Emotional differences based on comments on doctor-patient disputes with varying levels of severity

BACKGROUND The risks associated with negative doctor-patient relationships have seriously hindered the healthy development of medical and healthcare and aroused wide-spread concern in society.The number of public comments on doctor-patient relationship risk events reflects the degree to which the public pays attention to such events.Thirty incidents of doctor-patient disputes were collected from Weibo and TikTok,and 3655 related comments were extracted.The number of comment sentiment words was extracted,and the comment sentiment value was calculated.The Kruskal-Wallis H test was used to compare differences between each variable group at different levels of incidence.Spearman’s correlation analysis was used to examine associations between variables.Regression analysis was used to explore factors influencing scores of comments on incidents.RESULTS The study results showed that public comments on media reports of doctor-patient disputes at all levels are mainly dominated by“good”and“disgust”emotional states.There was a significant difference in the comment scores and the number of partial emotion words between comments on varying levels of severity of doctor-patient disputes.The comment score was positively correlated with the number of emotion words related to positive,good,and happy)and negatively correlated with the number of emotion words related to negative,anger,disgust,fear,and sadness.CONCLUSION The number of emotion words related to negative,anger,disgust,fear,and sadness directly influences comment scores,and the severity of the incident level indirectly influences comment scores.

Exploring the Association between Adult Attachment Styles in Romantic Relationships, Perceptions of Parents from Childhood and Relationship Satisfaction

Little research has examined how attachment styles in childhood are related to current romantic relationship experiences. The aim of this study was to explore the association between perceptions of childhood experiences with parents, attachment styles in romantic relationships, and relationship satisfaction in a sample of young adults. The sample consisted of 227 participants, 153 of which were university students and the remaining 69 were members of the general population. Of these, 177 (78%) were female and 50 (22%) were male, with an age range of 18 - 39. Participants completed a battery of self-report measures assessing their attachment style in romantic relationships, satisfaction in their current romantic relationship, and an adjective checklist describing their parents and their parent’s relationship with each other. The majority of males had an avoidant-fearful style, while females tended to have an avoidant-fearful or secure style. Findings were that participants’ descriptions of their mother, father, and parental relationship were associated with their attachment style. In terms of a current romantic relationship, those with a secure attachment style were much more likely to be in a relationship whereas those with an avoidant-fearful style were not. Secure participants were more satisfied in their relationships than the insecure styles of attachment. Finally, chi-square tests revealed that there was no association between gender and attachment style. Results were discussed in terms of methodological limitations such as the use of self-report measures;theoretical weaknesses for example the variability in the approaches used in attachment research;and future research, which included the use of longitudinal studies which may offer insight into how early parenting behaviours act as predictors of later relationship functioning.

Agency and Relationship Dissatisfaction Associated with Orthorexia Symptomatology

This study explored whether orthorexia symptomatology is linked to gender-related personality traits and to levels of satisfaction in one’s romantic relationships. Undergraduate students (418 women, 98 men) completed an online survey with measures to assess orthorexia symptomatology, agency, unmitigated agency, communion, unmitigated communion, and relationship satisfaction. Orthorexia symptomatology was positively correlated with levels of agency (r = 0.18;p p = 0.51), communion (p = 0.76), unmitigated communion (p = 0.17), and relationship status (p = 0.99). Among the participants who were in a committed relationship, symptomatology was negatively correlated with relationship satisfaction (p = 0.01), and this correlation was most pronounced for those with higher levels of unmitigated agency (p = 0.01). Orthorexia is associated with the agency personality trait, indicative of one’s need to be independent and to achieve personal accomplishments. However, particularly for those individuals whose agency becomes unmitigated, characterized by selfishness and avoidance of others, orthorexia symptomatology predicts significant dissatisfaction in romantic relationships.

Study on the Relationship between Psychological Stress and Doctor-Patient Relationship of Cancer Patients and Their Families

Objective: To research the relationship between psychological stress and doctor-patient relationship of cancer patients and their families. Methods: The patients were randomly divided into the intervention group and the control group, and PDRQ-15, pcl-c, SAS and SDS scales were selected as evaluation indexes, and the levels of norepinephrine and dopamine were compared between the patients diagnosed with PTSD cancer and those without PTSD. Results: 1) The total score of PCL-C, SAS, SDS, PDRQ-15 scale of the cancer patients and their families after the intervention of clinical psychological care was significantly lower than that of before intervention and the control group. 2) The correlation coefficients between PCL-C, SAS, SDS and PDRQ-15 of cancer patients and their relatives were 0.971, 0.952 and 0.939 respectively. The significant test P value was less than 0.05 and the difference was statistically significant. 3) The plasma levels of dopamine and norepinephrine in cancer patients under stress were significantly higher than those in cancer patients without stress (P Conclusion: After psychological Intervention of cancer patients and their families, post-traumatic stress disorder, anxiety, depression and doctor-patient relationship were all improved.

The Relationship Between Premarital Expectation and Marital Satisfaction Among Married Couples in Bole Sub-city of Addis Ababa City Administration

The aim of this study was to investigate the relationship between married couples’premarital expectations and marital satisfaction in the Bole sub-city of Addis Ababa.A quantitative descriptive survey was employed in this study.A sample of 100 married couples(200 participants)was used as a primary source of data.The sampling technique employed was a convenience sampling method.A self-administered questionnaire was used to collect data from primary sources.Pearson’s correlation,standard linear regression,one way ANOVA,and independent T-test were used as data analysis techniques with an acceptable significance level(p<0.05).The result of the study indicated that there was a significantly positive relationship between premarital expectation and marital satisfaction.Marital communication was observed to have a statistically significant predictor effect on marital satisfaction.Socio-demographic factors assumed to have a contribution to variance in premarital expectations and marital satisfaction of couples have been identified;educational level,religious affiliation,and source of marital information were identified to have a contribution to differences in premarital expectation.Age,religious affiliation,income level,and duration of courtship were identified to have a significant contribution to differences in marital satisfaction of married couples.The findings of the study have practical implications in marriage counseling,couples capacity building training,couples conflict resolution,and for researchers in the area of marriage and marital relationship.

Spiritual Anamnesis and Doctor-Patient Relationship： Review and Reconstruction of a Daily Routine Instrument

Introduction： spiritual anamnesis is fundamental to familiarity with patient’s beliefs. It enables health professionals to： investigate how patients face the treatment, understand the role and importance of religion in the life of this individual, how much spirituality may interfere in the health-disease process and in the disease experience. It also helps detect spiritual needs and mobilize resources to promote the biopsychosocial and spiritual wellness of the individual. Objective： identify spiritual questionnaires in literature. Methods： This article is a bibliographic review. Researching was on books and electronically based from August to December 2014. PUBMED and SCIELO databases were used in English and Portuguese. Inclusion factors： short, brief and easy to memorize questions to know if the patient’s beliefs interfere in medical treatments and to what extent. Exclusion factors： not try to convert or to interfere with the patient’s rights, not try to influence their beliefs or to make anamnesis on emergency situations or acute medical consultations. Results： based on the questions of seven samples of spiritual questionnaires found in literature, health professionals identified the patient’s spiritual needs and the beliefs likely to interfere in the doctor-patient relationship and in the therapeutic conduct as such. The anamnesis models found converge in some points, but differ mainly as to time excess some questionnaires demand （due to the large number of questions） when compared to others （shorter） and/or when going deeper into a particular aspect of beliefs, leaving some important points out. Conclusion： the anamnesis found are as follows： FICA Questionnaire; HOPE Questionnaire, Kunh’s Spiritual Inventory, CSI-MEMO, ACP Spiritual History, Matthews Spiritual History, Maugans Spiritual History. The main points found in these seven questionnaires are： resources mobilization to meet the patients’ spiritual demands; to what extent spirituality may interfere both in adherence to the treatment and in the clinical treatment and in strengthening the doctor-patient relationship.

Affective and Interpersonal Correlates of Relationship Satisfaction

Healthy relationships are important to functioning in daily life and across the life-span （e.g., Burman and Margolin 1992）. Personality factors could predict relationship satisfaction through the influence of individuals＇ relationship schemas （Fiske and Taylor 1991） and perceptions of their partners （Simpson and Rholes 1998）. Given the potential importance of attachment styles to relationship mechanisms and the well-established relationship between attachment and interpersonal behavior （Bartholomew and Horowitz 1992; Hazan and Shaver 1987）, interpersonal traits may influence relationship satisfaction directly. According to Leary＇s （1957） interpersonal reflex theory, any interpersonal act elicits responses from the other person that verify, validate, or otherwise reinforce the actor＇s own self-image and self-presentation, and thus increase the probability that the actor will emit similar interpersonal acts in future interactions. The Impact Message Inventory （IMI） attempts to measure individuals＇ perceptions of how others impact them by evoking interpersonal acts such as dominance and affiliation. This study examined the influence of perceived partner-evoked behavior and individuals＇ own interpersonal styles on relationship satisfaction. This study used IMI measures of evoked Dominance and Affiliation as well as revised Liking and Loving measures to predict relationship satisfaction using three different satisfaction outcome measures. The final analyses included 291 participants （134 men and 157 women） who completed a scantron survey. Partner impact, or the interpersonal behaviors, evoked from the individual during interaction, predicted relationship satisfaction well. Evoked affiliation was the most consistently strong predictor of satisfaction across all three outcome measures. Liking （distinct here from affiliation） is a stronger predictor of relationship satisfaction than is loving （distinct here from passion）, and it is significant across all three outcome measures. The liking measure appears to reflect a relatively high level of reward in the relationship and intrinsic enjoyment of the partner＇s company without the comparative cost of loving. Future research should examine interactions between couples, moving beyond intrapsychic self-reports of perceived experiences and feelings, although these are important in their own right.

Influence of Customer Relationship Marketing and Satisfaction of Customer Loyalty （Case Study： In Bank CIMB Niaga Lembong in Bandung）

The purpose of this study was to examine the theoretical basis in an effort to build the competitiveness of the banking services industry, particularly in terms of customer satisfaction and loyalty. This type of research uses explanatory research. The sampling method used a non-probability sampling, used purposive sampling technique that has become a customer for two years, used questionnaires to 100 respondents in Bandung bank customers. Measurement validity uses confirmatory factor analysis, while test reliability is calculated by Cronbach Alpha method. Analysis to test the hypothesis uses the path analysis. The findings illustrate a clear pattern of the dimensions of customer relationship marketing, satisfaction effect built, and several important findings including empirical verification mediating role overall customer satisfaction in the formation of loyalty attributes.

An Investigation of Medical Students’ Cognition on the Doctor-Patient Relationship and Their Career Choice

Objective:To investigate medical students’cognition on the doctor-patient relationship and its influence on their career choice as well as to provide reference for medical education and communication education.Methods:A self-compiled questionnaire survey was carried out at a medical university in W city,and descriptive statistics as well as chi-square tests were conducted.Results:There were significant differences in medical students’cognition of doctor-patient relationship among different genders,registered residence,only-child status,whose parents are working in the medical field,and their own evaluation of the major(p<0.05);the different cognitions of doctor-patient relationship have a significant influence on medical students’career choice.Conclusion:Medical students’vocational cognition and educational guidance should be strengthened,hospital information should be open and transparent,media reporting of medical events should be standardized,and a doctor-patient conflict regulation mechanism should be established.

The Impact of Information Technology on Service Quality,Satisfaction,and Customer Relationship Management(Case Study:IT Organization Individuals)

Recent research and studies have shown that Information Technology(IT)has a significant impact on service quality,customer satisfaction,and customer relationship development.With the proliferation and penetration of technology in all aspects of life,organizations are responding to the implications and opportunities that IT creates in relation to customer services.The main objective of using information technology in organizations is to increase customer satisfaction,service quality,and customer relationship management,which the authors will focus on here.Enhancing service quality,improving customer satisfaction,and establishing close and sustainable customer relationships are key advantages of leveraging information technology in this field.This article examines the impact of information technology on service quality,customer satisfaction,and customer relationship development and provides strategies and models for organizations to improve customer satisfaction and establish closer connections with them through the use of information technology.Seventy individuals from the IT field were used to evaluate the proposed model.The proposed model was compared with three models:SEM,regression,and decision tree,and the results demonstrated better performance of this approach.

Exploring the Retailer＇s Relational Satisfaction in a Non-western Context： Evidence From the Tunisian Post 2011 ＇s RevolutionSetting

The current research aims to find out whether the model of the retailer＇s relational satisfaction, developed in a western setting is relevant in a different economic and cultural field of investigation： the Tunisian post 2011 revolution＇s emerging context, and in a different industry： the retail industry. It explores the distinctive economic and cultural features that affect the retailer＇s relational satisfaction with its consumer goods manufacturers. The study employs a survey based on a face-to-face administered questionnaire. Two hundred and thirty four responses from a survey with Tunisian retailers as well as international retailers operating in Tunisia were obtained. All constructs are measured using five-point Likert type scales （1 = strongly disagree, 5 = strongly agree）. Analyses are conducted using exploratory factor analysis and reliability analysis. The results support the original model with however some differences derived from the Tunisian economic setting as a whole, the characteristics of the Tunisian consumer goods industry as well as the clan characteristic feature of the Tunisian collectivistic culture. Thus, the amount of discounts obtained, does no longer contribute to the retailer＇s economic satisfaction. Moreover, when it comes to social satisfaction, the respondents get uncomfortable, even to deal with a potential negative interaction with their suppliers. For retail companies involved in internationalization in the Maghreb Region, and especially in Tunisia, it seems that other competitive advantages than prices are to be developed, such as the development of private label or other services that create positive perceived value for the Tunisian customer. From a cultural standpoint, western managers have rather to go away from a formalized channel relationship management, while taking into account the importance of interpersonal influence. The study sheds light on the heterogeneity of the so-called Arab-Muslim world. This is highlighted in the management of channel relationship in Tunisia, that is influenced by： （1） The government＇s price regulation and control, especially in many food products; （2） The relative weak importance of discounts in gaining retailer＇s economic satisfaction; （3） The reshaping of the local retailing sector due to the arrival of international retail companies; （4） The clan feature of the Tunisian collectivistic culture that advocates putting priority on interpersonal influence in channel relationship＇s management.

Relation between Life Events and Intimacy and Relational Satisfaction in Men from 40 Years of Age

The present study consists of verifying the relation between life events mid intimacy and relational satisfaction in men from 40 years of age. The sample consisted of 70 males aged 40 years or older （M= 51.6, SD = 8.1）. In order to obtain the results, all the described life events were analyzed and the intimacy and relational satisfaction questionnaire, ＂Revised Dyadic Adjustment Scale＂ （RDAS） was used. It was confirmed that there were significant differences in intimacy and relational satisfaction, comparing the subjects who pointed out very positive life events with the subjects who pointed out very negative life events. Regarding to the first group, there was a greater degree of satisfaction with intimacy, a greater agreement between the couple, a higher participation in joint activities and few disagreements within the relationship. However, the duration of the relationship and partner age are higher in the second group. It was also verified that subjects between 40 and 50 years old presented a higher degree of satisfaction with intimacy, comparing with subjects between 51 and 79 years, although the latter had longer relationships and that partner age was older.

体育锻炼与中国老年人生活满意度的倒U型关系:抑郁的中介作用

目的:探究体育锻炼与中国老年人生活满意度的关系以及抑郁的中介作用。方法:采用STATA 15.1软件对2018年中国健康与养老追踪调查数据中的60岁以上老年人生活满意度等基本情况进行描述性统计分析,运用基准回归模型与PSM(倾向得分匹配法)分析体育锻炼与老年人生活满意度的关系,通过建立中介模型考察抑郁在体育锻炼与生活满意度间的中介作用。结果:体育锻炼与老年人生活满意度呈倒U型关系(P<0.001),与抑郁呈U型关系(P<0.001),抑郁负向预测生活满意度(P<0.001),农村与城市老年人倒U型曲线出现拐点的阈值分别为3.133、3.455,在男女老年群体中倒U型曲线出现拐点的阈值分别为3.231、2.938,抑郁在体育锻炼与生活满意度间起中介作用。结论:体育锻炼在提升老年人生活满意度的过程中存在一定的剂量效应,体育锻炼对老年人生活满意度的影响具有异质性,老年人体育锻炼既可直接影响生活满意度,也可通过抑郁间接影响生活满意度。

城市性格特质与居民生活满意度的关系研究

居民生活满意度提升是城市高质量发展的重要内容之一。作为一个有机体的城市,其性格特质对居民生活满意度提升具有重要作用。研究发现:城市性格特质包括城市意志、城市情绪、城市态度三个维度,性格特质整体及三个维度对居民生活满意度提升均起到显著的正向效应,且效应从大到小依次为城市情绪、城市态度、城市意志,效应大小在不同地区的城市表现出异质性。研究结论支撑了城市性格特质理论架构的建立,也为城市性格特质和居民生活满意度关系的探索提供了证据。

人际价值观对女大学生宿舍关系满意度影响研究

为研究人际价值观对女大学生宿舍关系满意度的影响,采用问卷调查法,以1954名女大学生为对象,了解其宿舍关系满意度状况。结果表明,大多数女大学生对宿舍关系满意度较高,但因年级、专业、生源地不同以及是否独生而在宿舍关系满意度上存在不同程度的差异。从人际交往重要性和人际交往原则两个维度,对女大学生人际价值观和宿舍关系满意度进行相关分析和回归分析,结果显示,积极的人际价值观与女大学生较高的宿舍关系满意度呈正相关。研究结果对于引导女大学生树立积极健康的人际价值观,从而妥善处理宿舍关系、营造良好人际环境具有参考价值。

医患沟通与患者就诊满意度的相关性研究

目的医患沟通可能是影响患者就诊满意度的关键因素。本研究尝试探索医患沟通中各子因素与患者就诊满意度的相关性。方法采用随机抽样的方法,通过网络问卷平台,搜集837份有效样本,用结构方程模型分析医患沟通中各子因素与患者就诊满意度的相关性。结果医患沟通中的沟通时间、沟通态度、情感支持、信息支持的感知均对就诊满意度有正向影响,按照影响程度从大到小分别是情感支持、信息支持、沟通态度、沟通时间。沟通频率对患者就诊满意度的影响并不显著。结论在医患沟通中,相比其他因素,医生为患者提供的情感支持(如鼓励、尊重、理解、安慰等)和信息支持对患者满意度的影响最大。医生对患者咨询的态度也是影响就诊满意度的关键因素。鼓励患者提问、给患者足够的沟通时间、在患者咨询时给予耐心和尊重,都可以为提升患者满意度产生积极影响。

改善患者就医体验提升满意度实践探索

在医疗市场竞争日益激烈的今天,患者就医感受直接决定着满意度,更决定着医院的社会形象。作者以改善患者体验提升满意度为抓手,聚焦上海某医院“医疗环境更友好、医疗服务显尊重、就诊流程更便捷、医患关系增互信、医院治理促合作”5个重点环节,就如何进一步强基础、补短板、促实效提升患者满意度做了有益的探索。

透过“代际抚育模式”家谱图看中国青年婚姻满意度:质性研究的视角

目的:探索代际关系、抚育模式与夫妻婚姻满意度之间的关系。方法:对全国10个城市共64名已婚者进行深入访谈,绘制家谱图,运用主题法对访谈内容进行分析,并进行理论建构。结果:典型的中国家庭共包括五种代际抚育模式:独立抚育式、单方参与式、单方协助式、双方参与式和双方协助式;不同婚姻满意度家庭的代际抚育模式家谱图存在差异,高婚姻满意度的家庭往往形成了核心家庭,而低婚姻满意度低家庭中代际关系相对混乱,但也有特例存在;另外,中国家庭的“边界与平衡”、原生家庭的“遗传现象”等也值得关注。结论:代际抚育模式影响家庭的婚姻满意度。典型家谱图可作为心理治疗的辅助工具,从宏观角度为咨询师提供参考。