Adjusting the information service strategies according to users' requirements—A survey of the library users' information requirements in the four library systems of Zhejiang province

Based on a survey of the circumstances of the information requirements in social science from more than 3,800 library users in 48 libraries of the four major library systems in Zhejiang Province,this paper analyzes the present main characteristics of the users' requirements to the social science document information and puts forward some proposals for adjusting the document information service strategies for the library and information institutions.

A survey of public needs for digital information service in libraries and museums

Purpose:The purpose of the research is to investigate public needs for digital information service in the Chinese libraries and museums and seek ways to help these public service institutions improve their service to meet user needs.Design/methodology/approach:An online questionnaire survey was used to study the publicneeds for digital information service provided by libraries and museums.A total of 474 valid questionnaires were retrieved for analysis.Findings:The primary purpose of using the digital library and museum service was for knowledge acquisition,followed by work or class assignment and leisure and entertainment.Users need one-stop information service that provides information and service in a more integrated form and allows cross-database searching as well.Research limitations:A majority of the respondents were young and middle-aged people who often use the Internet.We would need to increase our sample size and include different groups of users such as children and retirees to make the sample more representative.Practical implications:Libraries and museums should collaborate to provide the users with one-stop digital information service.Meanwhile,the research can serve as a reference source for the future studies of digital library and museum service.Originality/value:Few studies were published on the public needs for digital library and museum service in China.This study bridges the gap and contributes to our understanding of the Chinese users’ needs for digital information service in libraries and museums.

A study of user experience in Tsinghua Wireless and Mobile Digital Library System(TWIMS)

Tsinghua University Library recently launched Tsinghua Wireless and Mobile Digital Library System(TWIMS) to meet users’ need for wireless access to library services.A survey of user experience about TWIMS was carried out for the purpose of studying its users’ behavior and their level of satisfaction about the system design and its various performance indicators. Based on our research findings, we concluded our research paper with a set of evaluative comments and suggestions. Those remarks are aimed at furthering the TWIMS’ functionality and reconstructing a more sensible questionnaire survey appertaining to the system users’ experience as well in the next phase of our extended research.

How to Effectively Apply ChatGPT in Software Engineering Education?——A Perspective from Undergraduate Students

As a highly advanced conversational AI chatbot trained on extensive datasets,ChatGPT has garnered significant attention across various domains,including academia,industry,and education.In the field of education,existing studies primarily focus on 2 areas:Assessing the potential utility of ChatGPT in education by examining its capabilities and limitations;exploring the educational scenarios that could benefit from the integration of ChatGPT.In contrast to these studies,we conduct a user survey targeting undergraduate students specializing in Software Engineering,aiming to gain insights into their perceptions,challenges,and expectations regarding the utilization of ChatGPT.Based on the results of the survey,we provide valuable guidance on the effective incorporation of ChatGPT in the realm of software engineering education.