Performance Evaluation of Public Bus Transportation by Using DEA Models and Shannon’s Entropy:An Example From a Company in a Large City of China

The purpose of this paper is to assess the operational efficiency of a public bus transportation via a case study from a company in a large city of China by using data envelopment analysis(DEA)model and Shannon’s entropy.This company operates 37 main routes on the backbone roads.Thus,it plays a significant role in public transportation in the city.According to bus industry norms,an efficiency evaluation index system is constructed from the perspective of both company operations and passenger demands.For passenger satisfaction,passenger waiting time and passenger-crowding degree are considered,and they are undesirable indicators.To describe such indicators,a superefficient DEA model is constructed.With this model,by using actual data,efficiency is evaluated for each bus route.Results show that the DEA model with Shannon’s entropy being combined achieves more reasonable results.Also,sensitivity analysis is presented.Therefore,the results are meaningful for the company to improve its operations and management.

Research on the Third Party Performance Evaluation in Constructing Modern Public Sports Services

This paper introduces the third party performance evaluation in the construction of demonstration area for modem public sports services in Changzhou through research methods such as literature, expert interview and case study, so as to promote the quality of demonstration area constructed for modem public sports services, truly show the social application value of the construction of demonstration area for modem public sports services, and achieve national fitness and the development of public sports.

Study on Performance Evaluation System of Chinese Public Service Enterprises

Based on characteristics analysis of performance evaluation for Chinese public service enterprises, to set up a new index system of performance evaluation by combining KPI index and BSC index. According to the complexity of the public service enterprises, to introduce Fuzzy Synthetic Evaluation Model, DEA Evaluation Model, and a dynamic evaluation model with characteristics of incentive （punishment）, and integrate the advantages for the performance evaluation system to provide technical support and make reasonable modification to the evaluation results.

Rural Public Investment and Benefit in Sichuan's Hilly and Mountainous Areas

Using representative sampling survey data,we take the case of roads,domestic water,irrigation facilities,clinics and schools,to give an overview of the status quo of rural public investment in Sichuan's hilly and mountainous areas in the period 2005 -2008; conduct comprehensive analysis of public investment benefit,from the status quo of supply and demand,social benefit and villagers' satisfaction. The results show that the social benefit arising from the construction of road projects is good,while the social benefit arising from the construction of irrigation facilities is poor; the matching effect of supply and demand of public investment is poor,especially for the investment in irrigation facilities; on the whole,villagers' satisfaction with public investment has been promoted,but most of the villagers are still unsatisfied with the current irrigation facilities. The major capital source of rural public investment is from the government,but from the perspective of the villagers' demand,we should further increase the public financial input.

Establishing a Teacher Performance Evaluation System Geared to the Cultivation of Character:With a Reflection on New Public Management Theory

Since New Public Management theory,which seeks to promote public management reform with the techniques used to catalyze economic development,was introduced into the field of education,it has led to the implementation of education accountability measures and reforms focusing on performance-related pay for teachers.Performance-related pay was meant to improve teacher performance,and has played an important role in providing teachers with incentives and raising educational quality.In practice,however,problems have emerged that deserve serious attention.For example,the evaluation indicators based on this theory have distorted the direction of public management due to their over-emphasis on instrumental rationality and neglect of value rationality.Further,they highlight the interim goal of"instilling knowledge"at the cost of the fundamental aim of"cultivating talent,"thus producing results opposite to those intended.On the basis of the value rationality of education and China’s reality,this paper suggests that educational institutions should shift from"New Public Management"to a"holistic and decentralized governance"approach,fostering an environment dedicated to cultivating talent and introducing this feature intothe evaluation of teacher performance.The core socialist values need to be integrated into teacher policy and internalized by teachers as their emotional identity and customary behavior.

Evaluating the Performance of Investment Funds in Turkey

It is important to determine the most appropriate levels of risk and return for small investors. For that purpose, the investment funds are very important tools to create a portfolio for small investors, to deploy the potential risks in optimal proportions, and to direct investors. In this study, the performance of 83 pieces of investment funds will be evaluated which are treated in Turkey dates from January 1, 2010 to December 31, 2012 with performance evaluation methods such as Sharpe, Modigliani （M2） that is based on the standard deviation, and Treynor, T2, Jensen that is based on systematic risk （beta）, and the highest and lowest performance investment funds will be presented. The aim of the study is to examine the success of the investment fund managers whether they could estimate the course of the market well or not regarding time period. The empirical results show that the investors who invest on the funds that have negative risk premium by investing in the investment funds getting under the risk cannot get more excess return than getting the return from the risk-free interest rate as treasury bills. The result implies that it could be said that the systematic and total risks of all investment funds are low and they are not sensitive to the developments in the market, and thus, regarding funds could be called as conservative funds.

The Evaluation of Human Resources in Modern Public Management in the Countries of South East Europe

Nowadays, the public sector plays an important role when it comes to economic development and growth of a country. The most important chapter is ＂the evaluation of public servants＂. The analysis for the evaluation and subsequently the personal development and career planning of human resources based on both academic theories and their practical implementation. The new model is based on proportionality and administrative Europeanization, which creates formal and informal rules, modern processes of public policy that will shape common beliefs and values incorporated in the specific national policies. Performance appraisal is the process by which organizations evaluate job performance. The aim of this paper is to provide a comprehensive narration for the performance management in modem public sector, to explain the uses of performance appraisals, to describe the methods of the evaluation and to analyze the role of evaluation.

Interpretation of the organization and performance of the university procurement under the SCP paradigm and analysis of its development trend

The organizational structures and the performances of the university procurement are rarely studied. Through the SCP perspective in the modem industrial economics, we can not only reveal the roles of the public organizational structures in the organizational performances, but also help to reflect the problems existing in the organizational structures from the performances, and improve the market performances by optimizing the organization structures. This paper tries to put forward the relationship between them, and makes an analysis of the future development trend.

The research of Chinese Government Public Relations-- Based on the idea of the Balanced Scorecard

Through analyzing the problems of Chinese government public relations, using the idea of the Balanced Scorecard, we analyze the reasons of these problems and discuss the countermeasures from four aspects that conclude financial, internal operations, customers, learning and growth to achieve the all-round and balanced development of public relations and establish a high level of government public relations organization, regarding the overall strategic goal of government public relations that aim to strengthen the communication with various public, establish an innovative, pragmatic, honest and efficient government image in the public and the international community as the center.

四川大学华西医院四位一体中层干部考核体系构建实践

目的:综合运用多种考核方法构建平时考核、年度考核、专项考核、任期考核四位一体的适宜公立医院高质量发展的中层干部考核体系。方法:通过改良专家咨询法,结合工作实际,确定不同维度中层干部的考核指标及权重赋值。结果:以团队业绩体现干部个人业绩,实绩量化建立中层干部四位一体的考核体系。咨询专家对一级指标的重要性、合理性、可测量性、可考核性评分和认可度均较高。结论:统筹兼顾、综合运用各类考核评价,使其相互补充、相互印证,可增强考核体系的完整性和系统性。科学合理、客观公正的干部考核体系有利于培育一支忠诚、干净、担当的高素质专业化干部队伍。

四川大学华西医院职能部门实绩量化考核体系探析

目的:剖析四川大学华西医院职能部门绩效考核体系,综合运用多种考核方法建立实绩量化考核体系,为卫生主管行政部门提供决策参考。方法:通过改良专家咨询法和头脑风暴法,结合工作实际,优化职能部门考核指标并科学设置权重。结果:构建以党建考核、综合考核、360°测评和加减分项等多维实绩量化的职能部门考核体系。咨询专家对一级指标的重要性、合理性、可测量性、可考核性评分和认可度均较高。结论:适度压力下公立医院职能部门实绩量化考核能有效激发团队最佳绩效。考核导向应前瞻发展,考核主体应客观中性,考核指标应量化公正,考核方法应科学有效,考核结果应综合运用,考核体系应持续改进。

三级公立医院绩效考核背景下医院运营管理的研究

国家三级公立医院绩效考核开始于2019年,运营效率作为考核的一部分,相关的国家监测指标有9个,包含收支结构和费用控制。绩效考核是医改工作的有力抓手,也是加快现代医院管理制度建立的强劲推手。通过分析某三级甲等口腔专科医院在绩效考核背景下运营效率指标的得分情况,找出原因;并通过加强党建引领,做好医院运营管理体系架构顶层设计,加强医疗质量管理,落实医改相关政策,加强能耗管理,不断提高员工福利待遇,强化公立医院功能定位,提高医疗服务收入占比,绩效分配体现医务人员的劳动技术价值,提高运营管理能力,助推医院高质量发展。

公众参与与农村居民公共服务质量评价

农民民主参与是实现乡村振兴的重要保障。基于中国综合社会调查(CGSS)数据,实证检验公众参与对农村居民公共服务质量评价影响效应。研究发现:公众参与拉近政民距离和强化政民互动,提升了农村居民公共服务质量评价。从公众参与有效性看,参与过程和参与结果的有效性均对农村居民公共服务质量评价起积极正向影响,其中“参与结果是否有效”的促进作用更大;从公众参与便利性看,畅通农村居民“建言献策”渠道是提高公共服务质量评价的重要因素。在推进乡村振兴实践中,应凸现农民主体地位,构建“人民满意”为导向的公共服务参与生态;完善参与反馈机制和拓宽参与渠道;“因类制宜”提高农民参与素养和参与能力;加强农村数字建设,引导农村居民网络参与行为。

基于扎根理论的公共图书馆数字文化服务绩效评价体系构建与实证研究

文章运用扎根理论分析了公共图书馆数字文化服务绩效评价要素,构建了基于投入产出的公共图书馆数字文化服务绩效评价体系,并以国内31所省级公共图书馆为对象开展实证研究,剖析当前我国公共图书馆数字文化服务绩效发展水平。研究结果表明,国内公共图书馆存在投入冗余和产出不足的情况,且部分在规模收益方面表现出递减特征。最后,从构建服务品牌、协调技术投入、完善管理机制和加强共享合作四个方面提出公共图书馆数字文化服务绩效的提升路径。

系统观念视域下三级公立医院绩效考核工作优化策略探析

三级公立医院绩效考核工作是推动公立医院高质量发展、助力健康中国建设的重大举措。公立医院在推进绩效考核工作中,外部各省份政策支持力度、经济发展水平各异,指标体系有待优化;内部学科结构各异,各要素重视程度不一,院内绩效联动不及时,信息化建设滞后。基于系统观念,从强化政策衔接、优化指标体系、加强顶层设计、提高医务人员认识、加大薪酬引导、加快信息化建设等方面提出对策与建议。

公立医院临床科室多维分类绩效评价体系构建与应用

目的:探索构建“国考”背景下地市级公立医院临床科室绩效评价体系,激发员工内在动能,助推医院高质量发展。方法:以“国考”指标为导向,结合医院实际,构建内科、外科、医技、门诊平台不同类别科室的年度绩效评价指标体系,借助信息系统,对科室进行分类绩效评价,并持续优化。结果:建立了以党的建设、医疗质量、运营效率、学科建设、教学5个维度为主线的绩效评价体系,提高了员工积极性,较好地促进了医院各项管理目标持续向好。结论:构建多维分类的公立医院临床科室绩效评价体系,对于医院实施精细化管理,实现“三个转变、三个提高”,稳步提升医院“国考”成绩,推动医院科学化、规范化和高质量发展具有重要意义。

基于三级公立医院绩效考核的外科质量评价及实证研究

目的基于公立医院绩效考核指标探索外科质量评价方法,为外科质量持续改进提供参考。方法收集2019年-2022年三级公立医院绩效考核13个外科相关指标数据,采用统一标准和个性化标准相结合的方式,对某三甲综合医院9个外科专科进行质量评价。结果2019年—2022年出院患者手术占比、微创手术占比、四级手术比例均有所提升;2022年手术患者并发症发生率为1.64%,门诊患者满意度为88.18分。总体评价得分最高为I科室(92.81分),最低为A科室(83.04分)。结论该院外科医疗质量全面提升,但应重点加强手术并发症管理和提升门诊患者满意度。基于公立医院绩效考核指标的外科质量评价方法能够有效评价外科医疗质量。

基于国家公立医院绩效考核的医疗服务能力评价和提升策略研究

目的:以广州市为例,评价三级公立医院医疗服务能力,提出医疗服务能力的提升策略。方法:采用熵权-TOPSIS方法和Kernel密度估计,评估2019-2021年广州市省部属、市属和区属三级公立医院的医疗服务能力。同时,运用Dagum基尼系数分析医疗服务能力的不平等程度。结果:研究显示,广州市三级公立医院在医疗服务能力上存在显著差异。省部属医院整体表现较好,市属医院正在缩小与省部属医院的差距,而区属医院面临较大挑战。基尼系数分析揭示不同级别医院之间以及同一级别内部的医疗服务能力不平等问题。结论:为提升医院服务能力,建议实施差异化策略,明确不同类型医院的功能定位,并关注内涵式发展。加强跨医院合作和知识共享,提高科学管理水平,并加大政策和资金支持,尤其是对区属医院。

公立医院高质量发展综合绩效评价方法及其应用研究

[目的]探索公立医院高质量发展综合绩效评价的有效途径,促进公立医院高质量发展绩效持续提升。[方法]选取财务、医疗、资源利用和患者员工满意度4个维度共26个具有代表性的评价指标,构建公立医院高质量发展综合绩效评价的模糊物元可拓评价模型,并以苏州HW公立医院为目标医院,基于其2015-2022年资料,对其高质量发展综合绩效进行应用研究。[结果]苏州HW公立医院2015-2022的高质量发展绩效评价结果呈逐年上升趋势,评价系数由2015年的0.5906上升至2022年的0.9841,评价等级由IV级提高至I级。[结论]结合苏州HW公立医院高质量发展实际情况,验证了模糊物元可拓评价模型评价的有效性,为公立医院进行高质量发展综合绩效评价提供了一种行之有效的定量分析手段。