心 2024年第22期47-51,共5页
通过对北京市某三甲医院2022年6月至2023年12月受理的“接诉即办”转办的医患关系相关患者投诉文本进行扎根理论编码分析,归纳得到投诉问题主要分为“尊重患者及患者权利”“交流沟通”和“倾听”三大类,具体包括“尊重患者”“尊重患... 通过对北京市某三甲医院2022年6月至2023年12月受理的“接诉即办”转办的医患关系相关患者投诉文本进行扎根理论编码分析,归纳得到投诉问题主要分为“尊重患者及患者权利”“交流沟通”和“倾听”三大类,具体包括“尊重患者”“尊重患者权利”“负向沟通”“解释沟通不到位”“不予解释沟通”“忽视”“倾听不足”等方面。医患关系相关患者投诉问题原因主要是:医务人员沟通不足导致患者“尊重”体验差、医务人员有效倾听不足导致患者“忽视”感受强烈、系统因素及个体因素共同作用导致“负向沟通”。 展开更多
关键词 医院管理 医患关系 患者投诉
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围手术期患者院内转运护理质量评价指标的构建 被引量:3
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作者 李鑫 兰星 +5 位作者 熊莉娟 王玉梅 郭雪琴 王钰涵 林颖 张静 《护理学杂志》 CSCD 北大核心 2024年第8期81-84,共4页
目的构建围手术期患者院内转运护理质量评价指标,为评价与监测围手术期患者院内转运护理质量提供评价工具。方法基于结构-过程-结果三维结构质量模型,通过文献回顾法、半结构式访谈法形成指标初稿,采用德尔菲专家函询法和层次分析法,筛... 目的构建围手术期患者院内转运护理质量评价指标,为评价与监测围手术期患者院内转运护理质量提供评价工具。方法基于结构-过程-结果三维结构质量模型,通过文献回顾法、半结构式访谈法形成指标初稿,采用德尔菲专家函询法和层次分析法,筛选指标并确定各级指标的权重。结果2轮专家函询问卷有效回收率为88.89%、100%,专家权威程度系数为0.928、0.931,专家意见的肯德尔和谐系数分别为0.275、0.314(均P<0.05)。形成的评价指标包括3项一级指标,11项二级指标和57项三级指标。结论构建的围手术期患者院内转运护理质量评价指标内容全面、具备可靠性和实用性,经验证后可作为围手术期患者院内转运护理质量的评价工具。 展开更多
关键词 住院患者 围手术期 院内转运 护理质量 评价指标 安全管理
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PDCA循环管理模式用于预防住院患者跌倒效果分析
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作者 刘翠云 柳萌萌 郭润蓉 《中国药业》 CAS 2024年第S01期199-200,共2页
目的分析PDCA循环管理模式用于预防住院患者跌倒的效果。方法选取医院2022年6月至2023年9月收治的住院患者70例,随机分为观察组和对照组,各35例。对照组行常规管理模式,观察组行PDCA循环管理模。结果与对照组比较,观察组护士防范跌倒考... 目的分析PDCA循环管理模式用于预防住院患者跌倒的效果。方法选取医院2022年6月至2023年9月收治的住院患者70例,随机分为观察组和对照组,各35例。对照组行常规管理模式,观察组行PDCA循环管理模。结果与对照组比较,观察组护士防范跌倒考核分数、患者防跌倒知识知晓率、护理质量评分显著升高(P<0.05),跌倒率显著降低(P<0.05)。结论PDCA循环管理模式用于预防住院患者跌倒的效果好,可有效提升护理人员应对应急情况的能力,提升患者防跌倒认知,强化护理服务质量。 展开更多
关键词 PDCA循环管理 住院患者 预防 跌倒
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基于临床照护分类系统的老年住院患者护理会诊信息化平台的设计及应用
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作者 孔怡儒 杨丽娜 +2 位作者 章治庆 赵静 贺晓莉 《护理管理杂志》 CSCD 2024年第11期921-925,共5页
目的 基于临床照护分类系统设计老年住院患者护理会诊信息化平台,进行临床应用并评价效果,为提高老年住院患者护理质量提供借鉴。方法 根据临床实际,组建老年护理会诊专家库,明确会诊专家职责与会诊流程,基于临床照护分类系统并结合需求... 目的 基于临床照护分类系统设计老年住院患者护理会诊信息化平台,进行临床应用并评价效果,为提高老年住院患者护理质量提供借鉴。方法 根据临床实际,组建老年护理会诊专家库,明确会诊专家职责与会诊流程,基于临床照护分类系统并结合需求,设计包含患者信息自动抓取、会诊专家智能推荐、会诊时间提醒、会诊结果评价与反馈等功能的老年住院患者护理会诊信息化平台。平台于2023年1月1日开始运行,比较平台使用前后护理会诊质量管理指标和会诊满意度。结果 使用平台后,老年住院患者护理会诊及时率、会诊记录规范率均高于使用平台前(P<0.05),患者护理会诊满意度、会诊申请科室护士对平台使用满意度均高于使用平台前(P<0.05)。结论 基于临床照护分类系统的老年住院患者护理会诊信息化平台的使用进一步规范了护理会诊流程,提升了护理会诊质量,提高了患者满意度,具有一定的临床推广使用价值。 展开更多
关键词 老年 住院患者 临床照护分类系统 护理会诊 信息化 护理管理
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