This research introduces a novel approach to improve and optimize the predictive capacity of consumer purchase behaviors on e-commerce platforms. This study presented an introduction to the fundamental concepts of the...This research introduces a novel approach to improve and optimize the predictive capacity of consumer purchase behaviors on e-commerce platforms. This study presented an introduction to the fundamental concepts of the logistic regression algorithm. In addition, it analyzed user data obtained from an e-commerce platform. The original data were preprocessed, and a consumer purchase prediction model was developed for the e-commerce platform using the logistic regression method. The comparison study used the classic random forest approach, further enhanced by including the K-fold cross-validation method. Evaluation of the accuracy of the model’s classification was conducted using performance indicators that included the accuracy rate, the precision rate, the recall rate, and the F1 score. A visual examination determined the significance of the findings. The findings suggest that employing the logistic regression algorithm to forecast customer purchase behaviors on e-commerce platforms can improve the efficacy of the approach and yield more accurate predictions. This study serves as a valuable resource for improving the precision of forecasting customers’ purchase behaviors on e-commerce platforms. It has significant practical implications for optimizing the operational efficiency of e-commerce platforms.展开更多
Supported by a new generation of mobile devices, e-commerce is now in the process of being converted into m-commerce. While the traditional fixed PC access to the Internet continues to be important, the mobile access ...Supported by a new generation of mobile devices, e-commerce is now in the process of being converted into m-commerce. While the traditional fixed PC access to the Internet continues to be important, the mobile access appears to attract more people because of its flexibility. The purpose of this paper is to develop and analyze a mathematical model for capturing how e-commerce performance would be affected by the mobile access to the Internet, where the original paper by Sumita and Yoshii (2010) is extended for better reality. The traditional e-commerce via the fixed PC access is compared with m-commerce which accommodates both the fixed PC access and the mobile access. The distribution of the number of products purchased by time t and the distribution of the time required for selling K products are derived explicitly. Numerical examples are given for illustrating behavioral differences between m-commerce consumers and traditional e-commerce consumers.展开更多
The stimulus to carry out this research is to investigate the relationship between internet advertisement and its features on the total E-commerce sales of the top five countries of Europe. The units of analysis are t...The stimulus to carry out this research is to investigate the relationship between internet advertisement and its features on the total E-commerce sales of the top five countries of Europe. The units of analysis are the individuals of UK, France, Italy, Germany and Netherland. Secondary data are collected from the reports of [1] (ADEX, 2010) and [2] (Eurostats, 2011). To empirically determine the relationship between independent variable and dependent variable in the European context, the study uses various statistical techniques, including OLS regression and correlation analysis techniques. The empirical findings indicate that the Internet advertisement features of search advertisement and classified advertisement have positive significant relationship with the E-commerce sales in Europe. The empirical findings indicate negative significant relationship of display advertisement with the E-commerce sales in Europe. However, this variable is also justified with the help of literature. Findings also demonstrate that search advertisement has strong positive relationship and it generates positive influence for the E-commerce sales as compared to the classified advertisement and display advertisement. Firms and marketers which are investing in online advertisement will find these results useful as they can get better sales and can use these features of online advertisement in order to maximize the sales of their products and services.展开更多
The objective of this paper was to analyze the impact of online reviews on sales. Based on dual path model of commodity sales, an online reviews impact on the relationship between various factors, and then the theoret...The objective of this paper was to analyze the impact of online reviews on sales. Based on dual path model of commodity sales, an online reviews impact on the relationship between various factors, and then the theoretical hypothesis of each factor has been put forward in the model. As it is intuitive and strongly supported empirically, data including Chinese texts captured from Tmall.com was utilized, and then analyzed by SPSS and ROST CM6. Our empirical study on the reviews of Tmall.com indicated that the hypotheses are verified.展开更多
The objective of this paper was to analyze the impact of online reviews on sales. Based on dual path model of commodity sales, an online reviews impact on the relationship between various factors, and then the theoret...The objective of this paper was to analyze the impact of online reviews on sales. Based on dual path model of commodity sales, an online reviews impact on the relationship between various factors, and then the theoretical hypothesis of each factor has been put forward in the model. As it is intuitive and strongly supported empirically, data including Chinese texts captured from Tmall. com was utilized, and then analyzed by SPSS and ROST CM6. Our empirical study on the reviews of TmalLcom indicated that the hypotheses are verified.展开更多
The COVID-19 has brought us unprecedented difficulties and thousands of companies have closed down.The general public has responded to call of the government to stay at home.Offline retail stores have been severely af...The COVID-19 has brought us unprecedented difficulties and thousands of companies have closed down.The general public has responded to call of the government to stay at home.Offline retail stores have been severely affected.Therefore,in order to transform a traditional offline sales model to the B2C model and to improve the shopping experience,this study aims to utilize historical sales data for exploring,building sales prediction and recommendation models.A novel data science life-cycle and process model with Recency,Frequency,and Monetary(RFM)analysis method with the combination of various analytics algorithms are utilized in this study for sales prediction and product recommendation through user behavior analytics.RFM analysis method is utilized for segmenting customer levels in the company to identify the importance of each level.For the purchase prediction model,XGBoost and Random Forest machine learning algorithms are used to build prediction models and 5-fold Cross-Validation method is utilized to evaluate their.For the product recommendation model,the association rules theory and Apriori algorithm are used to complete basket analysis and recommend products according to the outcomes.Moreover,some suggestions are proposed for the marketing department according to the outcomes.Overall,the XGBoost model achieved better performance and better accuracy with F1-score around 0.789.The proposed recommendation model provides good recommendation results and sales combinations for improving sales and market responsiveness.Furthermore,it recommend specific products to new customers.This study offered a very practical and useful business transformation case that assists companies in similar situations to transform their business models.展开更多
In this paper, we conduct research on the E-commerce consumer behavior based on the intelligent recommendation system andmachine learning. Closely associated with consumer network information search of a problem is th...In this paper, we conduct research on the E-commerce consumer behavior based on the intelligent recommendation system andmachine learning. Closely associated with consumer network information search of a problem is that the consumer’s information demand ascan be thought of consumer’s information demand is leading to trigger the power of consumer network information search behavior, whenconsumer is willing to buy goods, in a certain task under the infl uence of factors, environmental factors, individual factors, consumers and thetask object interaction to form the demand of consumer cognition. Under this basis, this paper proposes the new idea on the related issues thatwill solve the related challenges.展开更多
With Internet changing the luxury business landscape,new players have emerged such as the Online Private Sales Retailers(OPSRs).These offer online buyers with a choice of limited-time sales to help companies get rid o...With Internet changing the luxury business landscape,new players have emerged such as the Online Private Sales Retailers(OPSRs).These offer online buyers with a choice of limited-time sales to help companies get rid of their overstocks.Luxury brands are no exception.No research has been conducted about how luxury consumers relate with such websites,hence this paper.In an exploratory fashion,interviews with luxury buyers who also buy online on OPSRs,are conducted to get insights on consumers’perceptions and luxury brand equity that selling through OPSRs may have.We find that appropriate product and brand help consumers forget that they are buying brands’unsold stocks,that transferring the luxury webmospheres would be positively perceived,that consumers from these websites are looking for benefits such as freedom of use and brand discovery,rather than personalized offers,that multiple discounts on several OPSRs may damage the luxury-perception of a brand,that the private sales members consider the service to be good enough for the demanded price,and that personalized invitations can help increase online consumers’feelings of desirability and exclusivity.The paper concludes with practical recommendations for both luxury companies and OPSRs.展开更多
Unlike consumers in the mall or supermarkets, online consumers are “intangible” and their purchasing behaviors are affected by multiple factors, including product pricing, promotion and discounts, quality of product...Unlike consumers in the mall or supermarkets, online consumers are “intangible” and their purchasing behaviors are affected by multiple factors, including product pricing, promotion and discounts, quality of products and brands, and the platforms where they search for the product. In this research, I study the relationship between product sales and consumer characteristics, the relationship between product sales and product qualities, demand curve analysis, and the search friction effect for different platforms. I utilized data from a randomized field experiment involving more than 400 thousand customers and 30 thousand products on JD.com, one of the world’s largest online retailing platforms. There are two focuses of the research: 1) how different consumer characteristics affect sales;2) how to set price and possible search friction for different channels. I find that JD plus membership, education level and age have no significant relationship with product sales, and higher user level leads to higher sales. Sales are highly skewed, with very high numbers of products sold making up only a small percentage of the total. Consumers living in more industrialized cities have more purchasing power. Women and singles lead to higher spending. Also, the better the product performs, the more it sells. Moderate pricing can increase product sales. Based on the research results of search volume in different channels, it is suggested that it is better to focus on app sales. By knowing the results, producers can adjust target consumers for different products and do target advertisements in order to maximize the sales. Also, an appropriate price for a product is also crucial to a seller. By the way, knowing the search friction of different channels can help producers to rearrange platform layout so that search friction can be reduced and more potential deals may be made.展开更多
To continue China’s economic growth,plenty of research has been conducted to find the relationship between advancing payment methods and thriving consumption.Currently,digital payment is the latest and most mature wa...To continue China’s economic growth,plenty of research has been conducted to find the relationship between advancing payment methods and thriving consumption.Currently,digital payment is the latest and most mature way in China.Instead of being a single application for online transactions,digital payment represents a complete online shopping environment.To generally review the impact of digital payment on consumer behavior in China,literature containing research on consumers from different age groups and gender will be collected and concluded.This research takes women and undergraduate students as the critical research object because people ubiquitously consider these two groups of people as the primary consumers in the e-commerce market.After arranging information from the research about three stages that cover the shopping intention by digital payment,consumer psychology,and consumer behavior,this review concludes that economic growth is potentially attained by digital payment in a secure online environment,with the business target at profit maximization at the same time keeping consumers rationale in a normal range,especially for woman and undergraduate students.展开更多
With the rapid development of cybereconomy and the enhancement of sales service,many e-commerce platforms provide extended warranty service to alleviate consumers from worries about product quality when consumers purc...With the rapid development of cybereconomy and the enhancement of sales service,many e-commerce platforms provide extended warranty service to alleviate consumers from worries about product quality when consumers purchasing products online.This study examines the decisions and coordination of the e-commerce supply chain where the e-commerce platform dominates and provides sales service and extended warranty service.The findings show that the centralised decision-making model is an ideal model because of the low sales price,high service level and high extended warranty price.With the increase of the consumers’sensitivity coefficient to the extended warranty service price,sales price increases but extended warranty service price and service level decrease,the retailer’s profit and the platform’s profit decrease.The proposed contract of‘revenue sharing joint commission’can realise the coordination of ecommerce supply chain.展开更多
网上商品销售与线下商品销售存在较大不同,为探索其消费模式,需要研究各影响因素对网上商品销量的作用机制。文章基于心理抗拒、贝勃定律、卢因人类行为理论等,对网络消费行为进行系统分析;综合运用分位数回归和门限回归方法,建立了门...网上商品销售与线下商品销售存在较大不同,为探索其消费模式,需要研究各影响因素对网上商品销量的作用机制。文章基于心理抗拒、贝勃定律、卢因人类行为理论等,对网络消费行为进行系统分析;综合运用分位数回归和门限回归方法,建立了门限分位数回归模型,揭示商品价格、商家信誉评分、商家信誉等级、保障标记数量、商品收藏人气、口碑数量和口碑分数等对销量的非线性异质影响。以受众广泛的i Pad air2网上销售为研究对象,实证结果表明:提高商家的信誉等级、增加口碑数量能使高销量商家的销量更高,而保障标记数量的增加对热销有阻碍作用;在非热门商品转向热销品的过程中,增加收藏人气、增加口碑数量和一定价格范围内的提价对低销量商家的销量有促进作用。展开更多
文摘This research introduces a novel approach to improve and optimize the predictive capacity of consumer purchase behaviors on e-commerce platforms. This study presented an introduction to the fundamental concepts of the logistic regression algorithm. In addition, it analyzed user data obtained from an e-commerce platform. The original data were preprocessed, and a consumer purchase prediction model was developed for the e-commerce platform using the logistic regression method. The comparison study used the classic random forest approach, further enhanced by including the K-fold cross-validation method. Evaluation of the accuracy of the model’s classification was conducted using performance indicators that included the accuracy rate, the precision rate, the recall rate, and the F1 score. A visual examination determined the significance of the findings. The findings suggest that employing the logistic regression algorithm to forecast customer purchase behaviors on e-commerce platforms can improve the efficacy of the approach and yield more accurate predictions. This study serves as a valuable resource for improving the precision of forecasting customers’ purchase behaviors on e-commerce platforms. It has significant practical implications for optimizing the operational efficiency of e-commerce platforms.
文摘Supported by a new generation of mobile devices, e-commerce is now in the process of being converted into m-commerce. While the traditional fixed PC access to the Internet continues to be important, the mobile access appears to attract more people because of its flexibility. The purpose of this paper is to develop and analyze a mathematical model for capturing how e-commerce performance would be affected by the mobile access to the Internet, where the original paper by Sumita and Yoshii (2010) is extended for better reality. The traditional e-commerce via the fixed PC access is compared with m-commerce which accommodates both the fixed PC access and the mobile access. The distribution of the number of products purchased by time t and the distribution of the time required for selling K products are derived explicitly. Numerical examples are given for illustrating behavioral differences between m-commerce consumers and traditional e-commerce consumers.
文摘The stimulus to carry out this research is to investigate the relationship between internet advertisement and its features on the total E-commerce sales of the top five countries of Europe. The units of analysis are the individuals of UK, France, Italy, Germany and Netherland. Secondary data are collected from the reports of [1] (ADEX, 2010) and [2] (Eurostats, 2011). To empirically determine the relationship between independent variable and dependent variable in the European context, the study uses various statistical techniques, including OLS regression and correlation analysis techniques. The empirical findings indicate that the Internet advertisement features of search advertisement and classified advertisement have positive significant relationship with the E-commerce sales in Europe. The empirical findings indicate negative significant relationship of display advertisement with the E-commerce sales in Europe. However, this variable is also justified with the help of literature. Findings also demonstrate that search advertisement has strong positive relationship and it generates positive influence for the E-commerce sales as compared to the classified advertisement and display advertisement. Firms and marketers which are investing in online advertisement will find these results useful as they can get better sales and can use these features of online advertisement in order to maximize the sales of their products and services.
文摘The objective of this paper was to analyze the impact of online reviews on sales. Based on dual path model of commodity sales, an online reviews impact on the relationship between various factors, and then the theoretical hypothesis of each factor has been put forward in the model. As it is intuitive and strongly supported empirically, data including Chinese texts captured from Tmall.com was utilized, and then analyzed by SPSS and ROST CM6. Our empirical study on the reviews of Tmall.com indicated that the hypotheses are verified.
基金Supported by National Natural Science Foundation of China under Grant (No.61075115), Soft Science Key issues of Shanghai Science and Technology Commission(No. 13692104900), Innovation Program of Shanghai Municipal Education Commission (12YZ152), Humanities and Social Science Fund of Ministry of Education (No. 13YJCZH 122) and Course Construction of SUES (No.K201203005).
文摘The objective of this paper was to analyze the impact of online reviews on sales. Based on dual path model of commodity sales, an online reviews impact on the relationship between various factors, and then the theoretical hypothesis of each factor has been put forward in the model. As it is intuitive and strongly supported empirically, data including Chinese texts captured from Tmall. com was utilized, and then analyzed by SPSS and ROST CM6. Our empirical study on the reviews of TmalLcom indicated that the hypotheses are verified.
基金This research is funded by the School of Computer Sciences,and Division of Research&Innovation,Universiti Sains Malaysia,Short Term Grant(304/PKOMP/6315435)granted to Pantea Keikhosrokiani.
文摘The COVID-19 has brought us unprecedented difficulties and thousands of companies have closed down.The general public has responded to call of the government to stay at home.Offline retail stores have been severely affected.Therefore,in order to transform a traditional offline sales model to the B2C model and to improve the shopping experience,this study aims to utilize historical sales data for exploring,building sales prediction and recommendation models.A novel data science life-cycle and process model with Recency,Frequency,and Monetary(RFM)analysis method with the combination of various analytics algorithms are utilized in this study for sales prediction and product recommendation through user behavior analytics.RFM analysis method is utilized for segmenting customer levels in the company to identify the importance of each level.For the purchase prediction model,XGBoost and Random Forest machine learning algorithms are used to build prediction models and 5-fold Cross-Validation method is utilized to evaluate their.For the product recommendation model,the association rules theory and Apriori algorithm are used to complete basket analysis and recommend products according to the outcomes.Moreover,some suggestions are proposed for the marketing department according to the outcomes.Overall,the XGBoost model achieved better performance and better accuracy with F1-score around 0.789.The proposed recommendation model provides good recommendation results and sales combinations for improving sales and market responsiveness.Furthermore,it recommend specific products to new customers.This study offered a very practical and useful business transformation case that assists companies in similar situations to transform their business models.
文摘In this paper, we conduct research on the E-commerce consumer behavior based on the intelligent recommendation system andmachine learning. Closely associated with consumer network information search of a problem is that the consumer’s information demand ascan be thought of consumer’s information demand is leading to trigger the power of consumer network information search behavior, whenconsumer is willing to buy goods, in a certain task under the infl uence of factors, environmental factors, individual factors, consumers and thetask object interaction to form the demand of consumer cognition. Under this basis, this paper proposes the new idea on the related issues thatwill solve the related challenges.
文摘With Internet changing the luxury business landscape,new players have emerged such as the Online Private Sales Retailers(OPSRs).These offer online buyers with a choice of limited-time sales to help companies get rid of their overstocks.Luxury brands are no exception.No research has been conducted about how luxury consumers relate with such websites,hence this paper.In an exploratory fashion,interviews with luxury buyers who also buy online on OPSRs,are conducted to get insights on consumers’perceptions and luxury brand equity that selling through OPSRs may have.We find that appropriate product and brand help consumers forget that they are buying brands’unsold stocks,that transferring the luxury webmospheres would be positively perceived,that consumers from these websites are looking for benefits such as freedom of use and brand discovery,rather than personalized offers,that multiple discounts on several OPSRs may damage the luxury-perception of a brand,that the private sales members consider the service to be good enough for the demanded price,and that personalized invitations can help increase online consumers’feelings of desirability and exclusivity.The paper concludes with practical recommendations for both luxury companies and OPSRs.
文摘Unlike consumers in the mall or supermarkets, online consumers are “intangible” and their purchasing behaviors are affected by multiple factors, including product pricing, promotion and discounts, quality of products and brands, and the platforms where they search for the product. In this research, I study the relationship between product sales and consumer characteristics, the relationship between product sales and product qualities, demand curve analysis, and the search friction effect for different platforms. I utilized data from a randomized field experiment involving more than 400 thousand customers and 30 thousand products on JD.com, one of the world’s largest online retailing platforms. There are two focuses of the research: 1) how different consumer characteristics affect sales;2) how to set price and possible search friction for different channels. I find that JD plus membership, education level and age have no significant relationship with product sales, and higher user level leads to higher sales. Sales are highly skewed, with very high numbers of products sold making up only a small percentage of the total. Consumers living in more industrialized cities have more purchasing power. Women and singles lead to higher spending. Also, the better the product performs, the more it sells. Moderate pricing can increase product sales. Based on the research results of search volume in different channels, it is suggested that it is better to focus on app sales. By knowing the results, producers can adjust target consumers for different products and do target advertisements in order to maximize the sales. Also, an appropriate price for a product is also crucial to a seller. By the way, knowing the search friction of different channels can help producers to rearrange platform layout so that search friction can be reduced and more potential deals may be made.
文摘To continue China’s economic growth,plenty of research has been conducted to find the relationship between advancing payment methods and thriving consumption.Currently,digital payment is the latest and most mature way in China.Instead of being a single application for online transactions,digital payment represents a complete online shopping environment.To generally review the impact of digital payment on consumer behavior in China,literature containing research on consumers from different age groups and gender will be collected and concluded.This research takes women and undergraduate students as the critical research object because people ubiquitously consider these two groups of people as the primary consumers in the e-commerce market.After arranging information from the research about three stages that cover the shopping intention by digital payment,consumer psychology,and consumer behavior,this review concludes that economic growth is potentially attained by digital payment in a secure online environment,with the business target at profit maximization at the same time keeping consumers rationale in a normal range,especially for woman and undergraduate students.
基金supported by the National Natural Science Foundation of China[grant number 71501111]Natural Science Foundation of Shandong Province[grant number ZR2014JL046].
文摘With the rapid development of cybereconomy and the enhancement of sales service,many e-commerce platforms provide extended warranty service to alleviate consumers from worries about product quality when consumers purchasing products online.This study examines the decisions and coordination of the e-commerce supply chain where the e-commerce platform dominates and provides sales service and extended warranty service.The findings show that the centralised decision-making model is an ideal model because of the low sales price,high service level and high extended warranty price.With the increase of the consumers’sensitivity coefficient to the extended warranty service price,sales price increases but extended warranty service price and service level decrease,the retailer’s profit and the platform’s profit decrease.The proposed contract of‘revenue sharing joint commission’can realise the coordination of ecommerce supply chain.
文摘网上商品销售与线下商品销售存在较大不同,为探索其消费模式,需要研究各影响因素对网上商品销量的作用机制。文章基于心理抗拒、贝勃定律、卢因人类行为理论等,对网络消费行为进行系统分析;综合运用分位数回归和门限回归方法,建立了门限分位数回归模型,揭示商品价格、商家信誉评分、商家信誉等级、保障标记数量、商品收藏人气、口碑数量和口碑分数等对销量的非线性异质影响。以受众广泛的i Pad air2网上销售为研究对象,实证结果表明:提高商家的信誉等级、增加口碑数量能使高销量商家的销量更高,而保障标记数量的增加对热销有阻碍作用;在非热门商品转向热销品的过程中,增加收藏人气、增加口碑数量和一定价格范围内的提价对低销量商家的销量有促进作用。