By utilizing artificial intelligence and pattern rec ognition techniques, we propose an integrated mobile-customer identity recognition approach in this paper, based on cus tomer＇s behavior characteristics extracted ...By utilizing artificial intelligence and pattern rec ognition techniques, we propose an integrated mobile-customer identity recognition approach in this paper, based on cus tomer＇s behavior characteristics extracted from the customer information database. To verify the effectiveness of this approach, a test has been run on the dataset consisting of 1 000 customers in 3 consecutive months.The result is compared with the real dataset in the fourth month consisting of 162 customers, which has been set as the customers for recognition. The high correct rate of the test （96.30%）, together with 1. 87% of the judge-by-mistake rate and 7.82% of the leaving-out rate, demonstrates the effectiveness of this approach.展开更多
基金Supported by Guangdong Mobile CommunicationCompany Li mited Key Item(19984001)
文摘By utilizing artificial intelligence and pattern rec ognition techniques, we propose an integrated mobile-customer identity recognition approach in this paper, based on cus tomer＇s behavior characteristics extracted from the customer information database. To verify the effectiveness of this approach, a test has been run on the dataset consisting of 1 000 customers in 3 consecutive months.The result is compared with the real dataset in the fourth month consisting of 162 customers, which has been set as the customers for recognition. The high correct rate of the test （96.30%）, together with 1. 87% of the judge-by-mistake rate and 7.82% of the leaving-out rate, demonstrates the effectiveness of this approach.
