<span style="font-family:Verdana;">With the rise of population and the industrial revolution, it is obvious that hotels and resorts are increasing drastically day by day. In the 21st century, tourism i...<span style="font-family:Verdana;">With the rise of population and the industrial revolution, it is obvious that hotels and resorts are increasing drastically day by day. In the 21st century, tourism is a trend. Everyone loves to travel and the reasons vary from person to person. Whether it is to have a cheerful and peaceful mind and place or business purposes, either way, hotels and resorts actually doing their jobs very well. This, tourism is a promising sector for any country and Bangladesh is no different. But the problem is we have to do the hotel booking and reservation manually most of the time. Sometimes it is too troublesome and knowing about the suitable hotels and resorts is too difficult. Though there are some online platforms available, they are not our country-oriented such as the payment system is not preferable for us. To solve this problem Vhromon is developed, a comparison-based hotel and resort booking system where anyone can book a hotel or resort by just login from the internet. Vhromon is an interactive online platform and it is user-friendly and easy to get like most of the platforms available nowadays. But they do not have all the hotels and resorts enlisted, only the well-known ones. On the other hand, Vhromon has everything enlisted where customers can compare them and can choose the right one for them. Furthermore, this system has a vendor panel where any hotel or resort owner can add their hotel or resort easily without any hassle, unlike the existing one.</span>展开更多
Customer satisfaction and customer loyalty are considered as a confirmation of remarkable service provision towards the customers.The formation of both constructs is viewed as a vital element which leads to the reinfo...Customer satisfaction and customer loyalty are considered as a confirmation of remarkable service provision towards the customers.The formation of both constructs is viewed as a vital element which leads to the reinforcement of competitive advantage for the hotels.Various academic viewpoints are available concerning the constructs of customer satisfaction and loyalty;nevertheless,most of them indicate an opposition towards their correlation.The aim of this research was to investigate the factors that reinforce the satisfaction and loyalty levels of resort tourists and identify whether or not the two constructs are interrelated.A quantitative research methodology was applied,with the use of close-ended paper questionnaires,which were administered to international tourists staying in resort hotels in the Municipality of Hersonissos,one of the most popular tourist destinations in northern Crete.Findings confirmed a positive correlation between customer satisfaction and customer loyalty.Data also showed that food and beverage quality,location and price are considered as the most significant factors that enhance satisfaction levels,whereas emotional experiences,loyalty programs,customer service quality,and customer satisfaction were identified to have a significant impact on the formation of customer loyalty.展开更多
From the perspectives of hotel road profile,orientation of plant color combination,interpretation of Cultural eco-elements,and landscape design of Embrace Sea Villas Hotel was taken for example to explore the ways of ...From the perspectives of hotel road profile,orientation of plant color combination,interpretation of Cultural eco-elements,and landscape design of Embrace Sea Villas Hotel was taken for example to explore the ways of demonstrating regional cultural characteristics in hotel landscape designs on Hainan Island. Eco-design techniques of tropical landscapes were combined to facilitate the formation of harmonious holiday resort images on the island,and enhance the public acceptance of the characteristic vacation culture of Hainan.展开更多
GBA Celebrating the 1st anniversary at voco Guangzhou Shifu The first anniversary for voco,a high-end brand owned by Intercontinental Hotels Croup,means'invite,convene."On this occasion,voco Shifu celebrates ...GBA Celebrating the 1st anniversary at voco Guangzhou Shifu The first anniversary for voco,a high-end brand owned by Intercontinental Hotels Croup,means'invite,convene."On this occasion,voco Shifu celebrates with old and new friends.The hotel is located in the Xiguan area of Guangzhou,which is the lingnan cultural tourist resort for Chinese and foreign tourists to visit in Guangzhou.When you come to voco,you will find that the hotel is full of Xiguan characteristic elements,such as shophouses.blue bricks,manchurian windows,wood door etc,so voco is also a business card showing Guangzhou characteristics,welcoming tourists from all over the world as Come on in.The hotel has completed the renovation of all the rooms,while 293 suites and guest rooms with voco brand characteristics and Lingnan culture provide guests with a comfortable rest space to enjoy Me time,in the future,voco will continue to renew,and will create a more distinctive lobby lounge area,aiming to make guests have a more refreshed experience in the hotel.展开更多
文摘<span style="font-family:Verdana;">With the rise of population and the industrial revolution, it is obvious that hotels and resorts are increasing drastically day by day. In the 21st century, tourism is a trend. Everyone loves to travel and the reasons vary from person to person. Whether it is to have a cheerful and peaceful mind and place or business purposes, either way, hotels and resorts actually doing their jobs very well. This, tourism is a promising sector for any country and Bangladesh is no different. But the problem is we have to do the hotel booking and reservation manually most of the time. Sometimes it is too troublesome and knowing about the suitable hotels and resorts is too difficult. Though there are some online platforms available, they are not our country-oriented such as the payment system is not preferable for us. To solve this problem Vhromon is developed, a comparison-based hotel and resort booking system where anyone can book a hotel or resort by just login from the internet. Vhromon is an interactive online platform and it is user-friendly and easy to get like most of the platforms available nowadays. But they do not have all the hotels and resorts enlisted, only the well-known ones. On the other hand, Vhromon has everything enlisted where customers can compare them and can choose the right one for them. Furthermore, this system has a vendor panel where any hotel or resort owner can add their hotel or resort easily without any hassle, unlike the existing one.</span>
文摘Customer satisfaction and customer loyalty are considered as a confirmation of remarkable service provision towards the customers.The formation of both constructs is viewed as a vital element which leads to the reinforcement of competitive advantage for the hotels.Various academic viewpoints are available concerning the constructs of customer satisfaction and loyalty;nevertheless,most of them indicate an opposition towards their correlation.The aim of this research was to investigate the factors that reinforce the satisfaction and loyalty levels of resort tourists and identify whether or not the two constructs are interrelated.A quantitative research methodology was applied,with the use of close-ended paper questionnaires,which were administered to international tourists staying in resort hotels in the Municipality of Hersonissos,one of the most popular tourist destinations in northern Crete.Findings confirmed a positive correlation between customer satisfaction and customer loyalty.Data also showed that food and beverage quality,location and price are considered as the most significant factors that enhance satisfaction levels,whereas emotional experiences,loyalty programs,customer service quality,and customer satisfaction were identified to have a significant impact on the formation of customer loyalty.
基金Sponsored by Hainan Innovation Scientific Research Program of Graduates(hys2011-23)
文摘From the perspectives of hotel road profile,orientation of plant color combination,interpretation of Cultural eco-elements,and landscape design of Embrace Sea Villas Hotel was taken for example to explore the ways of demonstrating regional cultural characteristics in hotel landscape designs on Hainan Island. Eco-design techniques of tropical landscapes were combined to facilitate the formation of harmonious holiday resort images on the island,and enhance the public acceptance of the characteristic vacation culture of Hainan.
文摘GBA Celebrating the 1st anniversary at voco Guangzhou Shifu The first anniversary for voco,a high-end brand owned by Intercontinental Hotels Croup,means'invite,convene."On this occasion,voco Shifu celebrates with old and new friends.The hotel is located in the Xiguan area of Guangzhou,which is the lingnan cultural tourist resort for Chinese and foreign tourists to visit in Guangzhou.When you come to voco,you will find that the hotel is full of Xiguan characteristic elements,such as shophouses.blue bricks,manchurian windows,wood door etc,so voco is also a business card showing Guangzhou characteristics,welcoming tourists from all over the world as Come on in.The hotel has completed the renovation of all the rooms,while 293 suites and guest rooms with voco brand characteristics and Lingnan culture provide guests with a comfortable rest space to enjoy Me time,in the future,voco will continue to renew,and will create a more distinctive lobby lounge area,aiming to make guests have a more refreshed experience in the hotel.
