The aim of this paper is to explore the consumers＇ attitudes towards shoplifting from a cross-cultural perspective. The research questions are： 1. What may influence offenders to engage in shoplifting？ 2. To which ...The aim of this paper is to explore the consumers＇ attitudes towards shoplifting from a cross-cultural perspective. The research questions are： 1. What may influence offenders to engage in shoplifting？ 2. To which extent consumer attitudes towards shoplifting might reflect cultural issues？ The study adopted a quantitative approach to data collection and was conducted in two stages including different retail contexts. Preliminary analysis of 529 questionnaire responses from UK, US, and Libyan consumers finds that attitudes towards shoplifting are broadly similar despite the different cultural and retail contexts therefore this study reinforces the view that ethical behaviour is culturally bound. However, on closer inspection these findings suggest interesting disparities among the countries in relation to specific attitudes towards the consequences of shoplifting, the impact it has on the social networks of the perpetrator and whether the demographics of the shoplifter play a role in the decision to punish the offender. It also suggests that attitudes towards shoplifting are complex and context specific making it particularly problematic for international retailers to implement universal shoplifting preventative measures.展开更多
文摘The aim of this paper is to explore the consumers＇ attitudes towards shoplifting from a cross-cultural perspective. The research questions are： 1. What may influence offenders to engage in shoplifting？ 2. To which extent consumer attitudes towards shoplifting might reflect cultural issues？ The study adopted a quantitative approach to data collection and was conducted in two stages including different retail contexts. Preliminary analysis of 529 questionnaire responses from UK, US, and Libyan consumers finds that attitudes towards shoplifting are broadly similar despite the different cultural and retail contexts therefore this study reinforces the view that ethical behaviour is culturally bound. However, on closer inspection these findings suggest interesting disparities among the countries in relation to specific attitudes towards the consequences of shoplifting, the impact it has on the social networks of the perpetrator and whether the demographics of the shoplifter play a role in the decision to punish the offender. It also suggests that attitudes towards shoplifting are complex and context specific making it particularly problematic for international retailers to implement universal shoplifting preventative measures.
