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Application of Activity Based Costing in Customer Evaluation and Management
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作者 CHEN Lin ZHANG Wen-xu QIAO Zhi-lin 《International Journal of Plant Engineering and Management》 2013年第1期8-14,共7页
As plant develops, many industries' automatic level is very high leading to the increasing of indirect cost. Traditional costing methods, which use single standard of distributing indirect cost, cannot calculate cus-... As plant develops, many industries' automatic level is very high leading to the increasing of indirect cost. Traditional costing methods, which use single standard of distributing indirect cost, cannot calculate cus- tomer cost accurately and satisfy managers any more. This paper is aimed on solving the aforesaid problem. In this paper we propose the thought of evaluating customer cost by using activity based costing(ABC) and the tra- ditional model of customer lifetime value(CLV) to improve the CLV model, then analyze the difference of using both models through an empirical study. As a result, ABC can account customer cost more accurately so that the CLV can help managers evaluate customer more effectively. 展开更多
关键词 customer lifetime value activity based costing customer cost
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A calculation method for a power user's CIC under specific conditions in smart distribution grid 被引量:6
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作者 SUN Bing YU YiXin 《Science China(Technological Sciences)》 SCIE EI CAS CSCD 2015年第7期1162-1172,共11页
This paper presents a practical method for calculating a power user’s customer interruption costs(CIC)under specific conditions.This novel method has been developed,based on the CIC results predicted by Lawrence Berk... This paper presents a practical method for calculating a power user’s customer interruption costs(CIC)under specific conditions.This novel method has been developed,based on the CIC results predicted by Lawrence Berkeley National Laboratory(LBNL),so that the key factors,such as customer type,customer size,interruption occurrence time and interruption duration can be considered.As compared to the LBNL method,the method proposed here is easy to understand and easy to execute with an acceptable error.It lays a solid foundation for further investigation of distributed generators and demand response in assessing reliability value of smart distribution grid(SDG).The effectiveness of the proposed method is confirmed through the assessment of RBTS-Bus2. 展开更多
关键词 smart distribution grid reliability value customer interruption costs customer type customer size interruption oc-currence time interruption duration
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