In the last decade, technical advancements and faster Internet speeds have also led to an increasing number ofmobile devices and users. Thus, all contributors to society, whether young or old members, can use these mo...In the last decade, technical advancements and faster Internet speeds have also led to an increasing number ofmobile devices and users. Thus, all contributors to society, whether young or old members, can use these mobileapps. The use of these apps eases our daily lives, and all customers who need any type of service can accessit easily, comfortably, and efficiently through mobile apps. Particularly, Saudi Arabia greatly depends on digitalservices to assist people and visitors. Such mobile devices are used in organizing daily work schedules and services,particularly during two large occasions, Umrah and Hajj. However, pilgrims encounter mobile app issues such asslowness, conflict, unreliability, or user-unfriendliness. Pilgrims comment on these issues on mobile app platformsthrough reviews of their experiences with these digital services. Scholars have made several attempts to solve suchmobile issues by reporting bugs or non-functional requirements by utilizing user comments.However, solving suchissues is a great challenge, and the issues still exist. Therefore, this study aims to propose a hybrid deep learningmodel to classify and predict mobile app software issues encountered by millions of pilgrims during the Hajj andUmrah periods from the user perspective. Firstly, a dataset was constructed using user-generated comments fromrelevant mobile apps using natural language processing methods, including information extraction, the annotationprocess, and pre-processing steps, considering a multi-class classification problem. Then, several experimentswere conducted using common machine learning classifiers, Artificial Neural Networks (ANN), Long Short-TermMemory (LSTM), and Convolutional Neural Network Long Short-Term Memory (CNN-LSTM) architectures, toexamine the performance of the proposed model. Results show 96% in F1-score and accuracy, and the proposedmodel outperformed the mentioned models.展开更多
The construction industry, known for its low productivity, is increasingly utilising software and mobile apps to enhance efficiency. However, more comprehensive research is needed to understand the effectiveness of th...The construction industry, known for its low productivity, is increasingly utilising software and mobile apps to enhance efficiency. However, more comprehensive research is needed to understand the effectiveness of these technology applications. The PRISMA principles utilised a scoping review methodology to ascertain pertinent studies and extract significant findings. From 2013 onwards, articles containing data on mobile applications or software designed to enhance productivity in the construction sector were obtained from multiple databases, including Emerald Insight, Science Direct, IEEE Xplore, and Google Scholar. After evaluating 2604 articles, 30 were determined to be pertinent to the study and were subsequently analysed for the review. The review identified five key themes: effectiveness, benefits, successful implementation examples, obstacles and limitations, and a comprehensive list of software and mobile apps. In addition, 71 software and mobile apps have shown potentially how these technologies can improve communication, collaboration, project management, real-time collaboration, document management, and on-the-go project information and estimating processes in the construction industry, increasing efficiency and productivity. The findings highlight the potential of these technologies such as Automation, Radio-Frequency Identification (RFID), Building Information Modeling (BIM), Augmented Reality (AR), Virtual Reality (VR), and Internet of Things (IoT) to improve efficiency and communication in the construction industry. Despite challenges such as cost, lack of awareness, resistance to change, compatibility concerns, human resources, technological and security concerns and licensing issues, the study identifies specific mobile applications and software with the potential to enhance efficiency significantly, improve productivity and streamline workflows. The broader societal impacts of construction software and mobile app development include increased efficiency, job creation, and sustainability.展开更多
To meet the needs of today’s library users,institutions are developing library mobile apps(LMAs),as their libraries are increasingly intelligent and rely on deep learning.This paper explores the influencing factors a...To meet the needs of today’s library users,institutions are developing library mobile apps(LMAs),as their libraries are increasingly intelligent and rely on deep learning.This paper explores the influencing factors and differences in the perception of LMAs at different time points after a user has downloaded an LMA.A research model was constructed based on the technology acceptance model.A questionnaire was designed and distributed twice to LMA users with an interval of three months to collect dynamic data.The analysis was based on structural equation modeling.The empirical results show that the perceived ease of use,the perceived usefulness,the social influence,and the facilitating conditions affected the users’behavioral intention,but their impacts were different at different times.As the usage time increases,the technology acceptance model is still universal for understanding the user perception of LMA.In addition,two extended variables(social impact and convenience)also affect the user’s behavior intention.User behavior is dynamic and changed over time.This study is important both theoretically and practically,as the results could be used to improve the service quality of LMAs and reduce the loss rate of users.Its findings may help the designers and developers of LMAs to optimize them from the perspective of a user and improve the service experience by providing a deeper understanding of the adoption behavior of information systems by LMA users.展开更多
官方APP建设是智慧城轨建设和数字化转型的重要组成部分之一,南京地铁集团借鉴各地城轨官方APP建设经验,以地铁出行场景为核心,基于“出行即服务”(Mobility as a Service,MaaS)理念,研究了适用于南京地铁的智慧出行服务体系,并通过官方...官方APP建设是智慧城轨建设和数字化转型的重要组成部分之一,南京地铁集团借鉴各地城轨官方APP建设经验,以地铁出行场景为核心,基于“出行即服务”(Mobility as a Service,MaaS)理念,研究了适用于南京地铁的智慧出行服务体系,并通过官方APP项目建设进行了实施应用。本文对项目主要研究内容、总体架构进行了详细阐述,总结了项目建设成效与建设经验,可为其他轨道交通城市建设官方APP提供参考。展开更多
文摘In the last decade, technical advancements and faster Internet speeds have also led to an increasing number ofmobile devices and users. Thus, all contributors to society, whether young or old members, can use these mobileapps. The use of these apps eases our daily lives, and all customers who need any type of service can accessit easily, comfortably, and efficiently through mobile apps. Particularly, Saudi Arabia greatly depends on digitalservices to assist people and visitors. Such mobile devices are used in organizing daily work schedules and services,particularly during two large occasions, Umrah and Hajj. However, pilgrims encounter mobile app issues such asslowness, conflict, unreliability, or user-unfriendliness. Pilgrims comment on these issues on mobile app platformsthrough reviews of their experiences with these digital services. Scholars have made several attempts to solve suchmobile issues by reporting bugs or non-functional requirements by utilizing user comments.However, solving suchissues is a great challenge, and the issues still exist. Therefore, this study aims to propose a hybrid deep learningmodel to classify and predict mobile app software issues encountered by millions of pilgrims during the Hajj andUmrah periods from the user perspective. Firstly, a dataset was constructed using user-generated comments fromrelevant mobile apps using natural language processing methods, including information extraction, the annotationprocess, and pre-processing steps, considering a multi-class classification problem. Then, several experimentswere conducted using common machine learning classifiers, Artificial Neural Networks (ANN), Long Short-TermMemory (LSTM), and Convolutional Neural Network Long Short-Term Memory (CNN-LSTM) architectures, toexamine the performance of the proposed model. Results show 96% in F1-score and accuracy, and the proposedmodel outperformed the mentioned models.
文摘The construction industry, known for its low productivity, is increasingly utilising software and mobile apps to enhance efficiency. However, more comprehensive research is needed to understand the effectiveness of these technology applications. The PRISMA principles utilised a scoping review methodology to ascertain pertinent studies and extract significant findings. From 2013 onwards, articles containing data on mobile applications or software designed to enhance productivity in the construction sector were obtained from multiple databases, including Emerald Insight, Science Direct, IEEE Xplore, and Google Scholar. After evaluating 2604 articles, 30 were determined to be pertinent to the study and were subsequently analysed for the review. The review identified five key themes: effectiveness, benefits, successful implementation examples, obstacles and limitations, and a comprehensive list of software and mobile apps. In addition, 71 software and mobile apps have shown potentially how these technologies can improve communication, collaboration, project management, real-time collaboration, document management, and on-the-go project information and estimating processes in the construction industry, increasing efficiency and productivity. The findings highlight the potential of these technologies such as Automation, Radio-Frequency Identification (RFID), Building Information Modeling (BIM), Augmented Reality (AR), Virtual Reality (VR), and Internet of Things (IoT) to improve efficiency and communication in the construction industry. Despite challenges such as cost, lack of awareness, resistance to change, compatibility concerns, human resources, technological and security concerns and licensing issues, the study identifies specific mobile applications and software with the potential to enhance efficiency significantly, improve productivity and streamline workflows. The broader societal impacts of construction software and mobile app development include increased efficiency, job creation, and sustainability.
文摘To meet the needs of today’s library users,institutions are developing library mobile apps(LMAs),as their libraries are increasingly intelligent and rely on deep learning.This paper explores the influencing factors and differences in the perception of LMAs at different time points after a user has downloaded an LMA.A research model was constructed based on the technology acceptance model.A questionnaire was designed and distributed twice to LMA users with an interval of three months to collect dynamic data.The analysis was based on structural equation modeling.The empirical results show that the perceived ease of use,the perceived usefulness,the social influence,and the facilitating conditions affected the users’behavioral intention,but their impacts were different at different times.As the usage time increases,the technology acceptance model is still universal for understanding the user perception of LMA.In addition,two extended variables(social impact and convenience)also affect the user’s behavior intention.User behavior is dynamic and changed over time.This study is important both theoretically and practically,as the results could be used to improve the service quality of LMAs and reduce the loss rate of users.Its findings may help the designers and developers of LMAs to optimize them from the perspective of a user and improve the service experience by providing a deeper understanding of the adoption behavior of information systems by LMA users.
文摘官方APP建设是智慧城轨建设和数字化转型的重要组成部分之一,南京地铁集团借鉴各地城轨官方APP建设经验,以地铁出行场景为核心,基于“出行即服务”(Mobility as a Service,MaaS)理念,研究了适用于南京地铁的智慧出行服务体系,并通过官方APP项目建设进行了实施应用。本文对项目主要研究内容、总体架构进行了详细阐述,总结了项目建设成效与建设经验,可为其他轨道交通城市建设官方APP提供参考。
