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The Application of Knowledge Management(KM)by Small and Medium-Sized Enterprises(SME)in Manufacturing Industry
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作者 Danrui Yin Chin Lye Ooi 《Proceedings of Business and Economic Studies》 2024年第4期293-299,共7页
To accelerate the digital transformation of small and medium-sized manufacturing enterprises(SMEs),this study delves into the primary challenges encountered in adopting knowledge management(KM)within these organizatio... To accelerate the digital transformation of small and medium-sized manufacturing enterprises(SMEs),this study delves into the primary challenges encountered in adopting knowledge management(KM)within these organizations and identifies the essential methods for successful implementation.The objective is to provide practical recommendations for the effective adoption of KM.This research suggests that enterprises should promote knowledge management through three key approaches:enhancing employees’cognitive understanding,standardizing knowledge systems,and tailoring business scenarios to meet diverse needs.These findings offer valuable insights into the digital transformation of SMEs in the manufacturing sector,ultimately helping these businesses to remain competitive and innovative in a rapidly changing market.By addressing the specific needs and challenges faced by SMEs,this study aims to contribute to a more comprehensive understanding of how knowledge management can be leveraged to drive digital transformation and improve overall business performance. 展开更多
关键词 knowledge management(KM) Small and medium-sized enterprises(SME) Manufacturing industry
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Construction and Application of Cloud Computing Model for Reciprocal and Collaborative Knowledge Management
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作者 Jingqi Li Yijie Bian +1 位作者 Jun Guan Lu Yang 《Computers, Materials & Continua》 SCIE EI 2023年第4期1119-1137,共19页
Promoting the co-constructing and sharing of organizational knowledge and improving organizational performance have always been the core research subject of knowledge management.Existing research focuses on the constr... Promoting the co-constructing and sharing of organizational knowledge and improving organizational performance have always been the core research subject of knowledge management.Existing research focuses on the construction of knowledge management systems and knowledge sharing and transfer mechanisms.With the rapid development and application of cloud computing and big data technology,knowledge management is faced with many problems,such as how to combine with the new generation of information technology,how to achieve integration with organizational business processes,and so on.To solve such problems,this paper proposes a reciprocal collaborative knowledge management model(RCKMmodel)based on cloud computing technology,reciprocity theory,and collaboration technology.RCKM model includes project group management and cloud computing technology,which can realize management,finance,communication,and quality assurance of multiple projects and solve the problem of business integration with knowledge management.This paper designs evaluation methods of tacit knowledge and reciprocity preference based on the Bayesian formula and analyzes their effect with simulation data.The methods can provide quantitative support for the integration of knowledge management and business management to realize reciprocity and collaboration in the RCKM model.The research found that RCKM model can fully use cloud computing technology to promote the integration of knowledge management and organizational business,and the evaluation method based on the Bayesian formula can provide relatively accurate data support for the evaluation and selection of project team members. 展开更多
关键词 Cloud computing knowledge management tacit knowledge reciprocal preference
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Integrating Project Management, Software Development, and Knowledge Management Models: A Case Study in a Public ICT Services Organization
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作者 Jorge Luiz dos Santos Renelson Ribeiro Sampaio 《Social Networking》 2023年第1期1-27,共27页
In project-based organizations knowledge is a critical resource used to develop and deliver products and services with a high level of quality. Therefore, a systematic and sustainable process is necessary to coordinat... In project-based organizations knowledge is a critical resource used to develop and deliver products and services with a high level of quality. Therefore, a systematic and sustainable process is necessary to coordinate knowledge management, project management and product lifecycle. This scenario predominates in companies focused on the creation and maintenance of information systems. This article presents an exploratory study based on a framework that integrates cognitive, managerial, and operational processes in a public Brazilian organization that provides services in the area of information and communications technology, focusing on the construction and maintenance of information systems. Those processes are operationalized by three management models considering knowledge, project, and software development processes. Our proposal aims to understand the relationships between those three management models and their influence on the software development process in the organization under study. Our premise is based on the principle that cognitive management, project management, and software development management must be integrated to fulfill the demands of product development and service provision. The research data was composed of registers of working hours spent on software development and maintenance projects involving 244 people allocated to 5064 projects in the period from 2007 to 2013. The study resulted in the identification of the relationships among the three management models adopted by the organization, with emphasis on knowledge management activities, which were not directly identified, making it difficult to account for and measure them. We established a set of activities connected to each one of the knowledge management model phases. Since those activities were not visible before, our approach contributed to build a systematic process to register and relate activities linked to the dimensions of cognitive processes, project management, and software construction. 展开更多
关键词 knowledge management knowledge Sharing Integrated management Project Teams Software Development
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Establishment of the Agricultural Knowledge Management System in the Knowledge-oriented Government
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作者 明辉 《Agricultural Science & Technology》 CAS 2012年第2期477-480,共4页
In order to optimizing the process of the government agricultural decision-making, based on the theories and technologies of the knowledge management, the meaning of the knowledge-based government is firstly analyzed.... In order to optimizing the process of the government agricultural decision-making, based on the theories and technologies of the knowledge management, the meaning of the knowledge-based government is firstly analyzed. Combining with the detailed requirements of government for agricultural knowledge management, an agricultural knowledge management system including the agricultural knowledge sharing system, the agricultural Web data-mining system and the agricultural expert decision system is established in the paper. 展开更多
关键词 knowledge-oriented government Agricultural knowledge management system Agricultural knowledge sharing system Agricultural Web data-mining system Agricultural expert decision system
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Intellectual Capital in Knowledge Management Organizations
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作者 Salwa Alhamoudi 《Economics World》 2023年第4期178-186,共9页
This paper templet is copyright by Global Conference on Business and Social Science organized by Global Academy of Training&Research(GATR)Enterprise.Intellectual capital and knowledge are the most important assets... This paper templet is copyright by Global Conference on Business and Social Science organized by Global Academy of Training&Research(GATR)Enterprise.Intellectual capital and knowledge are the most important assets of most organizations to ensure that determined or intended strategies can be implemented.The resource-based view of the firm considers the firm as a bundle of tangible resources,intangible resources,and organisational capabilities.An effective IC refers to the critical issues of organisational adaptation,survival and competence in the face of discontinuous environmental change.KM is essential for retaining employees’knowledge within a firm by using appropriate technology and tools to capture and store the knowledge residing in the minds of its employees,so it can be easily shared and reused.There is a growing realisation of the importance of the development and understanding of theory for both Intellectual Capital and Knowledge Management in relation to guide the successful development of Knowledge Management Organisations.This study is fundamental because it will provide the whole picture about the different levels of knowledge;individual,group and organizational,which express internal knowledge(formal and informal knowledge)and external knowledge such as customers and suppliers.The aim of this study is addressed some of the gaps in Intellectual Capital literature.It is necessary to investigate the interactions between IC components in Knowledge management organizations,which include human capital(HC),Organizational capital(OC),and Relational capital(RC).This is important in order to discover the extent to which these factors work together to achieve a network’s knowledge management in organization. 展开更多
关键词 knowledge management intellectual capital human capital organization capital relational capital
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Multi-strategies in Case Based Design Knowledge Management on Web 被引量:1
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作者 刘溪涓 王英林 蒋寿伟 《Journal of Donghua University(English Edition)》 EI CAS 2003年第1期94-99,共6页
Design knowledge management is very important toimprove the design process performance. The casebased design (CBD) is a methodology to followmankind's problem solving strategy, one of its aims isto realize the des... Design knowledge management is very important toimprove the design process performance. The casebased design (CBD) is a methodology to followmankind's problem solving strategy, one of its aims isto realize the design knowledge reuse. This methodhas been used in many fields, but there are still somedifficulties that hindered its application. The first isabout the difficulty in the formalization of a designcase, especially representation of some experiencesthat was the weakness in former researches. The second is about the bottleneck of knowledge-acqulsition that results in lacking enough knowledge in the modification process.which may lead to unreliable results when automatic inference is applied.We proposed that modification should be done not by machines but by designers while the inference results can be used as a suggestion to designers.In this manner we integrated both case.based and rule-based methodologies together.The third difficulty relates to case evolution and customization.former CBD systems suffered from this problem.We proposed an agile case-template technique that overcomes the problem perfectly.To make users be able to define their own similarity rules we allow users to choose different parameter weights and fuzzy subjection functions of numeric parameters.The approach of this paper has been applied to an enterprise and the system is built on the Web. 展开更多
关键词 Design knowledge management CBD knowledge reuse
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Implementation of Knowledge Management in Chinese Hospitals
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作者 Qiao-yuan YAN Fei XIANG +1 位作者 Xiao-xu SHI Qin ZHU 《Current Medical Science》 SCIE CAS 2018年第2期372-378,共7页
The implementation of knowledge management (KM) in hospitals affects efficiency and outcomes of hospitals. However, few studies explored the implementation of KM in China. Twenty-two questions were designed concerni... The implementation of knowledge management (KM) in hospitals affects efficiency and outcomes of hospitals. However, few studies explored the implementation of KM in China. Twenty-two questions were designed concerning KM implementation status in over 50 hospitals. In order to understand the KM level and attitude to KM of the hospital's managers, a random sampling survey was conducted among 138 managers from 50 different scales of hospitals in 15 provinces of China. The survey showed that overall level of KM implementation in Chinese hospitals was still low and differed among different scales of hospitals (P〈0.05, or P〈0.01). In all the hospitals investigated, 63.8% did not implement KM yet, among which 46% even had not planned for that. 49.8% of the hospitals investigated had no training program about KM ever and the main source of hospital staff to get knowledge was internet. It suggested that hospital managers should make much more efforts to get to know and understand theories on KM, so that hospital KM could be promoted more rapidly. 展开更多
关键词 knowledge management hospital knowledge management IMPLEMENTATION
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Designing and Evaluating a Collaborative Knowledge Management Framework for Leaf Disease Detection
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作者 Komal Bashir Mariam Rehman +1 位作者 Afnan Bashir Faria Kanwal 《Computer Systems Science & Engineering》 SCIE EI 2022年第8期751-777,共27页
Knowledge Management(KM)has become a dynamic concept for inquiry in research.The management of knowledge from multiple sources requires a systematic approach that can facilitate capturing all important aspects related... Knowledge Management(KM)has become a dynamic concept for inquiry in research.The management of knowledge from multiple sources requires a systematic approach that can facilitate capturing all important aspects related to a particular discipline,several KM frameworks have been designed to serve this purpose.This research aims to propose a Collaborative Knowledge Management(CKM)Framework that bridges gaps and overcomes weaknesses in existing frameworks.The paper also validates the framework by evaluating its effectiveness for the agriculture sector of Pakistan.A software LCWU aKMS was developed which serves as a practical implementation of the concepts behind the proposed CKMF framework.LCWU aKMS served as an effective system for rice leaf disease detection and identification.It aimed to enhance CKM through knowledge sharing,lessons learned,feedback on problem resolutions,help from co-workers,collaboration,and helping communities.Data were collected from 300 rice crop farmers by questionnaires based on hypotheses.Jennex Olfman model was used to estimate the effectiveness of CKMF.Various tests were performed including frequency measures of variables,Cronbach’s alpha reliability,and Pearson’s correlation.The research provided a KMS depicting KM and collaborative features.The disease detection module was evaluated using the precision and recall method and found to be 94.16%accurate.The system could replace the work of extension agents,making it a cost and time-effective initiative for farmer betterment. 展开更多
关键词 Collaborative knowledge management FRAMEWORK jennex olfman km success model knowledge management rice disease detection
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Topic Maps Based Project Knowledge Management
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作者 吴笑凡 周良 +2 位作者 张磊 李领治 丁秋林 《Journal of Southwest Jiaotong University(English Edition)》 2006年第3期228-233,共6页
Based on topic maps, a preprocessing scheme using similarity comparision is presented and applied in knowledge management. Topic and occurrence-ofiented merging algorithm is also introduced to implement knowledge inte... Based on topic maps, a preprocessing scheme using similarity comparision is presented and applied in knowledge management. Topic and occurrence-ofiented merging algorithm is also introduced to implement knowledge integration for the sub-system. AnOm- nigator-supported example from an aeroaustic institute is utilised to validate the preprocessing method and the result indicates it can speed up the research schedule. 展开更多
关键词 Topic map Project knowledge management knowledge integration
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Construction and Implementation of Knowledge System and Knowledge Management Platform of Software Enterprise
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作者 Yu Wenlong 《International Journal of Technology Management》 2013年第12期104-108,共5页
As a typical knowledge-intensive enterprise, knowledge has become the most important capital of the software enterprise, and the accumulation of knowledge, which makes the accumulation of knowledge especially importan... As a typical knowledge-intensive enterprise, knowledge has become the most important capital of the software enterprise, and the accumulation of knowledge, which makes the accumulation of knowledge especially important. Implementing knowledge management can integrate dispersed and unordered knowledge into organic and organizational knowledge system. Effective application and continuous enhancement of organizational knowledge system can from the core competence of software enterprise. For the characteristic that the software enterprise gives priority to software development, the paper uses the knowledge in the process of software development as the core (it is limited to time and energy and doesn' t involve the knowledge of the other departments), and develops the research on the construction of knowledge system of software enterprise. For the knowledge system, the paper constructs and implements a knowledge management platform supporting the operation and management. 展开更多
关键词 knowledge system knowledge management knowledge management platform
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The Relationship between Customer Knowledge Management and Performance of Agricultural Product Innovation
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作者 HU Jia-jia Ji’nan University,Guangzhou 510619,China 《Asian Agricultural Research》 2012年第8期1-4,共4页
This paper takes an overview of the CKM and the performance of agricultural product innovation from contents of agricultural product innovation and customer knowledge management (CKM) ,the relation between CKM and agr... This paper takes an overview of the CKM and the performance of agricultural product innovation from contents of agricultural product innovation and customer knowledge management (CKM) ,the relation between CKM and agricultural product innovation. On the basis of the overview, it builds the theoretical framework of CKM and agricultural product innovation. It points out that enterprises can satisfy demands of customers through acquisition,share,utilization and innovation of customer knowledge,and improve performance of agricultural product innovation through speeding up agricultural product innovation. 展开更多
关键词 CUSTOMER knowledge management ( CKM) CUSTOMER dema
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Survey and Prospect for Applying Knowledge Graph in Enterprise Risk Management
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作者 Pengjun Li Qixin Zhao +3 位作者 Yingmin Liu Chao Zhong Jinlong Wang Zhihan Lyu 《Computers, Materials & Continua》 SCIE EI 2024年第3期3825-3865,共41页
Enterprise risk management holds significant importance in fostering sustainable growth of businesses and in serving as a critical element for regulatory bodies to uphold market order.Amidst the challenges posed by in... Enterprise risk management holds significant importance in fostering sustainable growth of businesses and in serving as a critical element for regulatory bodies to uphold market order.Amidst the challenges posed by intricate and unpredictable risk factors,knowledge graph technology is effectively driving risk management,leveraging its ability to associate and infer knowledge from diverse sources.This review aims to comprehensively summarize the construction techniques of enterprise risk knowledge graphs and their prominent applications across various business scenarios.Firstly,employing bibliometric methods,the aim is to uncover the developmental trends and current research hotspots within the domain of enterprise risk knowledge graphs.In the succeeding section,systematically delineate the technical methods for knowledge extraction and fusion in the standardized construction process of enterprise risk knowledge graphs.Objectively comparing and summarizing the strengths and weaknesses of each method,we provide recommendations for addressing the existing challenges in the construction process.Subsequently,categorizing the applied research of enterprise risk knowledge graphs based on research hotspots and risk category standards,and furnishing a detailed exposition on the applicability of technical routes and methods.Finally,the future research directions that still need to be explored in enterprise risk knowledge graphs were discussed,and relevant improvement suggestions were proposed.Practitioners and researchers can gain insights into the construction of technical theories and practical guidance of enterprise risk knowledge graphs based on this foundation. 展开更多
关键词 knowledge graph enterprise risk risk identification risk management review
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CREATIVE DESIGN BASED ON KNOWLEDGE MANAGEMENT IN ENGINEERING DESIGN 被引量:1
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作者 LIANG Jun JIANG Zuhua +2 位作者 ZHEN Lu SU Hai WANG Kuoming 《Chinese Journal of Mechanical Engineering》 SCIE EI CAS CSCD 2007年第5期101-105,共5页
To support and serve engineering design, creative design based on knowledge management is proposed. The key knowledge factors of creative design are analyzed and discussed, and knowledge extraction tools are utilized ... To support and serve engineering design, creative design based on knowledge management is proposed. The key knowledge factors of creative design are analyzed and discussed, and knowledge extraction tools are utilized to distill the important knowledge to serve for knowledge resource of creative design. The implementation of creative design mode is described and executed, which can promote the intelligent asset of the enterprise and shorten the period of creative design. With this study, design afflatus and conceptual design can be achieved expediently and effectively. 展开更多
关键词 Creative design Engineering design knowledge management knowledge sharing
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Parental Knowledge of Pre-Hospital Management of Avulsed Permanent Tooth in Children at Kath
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作者 Ama Agyeibea Amuasi Samuel K. Addo Solomon Obiri-Yeboah 《Open Journal of Stomatology》 2024年第2期87-102,共16页
BACKGROUND: Permanent tooth avulsion is one of the severe forms of dental traumatic injuries. The immediate action taken at the site of the accident is crucial to the prognosis of the tooth. Replantation is considered... BACKGROUND: Permanent tooth avulsion is one of the severe forms of dental traumatic injuries. The immediate action taken at the site of the accident is crucial to the prognosis of the tooth. Replantation is considered as the treatment of choice. OBJECTIVE: The study was undertaken to assess the knowledge of parents who accompany their children to the pediatric dental clinic, KATH on the pre-hospital management of avulsed permanent tooth in children. METHODS: A researcher administered structured questionnaire was used to collect data on the knowledge of pre-hospital management of avulsed permanent tooth from 83 parents who accompanied their wards to the pediatric dental clinic at KATH. RESULTS: A total of 83 parents were involved in the study. 30 (36%) were males while 53 (64%) were females. The majority of the parents (57%) were either university trained or had attended college of education. Only 32 parents (39%) were aware of the possibility of replantation. Majority of the parents chose non-physiologic media as the transport media of choice and only 10% would attempt self-replantation before seeking professional help. 76 parents (92%) had no previous education on pre-hospital management of avulsed tooth. CONCLUSION: The results obtained from this study indicate that parental knowledge on pre-hospital management of avulsed permanent tooth is low hence the need for massive public educational campaigns. 展开更多
关键词 Parental knowledge Tooth Avulsion Pre-Hospital management Permanent Tooth
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Construction Method for Performance Management Curriculum Content System Based on Knowledge Graph
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作者 Miaomiao Ma Xia Mu 《教育研究前沿(中英文版)》 2024年第3期8-12,共5页
Performance Management is the core course of human resource management major,but its knowledge points lack multi-dimensional correlations.There are problems such as scattered content and unclear system,and it is urgen... Performance Management is the core course of human resource management major,but its knowledge points lack multi-dimensional correlations.There are problems such as scattered content and unclear system,and it is urgent to reconstruct the content system of the course.Knowledge graph technology can integrate massive and scattered information into an organic structure through semantic correlation and reasoning.The application of knowledge graph to education and teaching can promote scientific and personalized teaching evaluation and better realize individualized teaching.This paper systematically combs the knowledge points of Performance Management course and forms a comprehensive knowledge graph.The knowledge point is associated with specific questions to form the problem map of the course,and then the knowledge point is further associated with the ability target to form the ability map of the course.Then,the knowledge point is associated with teaching materials,question bank and expansion resources to form a systematic teaching database,thereby giving the method of building the content system of Performance Management course based on the knowledge map.This research can be further extended to other core management courses to realize the deep integration of knowledge graph and teaching. 展开更多
关键词 knowledge Graph Construction Method Curriculum Content System Performance management Course
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Research Progress and Suggestions on China’s Drug Registration Management Based on CiteSpace Knowledge Maps
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作者 Li Yuan Wang Yijie Wang Shuling 《Asian Journal of Social Pharmacy》 2024年第3期216-224,共9页
Objective To analyze the research status and hot spots in the field of drug registration in China,and to provide some suggestions for the follow-up research.Methods CiteSpace was used to conduct literature quantitativ... Objective To analyze the research status and hot spots in the field of drug registration in China,and to provide some suggestions for the follow-up research.Methods CiteSpace was used to conduct literature quantitative analysis on 684 related articles from 2012 to 2022,and the knowledge map was drawn.Based on this,the main characteristics and development trends of the related studies were summarized.Results and Conclusion The number of articles published was closely related to the regulatory policy of drug registration reform.The authors of these articles did not have good continuity.Besides,research hot spots were closely related to the actual work,which was mainly around the improvement of the review and approval policy,encouraging innovative drug research and development,improving the level of new drug development and other directions.The follow-up studies should further strengthen the continuity of research and inter-agency collaboration.In addition,biomedical registration may become a new research focus in the future. 展开更多
关键词 drug registration management application for declaration review and approval knowledge map CITESPACE
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A Confirmatory Factor Analysis on the Views and Constructs for Knowledge Management in India
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作者 Raj Gururajan Abdui Hafeez-Baig Heng-Sheng Tsaia 《Computer Technology and Application》 2012年第1期98-104,共7页
For a modem organization, KM (Knowledge Management) plays a critical role in terms of strategy development. Key determinants of KM lead to better understanding of various influences that enable and organisation to f... For a modem organization, KM (Knowledge Management) plays a critical role in terms of strategy development. Key determinants of KM lead to better understanding of various influences that enable and organisation to face competitors. For this reason, sharing and managing knowledge in an organization involves a series of activities that are related to the specific functional aspects of that organisation. In order to foster KM in an organisation, these functional aspects must be understood properly, and within the context of a given organisation, its geographical location and the cultural aspects of the given organisation. This was the premise on which this study was conducted with Indian organisations. A mixed method approach was used to understand the views of Indian region towards KM in this study, be selecting 400 participants in four major each cities. A second order regression model was built using Structural Equation Model to arrive at nine constructs that are relevant to KM in an organisation. 展开更多
关键词 knowledge management knowledge management systems organisational performance.
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Strategic Direction of Libraries in Knowledge Management
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作者 Hwa-Wei Lee(Dean Emeritus, Ohio University Libraries, and Visiting Distinguished Scholar, OCLC Online Computer Library Center,U S A) 《现代图书情报技术》 CSSCI 北大核心 2002年第S1期13-17,共5页
1 Introduction “Knowledge Management”has become a popular term inthe business world during the last decade of the 20th century.It was the business world that recognizes at first theimportance of knowledge in the“gl... 1 Introduction “Knowledge Management”has become a popular term inthe business world during the last decade of the 20th century.It was the business world that recognizes at first theimportance of knowledge in the“global economy”of the“knowledge age”. In the new knowledge economy,knowledge is power,especially if it is shared and put tocreative use. The possession of relevant and strategicknowledge and its unceasing renewal enables businesses togain competitive advantage. 展开更多
关键词 Strategic Direction of Libraries in knowledge management 专家论坛
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Vectors of Knowledge Society: Knowledge Management and E-learning
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作者 Luminita Giurgiu 《Management Studies》 2015年第6期300-304,共5页
The aim of this article is a research on concepts of knowledge management and e-learning motivated by the question concerning the way they improve education and training in the knowledge-based society. The two concept... The aim of this article is a research on concepts of knowledge management and e-learning motivated by the question concerning the way they improve education and training in the knowledge-based society. The two concepts are seen as tools that transform informational society into the knowledge society, so they are analyzed as vectors of the knowledge society. The study on the tendencies evolving on the technology and education realm reveals not only how e-learning and knowledge management affect the perspective of educational practice but ultimately, by demonstrating their convergence, the crucial role in improving organizational performance. The conclusions are outlined in light of the fact that providing knowledge is the both vectors' common goal, characterized by the democratization of information, communication, understanding, and cooperation. 展开更多
关键词 E-LEARNING knowledge management knowledge society vectors
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Use of Wikis in Organizational Knowledge Management
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作者 Sabrina Vitório Oliveira Sencioles Alain Hernández Santoyo Faimara do Rocio Strauhs 《Social Networking》 2016年第1期39-56,共18页
This article presents the mapping of wiki tool functions in the organizational processes of knowledge management. Mapping these functions and their individual weights in the overall process will identify opportunities... This article presents the mapping of wiki tool functions in the organizational processes of knowledge management. Mapping these functions and their individual weights in the overall process will identify opportunities for decision-making and the optimization of knowledge sharing, a recognized asset in differentiation and organizational competitiveness. This is an exploratorydescriptive case study based on data collected from a questionnaire applied to 80 IT workers employed at a multinational company in Brazil. The use of mixed methods in data analysis was complemented by content analysis of the research corpus created. A theoretical model is graphically developed following Nonaka and Takeuchi’s knowledge spiral model (1997), a conventional model in knowledge management. In addition, an indicator of the individual contribution of each step in the conversion process of tacit into explicit knowledge is introduced. This case study alone does not enable a generalization of the findings. Therefore, a replication of the process and especially multiple testing of the constructed indicator are indispensable to its validation. Validation of the use of the wiki tool functions will allow the future development of measurements that can be directly employed in the organizational decision-making process. Statistically, a theoretical model is qualitatively discussed, which enables the construction of an initial indicator of the weight of individual contribution of steps in the knowledge generation process using the knowledge spiral model. 展开更多
关键词 WIKI Organizational knowledge management OKM Indicators Decision-Making Processes
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