The application potential of ontology-driven and CBR (case-based reasoning) is demonstrated for the business knowledge management particularly with respect to the reuse of knowledge of experience concerning logistic...The application potential of ontology-driven and CBR (case-based reasoning) is demonstrated for the business knowledge management particularly with respect to the reuse of knowledge of experience concerning logistics projects. The relevance of poorly structured, qualitative and especially in natural language represented knowledge is outlined for purposes of knowledge management, particularly with respect to the management of project-related knowledge. It is elucidated how this kind of knowledge can be preprocessed and reused with the support of a computer. At first, the technique of CBR is outlined in its basic fundamentals. Thereupon, it will be shown how the technique of ontologies can be used for the computer-supported processing of knowledge represented in natural language and integrated in computer-assisted CBR systems. A simple application example illustrates how ontology-driven and CBR can be used in practice within the reuse of project-related knowledge. Finally, it will be addressed which further need for research exists in principle.展开更多
文摘The application potential of ontology-driven and CBR (case-based reasoning) is demonstrated for the business knowledge management particularly with respect to the reuse of knowledge of experience concerning logistics projects. The relevance of poorly structured, qualitative and especially in natural language represented knowledge is outlined for purposes of knowledge management, particularly with respect to the management of project-related knowledge. It is elucidated how this kind of knowledge can be preprocessed and reused with the support of a computer. At first, the technique of CBR is outlined in its basic fundamentals. Thereupon, it will be shown how the technique of ontologies can be used for the computer-supported processing of knowledge represented in natural language and integrated in computer-assisted CBR systems. A simple application example illustrates how ontology-driven and CBR can be used in practice within the reuse of project-related knowledge. Finally, it will be addressed which further need for research exists in principle.