The rural primary organizations of water management are the important parts of the public service system in the government administration.This paper studies several major management models of the rural primary water m...The rural primary organizations of water management are the important parts of the public service system in the government administration.This paper studies several major management models of the rural primary water management in Zhejiang Province of China.The research result shows that ambiguous functions,lack of funding,and unreasonable personnel structure are the major problems of the rural primary water management.Therefore,it is urgent to improve service system,ensure sufficient funds,and qualify the population personnel of the rural primary organizations of water展开更多
Existing literature has documented relationships between public service competence and performance as well as some of the mechanisms underlying these links.However,the pathways by which competence are associated with ...Existing literature has documented relationships between public service competence and performance as well as some of the mechanisms underlying these links.However,the pathways by which competence are associated with performance during performing the job in the government official circumstances require further investigation.This study examined a model of the roles of public service competence in performance with a focus on social sensitivity as mediators in the putative chain of events linking the competence with performance.The sample comprised 155 camat(sub-district head)in West Java,Indonesia.A cross-sectional design was used with measures of all variables that administered.In structural equations analyses,competence was associated with greater social sensitivity and greater job performance.Furthermore,public service competence was indirectly associated with performance via the social sensitivity.The findings of this study replicate existing theory concerning the direct and indirect relationships of competence and performance,and extend these theory by elucidating the pathways through which predictor is linked with outcome during a typically sensitivity condition.展开更多
Due to the low utilization rate of opening-use, backward management and unreasonable configurations, university sports venue cannot produce some economic benefits, which makes the operating expenses in college stadium...Due to the low utilization rate of opening-use, backward management and unreasonable configurations, university sports venue cannot produce some economic benefits, which makes the operating expenses in college stadiums extremely tense. Even sometimes it comes to the precarious situation. Therefore, there should be an operations management reform for college sports venue. Firstly, the article analyzes the current situation of stadium operations management. Secondly, with the actual experience of the authors, this essay discussed on how to strengthen the operation and management of modem college sports venues and reform, which includes the way enhancing the training about modem operational management knowledge of college stadiums, strengthening the diversified operation of college stadiums, highlighting the "people-oriented" in college sports venue design concepts and vigorously developing the training services about stylistic aspects of youth and, etc.,展开更多
Started with the discussions on the value orientation of urban water supply industry marketization,the article points out that the current urban water supply industry marketization reform is inconsistent with the goal...Started with the discussions on the value orientation of urban water supply industry marketization,the article points out that the current urban water supply industry marketization reform is inconsistent with the goal of public water service equalization to some extent.The article also analyzes the problems emerged in urban water supply industry marketization reform and various rea-sons in view of efficiency and fairness.An efficiency and fairness oriented management model is built in this article to illustrate how the government should conciliate interests of various communities involved in the process of marketization reform of the urban water supply industry so as to actualize the coordination of efficiency and fairness.At the end,an assumption on urban water price is put forward to help achieve the public water service equalization.展开更多
One of the goals and requirements of China’s educational modernization includes prioritizing,guiding,and promoting the social service capabilities of universities.The teaching of practical courses in design majors in...One of the goals and requirements of China’s educational modernization includes prioritizing,guiding,and promoting the social service capabilities of universities.The teaching of practical courses in design majors in colleges and universities has long been plagued by problems such as being“out of touch with the market and social needs”and“ignoring the cultivation of creativity.”It fails to meet the goals and requirements of educational modernization.This article takes the“Fundamentals of Styling and Comprehensive Expression”course offered by the School of Design of Guangxi Normal University as an entry point to study the industry-university-research education method that combines“social service”with the teaching of design professional practical courses.It also attempts to improve“works,products,and public goods”through the establishment of the theoretical model of“product”and the analysis of practical application paths is carried out to solve the problems existing in the traditional teaching of the design major,enhance the social service capabilities of the design major,promote talent employment and industry and social development,and carry out teaching reform attempts.展开更多
This article identifies the role of library and information science (LIS) education in the development of community health information services for people living with HIV/AIDS (PLWHA). Preliminary findings are present...This article identifies the role of library and information science (LIS) education in the development of community health information services for people living with HIV/AIDS (PLWHA). Preliminary findings are presented from semi- structured qualitative interviews that were conducted with eleven directors and managers of local branches in the Knox County Public Library (KCPL) System that is located in the East Tennessee region in the United States. Select feedback reported by research participants is summarized in the article about strategies in LIS education that can help local public librarians and others in their efforts to become more responsive information providers to PLWHA. Research findings help better understand the issues and concerns regarding the development of digital and non-digital health information services for PLWHA in local public library institutions.展开更多
This paper firstly evaluated ecological service functions of ecological public welfare forest in Hainan Province. Then,it introduced value structure and existing problems of ecological service functions. Focusing on o...This paper firstly evaluated ecological service functions of ecological public welfare forest in Hainan Province. Then,it introduced value structure and existing problems of ecological service functions. Focusing on optimization and adjustment of scale and distribution of ecological public welfare forest,it came up with recommendations for construction and management of ecological public welfare forest in Hainan Province.展开更多
Upon the realization that urban areas can only achieve sustainable solid waste management systems through an interplay of partnerships and stakeholders,developing countries have geared themselves towards the privatiza...Upon the realization that urban areas can only achieve sustainable solid waste management systems through an interplay of partnerships and stakeholders,developing countries have geared themselves towards the privatization of waste management services in efforts to reduce costs and improve efficiency.Lobatse,a town located in the south of Botswana,faces the increasing challenges of poor waste management due to the lack of finances and resources available to the Lobatse Town Council,which hinders efforts towards a sustainable waste management system.This has negative implications for public health and the environment,as a result of solid waste pollution from littering and the illegal dumping of waste.This work examines the current state of solid waste management and its challenges in Lobatse,within the context of the interplay between public and private solid waste management.The study aims to perform a social exploration of the efficiency of waste management services,considering the political economy and households’perceptions towards these services.Key stakeholders were interviewed and a social survey of 222 households was conducted to generate primary data.The findings indicate that the involvement of the private sector yielded positive outcomes,as it increased the solid waste collection frequency and improved the quality of the waste management service.Most of the stakeholders were in favor of privatization,and the households were satisfied and willing to contribute towards the cost recovery of solid waste management.It is,therefore,recommended to promote and establish a private-public-community partnership in the town to improve the quality of the waste management system.展开更多
Background: Nowadays obesity is the world's common disease. Bariatric surgery is the only therapy that providessignificant cost savings within Public Health Service, but the lack of diagnostic paths universally acce...Background: Nowadays obesity is the world's common disease. Bariatric surgery is the only therapy that providessignificant cost savings within Public Health Service, but the lack of diagnostic paths universally accepted causes enormous waste ofresources and disruptions. Service Mapping is the ideal methodology to describe work's organization and to plan a new service model.Methods: The Service Mapping has been used to represent the actual state of the bariatric surgery service and starting from the criticalaspects found, we have developed a desirable state of the service. Results: Experience-based design has given centrality to thebeneficiary, making the bariatric service sensitive to patient's needs and expectations. The micro-organization of work has improvedprofessionals' integration, avoiding the creation of new operational entities or additional costs. The service has been simplified both forclinicians and hospital managers. The strategic repositioning of the dietician and general practitioner's recognition within the bariatricpath allowed us to achieve better clinical outcomes. Conclusions: Service Mapping has highlighted clinicians' difficulties in providingthe service, emphasizing the importance of the beneficiary. The iconic representation is a powerful explicit framework, fundamental formanagement purposes, to understand the role of every subject involved in the service, to rationalize work's organization, and integratehealthcare activities.展开更多
<b>Purpose: </b>Lean Management concerns a strategy or philosophy aiming a</span><span lang="EN-US" style="font-family:;" "="">t saving resource practices and...<b>Purpose: </b>Lean Management concerns a strategy or philosophy aiming a</span><span lang="EN-US" style="font-family:;" "="">t saving resource practices and curtailment of public expenses, with ultimate objective of the enhancement of the organizational performance. By extension, the successful integration of the Lean Management leads to positive organizational results, such as higher quality, along with improved financial, environmental and business market performance. Although a lot of studies related to the effect of Lean production on the organizational performance have been conducted, empirical findings that examine the case of the public sector are absent. Additionally, there is no precise mechanism through which the Lean Management determines the organizational performance of the public utility companies. The above mentioned research gap is examined with this research, given that it investigates the influence of the Successful Lean Management on the Organizational Performance (Environmental Performance, Financial Performance, Business Performance) in public utilities in Greece. <b>Research Methodology: </b>The research method combin<span style="letter-spacing:-0.2pt;">es bibliographic research and empirical—with quantitative m</span>ethod—through a case study. More specifically, via quantitative approach, which was based on sample research with standardized questionnaire, performed in two of the biggest and most important public utilities in Greece, the Public Power Corporation S.A. (PPC S.A.) and the Athens Water Supply and Sewerage Company (EYDAP S.A). <b>Findings: </b>Quantitative findings from this illustrated that the successful transformation towards the Lean principles/saving resources affects positively the Business Market Performance, the Environmental and the Financial Performance. <b>Limitations: </b>Main restrictions of the current study are the capitalization of random sample and the strict focus on Greek public utilities that function under conditions of competition. Consequently, whichever generalizations for the whole Public Sector as well as for businesses of the private sector it would be better to be avoided, as they differ concerning their structural and functional features and their organizational culture.展开更多
Through investigating ecological service functions of public welfare forest in Hainan Province, this paper explored type constitution and problems of its ecological service functional value, optimization of its scale ...Through investigating ecological service functions of public welfare forest in Hainan Province, this paper explored type constitution and problems of its ecological service functional value, optimization of its scale and layout, promoted effective protection and benign development, and proposed strategies for the construction and management of public welfare forest in Hainan Province.展开更多
A seamless multimodal transit system has been a goal for transportation planners and users. Owing to the developments of advanced public transportation and telecom technologies such as automatic vehicle location (AVL)...A seamless multimodal transit system has been a goal for transportation planners and users. Owing to the developments of advanced public transportation and telecom technologies such as automatic vehicle location (AVL) and real-time passenger information system, key just-in-time (JIT) concepts can now be realized in process design and coordinated scheduling to shape a seamless multimodal transit system. JIT refers to a production system that times both movements of goods during production and delivery from suppliers together. It meets the same logic for seamless multimodal services. Therefore, this study innovatively analyzes possible public transportation technologies for JIT uses;moreover, to layout the possible application frame-work of a transportation technology based JIT multimodal transit system for main station area in Taipei city. With this innovative framework, multimodal transit services can deliver to the right place at right time.展开更多
This article proposes a framework, called BP-M* which includes: 1) a methodology to analyze, engineer, restructure and implement business processes, and 2) a process model that extends the process diagram with the spe...This article proposes a framework, called BP-M* which includes: 1) a methodology to analyze, engineer, restructure and implement business processes, and 2) a process model that extends the process diagram with the specification of resources that execute the process activities, allocation policies, schedules, times of activities, management of queues in input to the activities and workloads so that the same model can be simulated by a discrete event simulator. The BP-M* framework has been applied to a real case study, a public Contact Center which provides different typologies of answers to users’ requests. The simulation allows to study different system operating scenarios (“What-If” analysis) providing useful information for analysts to evaluate restructuring actions.展开更多
基金the National Social Science Fund[grant number 13CGL093]Science Foundation of Zhejiang Sci-Tech University[grant number 1209811-Y]for their funding support to this research work
文摘The rural primary organizations of water management are the important parts of the public service system in the government administration.This paper studies several major management models of the rural primary water management in Zhejiang Province of China.The research result shows that ambiguous functions,lack of funding,and unreasonable personnel structure are the major problems of the rural primary water management.Therefore,it is urgent to improve service system,ensure sufficient funds,and qualify the population personnel of the rural primary organizations of water
文摘Existing literature has documented relationships between public service competence and performance as well as some of the mechanisms underlying these links.However,the pathways by which competence are associated with performance during performing the job in the government official circumstances require further investigation.This study examined a model of the roles of public service competence in performance with a focus on social sensitivity as mediators in the putative chain of events linking the competence with performance.The sample comprised 155 camat(sub-district head)in West Java,Indonesia.A cross-sectional design was used with measures of all variables that administered.In structural equations analyses,competence was associated with greater social sensitivity and greater job performance.Furthermore,public service competence was indirectly associated with performance via the social sensitivity.The findings of this study replicate existing theory concerning the direct and indirect relationships of competence and performance,and extend these theory by elucidating the pathways through which predictor is linked with outcome during a typically sensitivity condition.
文摘Due to the low utilization rate of opening-use, backward management and unreasonable configurations, university sports venue cannot produce some economic benefits, which makes the operating expenses in college stadiums extremely tense. Even sometimes it comes to the precarious situation. Therefore, there should be an operations management reform for college sports venue. Firstly, the article analyzes the current situation of stadium operations management. Secondly, with the actual experience of the authors, this essay discussed on how to strengthen the operation and management of modem college sports venues and reform, which includes the way enhancing the training about modem operational management knowledge of college stadiums, strengthening the diversified operation of college stadiums, highlighting the "people-oriented" in college sports venue design concepts and vigorously developing the training services about stylistic aspects of youth and, etc.,
文摘Started with the discussions on the value orientation of urban water supply industry marketization,the article points out that the current urban water supply industry marketization reform is inconsistent with the goal of public water service equalization to some extent.The article also analyzes the problems emerged in urban water supply industry marketization reform and various rea-sons in view of efficiency and fairness.An efficiency and fairness oriented management model is built in this article to illustrate how the government should conciliate interests of various communities involved in the process of marketization reform of the urban water supply industry so as to actualize the coordination of efficiency and fairness.At the end,an assumption on urban water price is put forward to help achieve the public water service equalization.
基金A phased research result of the 2023 Guangxi Normal University Education and Teaching Reform Project“Research on the Social Service-Oriented Industry-University-Research Education Method for College Design Majors”(Project number:2023JGA34)A phased research result of the 2023 Innovation Project of Guangxi Graduate Education“Innovation Transformation·Integration of Industry and Education-Research on the Integration Path of Zhuang Intangible Cultural Heritage and Master of Arts Course Teaching”(Project number:JGY2023052)。
文摘One of the goals and requirements of China’s educational modernization includes prioritizing,guiding,and promoting the social service capabilities of universities.The teaching of practical courses in design majors in colleges and universities has long been plagued by problems such as being“out of touch with the market and social needs”and“ignoring the cultivation of creativity.”It fails to meet the goals and requirements of educational modernization.This article takes the“Fundamentals of Styling and Comprehensive Expression”course offered by the School of Design of Guangxi Normal University as an entry point to study the industry-university-research education method that combines“social service”with the teaching of design professional practical courses.It also attempts to improve“works,products,and public goods”through the establishment of the theoretical model of“product”and the analysis of practical application paths is carried out to solve the problems existing in the traditional teaching of the design major,enhance the social service capabilities of the design major,promote talent employment and industry and social development,and carry out teaching reform attempts.
文摘This article identifies the role of library and information science (LIS) education in the development of community health information services for people living with HIV/AIDS (PLWHA). Preliminary findings are presented from semi- structured qualitative interviews that were conducted with eleven directors and managers of local branches in the Knox County Public Library (KCPL) System that is located in the East Tennessee region in the United States. Select feedback reported by research participants is summarized in the article about strategies in LIS education that can help local public librarians and others in their efforts to become more responsive information providers to PLWHA. Research findings help better understand the issues and concerns regarding the development of digital and non-digital health information services for PLWHA in local public library institutions.
文摘This paper firstly evaluated ecological service functions of ecological public welfare forest in Hainan Province. Then,it introduced value structure and existing problems of ecological service functions. Focusing on optimization and adjustment of scale and distribution of ecological public welfare forest,it came up with recommendations for construction and management of ecological public welfare forest in Hainan Province.
文摘Upon the realization that urban areas can only achieve sustainable solid waste management systems through an interplay of partnerships and stakeholders,developing countries have geared themselves towards the privatization of waste management services in efforts to reduce costs and improve efficiency.Lobatse,a town located in the south of Botswana,faces the increasing challenges of poor waste management due to the lack of finances and resources available to the Lobatse Town Council,which hinders efforts towards a sustainable waste management system.This has negative implications for public health and the environment,as a result of solid waste pollution from littering and the illegal dumping of waste.This work examines the current state of solid waste management and its challenges in Lobatse,within the context of the interplay between public and private solid waste management.The study aims to perform a social exploration of the efficiency of waste management services,considering the political economy and households’perceptions towards these services.Key stakeholders were interviewed and a social survey of 222 households was conducted to generate primary data.The findings indicate that the involvement of the private sector yielded positive outcomes,as it increased the solid waste collection frequency and improved the quality of the waste management service.Most of the stakeholders were in favor of privatization,and the households were satisfied and willing to contribute towards the cost recovery of solid waste management.It is,therefore,recommended to promote and establish a private-public-community partnership in the town to improve the quality of the waste management system.
文摘Background: Nowadays obesity is the world's common disease. Bariatric surgery is the only therapy that providessignificant cost savings within Public Health Service, but the lack of diagnostic paths universally accepted causes enormous waste ofresources and disruptions. Service Mapping is the ideal methodology to describe work's organization and to plan a new service model.Methods: The Service Mapping has been used to represent the actual state of the bariatric surgery service and starting from the criticalaspects found, we have developed a desirable state of the service. Results: Experience-based design has given centrality to thebeneficiary, making the bariatric service sensitive to patient's needs and expectations. The micro-organization of work has improvedprofessionals' integration, avoiding the creation of new operational entities or additional costs. The service has been simplified both forclinicians and hospital managers. The strategic repositioning of the dietician and general practitioner's recognition within the bariatricpath allowed us to achieve better clinical outcomes. Conclusions: Service Mapping has highlighted clinicians' difficulties in providingthe service, emphasizing the importance of the beneficiary. The iconic representation is a powerful explicit framework, fundamental formanagement purposes, to understand the role of every subject involved in the service, to rationalize work's organization, and integratehealthcare activities.
文摘<b>Purpose: </b>Lean Management concerns a strategy or philosophy aiming a</span><span lang="EN-US" style="font-family:;" "="">t saving resource practices and curtailment of public expenses, with ultimate objective of the enhancement of the organizational performance. By extension, the successful integration of the Lean Management leads to positive organizational results, such as higher quality, along with improved financial, environmental and business market performance. Although a lot of studies related to the effect of Lean production on the organizational performance have been conducted, empirical findings that examine the case of the public sector are absent. Additionally, there is no precise mechanism through which the Lean Management determines the organizational performance of the public utility companies. The above mentioned research gap is examined with this research, given that it investigates the influence of the Successful Lean Management on the Organizational Performance (Environmental Performance, Financial Performance, Business Performance) in public utilities in Greece. <b>Research Methodology: </b>The research method combin<span style="letter-spacing:-0.2pt;">es bibliographic research and empirical—with quantitative m</span>ethod—through a case study. More specifically, via quantitative approach, which was based on sample research with standardized questionnaire, performed in two of the biggest and most important public utilities in Greece, the Public Power Corporation S.A. (PPC S.A.) and the Athens Water Supply and Sewerage Company (EYDAP S.A). <b>Findings: </b>Quantitative findings from this illustrated that the successful transformation towards the Lean principles/saving resources affects positively the Business Market Performance, the Environmental and the Financial Performance. <b>Limitations: </b>Main restrictions of the current study are the capitalization of random sample and the strict focus on Greek public utilities that function under conditions of competition. Consequently, whichever generalizations for the whole Public Sector as well as for businesses of the private sector it would be better to be avoided, as they differ concerning their structural and functional features and their organizational culture.
文摘Through investigating ecological service functions of public welfare forest in Hainan Province, this paper explored type constitution and problems of its ecological service functional value, optimization of its scale and layout, promoted effective protection and benign development, and proposed strategies for the construction and management of public welfare forest in Hainan Province.
文摘A seamless multimodal transit system has been a goal for transportation planners and users. Owing to the developments of advanced public transportation and telecom technologies such as automatic vehicle location (AVL) and real-time passenger information system, key just-in-time (JIT) concepts can now be realized in process design and coordinated scheduling to shape a seamless multimodal transit system. JIT refers to a production system that times both movements of goods during production and delivery from suppliers together. It meets the same logic for seamless multimodal services. Therefore, this study innovatively analyzes possible public transportation technologies for JIT uses;moreover, to layout the possible application frame-work of a transportation technology based JIT multimodal transit system for main station area in Taipei city. With this innovative framework, multimodal transit services can deliver to the right place at right time.
文摘This article proposes a framework, called BP-M* which includes: 1) a methodology to analyze, engineer, restructure and implement business processes, and 2) a process model that extends the process diagram with the specification of resources that execute the process activities, allocation policies, schedules, times of activities, management of queues in input to the activities and workloads so that the same model can be simulated by a discrete event simulator. The BP-M* framework has been applied to a real case study, a public Contact Center which provides different typologies of answers to users’ requests. The simulation allows to study different system operating scenarios (“What-If” analysis) providing useful information for analysts to evaluate restructuring actions.