The Evaluation of Human Resources in Modern Public Management in the Countries of South East Europe

Nowadays, the public sector plays an important role when it comes to economic development and growth of a country. The most important chapter is ＂the evaluation of public servants＂. The analysis for the evaluation and subsequently the personal development and career planning of human resources based on both academic theories and their practical implementation. The new model is based on proportionality and administrative Europeanization, which creates formal and informal rules, modern processes of public policy that will shape common beliefs and values incorporated in the specific national policies. Performance appraisal is the process by which organizations evaluate job performance. The aim of this paper is to provide a comprehensive narration for the performance management in modem public sector, to explain the uses of performance appraisals, to describe the methods of the evaluation and to analyze the role of evaluation.

Study on Performance Evaluation System of Chinese Public Service Enterprises

Based on characteristics analysis of performance evaluation for Chinese public service enterprises, to set up a new index system of performance evaluation by combining KPI index and BSC index. According to the complexity of the public service enterprises, to introduce Fuzzy Synthetic Evaluation Model, DEA Evaluation Model, and a dynamic evaluation model with characteristics of incentive （punishment）, and integrate the advantages for the performance evaluation system to provide technical support and make reasonable modification to the evaluation results.

On the E-Valuation of Certain E-Business Strategies on Firm Performance by Adaptive Algorithmic Modeling： An Alternative Strategic Managerial Approach

This paper describes an innovative adaptive algorithmic modeling approach, for solving a wide class of e-business and strategic management problems under uncertainty conditions. The proposed methodology is based on basic ideas and concepts of four key-field interrelated sciences, i.e., computing science, applied mathematics, management sciences and economic sciences. Furthermore, the fundamental scientific concepts of adaptability and uncertainty are shown to play a critical role of major importance for a （near） optimum solution of a class of complex e-business/services and strategic management problems. Two characteristic case studies, namely measuring e-business performance under certain environmental pressures and organizational constraints and describing the relationships between technology, innovation and firm performance, are considered as effective applications of the proposed adaptive algorithmic modeling approach. A theoretical time-dependent model for the evaluation of firm e-business performances is also proposed.

Interpretation of the organization and performance of the university procurement under the SCP paradigm and analysis of its development trend

The organizational structures and the performances of the university procurement are rarely studied. Through the SCP perspective in the modem industrial economics, we can not only reveal the roles of the public organizational structures in the organizational performances, but also help to reflect the problems existing in the organizational structures from the performances, and improve the market performances by optimizing the organization structures. This paper tries to put forward the relationship between them, and makes an analysis of the future development trend.

Traffic Incident Management Performance Measures: Ranking Agencies on Roadway Clearance Time

This study develops a procedure to rank agencies based on their incident responses using roadway clearance times for crashes. This analysis is not intended to grade agencies but to assist in identifying agencies requiring more training or resources for incident management. Previous NCHRP reports discussed usage of different factors including incident severity, roadway characteristics, number of lanes involved and time of incident separately for estimating the performance. However, it does not tell us how to incorporate all the factors at the same time. Thus, this study aims to account for multiple factors to ensure fair comparisons. This study used 149,174 crashes from Iowa that occurred from 2018 to 2021. A Tobit regression model was used to find the effect of different variables on roadway clearance time. Variables that cannot be controlled directly by agencies such as crash severity, roadway type, weather conditions, lighting conditions, etc., were included in the analysis as it helps to reduce bias in the ranking procedure. Then clearance time of each crash is normalized into a base condition using the regression coefficients. The normalization makes the process more efficient as the effect of uncontrollable factors has already been mitigated. Finally, the agencies were ranked by their average normalized roadway clearance time. This ranking process allows agencies to track their performance of previous crashes, can be used in identifying low performing agencies that could use additional resources and training, and can be used to identify high performing agencies to recognize for their efforts and performance.

Economic Benefit Estimating of Polydimensional Efficiency Measurement Model Implementation

This paper is a revised and expanded version of a paper entitled “The static and dynamic criteria of building an investment asset portfolio” presented at International Conference on Applied Economics (ICOAE, 2014), Chania, 3-5 July 2014 and published at Procedia Economics and Finance, Volume 14, Pages 575-584 (2014) [1]. At the previous research, it showed the significance to go beyond the scope of selecting one or another metric of static efficiency. And the attention was paid to the dynamic efficiency criteria. The ICOAE 2015 research gives brief results of that work, which is only one of applied areas of polydimensional efficiency measurement model (PEMM). Research work on PEMM conceptual and methodical elaboration has been started in the author’s dissertation study [2] and continued in the practical activity and materialized in Innovative LLC (limited liability company) creating project. The research is concentrating on the real economic benefit of 3D PEMM (thee criterial PEMM version) implementation. In the first part of ICOAE 2015 empirical study, the dynamic component of 3D PEMM on the industrial level was tested. Next, the company economic profit changes and dynamic-market 3D PEMM components correlation was estimated. Finally, the economic benefit of 3D PEMM functional operationalization in the framework of management systems development was calculated.

The research of Chinese Government Public Relations-- Based on the idea of the Balanced Scorecard

Through analyzing the problems of Chinese government public relations, using the idea of the Balanced Scorecard, we analyze the reasons of these problems and discuss the countermeasures from four aspects that conclude financial, internal operations, customers, learning and growth to achieve the all-round and balanced development of public relations and establish a high level of government public relations organization, regarding the overall strategic goal of government public relations that aim to strengthen the communication with various public, establish an innovative, pragmatic, honest and efficient government image in the public and the international community as the center.

Establishing a Teacher Performance Evaluation System Geared to the Cultivation of Character:With a Reflection on New Public Management Theory

Since New Public Management theory,which seeks to promote public management reform with the techniques used to catalyze economic development,was introduced into the field of education,it has led to the implementation of education accountability measures and reforms focusing on performance-related pay for teachers.Performance-related pay was meant to improve teacher performance,and has played an important role in providing teachers with incentives and raising educational quality.In practice,however,problems have emerged that deserve serious attention.For example,the evaluation indicators based on this theory have distorted the direction of public management due to their over-emphasis on instrumental rationality and neglect of value rationality.Further,they highlight the interim goal of"instilling knowledge"at the cost of the fundamental aim of"cultivating talent,"thus producing results opposite to those intended.On the basis of the value rationality of education and China’s reality,this paper suggests that educational institutions should shift from"New Public Management"to a"holistic and decentralized governance"approach,fostering an environment dedicated to cultivating talent and introducing this feature intothe evaluation of teacher performance.The core socialist values need to be integrated into teacher policy and internalized by teachers as their emotional identity and customary behavior.

基于IC-OFFICE的知识管理绩效评价

知识管理已日益受到人们的重视。文章以智能协作办公系统软件IC-OFFICE为支持环境,首先分析了知识管理的内容和方法,以及知识管理过程对信息处理的需求;其后,从知识过程、知识组织和实施结果三个方面阐述了知识管理的绩效评价指标,并利用模糊理论构建了一个模糊绩效综合评价模型;最后通过一个示例对计算过程予以详细说明。

The Norwegian Model in Norway

The "Norwegian Model" attempts to comprehensively cover all the peer-reviewed scholarly literatures in all areas of research in one single weighted indicator. Thereby, scientific production is made comparable across departments and faculties within and between research institutions, and the indicator may serve institutional evaluation and funding. This article describes the motivation for creating the model in Norway, how it was designed, organized and implemented, as well as the effects and experiences with the model. The article ends with an overview of a new type of bibliometric studies that are based on the type of comprehensive national publication data that the Norwegian Model provides.

三级公立医院绩效考核背景下医院运营管理的研究

国家三级公立医院绩效考核开始于2019年,运营效率作为考核的一部分,相关的国家监测指标有9个,包含收支结构和费用控制。绩效考核是医改工作的有力抓手,也是加快现代医院管理制度建立的强劲推手。通过分析某三级甲等口腔专科医院在绩效考核背景下运营效率指标的得分情况,找出原因;并通过加强党建引领,做好医院运营管理体系架构顶层设计,加强医疗质量管理,落实医改相关政策,加强能耗管理,不断提高员工福利待遇,强化公立医院功能定位,提高医疗服务收入占比,绩效分配体现医务人员的劳动技术价值,提高运营管理能力,助推医院高质量发展。

公立医院高质量发展几个相关文件的分析与思考

文章围绕国家近期对公立医院高质量发展的文件进行分析,公立医院高质量发展以建立健全现代医院管理制度为目标,坚持公益性,通过制度建设和优化工作流程,推动医院管理模式和运行方式转变,实现可持续发展。以三级公立医院绩效考核工作为抓手,坚持党建引领,充分发挥党的领导作用,坚持公益性,坚持以人民为中心,以评促改,以评促建。通过加强内部运营管理,构建运营管理组织体系,加强对医院自身物资、资产、人员、项目等核心资源的精细化管理和提高使用效率。以智慧医院建设为契机,促进业务与资源管理深度融合,增收节支,不断提升医院运行效率,助力医院高质量发展。

云模型在地下综合管廊运维安全管理绩效评价中的应用研究

为了系统地了解地下综合管廊运维安全管理工作效果,提出一种基于云模型的管廊运维安全管理绩效评价模型。在分析影响管廊运维安全相关因素的基础上,构建了管廊运维安全管理绩效评价指标体系。利用层次分析法和熵权法进行组合赋权从而确定各项评价指标权重,结合云模型进行管廊运维安全管理绩效评价。结果显示:所调研管廊的安全运维工作评价结果在“合格”和“良好”之间,总体趋向于“良好”,并识别出人员培训与提升是运维安全管理工作中的薄弱环节。该模型可以有效地评价管廊运维安全管理工作效果并识别出风险环节,丰富了管廊运维安全管理绩效评价的理论研究。

“六一”绩效管理模式赋能中医医院高质量发展实践探索

目的探索构建公立中医医院内部绩效考核管理体系,实现以绩效“国考”推动公立医院高质量发展的目标。方法在分析绩效考核过程中存在的问题与面临的困境的基础上,以三级公立中医医院绩效考核指标为导向,创新“六一”绩效管理策略和手段,即坚持“一盘棋”整体规划、“一条链”融会贯通、“一张网”全面覆盖、“一条龙”全程服务、“一本账”精细管理、“一个螺旋”持续改进,建立医院内部绩效考核管理体系。结果医院内涵建设取得一定成效,中医特色优势持续彰显,质量安全内涵日趋深化,运营管理效率稳步提升,学科建设成果实现突破,人才培养成效显著,医患双方满意度提升明显。结论构建科学、规范、标准的医院内部绩效考核管理体系,确保国家三级公立中医医院绩效考核工作落实到位,促进公立医院高质量发展。

公立医院预算绩效管理问责对预算绩效的影响机制研究

为解决公立医院预算管理缺乏预算和管理底层逻辑支撑而导致预算责任不明、绩效管理流于形式等现实问题,本文基于社会交换理论,聚焦于公立医院预算绩效管理问责,从责任标准、执行、激励、监督四个维度构建结构方程模型,对这一重要管理举措影响预算绩效的机制展开研究。228份公立医院预算参与人员的问卷数据结果证实:(1)公立医院预算绩效管理问责能够有效提升预算绩效,其中责任激励的软性引导作用相对更明显;(2)公立医院预算绩效管理问责有利于建立高质量的员工-组织关系,其中社会交换关系的作用效果相对优于经济交换关系的作用效果;(3)员工-组织关系在预算绩效管理问责大幅提升预算绩效的过程中发挥中介作用。这为我国公立医院更好地围绕共同目标开展预算绩效管理提供了实践指导,实现绩效管理“事半功倍”。

卓越绩效模式下垂直管理的公共图书馆分馆绩效评价研究——以深圳市龙岗区图书馆为例

在公共图书馆体系高质量发展的背景下,总分馆制进入新的发展阶段,如何对分馆尤其是通过政府购买服务的分馆进行绩效评价,也应有新标准和高要求。深圳市“龙岗模式”的总分馆制垂直管理特点之一是以购买服务、委托运营为实施路径,文章介绍了深圳市龙岗区图书馆导入卓越绩效模式开展分馆服务绩效评价的实践经验,探讨了其可行性以及该模式下的绩效评价模型和指标体系的构建,为公共图书馆分馆绩效评价提供创新思路和启示借鉴。

基于项目化管理模式以提高医院感染诊断相关病原学送检率的应用研究

目的调查某院医院感染诊断相关病原学送检情况,采取项目化管理模式以提高医院感染诊断相关病原学送检率。方法选取重庆市某三级甲等医院2022年1月—12月医院感染病例送检情况为对照组,2023年1月—12月医院感染病例送检情况为干预组,比较两组医院感染诊断相关病原学送检率、微生物标本不合格率及无菌性标本构成比的差异。结果干预组医院感染诊断相关病原学送检率(90.32%)高于对照组(82.77%),微生物标本不合格率(0.98%)较对照组(1.33%)下降,无菌性标本构成比(40.66%)高于对照组(37.75%),差异均具有统计学意义(P<0.05)。结论项目化管理模式可有效提升医院感染诊断相关病原学送检率及微生物标本送检质量,但未来还需进一步加强信息化建设。

公立医院预算绩效评价体系的构建

本文主要以Y医院为例,客观阐述医院全面预算管理现状,对其中存在重编制轻评价的问题进行分析,对公立医院预算绩效评价体系构建的意义和问题及对策进行阐述,希望能为医院提高预算管理水平提供参考,进而助推医院实现高质量发展。

财政行为与地方政府财政运行综合绩效评价管理——一个行为财政学视角

财政行为是财政运行综合绩效评价的具体行为选择,财政运行综合绩效评价是财政行为规制的主要手段。本文以财政行为与财政运行综合绩效评价的关系为基础,基于行为财政学研究框架和基本理论,认为当前我国财政运行综合绩效管理在评价标准、评价机制、评价指标和评价质效方面存在一定的行为缺失。有鉴于此,建议从实施多元动态参照目标、加强绩效评价结果应用、关注绩效评价指标结构平衡、重视跨周期评价管理入手,优化我国地方政府财政运行综合绩效评价管理体系,为提升财政管理质量效益、推动完善财政预算绩效管理布局提供理论基础和方法论支持。