In recent years, the Sponge City program (SCP) of China, as a sustainable stormwater management approach, has been strengthened as a national strategic level program. The Green Infrastructure (GI), due to its multi-ob...In recent years, the Sponge City program (SCP) of China, as a sustainable stormwater management approach, has been strengthened as a national strategic level program. The Green Infrastructure (GI), due to its multi-objective and multi-benefits, has been adopted as an important measure of this new nationwide initiative. However, there is a lack of a comprehensive quantitative evaluation system for neighbourhood scale SCP. Hence, in the process of GI plan optimization, selection of implementation methods to balance its multi-benefits has become one of the key obstacles in the practice of SCP. To support robust decision making on multi-objective GI planning and comprehensive assessment, the analytic hierarchy process (AHP) has been used as a structural and systematic technique. In addition, a set of sustainability key performance indicators (KPIs) including requisite dimensions is the foundation for neighbourhood scale sustainability. Hence, AHP-based evaluation system including selection, weighting and ranking of the KPIs, is defined as a key performance indicator framework (KPIF), which is still in need for further development. Taking the GI planning for the Liangnong, Siming Lake sponge node restoration as an example, this paper develops KPIF with a comprehensive evaluation system for high-quality “Sponge Node” transitional construction. This KPIF consists of three basic criteria: “Environmental Performance”, “Economic and Adaptability Performance”, and “Social-cultural Performance and Wellbeing Performance”. In addition, 15 weighted KPIs are concluded and amongst them, the followings were relatively high: weight of the ATRCR, the promotion of biodiversity, the construction cost saving, the maintenance cost saving, and the level of recreational and wellbeing improvements for all people. In addition, the developed KPIF provides a reference for similar program’s decision-making, not only for the Jiangnan area of China, but also for quantitatively comprehensive evaluations of SCP in other regions.展开更多
This paper investigates the control systems and coordination mechanisms applied in the relationships between cruise line companies and terminal concessionaires in the cruise events management when the ships are stoppi...This paper investigates the control systems and coordination mechanisms applied in the relationships between cruise line companies and terminal concessionaires in the cruise events management when the ships are stopping on the quay. Using a case study methodology and focusing on the Italian context, this exploratory study, through a qualitative approach, interviewed two main cruise terminal concessionaires and indirectly observed events planned by cruise companies in sea ports selected for outlining the role of control systems, coordination, and knowledge sharing between the players in cruise events decision-making processes. The first results show that the cruise event management processes on ship berthing and on terminal are separated. The cruise companies don＇t involve terminal concessionaires in the event organization considering them only service suppliers Also, the concessionaires conceive the events planned in the cruise infrastructures as a business unit to optimize the space use, without any forms of coordination or control with cruise companies. Knowledge sharing, coordination, and control among the two players could support the planning, and management of ＂new cruise events＂ in which the visitors may be led from the infrastructure to the ships stopped on the quay. This study offers a set of key performance indicators to support the management, control, and coordination of each inter-organizational relationship identified. Managerial implications and suggestions for improving cruise events management have been provided.展开更多
Corporate management performance evaluation currently focuses on financial aspects;however, it is necessary to identify and manage elements that contribute to increased economic values in the long run. When it comes t...Corporate management performance evaluation currently focuses on financial aspects;however, it is necessary to identify and manage elements that contribute to increased economic values in the long run. When it comes to construction firms, most previous research did not cover weighting and estimation approaches for non-financial elements that ultimately influence financial status. In this research, the objective is to develop a management performance evaluation model for Korean construction firms. The model includes financial factors and non-financial factors. This research investigated actual data from Korean construction firmsandclassifiedtheir characteristics. This study is performed in two steps. First, this study derives KPIs for performance measurement techniques and weights the KPIs. And then, it applies the performance data of construction firms to the technique. The findings of this study show that Korean construction firms consider customers to be the foremost priority, converse to previous research which argued that the internal business process was the top priority. The performance measurement results can be fed back into strategies and plans to shed light on issues, reflect on management plans for subsequent years and modify mid to long-term strategies. Therefore, the developed model can help decision-makers effectively revise their management plans.展开更多
Corporate Performance Management （CPM） system is an information system used to collect, analyze, and visualize key performance indicators （KPIs） to support both business operations and especially strategic decisio...Corporate Performance Management （CPM） system is an information system used to collect, analyze, and visualize key performance indicators （KPIs） to support both business operations and especially strategic decisions. CPM systems display KPIs in forms of scorecard and dashboard so the executives can keep track and evaluate corporate performance. The quality of the information as shown in the KPIs is very crucial for the executives to make the right decisions. Therefore, it is important that the executives must be able to retrieve not only the KPIs but also the quality of those KPIs before using such KPIs in their strategic decisions. The objectives of this study were to determine the role of the CPM system in the organizations, current data and information quality state, problems and perspectives regarding data quality, as well as data quality maturity stage of the organizations. Survey research was used in this study; a questionnaire was sent to collect data from 477 corporations listed in the Stock Exchange of Thailand （SET） on January, 2011. Forty-nine questionnaires were returned. The results show that about half of the organizations have implemented CPM systems. Most organizations are confident in the information in CPM system, but information quality issues are commonly found. Frequent problems regarding information quality are information not up to date, information not ready by time of use, inaccuracy and incomplete. The most concerned and frequently assessed quality dimensions were security, accuracy, completeness, and validity. When asked to prioritize, the most important quality dimensions are accuracy, timeliness, completeness, security, and validity respectively. In addition, most organizations concern about data govemance management and have deployed such measures. This study showed that most organizations are on level 4 on Gartner＇s data governance maturity stage in which data governance is concerned and managed, but still not effective.展开更多
The presence of sub-standard ships has been a long-standing concern in the maritime domain and a slew of measures are implemented to tide over the problem.Measurement is a key to verifying the success of measures adop...The presence of sub-standard ships has been a long-standing concern in the maritime domain and a slew of measures are implemented to tide over the problem.Measurement is a key to verifying the success of measures adopted to enhance maritime safety and protect the marine environment.While there is an abundance of literature based on Port State Control inspections it is argued that in addition to the prevailing indicators of flag State performance deeper insights are to be gained by exploring indicators in other areas such as findings of IMO member State audits.This paper proposes simple and intuitive indicators in conjunction with existing indicators to identify trends in flag State performance and explores application of the indicators to a select set of member States in Latin-America region.The paper concludes that the proposed indicators have the potential for global application.展开更多
文摘In recent years, the Sponge City program (SCP) of China, as a sustainable stormwater management approach, has been strengthened as a national strategic level program. The Green Infrastructure (GI), due to its multi-objective and multi-benefits, has been adopted as an important measure of this new nationwide initiative. However, there is a lack of a comprehensive quantitative evaluation system for neighbourhood scale SCP. Hence, in the process of GI plan optimization, selection of implementation methods to balance its multi-benefits has become one of the key obstacles in the practice of SCP. To support robust decision making on multi-objective GI planning and comprehensive assessment, the analytic hierarchy process (AHP) has been used as a structural and systematic technique. In addition, a set of sustainability key performance indicators (KPIs) including requisite dimensions is the foundation for neighbourhood scale sustainability. Hence, AHP-based evaluation system including selection, weighting and ranking of the KPIs, is defined as a key performance indicator framework (KPIF), which is still in need for further development. Taking the GI planning for the Liangnong, Siming Lake sponge node restoration as an example, this paper develops KPIF with a comprehensive evaluation system for high-quality “Sponge Node” transitional construction. This KPIF consists of three basic criteria: “Environmental Performance”, “Economic and Adaptability Performance”, and “Social-cultural Performance and Wellbeing Performance”. In addition, 15 weighted KPIs are concluded and amongst them, the followings were relatively high: weight of the ATRCR, the promotion of biodiversity, the construction cost saving, the maintenance cost saving, and the level of recreational and wellbeing improvements for all people. In addition, the developed KPIF provides a reference for similar program’s decision-making, not only for the Jiangnan area of China, but also for quantitatively comprehensive evaluations of SCP in other regions.
文摘This paper investigates the control systems and coordination mechanisms applied in the relationships between cruise line companies and terminal concessionaires in the cruise events management when the ships are stopping on the quay. Using a case study methodology and focusing on the Italian context, this exploratory study, through a qualitative approach, interviewed two main cruise terminal concessionaires and indirectly observed events planned by cruise companies in sea ports selected for outlining the role of control systems, coordination, and knowledge sharing between the players in cruise events decision-making processes. The first results show that the cruise event management processes on ship berthing and on terminal are separated. The cruise companies don＇t involve terminal concessionaires in the event organization considering them only service suppliers Also, the concessionaires conceive the events planned in the cruise infrastructures as a business unit to optimize the space use, without any forms of coordination or control with cruise companies. Knowledge sharing, coordination, and control among the two players could support the planning, and management of ＂new cruise events＂ in which the visitors may be led from the infrastructure to the ships stopped on the quay. This study offers a set of key performance indicators to support the management, control, and coordination of each inter-organizational relationship identified. Managerial implications and suggestions for improving cruise events management have been provided.
文摘Corporate management performance evaluation currently focuses on financial aspects;however, it is necessary to identify and manage elements that contribute to increased economic values in the long run. When it comes to construction firms, most previous research did not cover weighting and estimation approaches for non-financial elements that ultimately influence financial status. In this research, the objective is to develop a management performance evaluation model for Korean construction firms. The model includes financial factors and non-financial factors. This research investigated actual data from Korean construction firmsandclassifiedtheir characteristics. This study is performed in two steps. First, this study derives KPIs for performance measurement techniques and weights the KPIs. And then, it applies the performance data of construction firms to the technique. The findings of this study show that Korean construction firms consider customers to be the foremost priority, converse to previous research which argued that the internal business process was the top priority. The performance measurement results can be fed back into strategies and plans to shed light on issues, reflect on management plans for subsequent years and modify mid to long-term strategies. Therefore, the developed model can help decision-makers effectively revise their management plans.
文摘Corporate Performance Management （CPM） system is an information system used to collect, analyze, and visualize key performance indicators （KPIs） to support both business operations and especially strategic decisions. CPM systems display KPIs in forms of scorecard and dashboard so the executives can keep track and evaluate corporate performance. The quality of the information as shown in the KPIs is very crucial for the executives to make the right decisions. Therefore, it is important that the executives must be able to retrieve not only the KPIs but also the quality of those KPIs before using such KPIs in their strategic decisions. The objectives of this study were to determine the role of the CPM system in the organizations, current data and information quality state, problems and perspectives regarding data quality, as well as data quality maturity stage of the organizations. Survey research was used in this study; a questionnaire was sent to collect data from 477 corporations listed in the Stock Exchange of Thailand （SET） on January, 2011. Forty-nine questionnaires were returned. The results show that about half of the organizations have implemented CPM systems. Most organizations are confident in the information in CPM system, but information quality issues are commonly found. Frequent problems regarding information quality are information not up to date, information not ready by time of use, inaccuracy and incomplete. The most concerned and frequently assessed quality dimensions were security, accuracy, completeness, and validity. When asked to prioritize, the most important quality dimensions are accuracy, timeliness, completeness, security, and validity respectively. In addition, most organizations concern about data govemance management and have deployed such measures. This study showed that most organizations are on level 4 on Gartner＇s data governance maturity stage in which data governance is concerned and managed, but still not effective.
文摘The presence of sub-standard ships has been a long-standing concern in the maritime domain and a slew of measures are implemented to tide over the problem.Measurement is a key to verifying the success of measures adopted to enhance maritime safety and protect the marine environment.While there is an abundance of literature based on Port State Control inspections it is argued that in addition to the prevailing indicators of flag State performance deeper insights are to be gained by exploring indicators in other areas such as findings of IMO member State audits.This paper proposes simple and intuitive indicators in conjunction with existing indicators to identify trends in flag State performance and explores application of the indicators to a select set of member States in Latin-America region.The paper concludes that the proposed indicators have the potential for global application.
