著名新经济作家唐．塔斯考特（Don Tapscott），十多年前一本《数字化经济》（《The Digital Economy》），预言了新经济时代的到来。又是这位唐先生，在考查了这两年Web2．0的潮流、现象之后，新近又写了一本《Wikinomics》。描述了从...著名新经济作家唐．塔斯考特（Don Tapscott），十多年前一本《数字化经济》（《The Digital Economy》），预言了新经济时代的到来。又是这位唐先生，在考查了这两年Web2．0的潮流、现象之后，新近又写了一本《Wikinomics》。描述了从“旧网络时代”到“新网络时代”……该书的中文版即将面市，中国互联网启蒙人物之一、价值中国网总编辑胡泳先生应邀为本书中文版题写了前言。展开更多
Purpose: Web2.0 has facilitated the emergence of mass collaboration. Being a new model of virtual collaboration, mass collaboration has distinct characteristics such as self-organized voluntary participation and many-...Purpose: Web2.0 has facilitated the emergence of mass collaboration. Being a new model of virtual collaboration, mass collaboration has distinct characteristics such as self-organized voluntary participation and many-to-many communications mechanism. Behind the sparking achievements, mass collaboration systems are suffering from high coordination cost, reflecting intense conflict among the participants. This study explains how conflict interacts with its antecedents(participation and task complexity) and decedent(group performance) related to the mass collaboration process.Design/methodology/approach: Theoretical model is built upon literatures. Twenty-six measurable items, including social network indices used to reflect conflicts(e.g., density and degree), are extracted from Wikipedia database. The structural equation modeling is used to validate the proposed model.Findings: Participation increases task complexity, conflict and performance; task complexity and conflict increase group performance, but task complexity decreases conflict.Research limitations: This study is limited to one mass collaboration platform, other contexts can cause variance in the result. More characteristics of conflict network(e.g., self-loop)should be taken into consideration in future studies.Practical implications: Conflict management is critical to mass collaboration, and functions that increase the awareness of conflict may motivate users to participant, resulting better group performance.Originality/value: Few studies have investigated the consequences of conflict in mass collaboration context. Meanwhile, limited number of social network studies build network based on negative link. Moreover, most of extant studies on Wiki are descriptive researches without theoretical model. This study builds a theoretical model and incorporates social network approach to explore the influence of conflict.展开更多
文摘著名新经济作家唐．塔斯考特（Don Tapscott），十多年前一本《数字化经济》（《The Digital Economy》），预言了新经济时代的到来。又是这位唐先生，在考查了这两年Web2．0的潮流、现象之后，新近又写了一本《Wikinomics》。描述了从“旧网络时代”到“新网络时代”……该书的中文版即将面市，中国互联网启蒙人物之一、价值中国网总编辑胡泳先生应邀为本书中文版题写了前言。
基金supported by the Chinese Social Science Foundation(Grant No.10ATQ004)the Graduate Student Innovation Project of Jiangsu Province,China(Grant No.CX10B_022R)
文摘Purpose: Web2.0 has facilitated the emergence of mass collaboration. Being a new model of virtual collaboration, mass collaboration has distinct characteristics such as self-organized voluntary participation and many-to-many communications mechanism. Behind the sparking achievements, mass collaboration systems are suffering from high coordination cost, reflecting intense conflict among the participants. This study explains how conflict interacts with its antecedents(participation and task complexity) and decedent(group performance) related to the mass collaboration process.Design/methodology/approach: Theoretical model is built upon literatures. Twenty-six measurable items, including social network indices used to reflect conflicts(e.g., density and degree), are extracted from Wikipedia database. The structural equation modeling is used to validate the proposed model.Findings: Participation increases task complexity, conflict and performance; task complexity and conflict increase group performance, but task complexity decreases conflict.Research limitations: This study is limited to one mass collaboration platform, other contexts can cause variance in the result. More characteristics of conflict network(e.g., self-loop)should be taken into consideration in future studies.Practical implications: Conflict management is critical to mass collaboration, and functions that increase the awareness of conflict may motivate users to participant, resulting better group performance.Originality/value: Few studies have investigated the consequences of conflict in mass collaboration context. Meanwhile, limited number of social network studies build network based on negative link. Moreover, most of extant studies on Wiki are descriptive researches without theoretical model. This study builds a theoretical model and incorporates social network approach to explore the influence of conflict.
