A Comparative Assessment of Patient Safety Culture between Iranian Selected Hospitals and Agency for Healthcare Research and Quality (AHRQ) Report

Establishing a culture of patient safety can be effective in reducing the incidence of medical errors and solving concerns of safety inadequacy in health systems. The purpose of this study was to assess the culture of patient safety in the selected hospitals, and compare the results with published reports of AHRQ. This study was approved by the Ethical Committee of BPUMS. The subjects signed the informed consent form to participle in the study. Confidentiality was maintained throughout the study reports. Cross-sectional study was conducted in 2012;the study sample was composed of 364 staffs working at two selected hospitals affiliated to Bushehr University of Medical Sciences. Hospital Survey on Patient Safety Culture was used to collect data. Descriptive statistical analysis was used to analyze the data. No reports of events in both studied hospitals and benchmark were accounted for the most of the reported errors, although this indicator in studied hospitals was nearly 23% higher than that of the benchmark report. The highest patient safety grade in studied hospitals and benchmark was “acceptable” and “very good”, respectively. The highest percentage of positive response to patient safety dimension was organization learning and then teamwork within units in studied hospitals. Teamwork within units also was the highest average percent in benchmark report. Non-punitive response to errors had the lowest positive percentage of participant responses in both studies. To achieve the patient safety culture, we do not need to blame individual and apply punitive approach when errors occur. This makes person accept responsibility for their actions honestly and report errors in a timely manner to prevent reoccurrence of similar errors.

Evaluation of patient safety culture as perceived by nurses during the COVID-19 pandemic

Objectives:A good patient safety culture(PSC)is linked to a reduced risk of patient problems and minimal undesirable occurrences.This study investigated the PSC levels from nurses'perspectives during the COVID-19 pandemic.Methods:A descriptive cross-sectional design was applied.The Hospital Survey on Patient Safety Culture(HSOPSC)questionnaire was administered to 315 nurses working at 2 major hospitals in Jeddah,Saudi Arabia.The data were analyzed using descriptive statistics,a t-test,and a one-way ANOVA test.The statistical significance of the correlation was determined at the 0.05 level.Results:PSC was rated as medium overall according to the nurses,with a weighted mean of 2.88–0.76 and a relative weight of 57.57%.In addition,all PSC composites were rated from medium to high,except organizational learning,which was rated low.The correlation between sociodemographic variables as well as PSC levels was investigated using the t-test and one-way ANOVA test.The association is statistically significant when P≤0.05.The findings revealed a statistically significant correlation between nurse nationality(t=-4.399,P=0.000),age(F=7.917,P=0.000),experience in years(F=3.760,P=0.024),and hospital(t=-0.401,P=0.689).Conclusions:The nurses in this study had a medium overall PSC level,and all PSC composites ranged from a medium to a high level,except organizational learning,which had a low level.In addition,the findings showed that there is a significant relationship between PSC levels,nurses'nationalities,experience in years,and the hospital itself.

Health care staffs’ perception of patient safety culture in hospital settings and factors of importance for this

Many hospital patients are affected by adverse events. Managers are important when improving safety. The perception of patient safety culture varies among health care staff. Health care staff (n = 1023) working in medical, surgical or mixed medical-surgical health care divisions answered the 51 items (14 dimensions) Swedish Hospital Survey on Patient Safety Culture (S-HSOPSC). Respondents with a managerial function scored higher than non-managers for 11 of 14 dimensions, indicating patient safety culture strengths for a majority of dimensions. Enrolled nurses and staff with experience > 10 years also scored high for several dimensions. The 12 dimensions and sample characteristics explained 49% and 26% of the variance for the outcome dimensions Overall Perceptions of Safety and Frequency of Incident Reporting, respectively. RNs, ENs and physicians have different views on patient safety culture. Hospital Management Support and Organisational Learning is some important factors influencing patient safety culture. Bridging the gap in health care staff’s perceptions of safety in order to improve patient safety is of utmost importance. Managers have the responsibility to foster patient safety culture at their workplace and can thus benefit from results when improving safety for patients.

Patient safety culture regarding intravenous therapy in Guangzhou, China: a cross-sectional survey

Objective: To investigate the patient safety culture regarding intravenous therapy in parts of tertiary hospitals in Guangzhou, China.Methods: A cross-sectional survey was conducted. A total of 333 medical staffs members from eight hospitals in Guangzhou were included in our study using convenience sampling. An evaluation about the patient safety culture regarding intravenous therapy was conducted.Results: The summarized results show that the total and level one items' scores are greater than 4.3 points(the full mark is 5 points). The lowest scoring of the five level one items is for the hospital's security resources(4.53±0.526), and the highest is for the hospital's safety management commitment(4.65±0.445). Among the 25 secondary entries, the four lowest-scoring entries are "doctors who can master the knowledge of drug efficacy and adverse reactions"(4.44±0.622), "doctors who can master the knowledge of the choice of medicine"(4.45±0.621), "a guarantee of sufficient human resources"(4.46±0.647), and "doctors who can master the knowledge related to the observation and complications with the treatment of intravenous therapy operation"(4.435±0.634).Conclusions: The patient safety culture regarding intravenous treatment in parts of tertiary hospitals in Guangzhou is promising, but there are still shortcomings, including the need to increase relevant resources, such as equipment facilities, training resources, and especially human input.

Patient Safety Culture Change over Time-Health Care Staffs’Perceptions

Rationale and Aim: Patient safety is of great interest in health care organisations, worldwide. In Sweden, a national patient safety initiative was launched in 2011. The aim of this study was to examine and compare patient safety culture change over time from health care staffs’ perspective. A further aim was to examine factors that have had an effect on patient safety culture. Methods: Patient safety culture was assessed in 2009, 2011 and 2013 using the Swedish version of the Hospital Survey of Patient Safety Culture. Respondents in this study were registered nurses (n = 2149), enrolled nurses (n = 959), physicians (n = 355) and managers (n = 159) working in three health care divisions in a Swedish county council. Results: Patient safety culture decreased significantly over time for all but two dimensions. The dimension “Information to Patients/Relatives” was the only dimension to increase significantly over time. Health care staffs’ profession and health care division belonging had significant main effects on 14 and 8 dimensions, respectively. Managers and enrolled nurses scored patient safety culture significantly higher than registered nurses and physicians. Health care staff working in a mixed medical-surgical health care division scored significantly higher than those working in medical or surgical divisions did. Conclusions: Despite efforts for patient safety work in the county council, health care staffs’ perceptions of patient safety culture decreased over time. To improve hospital patient safety culture, managers and staff groups must meet and communicate with each other in order to create a common view of patient safety.

公立医院高质量发展新文化指标体系构建研究

目的研究构建公立医院高质量发展新文化指标体系,为评价公立医院新文化建设水平、推进高质量发展提供科学工具。方法基于政策梳理和文献研究建立指标池,通过德尔菲专家咨询论证形成指标体系,并运用层次分析法赋予权重系数。结果公立医院新文化指标体系包含医院文化制度建设、强化患者需求导向、关心关爱医务人员和特色鲜明医院文化4个一级指标、8个二级指标和23个具体条目,开展成效作为附加维度包含2个二级指标和8个具体条目。一级指标权重均衡;二级指标中,制度规划(0.250)、员工关怀(0.170)、医疗服务(0.130)、学科品牌(0.125)和职业精神(0.125)权重相对较高。结论所构建的公立医院高质量发展新文化指标体系契合习近平文化思想和建设公立医院高质量发展新文化要求;需关注文化制度规划,强化员工关怀及职业精神培养,注重医疗服务和学科品牌建设,促进公立医院新文化建设与国家战略要求同频共振。

创新文化建设 赋能公立医院高质量发展

医院文化是现代医院的核心竞争力,是公立医院发展的内生动力,渗透并影响着医院的医疗质量、现代管理、科研教学、人才培养等多个方面。先进的医院文化有助于提升医院核心竞争力,树立良好的医院形象,建立和谐的医患关系,助力医院高质量发展。常州市第一人民医院坚持以党建为引领,锚定“532”发展战略,创新建设医院精神、制度、服务、廉政、品牌的“五化”路径,通过打造医院精神文化,筑牢职工思想根基;加强医院制度文化,提高科学管理水平;深耕医院服务文化,改善患者就医体验;构建医院廉政文化,提升医疗服务意识;塑造医院品牌文化,扩大行业影响力,不断提高医院管理水平,改善患者就医体验,促进医院高质量发展。

护理主导多部门协作管理提升血培养标本质量的效果研究

目的 :评价护理主导的多部门协作管理模式对血培养标本质量提升的效果,为护理临床实践和质量改进提供参考。方法 :成立护理主导多部门协作管理团队,开展质量改进,比较措施实施前后血培养标本送检率、合格率、污染率,以及护士血培养知识、态度、行为的变化。结果 :2023年5月—6月血培养标本送检率、送检方式为双瓶双侧的比例分别为19.1%、61.3%,高于2022年同期的4.7%、35.6%,差异有统计学意义(P<0.05);2023年5月—6月和2022年同期污染率分别为2.9%和3.8%,呈下降趋势;2023年护士血培养相关知识、态度、行为得分分别为(12.69±2.81)、(5.89±0.44)、(36.73±3.40)分,高于2018年的(7.89±2.79)、(5.82±0.52)、(30.81±4.35)分,差异有统计学意义(P<0.05)。结论 :护理主导多部门协作管理模式下的质量改进策略,提高了血培养标本送检率和合格率,降低了血培养标本污染率,提高了护士血培养的知识、态度、行为水平,体现了护士在院感防控工作中的价值。

公立医院文化软实力评价指标体系构建

目的:探讨公立医院文化软实力的重要性及核心内涵,构建科学的公立医院文化软实力评价指标体系,为医院文化建设和高质量发展提供参考。方法:采用文献回顾法,整合文化软实力相关国内外理论与实践,初步构建公立医院文化软实力评估指标;运用德尔菲法,经两轮专家咨询后确立指标内容与层次,并应用加权平均法确定各指标权重。结果:构建了公立医院文化软实力评价体系,包括5项一级指标、14项二级指标和42项三级指标,确定了各指标权重。结论:本研究从多角度、多层次构建的公立医院文化软实力评价指标体系具有科学性和适用性,为公立医院文化软实力评估与提升提供了科学工具,对公立医院高质量发展有积极意义。

患者及家属医院文化知晓与体验感现况及影响因素分析

目的研究了解患者及家属医院文化知晓与体验感并分析其影响因素,为从需方视角优化医院品牌文化提供实证依据。方法基于课题组研制的患者及家属医院文化知晓与体验感量表调查样本医院患者及家属对医院文化的知晓与体验状况,采用多元线性回归模型分析影响因素,并构建结构方程模型探讨文化知晓、服务感知和价值认可的关系。结果共收集到4783份有效问卷。患者及家属医院文化知晓与体验感总体得分率为80.0%,但文化知晓得分率仅为65.0%;年龄、常住地、最近一次本院住院时间是体验感的影响因素。结构方程模型结果显示:文化知晓正向影响服务感知,但轻微负向影响价值认可,服务感知正向影响价值认可。结论患者及家属对医院文化知晓与体验感良好,但文化知晓程度较差。建议加强以患者需求为导向的医院文化宣传,将医院特色文化融入患者就医全过程,强化患者及家属服务感知,促进医院文化价值认可,提升其医院文化体验感。

医务人员医院文化认知与体验感现况及影响因素分析

目的了解医务人员医院文化认知与体验感现况,并分析其影响因素,为进一步发挥医院文化建设对医务人员的激励作用、提高医务人员的工作积极性提供参考依据。方法基于课题组前期研制的医务人员医院文化认知与体验感量表,以样本医院医务人员作为调查对象开展问卷调查,采用描述性分析、单因素分析和多元线性回归研究医务人员医院文化认知与体验感及其影响因素。结果共收集到629份有效问卷。医务人员医院文化认知与体验感总体得分率超九成,其中,使命担当子量表得分率最高,得分较高的维度是愿景与目标,但对工作环境、晋升制度和科研环境的体验感相对较低。单因素分析结果显示:不同学历、职称和工作岗位医务人员医院文化认知与体验感得分差异有统计学意义(P<0.05)。结论医务人员普遍支持医院文化建设。建议以员工为主体、以目标、问题和需求为导向,制定医院文化发展策略,因人制宜持续提升医务人员对医院文化的认知与体验感,发挥文化建设对医院高质量发展的正向作用。

医院文化建设在医院管理中的作用

随着新医改的持续深入,医院管理也迎来了新的发展阶段。相比公立医院,医院文化建立是医院管理中的重要阶段,它既是维系医院内部稳定和推动医院发展的内在动力,也是促进医院形象提升的重要因素,更是实现医院管理手段的关键举措。所以,提高医院管理的高度,必须加强医院文化建立。文章分析了医院文化建立的深层次内容,着重从职工凝聚力的增强、医院内部文化建设、外部文化建设、物质文化建设、提升医院外界热度和提高院内管理等方面讲述了多层次医院文化建立的增强在现代医院管理中的重要性,更进一步论证优秀的医院文化建设可促进医疗技术水平和整体管理效率的提高,对增加职工凝聚力和医院执行力有明显作用,从而树立医院品牌,造就一流现代化综合性医院。

医务工作者阅读质量与医院人文建设关系的思考与探索——基于某公立医院医务工作者阅读情况的调研分析

阅读是获取知识、提高人文素质、排解心理负面情绪的重要途径。本文基于某公立医院职工阅读情况进行调查研究,收集1508份有效样本分析,发现职工阅读偏好与学历、年龄、岗位、性别、工作年限等因素息息相关。基于以上分析结果,本文针对医务工作者提升阅读时间与质量、公立医院人文环境建设与文化建设提出建议,以期营造良好文化氛围,加强对患者的人文关怀。

习近平文化思想的法治底蕴、底色和底气

习近平文化思想和习近平法治思想分别构成了习近平新时代中国特色社会主义思想的“文化篇”和“法治篇”。法治文化是两种思想在习近平新时代中国特色社会主义思想两个独立分领域的耦合之处生发出的、具有高度关联性和契合性的思想精华,激活了习近平文化思想的法治底蕴、底色和底气。习近平文化思想的法治底蕴植根马克思主义法治文化观,深扎中华优秀传统法律文化,汲取世界法治文化精华,延绵红色法治文化,不断发展和创新中国特色社会主义法治文化建设的伟大实践。习近平文化思想的法治底色凸显了良法之治、公平之治、信仰之治、制度之化、精神之化、人本之化的价值理念,实现了文化中的法治与法治中的文化休戚与共。习近平文化思想的法治底气源自科学立法、严格执法、公正司法、全民守法的全过程,推动习近平文化思想和习近平法治思想深入人心、指导实践,为建设社会主义文化强国和法治强国提供坚定的信念伟力、持久的思想定力和巨大的前进动力。

人文医院文化品牌建设新实践——以武汉大学中南医院为例

建设人文医院文化品牌已成为国内一流综合医院把握发展先机的主动行为,武汉大学中南医院从医疗本质出发,结合医院长期沉淀下来的文化理念,形成了体现新时期要求的“大爱中南、大医中南、大德中南、大美中南”的文化品牌建设方案,在2020年抗击新冠肺炎疫情中得以实战践行。

医院制度建设与管理实践研究

制度是规范医院员工行为的重要手段和评价依据。规范的制度管理流程有助于完善医院各部门、各科室制度建设,提升制度有效性,形成医院特有的制度文化。本研究基于宁夏某三级甲等医院制度建设及管理改进工作实践,阐述制度建设存在的共性问题,总结制度修订流程基本要点和制度修订及管理实践,提出制度管理改进建议。

公立医院非经济性激励的实践探索

浙江省人民医院秉持人才是第一资源的理念,提出“以员工为核心”的发展基本点,基于职工实际需求和发展需要,探索运用非经济性激励手段,充分发挥医院工会的作用,打造医院“家文化”,不断提升职工幸福感,调动工作积极性,助力医院高质量发展。

医院文化多院区同质化探索研究

目的通过分析医院文化多院区建设现状,探索医院文化多院区建设的影响因素,有针对性地提出多院区文化融合发展策略。方法运用Cite Space对当前多院区文化进行文献年度统计和知识图谱分析,同时以浙江省某公立口腔医院为例,对110名员工进行问卷调查,开展医院文化多院区建设影响因素分析。结果从2020年起,医院文化多院区的研究文献开始增加,2020—2022年期间,年度发文量快速增长,关键词知识图谱显示,公立医院多院区的研究方向逐渐多样化,“文化建设”突现的时间为2019—2020年,突现强度为1.47,多院区文化建设成为多院区研究的热点关键词。根据Pearson相关分析显示,医院文化多院区建设与多院区医疗服务、多院区党工团组织建设、多院区形象宣传和多院区人力分布具有相关性(P<0.01)且呈正相关。结论医院文化多院区建设相关研究逐渐火热,随着医院不断扩张,多院区文化建设还需加强党建引领,丰富文化建设形式,统筹学科规划,多院区同质化管理医疗质量,文化体系求同存异,建立统一品牌形象。

高质量发展背景下医院党建工作与文化建设融合路径的分析

推进公立医院党建工作与文化建设有机融合、互相促进,对于加强医院党的建设,促进文化强院,从而推动医院高质量发展都具有重要的现实意义。广州市花都区人民医院坚持党建引领医院文化建设全过程、全环节,以“让爱心绽放”的文化理念为导向,打造“精神文化、制度文化、行为文化、物质文化”四位一体的文化建设体系,取得良好成效。文章采用典型案例研究的方法,分析医院推进党建工作与精神文化、制度文化、行为文化、物质文化建设融合的实践经验和取得的成效,为公立医院加强党的建设和文化建设,推进党建工作和文化建设的互融共促提供了借鉴内容和参考依据。

高质量发展背景下公立医院新文化建设实践与成效

目的运用指标体系客观评价公立医院新文化建设内容与成效,发现问题并提出改进建议。方法应用课题组构建的公立医院高质量发展新文化指标体系对上海市某三级甲等医院新文化建设实践进行量化评价。结果评价结果显示:新文化建设常规指标得分98.9分,医院文化制度建设和开展成效附加指标2个维度均为满分,关心关爱医务人员维度为24.8分,强化患者需求导向维度为24.6分,特色鲜明医院文化维度为24.5分。现存患者诊后体验、员工健康习惯养成、科研转化等方面尚有不足。结论医院发挥党委领导下文化建设的顶层设计优势,健全相关制度,注重文化传承、员工关怀、优化就医、科普品牌等多个特色文化项目。建议通过开展互联网医疗、组织特色员工活动、强化科研政策引导、加大项目经费支持等举措,推进医院高质量发展新文化建设。