Hospital projects worldwide often experience misperformance,showing a tendency to exceed their estimated cost,miss their deadline,suffer quality problems,and yield benefit shortfalls.Considering this ubiquitous proble...Hospital projects worldwide often experience misperformance,showing a tendency to exceed their estimated cost,miss their deadline,suffer quality problems,and yield benefit shortfalls.Considering this ubiquitous problem,this paper aims to make sense of this phenomenon by addressing the following research question:How can we make sense of hospital project misperformance,and what can be done to mitigate its occurrence?We use an illustrative case study approach and the analytical lens of sense-making to examine the misperformance of three mega-hospital projects.Our research reveals issues such as scope changes,an inability to adapt and respond to risk and uncertainty,ineffectual project management and governance,and optimism bias,which combine to impact project performance adversely.We suggest that the two prominent theoretical perspectives dominating the literature in this field fall short of adequately explaining hospital project misperformance.We provide suggestions for improving the procurement process of hospitals and submit there is a need to develop a robust and balanced theory of project misperformance.展开更多
在我国医疗改革的大背景下,基于疾病诊断相关分组(diagnosis related groups,DRGs)付费制度的推广与实施为医疗行业带来了新的挑战与机遇。这种付费方式不仅改变了医院传统的收入模式,还对医院的绩效管理产生了深远的影响。文章旨在深...在我国医疗改革的大背景下,基于疾病诊断相关分组(diagnosis related groups,DRGs)付费制度的推广与实施为医疗行业带来了新的挑战与机遇。这种付费方式不仅改变了医院传统的收入模式,还对医院的绩效管理产生了深远的影响。文章旨在深入探讨DRGs付费制度对医院绩效管理各个方面的影响,包括医院收入结构、医疗质量提升、医疗资源的有效利用以及医疗成本控制等。经过全面而系统的分析,阐明了DRGs付费制度对医院绩效管理所带来的多重挑战。这些挑战不仅涵盖了医院收入结构的调整、医疗服务质量的提升,还涉及医疗资源的有效利用以及医疗成本的控制等方面,对医院的运营和管理提出了更高的要求。针对这些问题,文章提出了一系列对策建议,旨在帮助医院在DRGs付费制度下优化绩效管理体系,实现科学、合理的绩效管理,从而提高医院的可持续发展能力。展开更多
公立医院高质量发展,疾病诊断相关分组(diagnosis related groups,DRG)支付背景下,对成本绩效规范化管理提出了更高要求。绩效管理是医院发展的重要抓手,成本管控是提升运营效率的关键;成功的成本绩效管理方案,有助于促进公立医院持续...公立医院高质量发展,疾病诊断相关分组(diagnosis related groups,DRG)支付背景下,对成本绩效规范化管理提出了更高要求。绩效管理是医院发展的重要抓手,成本管控是提升运营效率的关键;成功的成本绩效管理方案,有助于促进公立医院持续健康运营,提高医务人员积极性。通过分析公立医院成本绩效管理现状,建立成本绩效管理体系、信息集成串联系统,对成本核算对象进行细分和下沉,运用作业成本法实现间接成本的分摊归集等方法,设计和探索成本绩效管理模式,旨在为新的绩效管理体系与实施策略提供思路和借鉴,实现医院增效、患者降费的共赢局面。展开更多
文摘Hospital projects worldwide often experience misperformance,showing a tendency to exceed their estimated cost,miss their deadline,suffer quality problems,and yield benefit shortfalls.Considering this ubiquitous problem,this paper aims to make sense of this phenomenon by addressing the following research question:How can we make sense of hospital project misperformance,and what can be done to mitigate its occurrence?We use an illustrative case study approach and the analytical lens of sense-making to examine the misperformance of three mega-hospital projects.Our research reveals issues such as scope changes,an inability to adapt and respond to risk and uncertainty,ineffectual project management and governance,and optimism bias,which combine to impact project performance adversely.We suggest that the two prominent theoretical perspectives dominating the literature in this field fall short of adequately explaining hospital project misperformance.We provide suggestions for improving the procurement process of hospitals and submit there is a need to develop a robust and balanced theory of project misperformance.
文摘在我国医疗改革的大背景下,基于疾病诊断相关分组(diagnosis related groups,DRGs)付费制度的推广与实施为医疗行业带来了新的挑战与机遇。这种付费方式不仅改变了医院传统的收入模式,还对医院的绩效管理产生了深远的影响。文章旨在深入探讨DRGs付费制度对医院绩效管理各个方面的影响,包括医院收入结构、医疗质量提升、医疗资源的有效利用以及医疗成本控制等。经过全面而系统的分析,阐明了DRGs付费制度对医院绩效管理所带来的多重挑战。这些挑战不仅涵盖了医院收入结构的调整、医疗服务质量的提升,还涉及医疗资源的有效利用以及医疗成本的控制等方面,对医院的运营和管理提出了更高的要求。针对这些问题,文章提出了一系列对策建议,旨在帮助医院在DRGs付费制度下优化绩效管理体系,实现科学、合理的绩效管理,从而提高医院的可持续发展能力。
文摘公立医院高质量发展,疾病诊断相关分组(diagnosis related groups,DRG)支付背景下,对成本绩效规范化管理提出了更高要求。绩效管理是医院发展的重要抓手,成本管控是提升运营效率的关键;成功的成本绩效管理方案,有助于促进公立医院持续健康运营,提高医务人员积极性。通过分析公立医院成本绩效管理现状,建立成本绩效管理体系、信息集成串联系统,对成本核算对象进行细分和下沉,运用作业成本法实现间接成本的分摊归集等方法,设计和探索成本绩效管理模式,旨在为新的绩效管理体系与实施策略提供思路和借鉴,实现医院增效、患者降费的共赢局面。