Behavioral Intention to Continue Using a Library Mobile App

To meet the needs of today’s library users,institutions are developing library mobile apps(LMAs),as their libraries are increasingly intelligent and rely on deep learning.This paper explores the influencing factors and differences in the perception of LMAs at different time points after a user has downloaded an LMA.A research model was constructed based on the technology acceptance model.A questionnaire was designed and distributed twice to LMA users with an interval of three months to collect dynamic data.The analysis was based on structural equation modeling.The empirical results show that the perceived ease of use,the perceived usefulness,the social influence,and the facilitating conditions affected the users’behavioral intention,but their impacts were different at different times.As the usage time increases,the technology acceptance model is still universal for understanding the user perception of LMA.In addition,two extended variables(social impact and convenience)also affect the user’s behavior intention.User behavior is dynamic and changed over time.This study is important both theoretically and practically,as the results could be used to improve the service quality of LMAs and reduce the loss rate of users.Its findings may help the designers and developers of LMAs to optimize them from the perspective of a user and improve the service experience by providing a deeper understanding of the adoption behavior of information systems by LMA users.

Factors influencing academic library users' intention to use mobile systems: A comparison of current users and potential adopters

Purpose: The study intends to examine the factors influencing the behavioral intention to use academic libraries’ mobile systems from the perspective of current users and potential adopters, respectively. Design/methodology/approach: Our study investigates the mobile library system’s acceptance by using a context-specific extension of the theory of reasoned action(TRA) and the technology acceptance model(TAM), which includes such factors as mobile self-efficacy, personal innovativeness and perceived playfulness. Structural equation modeling was used to test the validity of the proposed model based on the empirical data which was collected from 210 questionnaire survey participants.Findings: The result shows that 1) for both current users and potential adopters, attitude toward use and subjective norm both have a significant and positive impact on behavioral intention to use; 2) perceived usefulness and perceived ease of use are significantly correlated to potential adopters’ attitude toward use whereas perceived usefulness and perceived playfulness are significantly related to current users’ attitude toward use; 3) as for the comparison between the two groups of users, personal innovativeness not only affects perceived usefulness of both current users and potential adopters, but also affects potential adopters’ perceived playfulness positively. Mobile self-efficacy has a significant effect on perceived ease of use for both types of users.Research limitations: Although the sample size met the basic statistics requirements for the social research, the participants were mainly college students, and other mobile system users like faculty members and researchers were not investigated. In addition, some influencing factors, such as information quality, system quality and service quality were not considered in the research model.Practical implications: This study reveals main factors which influence both current users and potential adopters’ intention to use the mobile system, providing academic libraries withinsights into management strategies to offer customized mobile services to different types of users. Originality/value: Previous studies did not distinguish current users from potential adopters, which is not conducive for academic libraries to provide customized services and attract potential users. We presented an exploratory study to address this issue.

移动图书馆情境与信息行为的生态适配模型构建

[目的/意义]移动图书馆信息接受情境与信息行为适配是移动图书馆信息服务的核心和关键,动态掌握二者适配关系有助于提升移动图书馆信息服务的有效性和针对性,实现情境再造和对用户行为的引导调控。[方法/过程]以移动图书馆信息接受情境构建模式为基础,提出了移动图书馆信息接受情境与信息行为的柔性逻辑关联的适配机理,并对二者的适配演化和适配路径深度分析。[结果/结论]以上海交通大学图书馆2016年毕业季活动、超星移动图书馆和上海交通大学李政道教授获诺贝尔奖专题展览活动3个案例对移动图书馆情境与用户信息行为的生态适配进行案例分析,指出二者生态适配有助于促进知识创新和服务增值。

高校移动图书馆用户行为意愿模型构建研究

文章通过整合信息系统成功模型、技术接受模型和计划行为理论为基础构建移动图书馆用户行为意愿理论模型。运用问卷调查法和结构方程建模法实证影响用户行为意愿的关键因素以及因素之间的作用关系,优化提出的理论模型和假设。由此得出研究结论:感知有用性和态度对移动图书馆的用户行为意愿产生直接正向影响;信息质量、系统质量和服务质量对用户感知有用性产生直接正向影响;系统质量和感知有用性对用户态度产生直接正向影响;信息质量和服务质量对用户态度没有产生显著性影响。该成果有助于移动图书馆建设发展以及提升资源使用率。

移动图书馆用户使用行为意愿影响因素实证研究——基于信息生态视角的分析

移动图书馆的发展使得公众随时随地享受图书馆公共馆藏资源成为可能。基于用户角度分析影响移动图书馆用户使用行为意愿的因素,对推动移动图书馆的应用起到重要作用。本文以信息生态理论为基础,以"信息、信息人、信息环境"三个信息生态因子为外部变量,构建移动图书馆用户使用行为意愿影响因素理论模型,采用实证研究方法通过结构方程模型以探究信息生态因子对用户使用行为意愿的影响作用。文章为移动图书馆用户行为的研究提供了新的理论研究视角,对推动移动图书馆的建设和应用将起到积极的作用。