Nowadays,commercial transactions and customer reviews are part of human life and various business applications.The technologies create a great impact on online user reviews and activities,affecting the business proces...Nowadays,commercial transactions and customer reviews are part of human life and various business applications.The technologies create a great impact on online user reviews and activities,affecting the business process.Customer reviews and ratings are more helpful to the new customer to purchase the product,but the fake reviews completely affect the business.The traditional systems consume maximum time and create complexity while analyzing a large volume of customer information.Therefore,in this work optimized recommendation system is developed for analyzing customer reviews with minimum complexity.Here,Amazon Product Kaggle dataset information is utilized for investigating the customer review.The collected information is analyzed and processed by batch normalized capsule networks(NCN).The network explores the user reviews according to product details,time,price purchasing factors,etc.,ensuring product quality and ratings.Then effective recommendation system is developed using a butterfly optimized matrix factorizationfiltering approach.Then the system’s efficiency is evaluated using the Rand Index,Dunn index,accuracy,and error rate.展开更多
One of the drastically growing and emerging research areas used in most information technology industries is Bigdata analytics.Bigdata is created from social websites like Facebook,WhatsApp,Twitter,etc.Opinions about ...One of the drastically growing and emerging research areas used in most information technology industries is Bigdata analytics.Bigdata is created from social websites like Facebook,WhatsApp,Twitter,etc.Opinions about products,persons,initiatives,political issues,research achievements,and entertainment are discussed on social websites.The unique data analytics method cannot be applied to various social websites since the data formats are different.Several approaches,techniques,and tools have been used for big data analytics,opinion mining,or sentiment analysis,but the accuracy is yet to be improved.The proposed work is motivated to do sentiment analysis on Twitter data for cloth products using Simulated Annealing incorporated with the Multiclass Support Vector Machine(SA-MSVM)approach.SA-MSVM is a hybrid heuristic approach for selecting and classifying text-based sentimental words following the Natural Language Processing(NLP)process applied on tweets extracted from the Twitter dataset.A simulated annealing algorithm searches for relevant features and selects and identifies sentimental terms that customers criticize.SA-MSVM is implemented,experimented with MATLAB,and the results are verified.The results concluded that SA-MSVM has more potential in sentiment analysis and classification than the existing Support Vector Machine(SVM)approach.SA-MSVM has obtained 96.34%accuracy in classifying the product review compared with the existing systems.展开更多
文摘Nowadays,commercial transactions and customer reviews are part of human life and various business applications.The technologies create a great impact on online user reviews and activities,affecting the business process.Customer reviews and ratings are more helpful to the new customer to purchase the product,but the fake reviews completely affect the business.The traditional systems consume maximum time and create complexity while analyzing a large volume of customer information.Therefore,in this work optimized recommendation system is developed for analyzing customer reviews with minimum complexity.Here,Amazon Product Kaggle dataset information is utilized for investigating the customer review.The collected information is analyzed and processed by batch normalized capsule networks(NCN).The network explores the user reviews according to product details,time,price purchasing factors,etc.,ensuring product quality and ratings.Then effective recommendation system is developed using a butterfly optimized matrix factorizationfiltering approach.Then the system’s efficiency is evaluated using the Rand Index,Dunn index,accuracy,and error rate.
文摘One of the drastically growing and emerging research areas used in most information technology industries is Bigdata analytics.Bigdata is created from social websites like Facebook,WhatsApp,Twitter,etc.Opinions about products,persons,initiatives,political issues,research achievements,and entertainment are discussed on social websites.The unique data analytics method cannot be applied to various social websites since the data formats are different.Several approaches,techniques,and tools have been used for big data analytics,opinion mining,or sentiment analysis,but the accuracy is yet to be improved.The proposed work is motivated to do sentiment analysis on Twitter data for cloth products using Simulated Annealing incorporated with the Multiclass Support Vector Machine(SA-MSVM)approach.SA-MSVM is a hybrid heuristic approach for selecting and classifying text-based sentimental words following the Natural Language Processing(NLP)process applied on tweets extracted from the Twitter dataset.A simulated annealing algorithm searches for relevant features and selects and identifies sentimental terms that customers criticize.SA-MSVM is implemented,experimented with MATLAB,and the results are verified.The results concluded that SA-MSVM has more potential in sentiment analysis and classification than the existing Support Vector Machine(SVM)approach.SA-MSVM has obtained 96.34%accuracy in classifying the product review compared with the existing systems.
