In June 1995,the ’95 China Hotel Fair,held at the Beijing China World TradeCentre,displayed products from over200 exhibitors from 22 countries,includingChina.The global largest barbecue,All-China Cake Decoration Cont...In June 1995,the ’95 China Hotel Fair,held at the Beijing China World TradeCentre,displayed products from over200 exhibitors from 22 countries,includingChina.The global largest barbecue,All-China Cake Decoration Contest,Cream-Making Contest,China Baking Food andCandy Products Exhibition were also held.展开更多
In order to minimize the impact of COVID-19 on entities such as the hotel industry,this article analyzes the development status of the hotel industry under the epidemic and suggests countermeasures for self-rescue and...In order to minimize the impact of COVID-19 on entities such as the hotel industry,this article analyzes the development status of the hotel industry under the epidemic and suggests countermeasures for self-rescue and transformation,such as improving basic settings and optimizing management.These strategies provide ideas and suggestions to comprehensively improve the risk response of hotels and the implementation of sustainable development strategy.展开更多
With the Olympics fast approaching,Beijing has become the hot spot for all types of hotels The Sun Dong An Plaza, located at the center of Beijing’s 'Golden Street'-Wangfujing, is undergoing an overall renova...With the Olympics fast approaching,Beijing has become the hot spot for all types of hotels The Sun Dong An Plaza, located at the center of Beijing’s 'Golden Street'-Wangfujing, is undergoing an overall renovation with a budget of 200 million yuan ($26展开更多
"There is not much difference between managing a hotel overseas and HR management in China,"said Michel L.Goget,the General Manager of the Ritz-Carlton,Sanya,who has been living and working in China for abou..."There is not much difference between managing a hotel overseas and HR management in China,"said Michel L.Goget,the General Manager of the Ritz-Carlton,Sanya,who has been living and working in China for about four years."We look at展开更多
This study proposes two new regime-switching volatility models to empirically analyze the impact of the COVID-19 pandemic on hotel stock prices in Japan compared with the US,taking into account the role of stock marke...This study proposes two new regime-switching volatility models to empirically analyze the impact of the COVID-19 pandemic on hotel stock prices in Japan compared with the US,taking into account the role of stock markets.The first model is a direct impact model of COVID-19 on hotel stock prices;the analysis finds that infection speed negatively affects Japanese hotel stock prices and shows that the regime continues to switch to high volatility in prices due to COVID-19 until September 2021,unlike US stock prices.The second model is a hybrid model with COVID-19 and stock market impacts on the hotel stock prices,which can remove the market impacts on regime-switching volatility;this analysis demonstrates that COVID-19 negatively affects hotel stock prices regardless of whether they are in Japan or the US.We also observe a transition to a high-volatility regime in hotel stock prices due to COVID-19 until around summer 2021 in both Japan and the US.These results suggest that COVID-19 is likely to affect hotel stock prices in general,except for the influence of the stock market.Considering the market influence,COVID-19 directly and/or indirectly affects Japanese hotel stocks through the Japanese stock market,and US hotel stocks have limited impacts from COVID-19 owing to the offset between the influence on hotel stocks and no effect on the stock market.Based on the results,investors and portfolio managers should be aware that the impact of COVID-19 on hotel stock returns depends on the balance between the direct and indirect effects,and varies from country to country and region to region.展开更多
As a hotel lawyer, seeing 2,500 of my closest hotelindustry friends at the ALIS Conference held recently , I heard some interesting things from the "thought leaders" of the industry. Some of the items making...As a hotel lawyer, seeing 2,500 of my closest hotelindustry friends at the ALIS Conference held recently , I heard some interesting things from the "thought leaders" of the industry. Some of the items making my list of notable quotes were taken from private meetings, and some from the public ALIS panels. In either event, I thought I would share some of the current insights, activities or musings from some interesting people in the hospitality industry.展开更多
In this paper, a structural equation modelling technique was used to examine the effect of brand equity on customer satisfaction in the Egyptian hotel industry. Brand equity was separated into four constructs (brand ...In this paper, a structural equation modelling technique was used to examine the effect of brand equity on customer satisfaction in the Egyptian hotel industry. Brand equity was separated into four constructs (brand loyalty, perceived quality, brand awareness and brand associations), and each one was examined individually. A sample of hotel guests, who accommodated at four- and five-star branded hotels, in four tourism destinations in Egypt, was selected. A structured questionnaire that included established scales was then used to measure brand loyalty, perceived quality, brand awareness, brand associations and customer satisfaction. Data were collected from 280 usable questionnaires answered by hotel guests, and the relationships among the four variables of brand equity and customer satisfaction were examined using correlation analysis and structural equation modelling. The study found that brand loyalty, brand awareness and brand associations all had a significant positive effect on customer satisfaction. Perceived quality, however, did not have any effect. These findings suggest that customer satisfaction is a reasonable measure for the success of branding activities, and that branding managers should focus on brand loyalty, awareness and associations to raise their customers' satisfaction.展开更多
In this study,by the combination of quantitative and qualitative research,the number of valid questionnaires was 217.The results show that there was a positive correlation between stress sources and stress response,an...In this study,by the combination of quantitative and qualitative research,the number of valid questionnaires was 217.The results show that there was a positive correlation between stress sources and stress response,and the four stress sources of own ability and quality,interpersonal relationship and communication,role requirements,work environment and atmosphere had a significant predictive effect on work pressure response;different personality characteristics had significant differences in the effect of work stress.展开更多
With the rapid development of the tourist industry in Lijiang, the famous hotels in Lijiang not only bring to the local area the enhancement of the international influence and the levels of the service, but also bring...With the rapid development of the tourist industry in Lijiang, the famous hotels in Lijiang not only bring to the local area the enhancement of the international influence and the levels of the service, but also bring the international experience in the management of the environmental protection. Through the field investigation and interviews, the author compares the characteristics of the environmental protection systems that the branded hotels in Lijiang apply, and summarizes the performances that some of the hotels obtain in the application of the environmental protection systems, and finally puts forward the related suggestions for Lijiang on the construction of the national model city of the environmental protection.展开更多
The hotel industry is beginning to implement green design and construction practices,saving energy,water,and resources and thus helping to preserve the environment.In addition,green building practices also can provide...The hotel industry is beginning to implement green design and construction practices,saving energy,water,and resources and thus helping to preserve the environment.In addition,green building practices also can provide healthy and comfortable indoor environments to hotel occupants including guests and employees.However,there is the potential for conflict between green building practices and hotel guests’satisfaction and comfort,as the conservation of resources could detract from the quality of a guest’s visitor experience.This study adopted a case study approach to identify and analyze green design and construction practices that create a green and luxurious environment without damaging the hotels’financial position.An in-depth literature review was conducted to identify green design and construction practices,design features of premium hotels,and major design conflicts between the twin goals of green building and a luxurious hotel environment.Two LEED platinum hotels(the Proximity Hotel and the Bardessono Hotel,both in the United States)were selected and data collected on their green design and construction practices,luxurious design features,and operation and maintenance practices from multiple sources,including the owner,designer,contractor,engineer,and LEED consultant.From the perspective of the entire lifecycle of the building,this data was analyzed to identify green design and construction practices that not only provide a green,luxurious environment but also enhance the hotels’financial strength.展开更多
文摘In June 1995,the ’95 China Hotel Fair,held at the Beijing China World TradeCentre,displayed products from over200 exhibitors from 22 countries,includingChina.The global largest barbecue,All-China Cake Decoration Contest,Cream-Making Contest,China Baking Food andCandy Products Exhibition were also held.
文摘In order to minimize the impact of COVID-19 on entities such as the hotel industry,this article analyzes the development status of the hotel industry under the epidemic and suggests countermeasures for self-rescue and transformation,such as improving basic settings and optimizing management.These strategies provide ideas and suggestions to comprehensively improve the risk response of hotels and the implementation of sustainable development strategy.
文摘With the Olympics fast approaching,Beijing has become the hot spot for all types of hotels The Sun Dong An Plaza, located at the center of Beijing’s 'Golden Street'-Wangfujing, is undergoing an overall renovation with a budget of 200 million yuan ($26
文摘"There is not much difference between managing a hotel overseas and HR management in China,"said Michel L.Goget,the General Manager of the Ritz-Carlton,Sanya,who has been living and working in China for about four years."We look at
文摘This study proposes two new regime-switching volatility models to empirically analyze the impact of the COVID-19 pandemic on hotel stock prices in Japan compared with the US,taking into account the role of stock markets.The first model is a direct impact model of COVID-19 on hotel stock prices;the analysis finds that infection speed negatively affects Japanese hotel stock prices and shows that the regime continues to switch to high volatility in prices due to COVID-19 until September 2021,unlike US stock prices.The second model is a hybrid model with COVID-19 and stock market impacts on the hotel stock prices,which can remove the market impacts on regime-switching volatility;this analysis demonstrates that COVID-19 negatively affects hotel stock prices regardless of whether they are in Japan or the US.We also observe a transition to a high-volatility regime in hotel stock prices due to COVID-19 until around summer 2021 in both Japan and the US.These results suggest that COVID-19 is likely to affect hotel stock prices in general,except for the influence of the stock market.Considering the market influence,COVID-19 directly and/or indirectly affects Japanese hotel stocks through the Japanese stock market,and US hotel stocks have limited impacts from COVID-19 owing to the offset between the influence on hotel stocks and no effect on the stock market.Based on the results,investors and portfolio managers should be aware that the impact of COVID-19 on hotel stock returns depends on the balance between the direct and indirect effects,and varies from country to country and region to region.
文摘As a hotel lawyer, seeing 2,500 of my closest hotelindustry friends at the ALIS Conference held recently , I heard some interesting things from the "thought leaders" of the industry. Some of the items making my list of notable quotes were taken from private meetings, and some from the public ALIS panels. In either event, I thought I would share some of the current insights, activities or musings from some interesting people in the hospitality industry.
文摘In this paper, a structural equation modelling technique was used to examine the effect of brand equity on customer satisfaction in the Egyptian hotel industry. Brand equity was separated into four constructs (brand loyalty, perceived quality, brand awareness and brand associations), and each one was examined individually. A sample of hotel guests, who accommodated at four- and five-star branded hotels, in four tourism destinations in Egypt, was selected. A structured questionnaire that included established scales was then used to measure brand loyalty, perceived quality, brand awareness, brand associations and customer satisfaction. Data were collected from 280 usable questionnaires answered by hotel guests, and the relationships among the four variables of brand equity and customer satisfaction were examined using correlation analysis and structural equation modelling. The study found that brand loyalty, brand awareness and brand associations all had a significant positive effect on customer satisfaction. Perceived quality, however, did not have any effect. These findings suggest that customer satisfaction is a reasonable measure for the success of branding activities, and that branding managers should focus on brand loyalty, awareness and associations to raise their customers' satisfaction.
基金Zhaoqing City Federation of Social Sciences Project:Research on the Optimization of Zhaoqing Cultural Tourism Development Based on the Integration Perspective(16ZC-19)Zhaoqing College Project:Research on the Cultivation Model of"Double Innovation Talents"in Tourism Management(zlgc202023)Zhaoqing College Ideological and Political Class Project:Fundamentals of Management:Evolution and Practice of Management Thoughts.
文摘In this study,by the combination of quantitative and qualitative research,the number of valid questionnaires was 217.The results show that there was a positive correlation between stress sources and stress response,and the four stress sources of own ability and quality,interpersonal relationship and communication,role requirements,work environment and atmosphere had a significant predictive effect on work pressure response;different personality characteristics had significant differences in the effect of work stress.
文摘With the rapid development of the tourist industry in Lijiang, the famous hotels in Lijiang not only bring to the local area the enhancement of the international influence and the levels of the service, but also bring the international experience in the management of the environmental protection. Through the field investigation and interviews, the author compares the characteristics of the environmental protection systems that the branded hotels in Lijiang apply, and summarizes the performances that some of the hotels obtain in the application of the environmental protection systems, and finally puts forward the related suggestions for Lijiang on the construction of the national model city of the environmental protection.
文摘The hotel industry is beginning to implement green design and construction practices,saving energy,water,and resources and thus helping to preserve the environment.In addition,green building practices also can provide healthy and comfortable indoor environments to hotel occupants including guests and employees.However,there is the potential for conflict between green building practices and hotel guests’satisfaction and comfort,as the conservation of resources could detract from the quality of a guest’s visitor experience.This study adopted a case study approach to identify and analyze green design and construction practices that create a green and luxurious environment without damaging the hotels’financial position.An in-depth literature review was conducted to identify green design and construction practices,design features of premium hotels,and major design conflicts between the twin goals of green building and a luxurious hotel environment.Two LEED platinum hotels(the Proximity Hotel and the Bardessono Hotel,both in the United States)were selected and data collected on their green design and construction practices,luxurious design features,and operation and maintenance practices from multiple sources,including the owner,designer,contractor,engineer,and LEED consultant.From the perspective of the entire lifecycle of the building,this data was analyzed to identify green design and construction practices that not only provide a green,luxurious environment but also enhance the hotels’financial strength.