Research on the Application of Evidence-Based Quality Control Circle to Improve the Implementation Rate of Airway Management Measures in Adult Critically Ill Patients

Objective: To explore the effect of evidence-based quality control circle (QCC) in improving the implementation rate of airway management measures in adult critically ill patients. Methods: Based on the Joanna Briggs Institute (JBI) evidence-based health care model, the best evidence of airway management in adult critically ill patients was obtained and applied to the clinic. Results: The total implementation rate of airway management measures in adult critically ill patients increased from 23.62% before the implementation of quality control circle to 88.82%, and the pulmonary infection rate in critically ill patients decreased from 42.31% to 21.74%, with statistical significance between the two groups (P 0.05). Conclusion: Evidence-based quality control circle activities can standardize the practice standards of airway management in critically ill patients, reduce the occurrence of patients’ airway related complications, and improve clinical outcomes.

Use of Quality Control Circles-A Fad or Need

Different techniques including Quality Control Circles, Business Process Reengineering and Statistical Process Control （SPC）, Total Quality Management have been in use to reduce waste in the industry. Waste is considered as necessary evil and there are many types of waste in the industry. There are many ways and means to reduce waste but the less costly is to use Quality Control Circles technique effectively and efficiently. In quality control circles human resources that consist of small groups of employees are selected, who voluntarily meet at regular intervals to identify, analyze and solve quality and other problems in their work areas. In the Quality Control Circles different techniques of the quality improvement and total quality management are utilized which could be numeric or nonnumeric such as statistical quality control techniques and fish bone diagram or brain storming respectively. This article discusses that how reduction of waste in Pakistan industry is possible by using Quality Control Circles implementation.

The Application of Quality Control Circles to Reduce the Cost of Non-priced Consumables in Department of Oncology

Objective:To investigate the effectiveness of using quality control circle(QCC)techniques to reduce the cost of non-priced consumables in medical oncology.Methods:Analytic statistics were compiled on the performance appraisal form.Aiming at the key points of improvement with respect to the excess cost of non-valuable consumables,the reasons were analyzed,and corresponding measures were formulated to compare the cost before and after the improvement.Results:After the QCC activity,the cost of non-priced consumables decreased from RMB 6.57/bed day to RMB 3.96/bed day.Conclusion:QCC has effectively reduced the cost of non-priced consumables in the oncology department,and it is worthy of promotion.

Application of Quality Control Circle Activity in Improving Effectiveness of Drug Intervention in Lung Cancer Patients with Moderate to Severe Pain

Objective:Lung cancer has the highest incidence and mortality of all malignant tumors in China.Cancer pain dramatically affects patients’comfort level,causing insomnia,anorexia,anxiety,fear,depression,and a decline in the quality of life(QOL).The literature suggests a shortage of adequate cancer pain management for 59.1% of patients in China.The quality control circle(QCC)activity reflects the people-oriented core idea of management.This study aimed to assess the efficacy of QCC in enhancing the effectiveness of drug interventions in lung cancer patients with moderate to severe pain.Methods:From January 2019 to July 2019,lung cancer patients with moderate to severe pain were treated with drugs.The total number of drug interventions was 3072.A QCC activity was performed following the ten steps of the plan-do-check-act(PDCA)model.The reasons for the poor effectiveness of drug intervention in lung cancer patients with moderate to severe pain were analyzed.Countermeasures were designed to improve the effectiveness of drug intervention,including setting up a pain college,writing a medication education manual,and formulating operational rules for the administration of narcotic drugs.The effectiveness of drug intervention in lung cancer patients with moderate to severe pain and activity ability scores of QCC members were analyzed statistically before and after QCC activity.The effectiveness of drug intervention was investigated and compared before and after establishing the QCC.Results:After establishing the PDCA model,the effectiveness of drug intervention for moderate to severe pain in lung cancer patients increased from 56.28% to 85.29%.Members had significant improvement in problem-solving ability,responsibility,communication,coordination,self-confidence,team cohesion,enthusiasm,QCC skills,and harmony.Conclusion:QCC activity can significantly improve the efficiency of drug intervention in lung cancer patients with moderate to severe pain and their quality of life.

Application of a Quality Control Circle to Reduce the Wait Times between Continuous Surgeries

Purpose: To investigate how to shorten patient wait times between continuous ocular operations and to evaluate the influence of a quality control circle(QCC) on operating room management.Methods:.QCC management was established to conduct activities..Clinical data were collected to analyze the causes of long wait times between continuous surgeries. Effective measures were undertaken correspondingly.Results:.The staff from QCC actively undertook measures that would significantly shorten patient wait times between continuous ocular surgeries(P<0.05).Conclusion:.Multiple measures,.such as setting up a QCC,enhancing the arrangement of surgical procedures,.establishing effective communication channels,.optimizing human resources, and integrating the use of instruments, can effectively shorten patient wait times between continuous vitreous or retinal surgeries.

Application effect of quality control circle in postoperative functional exercise compliance of breast neoplasms patients:a meta-analysis

Background:Good adherence to post-operative exercise is crucial for long-term exercise intervention programs aimed at improving compliance,motivation for functional exercise,and quality of life among breast cancer patients.This study aims to evaluate the application effect of quality control circles on postoperative functional exercise compliance in breast neoplasm patients.Methods:A comprehensive search was conducted in CNKI,Wanfang,VIP,CBM,PubMed,Cochrane Library,Web of Science and CINAHL databases from their establishment to May 06,2023.Manual search and backtracking of relevant literature were also conducted.The search terms included a combination of subject terms and free words.Meta-analysis was performed using RevMan 5.4 software on eligible literature.Results:Initially,517 papers were retrieved,and after removing duplicates 238 papers using NoteExpress software,279 titles and abstracts were reviewed.Subsequently,225 non-compliant papers were excluded,leaving 54 full texts to be read.After excluding 38 non-compliant papers,16 eligible papers were included for Meta-analysis.These papers comprised a total of 1,342 patients(679 in the test group and 663 in the control group).The heterogeneity test using a fixed effects model showed P=0.22 and I2=21%.The Meta-analysis results demonstrated that the implementation of quality control circles alongside usual care significantly improved compliance with postoperative functional exercise in breast cancer patients(odds ratio=6.68,95%confidence interval(4.97,8.98),P<0.00001).Conclusion:Quality control circles activities can effectively enhance compliance with post-operative functional exercise among breast cancer patients,aiding in the recovery of affected limb function,improvement of self-care ability,and early reintegration into society and normal life,thereby enhancing quality of life.It is important to continually accumulate experience in applying relevant quality control circles activities in clinical work and promptly enhance the level of care accordingly,as the functional exercise of breast cancer patients after surgery involves a long-term and gradual improvement process.

Construction of a New Model of Contactless Medical Services for Outpatients Based on the Project-Achieving Quality Control Circle

Objective: To carry out empirical research on the role of project-achieving quality control circle (QCC) in constructing a new model of contactless medical service for outpatients. Methods: A QCC, consisting of information office members from a grade A tertiary hospital in Wenzhou, was established to conduct a research project with the theme “Constructing a new model of contactless medical service based on outpatients’ experience.” According to the ten steps and PDCA cycle, an analysis was carried out before and after the QCC activities, focusing on improving pre-consultation services, providing steward-like services, and facilitating post-consultation management. Results: After the QCC activities, the mobile appointment rate, missed appointment rate, the proportion of smart check-ins, and the average check-in time were 55.68%, 4.02%, 39.75%, and 8.24 ± 3.66 min, respectively;in contrast, before the activities, they were 32.00%, 7.88%, 0.00%, and 14.96 ± 4.98 min, respectively;the difference between the two groups was statistically significant (χ2 = 3480.112, 4994.496;Fisher’s exact probability = 963788.570;t = 5.323, P < 0.001). Many experts have also visited the hospital to learn about this system, thus rendering social and economic benefits. Conclusion: Project-achieving QCC activities are suitable for complex situations, such as constructing a new model of contactless medical service, and can significantly improve outpatient service quality, enhance patients’ experience, and improve the abilities of circle members.

Reducing the Error Rate of Drug Delivery in Hospital Pharmacies: From the Angle of Pharmacy Quality Control Circle

Objective To explore the effect of applying pharmacy quality control circle to reduce the error rate of drug delivery in inpatient pharmacy,and to improve the service quality of inpatient pharmacy staff.Methods According to the ten standardized steps of pharmaceutical product management and Gantt chart,fishbone diagram and Plato were used to analyze the causes of drug delivery errors in hospital pharmacies,to find countermeasures and confirm the implementation effect.Results and Conclusion The error rate was reduced from 52% before implementation to 27.8%,and the target achievement rate was 100%.The staff’s understanding and application ability of pharmaceutical product circle was further enhanced.The “Training Standard for Newcomers” has reference value for hospital inpatient pharmacies and it can be promoted continuously.Pharmaceutical quality control circle can improve the quality of pharmacy services in hospitals.

Reducing the Internal Difference Error Rate in Hospital Pharmacies:From the Angle of Quality Control Circle

Objective To improve the management level of pharmacy dispensing center,reduce dispensing errors and promote the safety of drug use.Methods Hospital pharmacies could be managed according to the theory of quality control circle(QCC).Based on the ten steps of QCC,the internal difference error rate in pharmacies could be reduced.Results and Conclusion The error rate of pharmacies was reduced from 2.74‰to 0.57‰,and the goal achievement rate was 108.466.Besides,the progress rate reached 84.82%.The abilities of circle members were improved,and the operation of pharmacy was more standardized.The activity of QCC is helpful to reduce the internal difference error rate,improve the operation level of pharmacy and ensure the safety of drug use.

Analysis of the Effect of Quality Control Circle on the Central Sterile Supply Department

Objective:To analyze the effect of quality control circle on the central sterile supply department(CSSD).Methods:The control group and the observation group each consisted of 180 instruments received by the sterilization supply center from January to March 2023 and 11 CSSD staff.The control group underwent routine management while quality control circle was implemented in the observation group.The quality of work,disinfection and sterilization qualification rates,disinfection and sterilization of various instruments,cleaning indicators,and management satisfaction of both groups were compared.Results:The observation group scored higher in terms of work quality,the qualification rate of disinfection and sterilization in each link,the disinfection and sterilization of instruments,and cleaning indicators compared to the control group.Besides,the management satisfaction of the observation group was higher than that of the control group(P<0.05).Conclusion:A quality control circle ensures the quality of work,improves the cleaning,disinfection,and sterilization of instruments of the CSSD,and improves the management satisfaction of the CSSD staff.

Empirical Study on Improving Customer Satisfaction of Retail Pharmacies by Using Quality Control Circle

Objective To study the effect of quality control circle(QCC)activities on customer satisfaction of retail pharmacies so as to improve the level of customer management.Methods After choosing the theme of improving customer satisfaction research(CSR)in pharmacies,Gantt chart,questionnaire,fishbone diagram and other tools were applied in the“endeavor circle”to find out the factors affecting the theme.Then corresponding countermeasures were made and implemented to verify them in different stages.Meanwhile,the radar map and other technologies were used to compare the changes of CSR and circle members’growth before and after the activities.Results and Conclusion Sales clerk’s lack of drug knowledge,serious shortage of drugs,incapability of establishing a good relationship with customers and the lack of after-sales service were identified as the main factors.After implementing corresponding countermeasures,the target achievement rate was 116.12%,and the progress rate was 19.02%.Besides,customer satisfaction increased from 79.54%to 94.67%and the team growth value of circle members increased from 3.29 to 5.83,with significant tangible and intangible effects.QCC activities in retail pharmacies can not only standardize pharmaceutical service mode,but also improve the overall competence of sales clerks.The key factors and management methods for CSR improvement obtained from QCC activities will provide reference for the customer management of retail pharmacies.

基于QCC活动的质控管理措施对消毒供应室外来器械清洗合格率的影响

目的探讨基于品管圈(QCC)活动的质控管理措施对消毒供应室外来器械清洗合格率的影响。方法将深圳市第三人民医院消毒供应室2022年5~11月处理的3529包外来器械作为研究对象,其中5~7月共1587包外来器械作为QCC质控管理活动实施前组,8~11月共1942包外来器械作为QCC质控管理实施后组。比较活动前、活动后两组外来器械的管理质量(准时送达率、认知率、规范装载率、清洗合格率、处理缺陷率)及消毒供应室对管理工作的满意度。结果质控管理实施后组外来器械的准时送达率、认知率、规范装载率、清洗合格率分别为91.14%、90.06%、93.15%、99.18%,明显高于实施前组的60.93%、31.06%、27.79%、82.04%,处理缺陷率为0.05%,明显低于活动前组的0.76%,差异均有统计学意义(P<0.05);消毒供应室对实施活动后的清洗人员的管理工作满意度为91.30%,明显高于活动前的65.22%,差异有统计学意义(P<0.05)。结论基于QCC活动的质控管理措施能提高消毒供应室外来器械清洗合格率和管理质量,同时提高手术室满意度。

应用QCC降低病区噪音污染的方法及成效

目的:发现病房主要噪音来源,改善患者就医环境,开展优质护理服务。方法:开展以"降低病区噪音"为主题的品管圈活动,采用现状调查方法对160名住院患者进行了病房噪音主观评价的调查研究,分析原因,制定相应的对策并组织实施,比较开展品管圈主题活动前后病区的噪音改善情况。结果:各类主要噪音均有不同程度的降低;患者对病区环境满意度提高。结论:品管圈活动在降低病区噪音活动中效果显著,有效地提高了病区环境的舒适度、病人的满意度,也提高了护士护理管理的参与意识和工作的积极性。

QCC对提高器官移植科陪护洗手依从性的作用

目的 探讨品管圈（QCC）对提高器官移植科陪护洗手依从性的作用.方法 选择2012年11～12月器官移植住院患者所有陪护60人设为对照组（QCC干预前）,选择2013年5～6月住院患者所有陪护64人设为观察组（QCC干预后）,对照组按常规对陪护进行医院感染知识教育,并重点加强手卫生管理教育;观察组在此基础上应用QCC对陪护洗手行为进行管理,即通过成立QCC小组,进行现状调查,找出洗手依从性低的要因,采取有效措施进行持续质量改进.结果 观察组对手卫生知识认知评分、实际洗手依从性、六步洗手法掌握情况及洗手后手细菌学检测效果显著高于对照组（均P＜0.01）.结论 应用QCC对器官移植科陪护洗手行为进行管理,可有效提高陪护洗手依从性和洗手效果,从而降低移植术后患者感染率,提高了护理工作质量及医疗水平.

“QCC”方法在提高门诊药房的服务管理品质中的应用

目的探讨"QCC"方法在门诊西药房对减少不合格处方项次数的应用,从而提高用药的安全性和有效性及医疗服务品质。方法采用"QCC"方法分析处方不合格的原因,制订相应的对策并实施,同时评估该活动的效果。结果学习使用了"QCC"方法后,门诊不合格处方项次数下降了23.8%,效果良好。结论运用"QCC"方法后,在减少不合格处方和提升员工职业素质等方面取得了一定的效果,优化了标准化工作流程。有待于持续并扩大QCC在我国医院药学服务品质管理中的应用范围。

QCC模式在控制冠心病介入治疗患者心血管不良事件发生中的应用

目的探讨品管圈护理模式(QCC模式)在控制冠心病介入治疗患者心血管不良事件发生中的效果。方法选取2010年2月至2011年10月于本院进行冠心病介入治疗的58例患者为研究对象,将其随机分为对照组(常规干预模式组)和观察组(品管圈护理模式组),每组各29例,比较两组患者心血管不良事件发生率、干预前后的治疗态度、血小板活性检测项目及患者满意率。结果观察组的心血管不良事件发生率低于对照组,治疗态度优于对照组,血小板活性检测项目均低于对照组,患者满意率高于对照组,P均<0.05,差异有统计学意义。结论品管圈护理模式可有效控制冠心病介入治疗患者心血管不良事件发生率,对此类患者有较高的临床应用价值。

QCC活动在降低手术标本管理缺陷率中的应用研究

目的:探讨开展QCC活动在手术标本管理中的应用效果。方法:成立QCC小组,对2016年1~12月手术标本管理中存在的问题采用鱼骨图进行分析,并针对人、物、环、法4方面进行改进。将改进前后的状况进行比较。结果:实施QCC活动后,手术标本缺陷率由原来的3.87%下降至0.24%,目标达成率151.88%,进步率93.80%,差异有统计学意义(P<0.05)。结论:开展QCC活动降低了手术标本管理缺陷发生率,提高了手术标本管理质量,杜绝了标本错放、混淆、丢失等所引发的医疗纠纷,保证了医疗护理质量。提高了圈员的综合能力,使圈员的自我价值得到充分发挥。

QCC在儿童医院特需门诊输液服务流程改进中的应用

目的:探索品管圈活动(QCC)在儿童医院特需门诊输液服务流程改进中的效果与体会。方法:成立"品管圈"组织,通过主题选定、拟定活动计划、目标设定、现状分析,制定输液各环节精细化流程并实施。结果:输液服务流程改进后患儿家长对输液各环节的满意度明显提升,患儿输液等候时间明显缩短,护士综合能力明显提高。结论:将QCC模式用于输液服务流程的改进,可以改善护理服务品质,提升护理工作质量,提高护士工作效率,建立和谐的工作团队,提高患儿及家长的满意度。

QCC在图书馆全面质量管理中的应用

图书馆作为信息服务的提供者,引进"全面质量管理"是顺应信息化大潮的趋势,是图书馆管理工作的重要内容。QCC(品管圈)活动是现阶段图书馆开展全面质量管理较为适合的方式,通过推行QCC活动,全员参与、团队合作,对日常工作中存在的问题提出改善方案,进而提高图书馆的整体质量。

QCC活动对降低血液透析患者并发症的效果分析

目的探讨品管圈(QCC)活动对降低患者血液透析并发症的效果。方法我院血液透析室于2017年11月实施QCC,选取10月1～31日血液透析患者130例为QCC活动前,参与活动的护士8名,比较活动前、活动9个月后患者的并发症发生情况及护士自我评价结果。结果 QCC活动后患者并发症发生率低于活动前(P <0. 05); QCC活动后护士自我评价结果明显优于活动前(P <0. 05)。结论 QCC活动可有效降低血液透析患者并发症发生率,提升护士素质。