Tracing the origins of business cost, to define the satisfaction assessment factors on the business cost in Shanghai was investigated in this paper. Arguing that these effects: a single low cost is not only the criter...Tracing the origins of business cost, to define the satisfaction assessment factors on the business cost in Shanghai was investigated in this paper. Arguing that these effects: a single low cost is not only the criterion determining satisfaction. Other important factors, such as enterprise internal cognitive attitude,stability of the external environment,the quality of perceptions of government services can affect satisfaction. Within structural equation modeling( SEM) approach, six sets of hypotheses are drawn up and tested with a sample of 338 enterprises using questionnaires. Additionally,the analyses of findings introduce the crucial importance of these features in the assessment of satisfaction with business cost in Shanghai. Finally, the results show that internal cognitive has a positive impact on satisfaction. Stability of the external environment has a significant relationship with the effectiveness of government services. Stability of the external environmeat and the effectiveness of government servises have a positive effect on satisfaction.展开更多
Objective To explore the influencing factors on job satisfaction of licensed pharmacists in R retail pharmacy,and to provide a reference for improving the job satisfaction of licensed pharmacists in China.Methods Thro...Objective To explore the influencing factors on job satisfaction of licensed pharmacists in R retail pharmacy,and to provide a reference for improving the job satisfaction of licensed pharmacists in China.Methods Through literature research and satisfaction questionnaire,349 licensed pharmacists in R retail pharmacy were investigated.Then,the influencing factor equation model was constructed by factor analysis and structural equation method.Results and Conclusion The overall adaptation of the structural equation model was well established.The job satisfaction of licensed pharmacists in R retail pharmacy was closely related to interpersonal relationship,work characteristics,good management,salary and growth opportunity,and it was not significantly correlated with job environment.Therefore,work characteristics influenced most,followed by salary.Five key factors affecting the job satisfaction of licensed pharmacists in R retail pharmacy are summarized in this paper.It is suggested to adjust corresponding key factors such as work characteristics and salary,so as to improve job satisfaction of licensed pharmacists in the same industry.展开更多
While the importance of tourist satisfaction has been recognized by academic researchers for at least four decades, adequate tourist satisfaction models have not been developed or validated. This study presents a tour...While the importance of tourist satisfaction has been recognized by academic researchers for at least four decades, adequate tourist satisfaction models have not been developed or validated. This study presents a tourist satisfaction model for a destination and explores the antecedents （tourist expectations, destination image, perceived quality, and perceived value） and the consequences （tourist complaints and tourist loyalty） of tourist satisfaction using Guilin for the case study. Structural equation modeling results support the tourist satisfaction model of tourist expectations, destination image, perceived quality, and perceived value as four key antecedents of tourist satisfaction, with tourist satisfaction having a negative effect on tourist complaints and a positive effect on tourist loyalty. Managerial implications are drawn from the study findings and suggestions are given for future work.展开更多
员工满意度的高低直接影响着企业经营活动的效率。本文首先介绍了结构方程模型(SEM 模型)的基本原理,然后从轨道交通企业的特点出发,建立了轨道交通企业员工满意度评价的 SEM 模型及指标体系,最后以深圳地铁运营分公司员工满意度评价为...员工满意度的高低直接影响着企业经营活动的效率。本文首先介绍了结构方程模型(SEM 模型)的基本原理,然后从轨道交通企业的特点出发,建立了轨道交通企业员工满意度评价的 SEM 模型及指标体系,最后以深圳地铁运营分公司员工满意度评价为例,对 SEM 模型进行了实证性研究。展开更多
基金National Social Science Foundation of China(No.10BJL044)Doctoral Innovation Project of Donghua University:the Central Universities Science Fundamental Research in China(No.CUSF-DH-D-2015064)
文摘Tracing the origins of business cost, to define the satisfaction assessment factors on the business cost in Shanghai was investigated in this paper. Arguing that these effects: a single low cost is not only the criterion determining satisfaction. Other important factors, such as enterprise internal cognitive attitude,stability of the external environment,the quality of perceptions of government services can affect satisfaction. Within structural equation modeling( SEM) approach, six sets of hypotheses are drawn up and tested with a sample of 338 enterprises using questionnaires. Additionally,the analyses of findings introduce the crucial importance of these features in the assessment of satisfaction with business cost in Shanghai. Finally, the results show that internal cognitive has a positive impact on satisfaction. Stability of the external environment has a significant relationship with the effectiveness of government services. Stability of the external environmeat and the effectiveness of government servises have a positive effect on satisfaction.
文摘Objective To explore the influencing factors on job satisfaction of licensed pharmacists in R retail pharmacy,and to provide a reference for improving the job satisfaction of licensed pharmacists in China.Methods Through literature research and satisfaction questionnaire,349 licensed pharmacists in R retail pharmacy were investigated.Then,the influencing factor equation model was constructed by factor analysis and structural equation method.Results and Conclusion The overall adaptation of the structural equation model was well established.The job satisfaction of licensed pharmacists in R retail pharmacy was closely related to interpersonal relationship,work characteristics,good management,salary and growth opportunity,and it was not significantly correlated with job environment.Therefore,work characteristics influenced most,followed by salary.Five key factors affecting the job satisfaction of licensed pharmacists in R retail pharmacy are summarized in this paper.It is suggested to adjust corresponding key factors such as work characteristics and salary,so as to improve job satisfaction of licensed pharmacists in the same industry.
文摘While the importance of tourist satisfaction has been recognized by academic researchers for at least four decades, adequate tourist satisfaction models have not been developed or validated. This study presents a tourist satisfaction model for a destination and explores the antecedents （tourist expectations, destination image, perceived quality, and perceived value） and the consequences （tourist complaints and tourist loyalty） of tourist satisfaction using Guilin for the case study. Structural equation modeling results support the tourist satisfaction model of tourist expectations, destination image, perceived quality, and perceived value as four key antecedents of tourist satisfaction, with tourist satisfaction having a negative effect on tourist complaints and a positive effect on tourist loyalty. Managerial implications are drawn from the study findings and suggestions are given for future work.
