Purpose: Taking Zhihu as the object for a case study, we intend to analyze the key factors that have affected users on adopting answers in social Q&A(SQA) websites.Design/methodology/approach: With information ado...Purpose: Taking Zhihu as the object for a case study, we intend to analyze the key factors that have affected users on adopting answers in social Q&A(SQA) websites.Design/methodology/approach: With information adoption model(IAM) as the theoretical foundation and widely accepted evaluation criteria for answer quality in SQA sites as variables, we constructed a factor model that has influenced SQA community users to adopt offered answers. With the partial least squares(PLS) technique, our model was then empirically tested through a sample of 311 Zhihu users.Findings: Our results showed that answer usefulness is the most effective variable, and answer interactivity and answer entertainment both have positive and significant impacts on users’ attitude to adopt answers in an SQA community. Except for novelty, other three components of answer quality, i.e. knowledge, reliability, and solution to the problem have all significant effect on answer usefulness.Research limitations: First, due to the limited sample size, it is still questionable if our research results based on Zhihu could be applied to other SQA communities. Second, our questionnaires were mainly designed to investigate how users felt about the answers in an SQA site, but did not differentiate the content of the answer itself.Practical implications: As a three-year-old SQA platform, Zhihu has developed very quickly with its high-quality answers and public intellectual users, and has been regarded as one of the representatives of fast emerging Chinese SQA communities in recent years. Our studycould help shed light on users’ information sharing and knowledge adoption behaviors in a Chinese SQA site, such as Zhihu. Originality/value: Compared with previous studies on answer quality assessments in SQA sites and on information adoption model, to the best of our knowledge, this is one of the pioneer studies which combined answer qualities with users’ intention of adopting SQA answers. Our study on user answer adoption in Zhihu community could further develop the theory of IAM. This study showed that answer usefulness is the most important motivation of Zhihu users in the process of adopting answers.展开更多
Aiming at the lack of professional knowledge to guide apparel recommendation,an apparel recommendation method based on image design expert knowledge has been proposed.Then,apparel recommendation knowledge graphs have ...Aiming at the lack of professional knowledge to guide apparel recommendation,an apparel recommendation method based on image design expert knowledge has been proposed.Then,apparel recommendation knowledge graphs have been created and a apparel recommendation question and answer(Q&A)system has been designed and implemented.The question templates in the apparel recommendation domain were defined,the task of recognizing the named entities of question sentences was completed by the Bi-directional encoder representations from transformer-Bi-directional long short-term memory-conditional random field(BERT-BiLSTM-CRF)model,and the question template with the highest matching degree to the user’s question was obtained by using term frequency-inverse document frequency(TF-IDF)algorithm.The corresponding cypher graph database query statement was generated to retrieve the knowledge graph for answers,and iFLYTEK’s voice application programming interface(API)was called to implement the Q&A.The experimental results have shown that the Q&A system has a high accuracy rate and application value in the field of apparel recommendations.展开更多
Tagging is a defining characteristic of Web 2.0.It allows users of social computing systems(e.g.,question and answering(Q&A)sites)to use free terms to annotate content.However,is tagging really a free action?Exist...Tagging is a defining characteristic of Web 2.0.It allows users of social computing systems(e.g.,question and answering(Q&A)sites)to use free terms to annotate content.However,is tagging really a free action?Existing work has shown that users can develop implicit consensus about what tags best describe the content in an online community.However,there has been no work studying the regularities in how users order tags during tagging.In this paper,we focus on the natural ordering of tags in domain-specific Q&A sites.We study tag sequences of millions of questions in four Q&A sites,i.e.,CodeProject,SegmentFault,Biostars,and CareerC up.Our results show that users of these Q&A sites can develop implicit consensus about in which order they should assign tags to questions.We study the relationships between tags that can explain the emergence of natural ordering of tags.Our study opens the path to improve existing tag recommendation and Q&A site navigation by leveraging the natural ordering of tags.展开更多
A sheer number of techniques and web resources are available for software engineering practice and this number continues to grow.Discovering semantically similar or related technical terms and web resources offers the...A sheer number of techniques and web resources are available for software engineering practice and this number continues to grow.Discovering semantically similar or related technical terms and web resources offers the opportunity to design appealing services to facilitate information retrieval and information discovery.In this study,we extract technical terms and web resources from a community of question and answer(Q&A)discussions and propose an approach based on a neural language model to learn the semantic representations of technical terms and web resources in a joint low-dimensional vector space.Our approach maps technical terms and web resources to a semantic vector space based only on the surrounding technical terms and web resources of a technical term(or web resource)in a discussion thread,without the need for mining the text content of the discussion.We apply our approach to Stack Overflow data dump of March 2018.Through both quantitative and qualitative analyses in the clustering,search,and semantic reasoning tasks,we show that the learnt technical-term and web-resource vector representations can capture the semantic relatedness of technical terms and web resources,and they can be exploited to support various search and semantic reasoning tasks,by means of simple K-nearest neighbor search and simple algebraic operations on the learnt vector representations in the embedding space.展开更多
基金jointly supported by National Social Science Foundation of China(Grant No.14BTQ044)Wuhan University Academic Development Plan for Scholars after 1970s
文摘Purpose: Taking Zhihu as the object for a case study, we intend to analyze the key factors that have affected users on adopting answers in social Q&A(SQA) websites.Design/methodology/approach: With information adoption model(IAM) as the theoretical foundation and widely accepted evaluation criteria for answer quality in SQA sites as variables, we constructed a factor model that has influenced SQA community users to adopt offered answers. With the partial least squares(PLS) technique, our model was then empirically tested through a sample of 311 Zhihu users.Findings: Our results showed that answer usefulness is the most effective variable, and answer interactivity and answer entertainment both have positive and significant impacts on users’ attitude to adopt answers in an SQA community. Except for novelty, other three components of answer quality, i.e. knowledge, reliability, and solution to the problem have all significant effect on answer usefulness.Research limitations: First, due to the limited sample size, it is still questionable if our research results based on Zhihu could be applied to other SQA communities. Second, our questionnaires were mainly designed to investigate how users felt about the answers in an SQA site, but did not differentiate the content of the answer itself.Practical implications: As a three-year-old SQA platform, Zhihu has developed very quickly with its high-quality answers and public intellectual users, and has been regarded as one of the representatives of fast emerging Chinese SQA communities in recent years. Our studycould help shed light on users’ information sharing and knowledge adoption behaviors in a Chinese SQA site, such as Zhihu. Originality/value: Compared with previous studies on answer quality assessments in SQA sites and on information adoption model, to the best of our knowledge, this is one of the pioneer studies which combined answer qualities with users’ intention of adopting SQA answers. Our study on user answer adoption in Zhihu community could further develop the theory of IAM. This study showed that answer usefulness is the most important motivation of Zhihu users in the process of adopting answers.
文摘Aiming at the lack of professional knowledge to guide apparel recommendation,an apparel recommendation method based on image design expert knowledge has been proposed.Then,apparel recommendation knowledge graphs have been created and a apparel recommendation question and answer(Q&A)system has been designed and implemented.The question templates in the apparel recommendation domain were defined,the task of recognizing the named entities of question sentences was completed by the Bi-directional encoder representations from transformer-Bi-directional long short-term memory-conditional random field(BERT-BiLSTM-CRF)model,and the question template with the highest matching degree to the user’s question was obtained by using term frequency-inverse document frequency(TF-IDF)algorithm.The corresponding cypher graph database query statement was generated to retrieve the knowledge graph for answers,and iFLYTEK’s voice application programming interface(API)was called to implement the Q&A.The experimental results have shown that the Q&A system has a high accuracy rate and application value in the field of apparel recommendations.
基金Project supported by the Shanxi Datong University Project(No.2012k6)Shanxi Datong University Educational Reform Project(No.xjg2015202)。
文摘Tagging is a defining characteristic of Web 2.0.It allows users of social computing systems(e.g.,question and answering(Q&A)sites)to use free terms to annotate content.However,is tagging really a free action?Existing work has shown that users can develop implicit consensus about what tags best describe the content in an online community.However,there has been no work studying the regularities in how users order tags during tagging.In this paper,we focus on the natural ordering of tags in domain-specific Q&A sites.We study tag sequences of millions of questions in four Q&A sites,i.e.,CodeProject,SegmentFault,Biostars,and CareerC up.Our results show that users of these Q&A sites can develop implicit consensus about in which order they should assign tags to questions.We study the relationships between tags that can explain the emergence of natural ordering of tags.Our study opens the path to improve existing tag recommendation and Q&A site navigation by leveraging the natural ordering of tags.
基金the National Natural Science Foundation of China(No.61872232)。
文摘A sheer number of techniques and web resources are available for software engineering practice and this number continues to grow.Discovering semantically similar or related technical terms and web resources offers the opportunity to design appealing services to facilitate information retrieval and information discovery.In this study,we extract technical terms and web resources from a community of question and answer(Q&A)discussions and propose an approach based on a neural language model to learn the semantic representations of technical terms and web resources in a joint low-dimensional vector space.Our approach maps technical terms and web resources to a semantic vector space based only on the surrounding technical terms and web resources of a technical term(or web resource)in a discussion thread,without the need for mining the text content of the discussion.We apply our approach to Stack Overflow data dump of March 2018.Through both quantitative and qualitative analyses in the clustering,search,and semantic reasoning tasks,we show that the learnt technical-term and web-resource vector representations can capture the semantic relatedness of technical terms and web resources,and they can be exploited to support various search and semantic reasoning tasks,by means of simple K-nearest neighbor search and simple algebraic operations on the learnt vector representations in the embedding space.