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Effective Management of Own Funds in Polish Cooperative Banks
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作者 Rafal Balina Olaf Kowalski Jerzy Rozynski 《Chinese Business Review》 2014年第3期154-161,共8页
Today cooperative banks belong to the most significant financial institution in the world. Moreover, they can compete with commercial banks. The own funds of the cooperative bank are important in their activity. The m... Today cooperative banks belong to the most significant financial institution in the world. Moreover, they can compete with commercial banks. The own funds of the cooperative bank are important in their activity. The main goal of this paper is to investigate how much the level of the own funds of the Polish cooperative banks influenced their efficiency. The research pertained to operating cooperative banks in Poland. The following measures of the efficiency were used in the research: return on Equity (ROE), net profit, index C/I, and financial margin. The results of the study indicate that banks from the Quartile III (highest aggregate own funds), had the highest net profits, the highest ROE, the lowest C/I value, the lowest ROE, and the lowest financial markups. On this basis, it remains to be recommended that banks of highest aggregate own funds continue expansion of own funds which will increase lending capacity and subsequently contribute to higher effectiveness. 展开更多
关键词 cooperative bank own funds EFFECTIVENESS
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Financial Services Costs in Poland's Cooperative Banking in Opinion of Small and Medium-size Enterprise
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作者 Rafat Balina 《Management Studies》 2015年第1期34-40,共7页
In their development strategy, Poland's cooperative (co-op) banks should equally consider the competition and the rising expectations of their clientele. According to bank customers, an essential element of custome... In their development strategy, Poland's cooperative (co-op) banks should equally consider the competition and the rising expectations of their clientele. According to bank customers, an essential element of customer satisfaction--which ties into their loyalty--is the cost of financial services. Currently, delivering a comfortable level of costs for financial services appears to be one of the key verifiers of a bank's offer, especially in a slowed economy. An effort was made to assess the satisfaction level of Poland's co-op bank clients from the small and medium enterprise (SME) sector based on costs for services offered by said banks. The study indicated that 2/3 of the clientele was dissatisfied with high financial service and operation charges and low interest rates on current funds deposited by businesses. Co-op banks were able to deliver satisfactory interest rates for working capital loans in current accounts to over 60% of their clientele. 展开更多
关键词 CLIENT SATISFACTION financial services cost cooperative (co-op) bank
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