Security Policies for Web Service Invocation of Automotive Industry Chain Collaboration Platform

To meet the actual requirements of an automotive industry chain collaboration platform （AICCP）, this paper offers several simple but effective security policies based upon the traditional security mechanism of data transfer, including user ID verification with SOAP （simple object access protocol）, header, SOAP message encryption with SOAP extension and XML （extensible markup language） file encryption and decryption. Application of these policies to the AICCP for more than one year proves the effectiveness of the data exchange practice between the AICCP and enterprise Intranet.

Value Creation for the After-Sales Services： Organizational and Strategic Perspectives

As a part of the product development process, the after-sales services are not only a source of innovation, but also they benefit from value creation through new managerial methodologies for the achievement of competitive advantage and customer satisfaction. The objective of the paper is to further understand value creation for the after-sales services. We present the case of the creation of a new business for the after-sales services for the entrance into a new market. The new business is created by two gurus in the aerospace industry. A typology of guidelines is derived, based on organizational and strategic perspectives, for the after-sales services value creation and the guidelines for the creation of a new business as well as for the entrance of into a new market are presented.

3M Strengthening After-sales Service

The rapid rise and development of the computer industry in China has promoted the production of and demand for computer diskettes. China, with over 30 diskette production lines and an annual production of 2 billion diskettes, including some for export, has become the biggest diskette producing country in the world. However, imported diskettes, especially high grade brands, enjoy a good market here. That’s why many world renowned diskette

Probe on Network-based Collaborative Maintenance Model for After-sales Equipment

In order to make equipment run safely, economically and continuously, some new maintenance models were put forward to improve the equipment after-sale maintenance service, such as E-maintenance, third-party maintenance, etc. To certain extent, the models solved the problem of the distance between the manufacturer and customer and the dispersion of the maintenance technologies, however, those resources are still widely distributed and do not collaborate efficiently. In this paper, a network-based collaborative maintenance service model was proposed for after-sales equipment to solve the problem of maintenance resources integration. Concretely, equipment designers, maintainers, spare parts suppliers and maintenance experts were grouped together to establish dynamic alliance. The leader of the alliance is the manufacturer under guaranty period or equipment user exceeding the guaranty period. The process of maintenance service was divided into three stages which are fault diagnosis, maintenance decision and maintenance implementation. The sub-alliances were established to carry out maintenance work at each stage. In addition, the business process of network-based collaborative maintenance was analyzed and collaborative business system for equipment＇s after-sales collaborative maintenance service was designed. In the end, an informational economics model of network-based collaborative maintenance was established to demonstrate the effectiveness of this maintenance model.

Empirical Validation of Key-Factors of Connected Remote Services

Based on an exploration of key-factors of connected remote services(CRS)by means of a qualitative study among German automotive customers,this study operationalizes the phenomenon.The definition of CRS as service innovation captures the special particularity of connectedness as attribute,providing simultaneous connectivity of customers to a service object(e.g.car),and a service provider(e.g.dealer and car manufacturer).The measurement model is conceptualized as a second-order formative construct defining the five key-factors:convenience,connectedness,comfort,safety,and reliability as first-order reflective constructs as identified in the prior qualitative study.The scale validation was undertaken at the first-and second-order levels.The result confirms the five distinct first-order measurement models.At the second-order level,a multiple indicators and multiple causes(MIMIC)model was employed to assess the validity of the formative measurement model.The operationalization confirms the distinctness of the five CRS key-factors.Further,the results suggest that four of five key-factors significantly contribute to the overarching construct of connected remote services,with safety and connectedness being the most important contributors and comfort to be shown as not significant.The confirmed concept of CRS will provide future research with a basis to explore different impacts of CRS use,e.g.in the context of technology acceptance and intentional customer behavior.

汽车制造与试验技术教师教学创新团队社会服务能力提升路径研究--以安徽机电职业技术学院为例

社会服务成效是职业教育教师教学创新团队的重要建设指标,为提升教师教学创新团队的社会服务能力,以汽车制造与试验技术教师教学创新团队社会服务能力为研究对象,以提升教师社会服务能力为主线,结合汽车产业发展以及汽车制造与试验技术教师教学创新团队的现状,分析教师社会服务能力在教师教学创新团队建设中的作用。依托校企合作,提出汽车制造与试验技术教师教学创新团队社会服务能力提升路径,进一步构建校企合作“命运共同体”,打造具有较强社会服务能力的“双师型”教师教学创新团队。

面向服务的理念在汽车电子软件架构中的实现路线研究

为了适应软件定义汽车的发展趋势并解决面向服务的架构(SOA)在汽车行业应用的适应性调整问题,首先总结了在汽车架构开发中应用SOA的环节及其优点;其次,以自动紧急制动系统软件架构开发为例,提出一种VSOA实施路线,提出一种实施路线需求分析流程,并分析了服务划分原则,指导了服务逻辑架构和软件架构的建立;最后,根据服务逻辑、软件架构、架构前瞻性,为分析案例建立一种域集中硬件通信架构,旨在促进汽车电子软件开发中对SOA的理解和应用,为实现更灵活、可扩展的汽车软件系统提供有益的经验和指导。

大数据时代用户需求视角下的汽车售后服务创新研究

经过多年的发展,中国的汽车市场已经形成了一个庞大的市场体系,不但用户群体众多,而且售后市场多样。汽车企业要生存和发展不但要为用户群体提供高品质的汽车,还要提供完善的售后服务工作。大数据技术下,信息的挖掘变得更加的精准,针对不同的汽车用户需求可以实现个性化的服务,也实现了“一切从客户出发”的汽车售后服务理念,帮助了汽车企业抢占更多的客户。文章主要使用大数据技术挖掘汽车用户的使用数据,获得他们的需求特点,从而为他们制定符合要求的售后服务工作,以满足用户的个性化需求。

基于VSOME/IP的汽车E/E架构分布式服务框架设计研究

新型汽车电子电气架构下的车载软件需具备可复用、易扩展、松耦合、兼容互操作等特点。为了将汽车电子控制单元(ECU)上的应用程序抽象为服务,以开源的分布式通信中间件VSOME/IP和远程过程调用框架CommonAPI C++为基础,提出了一种基于VSOME/IP的分布式服务框架。该框架利用Franca IDL服务接口描述语言提高开发人员构建服务效率;通过路由管理器实现了服务框架中服务注册中心组件,为分布式系统提供服务发布、服务订阅、状态同步、消息通知等功能,并采用SOME/IP作为底层通信协议,为系统提供发布订阅式和请求响应式的服务调用方式。

基于“楚怡杯”职业技能竞赛探究专业教学改革——以高职院校汽车技术服务与营销专业为例

职业技能竞赛成为检验高职院校各专业教学效果的重要平台。基于“楚怡杯”湖南省职业院校技能竞赛汽车营销赛项,分析比赛各模块成绩所反映出的汽车技术服务与营销专业在人才培养过程中存在的问题,并提出相应的教学改革措施,为高职教育教学改革提供参考。

服务体验视角下的新能源汽车小型展厅空间设计策略

汽车展厅是展示汽车的终端,也是面向用户的实体平台。随着新能源车的普及和年轻化消费者体验需求的不断升级,合理的新能源汽车展厅空间设计不仅可以成为品牌与消费者通过全旅程服务开展持续沟通、塑造多元关系和丰富体验的关键抓手,而且能够有效提升新能源车销量和用户忠诚度。同时,考虑到大多数新能源汽车公司选择小型城市展厅,因此本文将基于服务体验的视角重新审视该类展厅的空间设计,以整体系统性的思维对小型城市展厅空间序列的规划、空间交互体验和情感化设计等方面进行全面探究,尝试提炼出相应设计策略,从而对新能源汽车展厅空间的设计进行革新。

气象观测场在汽车试验场中的应用研究

汽车试验场作为汽车开展道路测试的重要场所,用于验证汽车产品的品质以及可靠性。除了场地道路外,气象条件作为汽车道路测试的重要一环,在《GB/T12534-1990汽车道路试验方法通则》中也有明确要求,如:试验时应是无雨无雾天气,相对湿度小于95%,气温0-40℃,风速不大于3m/s。同时气象条件也作为试验场道路管控的重要依据,实时风速、雨量、能见度等信息为场地管理者发布限速、限行、封场等通知提供必要参考依据,直接影响道路测试安全管控的及时性。因此,文章从气象观测场的建设、气象服务、异常天气道路管控等方面开展气象观测场在汽车试验场中的应用研究。

核心企业对数智化创新生态系统的构建——华为汽车的案例

华为汽车作为服务型核心企业,为汽车制造企业提供数字化与智能化融合的智能汽车解决方案业务,并领导创新主体构建数智化创新生态系统。采用基于扎根理论的单案例研究方法,对数智化创新生态系统的构建机制和构建路径进行分析。研究发现:环境支撑、要素赋能、动态演化、系统形成成为核心企业构建数智化创新生态系统的4个核心范畴,核心企业沿着“环境支撑→要素赋能→动态演化→系统形成”这一动态路径构建数智化创新生态系统。华为汽车案例的实践启示是:服务型核心企业若拥有数字化、智能化优势也能够构建数智化创新生态系统,系统的构建是一个动态形成过程,要模拟系统构建的可行路径;重视数据要素、数字化赋能在数智化创新生态系统中的关键作用。

“技能型高考”背景下不同生源培养方式差异性研究——以成都师范学院汽车服务工程专业为例

在“学术性高考”与“技能型高考”双轨并行的教育体系中,如何优化应用型本科专业的教育模式以满足多样化人才培养需求,成为高等教育面临的重要课题。本研究以成都师范学院汽车服务工程专业为案例,探讨两种不同高考模式下学生的知识基础和学习习惯差异,提出相应的教育改革策略。研究发现,参加“技能型高考”和“学术性高考”学生,存在显著的知识基础和学习习惯差异。为应对这一现状,本文建议实施包括专业探索期、专业核心期以及专业抉择期在内的阶段性教学策略,并强调了本科生导师制度的重要性。本研究不仅为成都师范学院提供了具体的教育改革建议,也为其他院校在类似背景下的教育模式改革提供了参考和启示。通过这些改革,旨在促进教育公平,提升教育质量,以及更好地满足社会对多样化高素质人才的需求。

双高建设下汽车技术服务与营销专业人才培养新路径探索

“双高”建设背景下,深化高职院校人才培养体系、进一步增强大学生的就业意识,提高大学生的技术服务和营销能力、促进学生全面发展、为国家培养更多综合型复合人才。基于此,文章从汽车技术服务与营销专业的市场需求导向出发,探索双高建设下汽车技术服务与营销专业人才培养新路径。

CRM在汽车营销企业中的开发与应用

CRM作为以客户关系调整为核心的现代营销技术,在汽车营销行业发挥着重要作用。通过有效地管理客户关系,汽车营销企业可以实现了解客户需求、提高销售效率、增强客户忠诚度和二次购买率的目标。同时,CRM系统的引入也促进了企业内部流程的优化和协同,提高整体运营效率和管理水平。

基于AMOS的汽服专业学生满意度实证分析

结合CCSI模型构建6个潜变量19个观察变量的专业满意度指数模型,通过对该专业在校生的调研,获取196份有效问卷数据。运用AMOS建立结构方程模型进行分析,得出学校/专业形象、专业感知价值、专业感知质量对专业满意度有积极正向的影响。结合路径分析,提出改进建议:提高个性发展,拓展课外活动;优化专业课程顺序,递进掌握专业知识;深化创新实践内容,提高专业学生素质;加强就业宣传,提高专业认知。

“新四化”牵引的汽车服务工程专业培养模式升级改造路径探索

随着汽车产业步入“新四化”时代,对具备最新知识体系和专业能力的人才需求迫切。当前国内高校的汽车服务工程专业人才培养模式仍基于传统汽车知识体系,已无法满足汽车产业变革的新需求。文章以“新四化”产业变革带来的汽车行业人才需求变化为基础,探讨汽车专业课程培养体系升级改造措施,建立“三个一”协同创新的专业人才培养模式,包括构建面向产业发展前沿、对接工作任务的专业课程体系;将以老师为中心的专业教学模式转变为学生中心;探索汽车服务工程专业的校企合作新模式,为应用型本科院校的汽车服务工程专业提供人才培养的借鉴和参考。

Progress in research on the performance and service life of batteries membrane of new energy automotive

Batteries membrane materials are widely used in new energy automotives such as hybrid vehicles,fuel cell vehicles,and pure electric vehicles.Membrane consists of two categories:fuel cell membrane(power unit) and power battery membrane(charge and discharge device).With rapid development of the processes and technology of cell membrane materials,there is urgent need to study their properties and service life.The article summarizes the recent research progress in proton exchange membrane materials,lithium battery separator materials,and nickel-hydrogen battery separator materials.Based on our laboratory research,the paper features the affecting factors and mitigation strategy of performance and service life for automotive battery membrane materials.Future direction for the batteries membrane material of new energy automotive is discussed.

苏州市汽车服务业空间分布及影响因素分析

基于苏州市汽车服务业POI数据,以镇街为尺度探讨汽车服务业在城市内部的分布特征,并在此基础上,利用负二项回归模型探究苏州汽车服务业区位选择的影响因素。研究发现:(1)苏州市汽车服务业企业空间分布不均匀,总体呈现出“多中心、块状集聚”特征;(2)不同类型的汽车服务业空间集聚强度不同,集聚强度由大到小依次为销售型、服务型和维修型;(3)汽车服务业企业分布受交通条件、集聚条件、人口密度和城乡区位等多因素影响,其中集聚条件对汽车服务业的区位选择影响最为显著。