This study aims at the role of human resources management and quality assurance system to achieving the competitive advantage for the organization.Human resource management are the most important component among the o...This study aims at the role of human resources management and quality assurance system to achieving the competitive advantage for the organization.Human resource management are the most important component among the organization’s components,because,even an organization owns all other resources(materials,financial,technological)without the appropriate,skilled and experienced human resources,failure will be the expected result.Addressing By the Mobilis Telecom company,the study and through exploring the recruitment resources and methods that used by the company,in hiring the best employees,and the role of these methods in achieving the competitive advantage in Telecommunications sector.The findings of the study were that the company success in the recruitment process was relying on the employment agencies,firstly and on the universities,secondly.Also the company aimed on maintaining quality assurance system through recruiting method that based on Telecommunications experience and advancement in studying.In order to achieve the competitive advantage,the Company focused on innovation and creating new products and services for its clients.The statistical analysis proved that there is a strong relationship between recruitment resources used by the Company and achieving the competitive advantage,Also a relationship between the quality assurance system of the employees and the ability to gain the competitive advantage.展开更多
This study examines the management of service qua lity in fashion retail operation. The human resources processes leading to external service quality are consolidated into a quality management framework. With refer...This study examines the management of service qua lity in fashion retail operation. The human resources processes leading to external service quality are consolidated into a quality management framework. With reference to the framework, the factors, their importance and relationships within each process are established by the responses of practicing salespersons. A clear picture of the underlying management mechanisms leading to strong sales forces and service quality are produced. Retail management is required to better establish and manage the human resource.展开更多
Human resource management has begun to conduct information technology to enhance the efficiency of human resource work.The research objectives are:(1)Does the implementation of human resource management information sy...Human resource management has begun to conduct information technology to enhance the efficiency of human resource work.The research objectives are:(1)Does the implementation of human resource management information system enhance work efficiency?(2)What are key factors to influence the implementation of human resource management information system?This research adopts case study with in-depth interviews at W University of Science and Technology.The interviewees of this study were mainly one director and four staffs working at the Department of Human Resource.The research results show that the system quality is acceptable and the system security is perfect.All users have consistent opinions on the bad quality of information and they spend more time to check the data at work.The system use frequency of each user is different,mainly depending on the content of their work.Users who are used less have higher user satisfaction in human resource management information system.Most users perceive that the personal benefit is increased,and feel that this system can enhance personal benefits and improve the organization benefits for personnel management.展开更多
文摘This study aims at the role of human resources management and quality assurance system to achieving the competitive advantage for the organization.Human resource management are the most important component among the organization’s components,because,even an organization owns all other resources(materials,financial,technological)without the appropriate,skilled and experienced human resources,failure will be the expected result.Addressing By the Mobilis Telecom company,the study and through exploring the recruitment resources and methods that used by the company,in hiring the best employees,and the role of these methods in achieving the competitive advantage in Telecommunications sector.The findings of the study were that the company success in the recruitment process was relying on the employment agencies,firstly and on the universities,secondly.Also the company aimed on maintaining quality assurance system through recruiting method that based on Telecommunications experience and advancement in studying.In order to achieve the competitive advantage,the Company focused on innovation and creating new products and services for its clients.The statistical analysis proved that there is a strong relationship between recruitment resources used by the Company and achieving the competitive advantage,Also a relationship between the quality assurance system of the employees and the ability to gain the competitive advantage.
文摘This study examines the management of service qua lity in fashion retail operation. The human resources processes leading to external service quality are consolidated into a quality management framework. With reference to the framework, the factors, their importance and relationships within each process are established by the responses of practicing salespersons. A clear picture of the underlying management mechanisms leading to strong sales forces and service quality are produced. Retail management is required to better establish and manage the human resource.
文摘Human resource management has begun to conduct information technology to enhance the efficiency of human resource work.The research objectives are:(1)Does the implementation of human resource management information system enhance work efficiency?(2)What are key factors to influence the implementation of human resource management information system?This research adopts case study with in-depth interviews at W University of Science and Technology.The interviewees of this study were mainly one director and four staffs working at the Department of Human Resource.The research results show that the system quality is acceptable and the system security is perfect.All users have consistent opinions on the bad quality of information and they spend more time to check the data at work.The system use frequency of each user is different,mainly depending on the content of their work.Users who are used less have higher user satisfaction in human resource management information system.Most users perceive that the personal benefit is increased,and feel that this system can enhance personal benefits and improve the organization benefits for personnel management.
