In the digitalization context,a financial shared services center(FSSC)is designed to engage quality management in providing standardized financial shared services and risk control,completing the fundamental financial ...In the digitalization context,a financial shared services center(FSSC)is designed to engage quality management in providing standardized financial shared services and risk control,completing the fundamental financial work,and offering value-added financial services to customers.The means that all these services are delivered has drawn attention from both theoretical and practical communities.Yet few researches has been conducted so far in this regard.Based on the Grounded Theory research method,this paper looks at the related quality management methods and summarizes findings in financial shared services centers,based on the case study of HX Financial Shared Services Center.This paper also analyzes FSSC definition,FSSC quality management,digitalization applied in FSSC quality management,and FSSC e-quality management development in this digitalization context.This paper can serve as references to counterparts engaging in FSSC quality management and to supplement the prevailing theories on FSSC quality management application.展开更多
香港红十字会输血服务中心(Hong Kong Red Cross Blood Transfusion Service,HTBTS),隶属于医院管理局,为全港39家公、私立医院供血,在业务流程管理、临床血液供应与发放、血液成分制备流程与质量控制、采血部门的管理、献血者的招募策...香港红十字会输血服务中心(Hong Kong Red Cross Blood Transfusion Service,HTBTS),隶属于医院管理局,为全港39家公、私立医院供血,在业务流程管理、临床血液供应与发放、血液成分制备流程与质量控制、采血部门的管理、献血者的招募策略、采血模式、团体献血的运行及维护等多方面的管理上理念先进、作风严谨务实,全港医院血库均施行电子配血业务,具有丰富的经验。本人作为医院人才培养计划安排,2013年9月赴HTBTS及伊利沙伯医院进修学习并交流,现将情况介绍如下。展开更多
基金The paper is supported by Project of the National Social Science Fund of China“Enterprise Management Accounting Control System Frame of work and Application in China”(No.11BGL027).
文摘In the digitalization context,a financial shared services center(FSSC)is designed to engage quality management in providing standardized financial shared services and risk control,completing the fundamental financial work,and offering value-added financial services to customers.The means that all these services are delivered has drawn attention from both theoretical and practical communities.Yet few researches has been conducted so far in this regard.Based on the Grounded Theory research method,this paper looks at the related quality management methods and summarizes findings in financial shared services centers,based on the case study of HX Financial Shared Services Center.This paper also analyzes FSSC definition,FSSC quality management,digitalization applied in FSSC quality management,and FSSC e-quality management development in this digitalization context.This paper can serve as references to counterparts engaging in FSSC quality management and to supplement the prevailing theories on FSSC quality management application.
文摘香港红十字会输血服务中心(Hong Kong Red Cross Blood Transfusion Service,HTBTS),隶属于医院管理局,为全港39家公、私立医院供血,在业务流程管理、临床血液供应与发放、血液成分制备流程与质量控制、采血部门的管理、献血者的招募策略、采血模式、团体献血的运行及维护等多方面的管理上理念先进、作风严谨务实,全港医院血库均施行电子配血业务,具有丰富的经验。本人作为医院人才培养计划安排,2013年9月赴HTBTS及伊利沙伯医院进修学习并交流,现将情况介绍如下。
